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Cordis, Auckland by Langham Hospitality Group

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cordis, Auckland by Langham Hospitality Group

50-inch LED TV with digital channels, TV, pay movies
Courtyard
Exterior
Premium bedding, minibar, in-room safe, desk
Couples treatment rooms, sauna, spa tub, steam room, body treatments

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Spa
  • Room service
  • Breakfast available

Explore the area

Map
83 Symonds Street, Box 2771, Auckland, 1010
  • Karangahape Road
    1 min walk
  • University of Auckland
    3 min walk
  • Queen Street Shopping District
    4 min walk
  • Auckland (AKL-Auckland Intl.)
    28 min drive

Room options

View all photos for Premier Twin Room, 2 Double Beds (Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Premier Twin Room, 2 Double Beds (Pinnacle Tower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed (Pinnacle Tower)

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Premier Room, 1 King Bed (Pinnacle Tower)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Kitchenette (Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Kitchenette (Pinnacle Tower)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room, 2 Double Beds (Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Executive Twin Room, 2 Double Beds (Pinnacle Tower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Kitchenette (Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Junior Suite, Kitchenette (Pinnacle Tower)

  • 630 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Chairman, Pinnacle Tower)

50-inch LED TV with digital channels, TV, pay movies

Suite (Chairman, Pinnacle Tower)

  • 2678 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Superior Twin Room, 2 Double Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite (Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Executive Suite (Pinnacle Tower)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Kitchenette

Coffee/tea maker, electric kettle

Junior Suite, Kitchenette

  • 630 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Pinnacle Tower)

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Skyline, Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed (Skyline, Pinnacle Tower)

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed (Pinnacle Tower)

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room, 2 Twin Beds (Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Premier Twin Room, 2 Twin Beds (Pinnacle Tower)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Twin Room (Skyline, Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Premier Twin Room (Skyline, Pinnacle Tower)

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Kitchenette (Skyline, Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, Kitchenette (Skyline, Pinnacle Tower)

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Kitchenette (Pinnacle Tower)

Coffee/tea maker, electric kettle

Premier Room, 1 King Bed, Kitchenette (Pinnacle Tower)

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room, 2 Double Beds (Skyline, Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Premier Twin Room, 2 Double Beds (Skyline, Pinnacle Tower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

50-inch LED TV with digital channels, TV, pay movies

Presidential Suite

  • 893 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Superior Twin Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 596 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • 893 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Cordis, Auckland by Langham Hospitality Group

5-star hotel in Auckland Central Business District
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Cordis, Auckland by Langham Hospitality Group offers 640 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 50-inch LED televisions come with digital channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

A health club and complimentary bicycles are featured at the hotel. An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Chuan Spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
In addition to a full-service spa, Cordis, Auckland by Langham Hospitality Group features an outdoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 5-star property offers access to a 24-hour business center and 13 meeting rooms. Event facilities measuring 21520 square feet (1999 square meters) include conference space. This eco-certified hotel also offers a spa tub, a sauna, and a rooftop terrace. Onsite parking is available (surcharge).

Cordis, Auckland by Langham Hospitality Group is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Eight - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Chandelier Lounge - This lobby lounge serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Our Land Is Alive - Onsite cocktail bar. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle
  • Valet parking on site (NZD 60 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 45 for adults and NZD 45 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chandelier Lounge
  • Eight
  • Our Land Is Alive

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 21,520 square feet of conference space
  • 24-hour business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with digital channels
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 90.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 150 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 45 for adults and NZD 45 for children
  • Valet parking fee: NZD 60 per day
  • Rollaway bed fee: NZD 90.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Langham
Langham Auckland
Langham Hotel Auckland
The Langham Auckland Hotel Auckland Central
The Langham Hotel Auckland
The Langham, Auckland New Zealand
Langham Auckland Hotel
The Langham Auckland Hotel Central
The Langham Auckland New Zealand
Cordis Auckland Hotel
Cordis Auckland Langham Hospitality Group Hotel
Cordis Auckland Langham Hospitality Group
Cordis Langham Hospitality Group
Cordis Auckland – by Langham Hospitality Group
Cordis, Auckland by Langham Hospitality Group Hotel
Cordis, Auckland by Langham Hospitality Group Auckland
Cordis, Auckland by Langham Hospitality Group Hotel Auckland

Cordis, Auckland by Langham Hospitality Group Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 681 out of 1085 reviews" "
Rating 8 - Good. 213 out of 1085 reviews" "
Rating 6 - Okay. 91 out of 1085 reviews" "
Rating 4 - Poor. 62 out of 1085 reviews" "
Rating 2 - Terrible. 38 out of 1085 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Rippan

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Bedsheets were stained.
Stayed 1 night in Aug 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
I love staying at this hotel in Auckland. It’s a great high quality package that always leaves me feeling rested and relaxed.
Stayed 3 nights in Aug 2024

10/10 Excellent

Angie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, the Cordis is very family friendly and all the staff members were supportive and accomodating.
Stayed 2 nights in Aug 2024

8/10 Good

Bruno

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Marc, Whangarei

Disliked: Staff & service
.
Stayed 1 night in Aug 2024

4/10 Poor

Matthew

Business traveler
Disappointing, should be much better.
Disappointing, should be much better.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is within walking of the new Westfield, has a courtesy shuttle to the CBD. Amazing breakfast
Stayed 5 nights in Aug 2024

6/10 Okay

Aaron

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Easy valet parking and a quiet hotel were the highlights, everybody was very friendly. The room was dated but that didn’t really matter, the bed was super comfortable which was great. The room needed a good dusting, it was a bit dirty in places.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property
Stayed 1 night in Aug 2024

6/10 Okay

Kylie

Traveled with family
Disliked: Cleanliness, room comfort
Over Rated 5 Star Hotel - Disappointing.
What a disappointment - 5 star hotel in Auckland with the pricing attached, really should not be rated so high. The check in - we booked via Hotels.com - arrived at 1.30pm - rooms not available (we'll email when they are) and family who booked direct - straight into their rooms. No portacot for the baby and never bought up to the room. Hotel commented they were 'not going to charge for the porta cot as a gift " apparently they are complimentary anyway? (if they arrive in the room) Roll out bed for a 7 year old - $90? Bowl of shoe string fries in the bar - $10 and half cold. With our booking via Hotels .com we were advised we would receive a bottle of wine per room - turns our it was a 375ml bottle that we had to ask for on departure. Mould all through the bathroom fittings - shower door did not open properly and this room was in the new tower. No towels in the spa / pool area Room key stopped working - the attendant mixed with 'the other room' so both rooms had to have new keys issued which meant going to find family to give new keys. Breakfast at 8 - no dress code - contrary to the advice given. People wearing jandals and hoodies. the food was luke warm at best. Kids running riot at the chocolate fountain - standing there eating ice creams and dipping in the fountain as they ate. No staff to move them on. Ordered coffee for the table - our order arrived 3 times? Would not hurry back - there are nicer venues in Auckland City.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Always an amazing stay. Exceptional service. Special mention to Molly at the restaurant. She made breakfast each day even more amazing with her service and kindness.
Stayed 2 nights in Aug 2024

4/10 Poor

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived there was no parking available. On looking for a parking spot my young daughter wet herself... Once we arrived after the walk to the hotel we checked in and when entering our room we saw there was already people in the room and we had been double booked. After returning to the check-in area the staff were lovely and myself and my kids another room. Issues with parking, issues with room allocation but other than that the staff were very apologetic and did a good job at rectifyling a bad start to the visit
Stayed 1 night in Aug 2024

10/10 Excellent

Ashleigh

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Had the most amazing weekend staying at the cordis. Excellent food, facilities and service. Highly recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome
Stayed 1 night in Aug 2024

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
It would be nice if there was a more affordable laundry service for people who were staying for greater than 3 days. I was there for a week and the closet laundry service was a little bit of a walk. $4.50 for 1 pair of socks and 1 lot of undies is too expensive. Potentially look at offering a per kg service, i.e a bag for say $30 - $50 ??
Stayed 6 nights in Jul 2024

10/10 Excellent

Bharat

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 2 nights in Aug 2024

8/10 Good

Chee Kiu

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It didn't quite give me the 5 star hotel feeling that I was hoping for... and the room bed configuration was not set up as be the request.
Stayed 2 nights in Jul 2024

8/10 Good

Zdenka, Litomerice

Liked: Cleanliness, staff & service, property conditions & facilities
😉
Stayed 3 nights in Jul 2024

10/10 Excellent

Gayle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Only Hotel I Would Stay in Auckland
I have stayed at Cordis few times and it’ll be the only hotel I would stay in Auckland. Great breakfast and coffee, staff are friendly. The chandelier lounge is nice place to chill after working hours.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sharon

Traveled with partner
Liked: Amenities, property conditions & facilities
Staff were amazing and loved the pool and spa. Breakfast buffet was fantastic, so many options.
Stayed 2 nights in Jul 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Karlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly was we needed for our event we were attending. Easy on and off the motorway.
Stayed 1 night in Jul 2024

4/10 Poor

Adele

Liked: Staff & service, property conditions & facilities
Amazing stay although 2 weeks later still don’t have our bond back?? Not acceptable
Stayed 1 night in Jul 2024

10/10 Excellent

surbi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and friendly staff
Stayed 6 nights in Jul 2024