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Crowne Plaza Auckland by IHG

4.0 star property

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1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Premium Room, 1 King Bed, Club Lounge Access (High Floor) | View from room
View from room
View from room
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Gym

Explore the area

Map
128 Albert St, Auckland, 1010
  • Sky Tower
    ‪3 min walk‬
  • Queen Street Shopping District
    ‪3 min walk‬
  • SkyCity Casino
    ‪4 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Premium Room

Room amenity

Premium Room

  • 344 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Shower, free toiletries, hair dryer, bathrobes

Standard Room, 1 King Bed, Accessible Bathtub

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access (High Floor)

Premium Room, 1 King Bed, Club Lounge Access (High Floor) | View from room

Premium Room, 1 King Bed, Club Lounge Access (High Floor)

  • 344 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)

Room amenity

Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

View from room

Premium Room, 1 King Bed

  • 344 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Room amenity

Standard Room, 2 Queen Beds, City View

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

  • 344 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Balcony, Ocean View (Balcony)

Suite, 1 King Bed, Balcony, Ocean View (Balcony) | View from room

Suite, 1 King Bed, Balcony, Ocean View (Balcony)

  • 915 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, Ocean View (Balcony)

Room amenity

Premium Room, 1 King Bed, Balcony, Ocean View (Balcony)

  • 356 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Queen Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View (High Floor)

Room amenity

Standard Room, 2 Queen Beds, City View (High Floor)

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

Room amenity

Standard Room, 1 King Bed, City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High Floor)

Room amenity

Standard Room, 1 King Bed, City View (High Floor)

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Room amenity

Standard Room, 1 King Bed (High Floor)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)

Room amenity

Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Room amenity

Premium Room, 1 King Bed, Club Lounge Access

  • 431 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

SkyCity Hotel

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1565)
The price is $129
per night
$148 total
includes taxes & fees
Feb 20 - Feb 21
SkyCity Hotel

About this property

Crowne Plaza Auckland by IHG

4-star hotel in Auckland Central Business District
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a sauna, a 24-hour business center, and a conference center are onsite.
Crowne Plaza Auckland, an IHG Hotel offers 352 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
Crowne Plaza Auckland, an IHG Hotel features a sauna and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 10 meeting rooms. Event facilities measuring 10118 square feet (940 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Crowne Plaza Auckland, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Aria Restaurant and Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

Chinese (Mandarin), Czech, Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (NZD 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aria Restaurant and Bar

Things to do

  • 24-hour gym
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (10,118 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 28 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • No plastic drinking straws
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 65.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Self parking fee: NZD 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Auckland Crowne Plaza
Crowne Plaza Auckland
Crowne Plaza Hotel Auckland
Crowne Plaza Auckland Hotel Auckland Central
Crowne Plaza Auckland New Zealand
Crowne Plaza Auckland Hotel

Crowne Plaza Auckland by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 608 out of 1001 reviews
Rating 8 - Good. 291 out of 1001 reviews
Rating 6 - Okay. 64 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Stayed 4 nights in Oct 2024

10/10 Excellent

Tuan

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, friendly and supportive staffs. Just try to avoid your group during breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to the hotel is a nightmare, nothing they can do about it as it is Auckland council work.
Stayed 1 night in Nov 2024

8/10 Good

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel! Easy access to walkabout just about anywhere. Staff is kind and courteous. The room was perfect for me and my best friend traveling. The Sky City Casino is about a 5 min walk from this property. A lot of great restaurants surround this area too!
Stayed 2 nights in Oct 2024

10/10 Excellent

Victoria

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice helpful staff, easy to park car and walk everywhere, felt safe
Stayed 2 nights in Oct 2024

10/10 Excellent

EDUARDO, Quezon City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic location.
Stayed 2 nights in Oct 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Oct 2024

10/10 Excellent

Dapinder

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is very easy
Stayed 1 night in Oct 2024

10/10 Excellent

Sachin, Sugarland

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff who made the stay more enjoyable. The hotel is very conveniently located in center of CBD and is walkable to most parts of town.
Stayed 1 night in Oct 2024

8/10 Good

Emma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very comfortable 2 night stay. The bathroom could do with a better fan as the bathroom was very hot and foggy after a shower. The opening windows in the room are nice though. Beds were comfy and room was spacious.
Stayed 2 nights in Oct 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property itself was decent; the surrounding area felt seedy at night upon arrival.
Stayed 1 night in Oct 2024

10/10 Excellent

Ilah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the Crowne Plaza was so seamless from the booking, checking in with a bonus room upgrade, through to check out. Will definitely be back to stay whenever we are in Auckland next!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

So kind…
They knew it was our anniversary and gave us a bottle of champagne to celebrate! They were kind and helpful. Wonderful breakfast!
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking and breakfast included in price
Stayed 1 night in Oct 2024

10/10 Excellent

Rhyess

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good experience 2nd time here this will be my regular
Stayed 2 nights in Oct 2024

10/10 Excellent

Allira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, staff were lovely
Stayed 1 night in Jul 2024

8/10 Good

Lynn

Traveled with partner
Liked: Cleanliness, staff & service
There is construction around the hotel, building a rail system, and it’s an older hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Lakhwinder

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Jun 2024

6/10 Okay

Christina

Traveled with partner
Liked: Cleanliness, staff & service
A good location and decent breakfast. Staff and customer service was prompt and polite. The age of the hotel is starting to show and some refurbishment would give it a fresher and more modern look and feel. Overall a comfortable stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Marilynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Living It Up Down Under!!
I was fortunate enough to stay here during vacation and I definitely made the right choice! The centralized location, the level of care and excellent customer service from every staff member I interacted with made it hard to leave. My room was clean and comfortable, with all the amenities I could want. Mo, the concierge, was very kind in sharing recommendations and making activities/ tour reservations for me. The food was great; the daily happy hour was fun and very reasonably priced. The cherry on top was the on-site mall for all your last minute shopping needs. I'm very much looking forward to my return.
Stayed 7 nights in Aug 2024

8/10 Good

SHANZI

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location; safety; breakfast has lots of food
Stayed 1 night in Sep 2024

10/10 Excellent

Ross

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sraff and accommodation was as i expected
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

6/10 Okay

Mark

Disliked: Staff & service
Stayed 1 night in Aug 2024