3-star guest house in Auckland Central Business District
This smoke-free guesthouse features a restaurant, laundry facilities, and express check-out. Other amenities include multilingual staff assistance and a reception hall. Housekeeping is available once per stay.
Empire Apartments offers 50 accommodations with complimentary toiletries and fans. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.
This Auckland guesthouse provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided once per stay.
The guesthouse offers a restaurant. This Auckland guesthouse also offers multilingual staff, laundry facilities, and express check-out.
Empire Apartments is a smoke-free property.
Empire Foodcourt - Onsite restaurant.
Languages
Chinese (Mandarin), English, Japanese, Korean
Property amenities
Internet
Available in all rooms: WiFi (NZD 10 per week); wired internet (surcharge)
Parking and transportation
Limited onsite parking
Food and drink
A restaurant
Restaurants on site
Empire Foodcourt
Family friendly
In-room microwave
In-room refrigerator
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Guest services
Housekeeping (once per stay)
Multilingual staff
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
12 steps to reach entrance
Upper floors accessible by stairs only
More
Reception hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Shower
Towels provided
Food and drink
Cookware, dishware, and utensils
Microwave
Refrigerator
Stovetop
More
Desk
Fan
Heating
Phone
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Express check-out available
Special check-in instructions
The property charges 2 percent for credit card payments
The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
The shared apartment accommodation is not suitable for guests who are required to quarantine, due to the apartment's communal areas.
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: NZD 100 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Fee for in-room wireless internet: NZD 10 per week (rates may vary)
Fee for in-room wired internet: NZD 10 per week (rates may vary)
Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Empire Apartments Auckland
Empire Auckland
Empire Apartments Auckland
Empire Apartments Guesthouse
Empire Apartments Guesthouse Auckland
Empire Apartments Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 35 out of 229 reviews
10 - Excellent
35
Rating 8 - Good. 69 out of 229 reviews
8 - Good
69
Rating 6 - Okay. 65 out of 229 reviews
6 - Okay
65
Rating 4 - Poor. 32 out of 229 reviews
4 - Poor
32
Rating 2 - Terrible. 28 out of 229 reviews
2 - Terrible
28
6.6/10
Cleanliness
6.6/10
Staff & service
6.0/10
Amenities
6.2/10
Property conditions & facilities
5.4/10
Eco-friendliness
Reviews
6/10 Okay
Emma
Traveled with family
Nov 4, 2024
Facilities were average but that is reflected in the price and basically what we expected. However, the location is fantastic, easy to walk to town. We did a lot of steps but saved us money!
Emma
Stayed 2 nights in Nov 2024
4/10 Poor
P
Traveled with family
Oct 6, 2024
Liked: Room comfort
Disliked: Property conditions & facilities
Not a place we would book again.
Cheap accommodation. Insufficient seating or space available for the 6 adults booked. Lounge area that was shown in photos appeared to have been converted to a 3rd bedroom.
Beds were cheap, nasty and uncomfortable.
There were 2 bathrooms.
This place was very clean just the facilities were damaged and mold on the cieling in the bathrooms.
Staff were very helpful and gave it a great experience.
Wasn’t to bad. Bed was really uncomfortable, like all springs. Pillows were very flat. Place was clean and tidy. No atmosphere really. Walls were very thin so you could hear the conversations in the next room. The staff were lovely and very helpful. Elevator to the 19th floor was a bit crunchy lol. There wasn’t much a round the area. We ended up ubering everywhere as it seems to be down a hill in a no exit. It was fine, a roof over my head for the night. Can’t complain.
Layla
Stayed 1 night in Nov 2023
8/10 Good
tim
Nov 12, 2023
Disliked: Property conditions & facilities
Not very clean
Showing its age in a lot of places
Noisy
tim
Stayed 1 night in Nov 2023
4/10 Poor
Clelland
Traveled with family and small children
Oct 23, 2023
Disliked: Cleanliness, staff & service
Staff were quite rude and unfriendly, bad experience dealing with them. Rooms were average with lots of paint work needing fixing up. Beds were very creaky. Definitely only good for a very short stay.
Photos of building in website looks stunning but when you see it it is far from the photos. Paint in hallways/rooms coming off. Basically run down. Also no parking and we had to park somewhere and walk..
The property doesn’t pretend to be what it isn’t, which I can respect. But the very dated furnishings and extremely poor internet (which is additional) needs to be addressed.