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Mövenpick Hotel Auckland

5.0 star property

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Photo gallery for Mövenpick Hotel Auckland

Restaurant
Deluxe Room, 2 Queen Beds, Ocean View | In-room safe, desk, laptop workspace, blackout drapes
Exterior
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
$137
includes taxes & fees
Jan 18 - Jan 19, 2026

Explore the area

View in a map
8 Customs Street, Auckland, 1707
  • Place, Auckland Ferry Terminal
    ‪3 min walk‬
  • Place, University of Auckland
    ‪5 min walk‬
  • Place, Sky Tower
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed

9.2 out of 10
Wonderful
(35 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(10 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Ocean View

Deluxe Room, 2 Queen Beds, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Queen Beds, Ocean View

8.4 out of 10
Very good
(5 reviews)
  • 344 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed

  • 474 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 Queen Bed

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Ocean View

Executive Suite, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Executive Suite, 1 King Bed, Ocean View

  • Sleeps 2
  • 1 King Bed

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About this property

Mövenpick Hotel Auckland

5-star hotel in Auckland Central Business District
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, valet parking, and 24-hour room service. Housekeeping is available on request.
Mövenpick Hotel Auckland offers 207 air-conditioned accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with digital channels. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers a fitness center, a library, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

Mövenpick Hotel Auckland is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6 AM and 10:30 AM and on weekends between 6 AM and 11 AM.
Mövenpick Hotel Auckland has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (NZD 60 per day; includes in/out privileges)
  • Limited onsite valet parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; NZD 42 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Library

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 42 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Mercure
Mercure Hotel Auckland
Accor Hotel Auckland
Mercure Auckland Hotel
Mercure Auckland Hotel Auckland Central
Mercure Auckland New Zealand
Grand Mercure Auckland Hotel
Grand Mercure Auckland
Mövenpick Hotel Auckland Hotel
Mövenpick Hotel Auckland Auckland
Mövenpick Hotel Auckland Hotel Auckland

Mövenpick Hotel Auckland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 538 out of 924 reviews
Rating 8 - Good. 248 out of 924 reviews
Rating 6 - Okay. 75 out of 924 reviews
Rating 4 - Poor. 44 out of 924 reviews
Rating 2 - Terrible. 19 out of 924 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Dionne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kadambari, Lane Cove

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Public Transport and shopping is on the doorsteps
Stayed 9 nights in Sep 2025

10/10 Excellent

Kuovatisi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed our stay and the customer services were amazing. The team were friendly! Thank you so much.
The amazing
Stayed 1 night in Sep 2025

8/10 Good

JACQUELINE

Liked: Cleanliness, property conditions & facilities, room comfort
Central to the city but noisy at night
Stayed 2 nights in Sep 2025

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

lisa, Whanganui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location exceptional staff, go out of there way to make your stay easy and fuss free.
Stayed 2 nights in Sep 2025

4/10 Poor

Anette

Liked: Cleanliness
Been 9 months since we were here, and this time we were disappointed. Staff uniforms were either non existent or very faded/worn - gave a very bad first impression. Warm breakfast was luke-warm at best, bacon swimming in fat/oil. No booklet in the room so no idea if there was a room service option or other dining options. The TV casting would not work and info on the TV was very limited. Not sure that we will go back there.
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony, Dural

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to CBD for my business meetings.
Stayed 3 nights in Sep 2025

8/10 Good

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the chocolate hour and property. Good location right next to shops. Only complaint was that the water would not heat up fully both in shower and taps, only stayed lukewarm.
Stayed 1 night in Sep 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Good sized rooms with comfortable bed.
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gertjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Big rooms. Nice views. Perfect location.
Stayed 3 nights in Aug 2025

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice option

Nice hotel great location. Bed was comfortable and room was well appointed. A couple of areas that I’d like to see improved, the chair at the desk is a lounge style chair and too low for any extended time making it uncomfortable to work at the desk for any period of time. An office style adjustable chair would work better. The tech panel below the tv is not connected. Tried using an HDMI cable but the tv did not recognise it. I know it’s coming but not being able to stream to the tv from my device in 2025 shows the age of the tech in the room.
Stayed 3 nights in Aug 2025

6/10 Okay

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay but the wifi was horrible
Stayed 2 nights in Aug 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Eathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in could have been slightly smoother. Despite being on 5th floor it was so noisy. The noise from the street is very loud and continues through the night. Overall not bad.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 2 nights in Jul 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Auckland

The time I was there the room was beautiful and had a nice view of the city. The bed and couch were comfortable. The staff were great and very helpful. I would definitely recommend anyone to stay here when in Auckland.
Stayed 2 nights in Aug 2025

10/10 Excellent

kemraj, ozone park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Adolfo, Los Gatos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location but no workable wifi
Stayed 6 nights in Jul 2025

10/10 Excellent

Karli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Cynthia

Traveled with group
Amazing hotel. Very comfortable and staff the best. Loved it and will be back soon.
Stayed 2 nights in Jul 2025

10/10 Excellent

Colleen

Stayed 2 nights in Jun 2025