Heartland Hotel Auckland Airport

4.5 star property

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Photo gallery for Heartland Hotel Auckland Airport

Outdoor pool, sun loungers
Superior Plus Studio Twin Queen | Desk, iron/ironing board, free WiFi, bed sheets
Lobby sitting area
Front of property - evening/night
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Parking included
  • Pool
  • Parking available
  • Free airport shuttle
  • Bar

Explore the area

Map
14 Airpark Drive, Auckland, 2022
  • Butterfly Creek
    ‪4 min drive‬
  • Rainbow's End
    ‪11 min drive‬
  • Mt. Smart Stadium
    ‪12 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪7 min drive‬

Room options

Standard Accessible King

  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

Interconnecting Superior Room 4 Queen

  • 582 sq ft
  • Sleeps 8
  • 4 Queen Beds

Superior Studio

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Plus Studio Twin Queen

  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Plus Studio Queen & Single

  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Interconnecting Superior Room King and Twin Queen

  • 631 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Interconnecting Room King and Twin Queen

  • 581 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Standard Accessible Twin Queen

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Studio King

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

Interconnecting Room 4 Queen

  • 581 sq ft
  • Sleeps 8
  • 4 Queen Beds

Superior 1 Bedroom King Suite

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, Twin Queen

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard 1 Bedroom King Suite

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Studio Twin Queen

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Queen & Single

  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Superior Plus Queen And Single Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Superior King Room

  • Sleeps 2
  • 1 King Bed

Interconnecting Standard Four Queens Room

  • Sleeps 8
  • 4 Queen Beds

Superior Plus Twin Queen

  • Sleeps 4
  • 2 Double Beds

Standard Accessible Twin Queen

  • Sleeps 4
  • 2 Double Beds

Interconnecting Superior Four Queens Room

  • Sleeps 8
  • 4 Queen Beds

Standard Two Queen Room

  • Sleeps 4
  • 2 Queen Beds

Standard One Bedroom Suite

  • Sleeps 2
  • 1 King Bed

Superior Two Queen Room

  • Sleeps 4
  • 2 Queen Beds

Standard King Room

  • Sleeps 2
  • 1 King Bed

Standard Accessible King

  • Sleeps 2
  • 1 King Bed

Standard Queen and Single Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Interconnecting King And Twin Queen

  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Superior Plus King

  • Sleeps 2
  • 1 King Bed

Superior One Bedroom Suite

  • Sleeps 2
  • 1 King Bed

Interconnecting King And Superior Two Queen Room

  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Interconnecting Large Family Room

  • Sleeps 8
  • 4 Queen Beds

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About this property

Heartland Hotel Auckland Airport

4.5-star hotel in Mangere
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a hot tub, and coffee/tea in a common area.
Heartland Hotel Auckland Airport offers 141 accommodations with coffee/tea makers and hair dryers. Premium satellite television is provided.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Heartland Hotel Auckland Airport provides a hot tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers a vending machine, tour/ticket assistance, and coffee/tea in a common area. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite self parking is complimentary.

Heartland Hotel Auckland Airport is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 5:30 AM and 10:30 AM.
The Runway - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free self parking on site
  • Secured, uncovered extended parking on site (NZD 8 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 5:30 AM to 10:30 AM for a fee: NZD 25 for adults and NZD 12.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Runway

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 35.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 25 for adults and NZD 12.50 for children
  • Uncovered extended parking fee: NZD 8 per day
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heartland Auckland Airport
Heartland Auckland Airport Hotel
Heartland Hotel Auckland Airport
Heartland Hotel Auckland Airport Mangere
Ventura Hotel Mangere
Heartland Auckland Airport Mangere
Heartland Hotel Auckland Airport Mangere
Ventura Hotel Mangere
Heartland Auckland Auckland
Heartland Hotel Auckland Airport Hotel

Heartland Hotel Auckland Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 765 out of 1327 reviews
Rating 8 - Good. 391 out of 1327 reviews
Rating 6 - Okay. 111 out of 1327 reviews
Rating 4 - Poor. 33 out of 1327 reviews
Rating 2 - Terrible. 27 out of 1327 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elisabeth, Swanton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the simplicity and proximity.
Stayed 1 night in Dec 2024

8/10 Good

RACHEL

Stayed 1 night in Nov 2024

10/10 Excellent

Tegan

Stayed 1 night in Nov 2024

10/10 Excellent

Kristine, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

kelvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Like to easy hotel transport. Close to bus 38 stop.to get to rest of auckland. Head an unexpected fire drill. Staff vey helpful during the drill. Hot tub is warm. Pool is ambient temp. Have hot water boiler pot in room. No microwave in room. Bed was cumfortable after an excursion. Had
Stayed 4 nights in Dec 2024

8/10 Good

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay
The room is in great condition, spacious and clean.
Stayed 1 night in Dec 2024

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was quiet, clean and close to the airport, also a free shuttle to the airport is the real bonus. The downside is there is no water jug and glasses to use. We were told that water is drinkable from the bathroom faucet however no glasses available. We have no options but to buy water bottle at the hotel bar which cost $8 a bottle (500ml)
Stayed 1 night in Dec 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Showers ate important
Great rooms and very modern feel. The only let down is the showers had shower curtains and didn’t have a modern shower head with an extended hose, but rather it was fixed to the wall which was annoying.
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Property conditions & facilities
Staff always helpful, location close to airport with convenience of shuttle
Stayed 1 night in Dec 2024

10/10 Excellent

Marg

Stayed 1 night in Nov 2024

8/10 Good

Duncan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly and helpful staff- large room with very comfy bed and spacious bathroom - only negatives were that the room entry card failed 3 times (staff quick to try and remedy) and that the only mirror in the room was in the bathroom with no plus nearby, which made it awkward when drying your hair. Otherwise would have given 5*
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best airport hotel
Great hotel with terrific staff and service - a special shout out to the courtesy bus drivers who do a fantastic job. Bed, pillows and room very comfortable. Highly recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Maureen

Liked: Cleanliness, room comfort
Good place to sleep
Hotel is clean, a bit tired but perfect for a sleep before getting a plane. However best you don't eat in the restaurant until they up the quality of cooking.
Stayed 1 night in Dec 2024

8/10 Good

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Shona

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Convenient to airport. Located in industrial area. Hotel has restuarant for all meals. Room clean. Nice lobby.
Stayed 1 night in Dec 2024

8/10 Good

alan

Stayed 2 nights in Dec 2024

8/10 Good

alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and service
Hotel was clean and ideally placed for arrival and departure to Auckland airport. Breakfast was good and plentiful. All in all good place to stay.
Stayed 1 night in Dec 2024

8/10 Good

MA TRINIDAD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room with 2 queen beds. Will stay longer next time 👍
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
An overnight, mid journey, our room was comfortable and clean. All staff we encountered were friendly and efficient. The airport shuttle service run by the hotel was very welcome.
Stayed 1 night in Dec 2024

10/10 Excellent

colleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to the airport. Free shuttle was easy and very flexible with timing. Beds and rooms very comfortable. Breakfast was amazing. There is a strip of restaurants in walking distance, even though its a mostly industrial area. Felt very safe walking around.
Stayed 1 night in Dec 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent! Very welcoming and knowledgeable. Complimentary shuttle to/from the airport was a bonus. We were able to take advantage of Sky Drive because of your shuttle bus service. We found the found the menu in the restaurant to be very limited and proces to be inflated. For example, the price for.toast. Overall, we were happy with your hotel. ..
Stayed 3 nights in Dec 2024