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Rendezvous Heritage Hotel Auckland

4.5 star property

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Photo gallery for Rendezvous Heritage Hotel Auckland

Indoor pool, outdoor pool, open 6:30 AM to 11:00 PM, pool umbrellas
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
35 Hobson Street, Auckland, 1010
  • Sky Tower
    ‪3 min walk‬
  • Auckland Ferry Terminal
    ‪9 min walk‬
  • Spark Arena
    ‪20 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Superior Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Superior Room

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Suite

  • 506 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Tower Superior

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Tower Superior

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Tower Executive Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Tower Executive Suite

  • 980 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Executive Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

1 Bedroom Executive Suite

  • 980 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Tower Deluxe Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Tower Deluxe Suite

  • 581 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Hotel Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Hotel Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Double Room

  • 506 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Tower Two Bedroom Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Tower Two Bedroom Suite

  • 980 sq ft
  • Sleeps 4
  • 2 King Beds

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About this property

Rendezvous Heritage Hotel Auckland

4.5-star hotel in Auckland Central Business District
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a health club. WiFi in public areas is free. Additionally, a sauna, a rooftop terrace, and a hot tub are onsite.
Rendezvous Heritage Hotel Auckland offers 109 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 48-inch flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Auckland hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool and an outdoor pool, Rendezvous Heritage Hotel Auckland provides an outdoor tennis court and a health club. Wireless Internet access is complimentary. This Art Deco hotel also offers a hot tub, a sauna, and a rooftop terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Rendezvous Heritage Hotel Auckland is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (NZD 45 per day; includes in/out privileges)
  • Limited onsite parking

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 7 floors
  • Art Deco architecture
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 65.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 200 per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: NZD 45 per day (in/out privileges)
  • Rollaway bed fee: NZD 65.00 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to 2 GB per guestroom, per day. A surcharge applies for additional usage.

We should mention

Pool access available from 6:30 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 5-device limit
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Auckland Heritage
Heritage Auckland
Heritage Hotel Auckland
Auckland Heritage Hotel
Heritage Auckland Hotel Auckland Central
Heritage Auckland New Zealand
Heritage Auckland Hotel
Heritage Auckland
Rendezvous Heritage Auckland
Rendezvous Heritage Hotel Auckland Hotel
Rendezvous Heritage Hotel Auckland Auckland
Rendezvous Heritage Hotel Auckland Hotel Auckland

Rendezvous Heritage Hotel Auckland Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 456 out of 1003 reviews
Rating 8 - Good. 331 out of 1003 reviews
Rating 6 - Okay. 133 out of 1003 reviews
Rating 4 - Poor. 61 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Manuel

Traveled with family
Liked: Cleanliness, amenities
Property has all the amenities needed for a relaxing stay but the overall condition of furnitures and carpeting is old evident on the smell. Water dispenser in the lobby was empty when we checked in the afternoon and never replace until the next morning. Staff confused on which car was mine and initially took the wrong car from valet parking and almost gave me the keys. Just a little messy.
Stayed 1 night in Dec 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
well located for viaduct area and reasonably priced
Stayed 5 nights in Dec 2024

10/10 Excellent

Diane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My friend and I had a fabulous stay at the Heritage. The staff were awesome, very friendly & efficient. We loved our upgraded room, very spacious & the beds were wonderful. We also enjoyed the rooftop pool.
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip.
Good location, great amenities (loved the dry sauna). Rooftop pool and hot tubs were nice…about 7 minutes walking to queen street. Very pleasant stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Susannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Lovely stay with decent amountnof space in the room. Design is a bit on the older style but has everything you need. Would come back again.
Stayed 1 night in Oct 2024

4/10 Poor

Julian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff member at the front desk on Saturday afternoon who checked us in was excellent. She was courteous and went out of her way to properly explain the facilitiea at the hotel. Unfortunately, there was several toe nail clippings on the floor near out bed in a very obvious place. The entertainment options on the TV were hard to figure out and stopped working and you have to have your own streaming accounts. No sky tv. The shower screen was tiny which meant a lot of water ended up on the bathroom floor. The room was spacious but apart from that the hotel was very disappointing. Unlikely to return.
Stayed 1 night in Nov 2024

8/10 Good

Sharon

Traveled with group
Liked: Cleanliness, staff & service
It was quite central and an easy walk into the CBD or to the Skytower. It’s pretty dated and was definitely expensive at $600 a night
Stayed 2 nights in Nov 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to sky tower and shops
Stayed 1 night in Nov 2024

8/10 Good

Rebecca

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, friendly staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffery, Beaumont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 3 nights in Oct 2024

8/10 Good

Elaine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It was good. Sorry might have incidentally clicked somewhere and scored it wrong before. It wasn’t an intention.
Stayed 2 nights in Oct 2024

2/10 Terrible

Mikhail

Stayed 2 nights in Oct 2024

10/10 Excellent

Kris

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 1 night in Oct 2024

8/10 Good

CYNTHIA

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
On arrival the tower entrance was closed. We checked in through the main hotel and then had to push our luggage around the interior city block to access the tower. The only restaurant on site was a German Restaurant only opened for dinner during the weekend. When we arrived at 7:45 we were told the only options for the dinner was the buffet which was cold and depleted of the courses. On departure we retrieved a luggage carrier and again had to traverse the interior city block to checkout. Staff service was horrible.
Stayed 3 nights in Oct 2024

10/10 Excellent

Cryztal Karyl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure about the heater and air conditioning on our room, it was broken. but the view was wonderfull and staff is so friendly. The location is convenient, would definitely go back
Stayed 1 night in Oct 2024

8/10 Good

Rhys

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel nice room .great service. Very well situated. Only negative was the onsite restaurant was very poor quality food.
Stayed 2 nights in Oct 2024

10/10 Excellent

Zeff Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay !!
Stayed 1 night in Sep 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room with all the amenities we needed Would stay here again
Stayed 1 night in Oct 2024

10/10 Excellent

Aaliyah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything it was the best stay
Stayed 2 nights in Oct 2024