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Waitakere Resort & Spa

4.0 star property

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Breakfast, lunch and dinner served
Luxury Gate Villa | Living area | Flat-screen TV
Luxury Gate Villa | 2 bedrooms, premium bedding, in-room safe, desk
Two-Bedroom Apartment with City View | Living area | Flat-screen TV
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
$90
includes taxes & fees
Dec 15 - Dec 16

Explore the area

View in a map
573 Scenic Drive, Auckland, 0612
  • Place, Arataki Visitor Centre
    ‪5 min drive‬
  • Place, Waitakere Ranges
    ‪10 min drive‬
  • Place, Waitakere Golf Club
    ‪11 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | 2 bedrooms, premium bedding, in-room safe, desk

Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Gate Villa

Luxury Gate Villa | Living area | Flat-screen TV

Luxury Gate Villa

  • 1023 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Loft Room

Loft Room | 2 bedrooms, premium bedding, in-room safe, desk

Loft Room

9.4 out of 10
Exceptional
(6 reviews)
  • 344 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Spa Apartment

Garden Spa Apartment | 2 bedrooms, premium bedding, in-room safe, desk

Garden Spa Apartment

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Garden Spa View Apartment

Garden Spa View Apartment | 2 bedrooms, premium bedding, in-room safe, desk

Garden Spa View Apartment

8.0 out of 10
Very good
(2 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Two-Bedroom Apartment with City View

Two-Bedroom Apartment with City View | 2 bedrooms, premium bedding, in-room safe, desk

Two-Bedroom Apartment with City View

  • 431 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Deluxe Room

2 bedrooms, premium bedding, in-room safe, desk

Deluxe Room

  • Sleeps 2

View all photos for Premier Room with City View

2 bedrooms, premium bedding, in-room safe, desk

Premier Room with City View

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Loft Room

Television

Loft Room

  • Sleeps 2

View all photos for Luxury Gate Villa

2 bedrooms, premium bedding, in-room safe, desk

Luxury Gate Villa

  • Sleeps 4

Garden Spa Apartment

  • Sleeps 4

Garden Spa View Apartment

  • Sleeps 3

View all photos for Two-Bedroom Apartment With City View

2 bedrooms, premium bedding, in-room safe, desk

Two-Bedroom Apartment With City View

  • Sleeps 4

View all photos for Premier Room With City View

Bathroom | Eco-friendly toiletries, hair dryer, towels

Premier Room With City View

  • Sleeps 2

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About this property

Waitakere Resort & Spa

4-star hotel in Waiatarua
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Waitakere Resort & Spa offers 26 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wairua Day Spa has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
In addition to a full-service spa, Waitakere Resort & Spa features an outdoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 861 square feet (80 square meters) include a conference center. This business-friendly hotel also offers a fitness center, spa services, and a library. Complimentary uncovered self parking is available on site.

Waitakere Resort & Spa is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: NZD 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Library
  • Outdoor pool
  • Sauna
  • TV in common areas
  • Vineyard

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (861 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • In the mountains
  • Pool loungers
  • Terrace
  • Vineyard

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Paper towels
  • Refrigerator

More

  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 5 and younger are not allowed at this property from January to December; the rest of the year they are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 30.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 5 years old and younger are not permitted from January to December
Only registered guests are allowed in the guestrooms

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Auckland's Waitakere Estate Heritage Collection Hotel Waiatarua
Auckland's Waitakere Estate Hotel
Auckland's Waitakere Estate Hotel Waiatarua
Auckland's Waitakere Estate Waiatarua
Waitakere Estate
Auckland`s Waitakere Estate Hotel Waiatarua
Auckland's Waitakere Estate Heritage Boutique Collection Hotel
Auckland's Waitakere Estate Heritage Collection Hotel
Auckland's Waitakere Estate Heritage Collection Waiatarua
Waitakere Resort Spa
Waitakere Resort & Spa Hotel
Waitakere Resort & Spa Auckland
Heritage Collection Waitakere Estate
Waitakere Resort & Spa Hotel Auckland

Waitakere Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 252 out of 482 reviews
Rating 8 - Good. 157 out of 482 reviews
Rating 6 - Okay. 39 out of 482 reviews
Rating 4 - Poor. 19 out of 482 reviews
Rating 2 - Terrible. 15 out of 482 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Josh

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The decor was a bit outdated but the views and gardens are outstanding
Stayed 1 night in Aug 2025

10/10 Excellent

Mukesh, Auckland

Stayed 1 night in Aug 2025

8/10 Good

Shona

Liked: Cleanliness, staff & service
Beautiful food. Comfortable rooms.
Stayed 1 night in Jul 2025

6/10 Okay

Anna

Traveled with partner
Disliked: Amenities
We stayed in one of the two apartments. It smelt damp, the bed was very hard and uncomfortable and the couches had stains on them. Unfortunately the beautiful view didn't make up for that and the sauna didn't seem to ever get to temperature.
Stayed 2 nights in Apr 2025

10/10 Excellent

Vinson

Business traveler, Traveled with partner
Liked: Amenities
Perfect stay
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberlee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and view. Very large room with comfortable bed. Will definitely be back.
Stayed 1 night in Jun 2025

8/10 Good

heather

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The views were amazing , staff were very friendly
Stayed 1 night in May 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good time, there was an old biscuit that was under one of the beds and there was ants and a blow fly but the service and food was great I really enjoyed my getaway the workers were very nice and Im definitely coming back again
Stayed 3 nights in May 2025

8/10 Good

Wayne

Liked: Staff & service
We stayed in one of the cabins, was very private although the unit smelt very musty during our 2-night stay. There are no lights (bulbs have been taken out) on the driveway, so very dark walking from restaurant back to our cabin in the evening, could easily have walked over the bank as you cannot see anything
Stayed 2 nights in Apr 2025

10/10 Excellent

eloise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely place to stay where your surrounded by nature and peacefulness. I loved the food at the restaurant and recommend the eye fillet and the secrets of citrus for dessert!
Stayed 2 nights in Apr 2025

8/10 Good

Warren

Liked: Cleanliness, staff & service
The view is amazing and the amenities on site meant that you could relax.
Stayed 2 nights in Mar 2025

8/10 Good

Keryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and peaceful, really comfortable beds
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty Patio and outdated hotel
Stayed 2 nights in Mar 2025

8/10 Good

gus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Off beaten path
Stayed 2 nights in Mar 2025

10/10 Excellent

Belinda

Stayed 1 night in Feb 2025

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Can recommend
Stayed 2 nights in Feb 2025

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely. Views outstanding, pool & sauna on site. Restaurant good. Can recommend
Stayed 1 night in Feb 2025

4/10 Poor

Brianna

Disliked: Amenities
The rooms and property are run down. Room had torn curtains, holes in the ceiling, and stained bath towels. My room was above the restaurant and could hear constant loud noise of them cleaning the kitchen until almost 2am. Staff was excellent however
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark, Hedge End

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older hotel that's absolutely full of character and should be enjoyed for what it is. We totally loved our stay there and will definitely be back. It's in a stunning location, the staff are all super friendly, it has a great restaurant overlooking Auckland, and the rooms are comfortable. It's not perfect and that's part of its charm, but it is unique and fun.
Stayed 1 night in Feb 2025

6/10 Okay

Franck

Liked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Gary

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Fantastic situation in the rain forest. Great walks on the doorstep. Pool, sauna & gym Good. Highly recommended.
Stayed 3 nights in Jan 2025

10/10 Excellent

Marek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had the villa for one night and wish to stay there much longer. The location is very quiet, nice view towards Auckland. We can definitely recommend the accommodation.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic ridge top location,great views of Auckland. Dining room had amazing breakfasts and excellent dinners. Wine selection wasok, but could use more NZ wines on the list. Our room-with-a-view was excellent. Would stay here again without hesitation.
Stayed 3 nights in Dec 2024

10/10 Excellent

Inna

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gate villa is perfect for two couples. We are really enjoyed our stay!
Stayed 1 night in Dec 2024

8/10 Good

Kathy

Business traveler
Stayed 1 night in Dec 2024