Holiday Inn Auckland Airport by IHG

4.0 star property

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Photo gallery for Holiday Inn Auckland Airport by IHG

Terrace/patio
1 bedroom, premium bedding, minibar, in-room safe
Lobby
Interior
Children's activities

Popular amenities

  • Room service

Explore the area

Map
2 Ascot Road, Auckland, 2022
  • Butterfly Creek
    ‪4 min drive‬
  • Go Media Stadium
    ‪9 min drive‬
  • Sylvia Park Shopping Center
    ‪12 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪7 min drive‬

Room options

Standard Room

7.6 out of 10
Good
(8 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(44 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Garden View

9.2 out of 10
Wonderful
(7 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(55 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

  • 441 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About this property

Holiday Inn Auckland Airport by IHG

4-star hotel in Mangere
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn Auckland Airport by IHG offers 251 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Auckland Airport by IHG features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and 11 meeting rooms. This family-friendly hotel also offers a terrace, a vending machine, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary secured self parking is available on site.

Holiday Inn Auckland Airport by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 5 AM and 10:30 AM.
Vapor Restaurant - This restaurant serves breakfast, lunch, and dinner.
Rumpus Bar - This bar serves lunch and dinner. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Area shuttle (surcharge)
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 5:00 AM to 10:30 AM for a fee: NZD 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rumpus Bar
  • Vapor Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35.00 per person
  • Airport shuttle fee: NZD 8 per person (one-way)
  • Rollaway bed fee: NZD 50.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Airport Holiday Inn
Holiday Inn Auckland Airport
Holiday Inn Hotel Auckland Airport
Holiday Inn Auckland Airport Hotel
Centra Auckland Airport Mangere
Holiday Inn Auckland Airport Hotel Mangere
Holiday Inn Auckland Airport Mangere
Auckland By Ihg Auckland
Holiday Inn Auckland Airport
Holiday Inn Auckland Airport by IHG Hotel
Holiday Inn Auckland Airport an IHG Hotel
Holiday Inn Auckland Airport by IHG Auckland
Holiday Inn Auckland Airport by IHG Hotel Auckland

Holiday Inn Auckland Airport by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 507 out of 1008 reviews
Rating 8 - Good. 334 out of 1008 reviews
Rating 6 - Okay. 112 out of 1008 reviews
Rating 4 - Poor. 28 out of 1008 reviews
Rating 2 - Terrible. 27 out of 1008 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and the outlook was impressive with trees and a pond.
Stayed 1 night in Apr 2025

10/10 Excellent

sharon

Liked: Property conditions & facilities
We have stayed here twice very convenient for flight's from auckland airport. Staff very nice food and drinks are good. Reasonably priced
Stayed 1 night in Apr 2025

10/10 Excellent

Colonel Ken

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

We have stayed a few times and everytime it's exceeded our expectations. Love the facility.
Stayed 1 night in Apr 2025

10/10 Excellent

Vikas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient stop before departure from AKL/NZ

This was a very convenient final stop in Auckland before catching our flight back to the States. Very close to the airport and about half-an-hour from the city centre. Good value for money, especially with the dinner and breakfast options (both sumptuous!) thrown into the price.
Stayed 1 night in Apr 2025

10/10 Excellent

Monica, Hamilton

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Awesome stay. Only thing we didnt like is how digusting the carpet is.
Stayed 2 nights in Apr 2025

6/10 Okay

Birgit

Stayed 1 night in Apr 2025

8/10 Good

Marlene

Stayed 1 night in Apr 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

RIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

VIP guest!

短い滞在でしたが大変快適でした。 VIPゲストに選んでいただき、ありがとうございました。旅の最後の大変よい思い出になりました。
Stayed 1 night in Apr 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful, courteous and friendly!
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for arriving or departing Auckland Airport
Stayed 1 night in Apr 2025

10/10 Excellent

Nik

Stayed 2 nights in Mar 2025

8/10 Good

Nancy

Stayed 2 nights in Apr 2025

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Excellent breakfast.
Stayed 1 night in Apr 2025

6/10 Okay

Krystyna

Traveled with partner
Liked: Amenities
We stayed 1 night. The room was a good size and the bed was comfortable. The carpet had huge stains and was frayed. If this was sorted I would have given an extra star. The check in and out was poor. We tried to use the auto check in and out but on both occasions it stated we hadn’t paid for the room, so ended up having to queue, which took ages as they only had one member of staff on the reception desk both in the morning and evening. Not great. This also impacted on my score and overall review.
Stayed 1 night in Apr 2025

10/10 Excellent

Rick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Violet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay

Love everything about the place cleaniness friendly. Only things dislike no lifts and not enough rubbish bins around the place.
Stayed 2 nights in Apr 2025

6/10 Okay

Samantha

Liked: Cleanliness, staff & service
Cant complain about my time here for the price. The hotel is average. I wouldn't label it as "bad" or even "terrible" Room, linens, and towels were clean. The carpet was a little questionable, but I just kept my socks on. They do offer breakfast, but the price seemed a little to high. I did appreciate the free parking, gym space, and laundry site. You do have to pay, but there is soap free of charge. I would stay here again.
Stayed 3 nights in Apr 2025

2/10 Terrible

Aaron

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor service by

Stayed 1 night in Apr 2025

2/10 Terrible

Aaron

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not so good this time

Normally I'd rate this hotel highly but this last trip... Reception called my room late in the evening, after I was asleep in bed. Waking me just because they forgot to take a $50 credit hold on my card! Obviously I was not getting up and dressed just to visit Reception for that! The phone in the room sounds like a piercing smoke alarm going off. Couldn't get back to sleep for some time. My complaint here really relates to one non-thinking front desk staff member. I would give this hotel another go in future and I have rated them 4 stars following past business stays.
Stayed 1 night in Apr 2025

8/10 Good

Jana

Liked: Staff & service, amenities, property conditions & facilities
Great location. So easy to get to from airport.
Stayed 1 night in Apr 2025

8/10 Good

Aaron

Stayed 2 nights in Apr 2025

6/10 Okay

Erika, Wilton Manors

Traveled with family
Disliked: Cleanliness, property conditions & facilities
It was ok for an airport hotel for the night, but carpets were dirty & the whole place was run down and had a musty odor. Even booking 2 rooms months in advance & requesting adjoining rooms for our family of 5, we were split into 2 rooms across the gal from each other, which is a big inconvenience, requiring 1 adult to stay in each room. Buffets didn’t have much variety. Staff was pleasant. Wouldn’t stay here again.
Stayed 1 night in Apr 2025