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Holiday Inn Express Auckland City Centre by IHG

4.0 star property

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Photo gallery for Holiday Inn Express Auckland City Centre by IHG

Bar (on property)
Point of interest
Minibar, in-room safe, laptop workspace, blackout drapes
Exterior
Minibar, in-room safe, laptop workspace, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
Corner Wyndham & Albert Streets, Auckland
  • Sky Tower
    ‪3 min walk‬
  • SkyCity Casino
    ‪3 min walk‬
  • Auckland Ferry Terminal
    ‪8 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed (with Free Breakfast)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room (with Free Breakfast)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed, Accessible (with Free Breakfast)

Room, 1 Queen Bed, Accessible (with Free Breakfast) | Bathroom | Shower, free toiletries, hair dryer, towels

Room, 1 Queen Bed, Accessible (with Free Breakfast)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed (with Free Breakfast)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (Upgraded with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room (Upgraded with Free Breakfast)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Harbor View (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Harbor View (with Free Breakfast)

  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Harbor View (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Harbor View (with Free Breakfast)

  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Harbor View (with Free Breakfast)

View from room

Standard Room, 1 Queen Bed, Harbor View (with Free Breakfast)

  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, City View (Super King, with Free Breakfast)

Room amenity

Standard Room, 1 King Bed, City View (Super King, with Free Breakfast)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds (with Free Breakfast)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Auckland City Centre by IHG

4-star hotel in Auckland Central Business District
Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Holiday Inn Express Auckland City Centre by IHG offers 294 accommodations with minibars and safes. Accommodations offer separate sitting areas. Microwaves and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

3 meeting rooms are available. This eco-certified hotel also offers a fitness center, laundry facilities, and a front-desk safe. Parking is available onsite for a surcharge.

Holiday Inn Express Auckland City Centre by IHG has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Mozzarella & Co. - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Bar Albert - This bar serves light fare only. Open select days.
The Great Room - This café serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (NZD 59 per night); discounts available
  • Secured, covered self parking on site (NZD 59 per day)

Food and drink

  • Free continental breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Albert
  • Mozzarella & Co.
  • The Great Room

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 19 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: NZD 59 per day
  • Nearby parking fee: NZD 59 per night (164 ft away)
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Express Auckland City By Ihg
Holiday Inn Express Auckland City Centre by IHG Hotel
Holiday Inn Express Auckland City Centre an IHG Hotel
Holiday Inn Express Auckland City Centre by IHG Auckland
Holiday Inn Express Auckland City Centre by IHG Hotel Auckland

Holiday Inn Express Auckland City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 502 out of 823 reviews
Rating 8 - Good. 229 out of 823 reviews
Rating 6 - Okay. 57 out of 823 reviews
Rating 4 - Poor. 15 out of 823 reviews
Rating 2 - Terrible. 20 out of 823 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean rooms, friendly staff, great breakfast buffet, great location
Stayed 2 nights in Jan 2025

10/10 Excellent

Teresa, Huntington Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Patsy

Liked: Cleanliness, staff & service
The shower leaks. We had to use two towels at the door to keep water out of entry and bath sink area. When the toilet flushed, at the end of its refilling cycle there is a loud thumping sound in the wall. Otherwise we were comfortable in the room for the five days we were there. Found location very convenient for all kinds of shopping.
Stayed 5 nights in Feb 2025

10/10 Excellent

barbara

Stayed 3 nights in Feb 2025

8/10 Good

Jerry A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Warwick

Liked: Cleanliness, staff & service, property conditions & facilities
The property was well presented and clean - could just do with some kitchen utensils and plates etc. Other than that it had everything you would need
Stayed 1 night in Feb 2025

8/10 Good

Cecilia

Liked: Cleanliness
Convince to transportation
Stayed 4 nights in Jan 2025

10/10 Excellent

Hannah

Stayed 7 nights in Feb 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible bathroom

Decent hotel but with the worst designed bathroom ever. There is NO privacy. The location is great, but the bathroom puts me off staying there again.. Unless I'm on my own
Stayed 2 nights in Feb 2025

10/10 Excellent

Cathy

Liked: Amenities
I loved the view from my room 😊
Stayed 4 nights in Feb 2025

10/10 Excellent

Samuel

Great stay, thanks!
Stayed 4 nights in Feb 2025

8/10 Good

marlene

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is easy accessibilty
Stayed 4 nights in Feb 2025

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel and location

Only comment I would have is oatmeal needed on the breakfast 😊 and almond milk . Amazing service from Bam the trainee , she was the best 😊
Stayed 3 nights in Feb 2025

10/10 Excellent

vivienne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It would help if the hotel would be better signed if one walks along Wyndham coming from Britomart
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very comfortable and quiet. Breakfast was excellent, gluten free options available. Parking is a little confusing - there is a garage attached to the building that is a flat fee but there are variables to whether you are charged more. Parking was $60NZ, we arrived at 12pm and left at 10am Monday morning.
Stayed 1 night in Feb 2025

8/10 Good

Tracie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, easy to get to busses, trains, waterfront, dining and shopping.
Stayed 5 nights in Feb 2025

10/10 Excellent

Tagiane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Adi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating, friendly and they went above and beyond to make us feel welcomed, comfortable and valued. The breakfast food was delicious, plenty and diverse. All in one we had excellent service and will definitely stay here again. The location of this hotel is fantastic. You can walk mostly everywhere. It’s also in very close proximity to the bus station, ferry station and the shops. Thank you Holiday Inn Staff for a great stay!
Stayed 4 nights in Feb 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful and professional. Room was clean and decently sized. Breakfast had a good Variety. Overall experience was excellent .
Stayed 1 night in Feb 2025

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and bright rooms, convenient location, included breakfast and a good price made this a great choice for staying in downtown Auckland.
Stayed 2 nights in Feb 2025

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time in Auckland. Easy to walk everywhere from hotel. Nice room. Delicious breakfast with lots of choices. Helpful staff.
Stayed 3 nights in Feb 2025

4/10 Poor

Rosalina

Stayed 1 night in Feb 2025

10/10 Excellent

Allen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that we arrived from overseas, were very tired, and we got our room at 10:45 am so we could take a nap.
Stayed 4 nights in Feb 2025