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Holiday Inn Express Auckland City Centre, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Auckland City Centre, an IHG Hotel

Bar (on property)
Exterior
Minibar, in-room safe, laptop workspace, blackout drapes
Point of interest
Flat-screen TV

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Gym
  • Parking available

Explore the area

Map
Corner Wyndham & Albert Streets, Auckland
  • Queen Street Shopping District
    2 min walk
  • Sky Tower
    4 min walk
  • SkyCity Casino
    5 min walk
  • Auckland (AKL-Auckland Intl.)
    27 min drive

Room options

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed, Accessible Bathtub

Room, 1 Queen Bed, Accessible Bathtub | Bathroom | Shower, free toiletries, hair dryer, towels

Room, 1 Queen Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (Upgraded)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room (Upgraded)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Harbor View

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Harbor View

  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Harbor View

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Harbor View

  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Harbor View

View from room

Standard Room, 1 Queen Bed, Harbor View

  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, City View (Super King)

Room amenity

Standard Room, 1 King Bed, City View (Super King)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Auckland City Centre, an IHG Hotel

4-star hotel in Auckland Central Business District
Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Holiday Inn Express Auckland City Centre, an IHG Hotel offers 294 accommodations with minibars and safes. Accommodations offer separate sitting areas. Microwaves and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

3 meeting rooms are available. This eco-certified hotel also offers a fitness center, laundry facilities, and a front-desk safe. Parking is available onsite for a surcharge.

Holiday Inn Express Auckland City Centre, an IHG Hotel has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Mozzarella & Co. - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Bar Albert - This bar serves light fare only. Open select days.
The Great Room - This café serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (NZD 59 per night); discounts available
  • Secured, covered self parking on site (NZD 59 per day)

Food and drink

  • Free continental breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Albert
  • Mozzarella & Co.
  • The Great Room

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 19 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: NZD 59 per day
  • Nearby parking fee: NZD 59 per night (164 ft away)
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Express Auckland City Centre an IHG Hotel
Holiday Inn Express Auckland City Centre, an IHG Hotel Hotel
Holiday Inn Express Auckland City Centre, an IHG Hotel Auckland

Holiday Inn Express Auckland City Centre, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 330 out of 568 reviews" "
Rating 8 - Good. 171 out of 568 reviews" "
Rating 6 - Okay. 38 out of 568 reviews" "
Rating 4 - Poor. 11 out of 568 reviews" "
Rating 2 - Terrible. 18 out of 568 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sera

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast!
Stayed 1 night in Aug 2024

8/10 Good

Renay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. Hotel room was lovely and clean. Breakfast was great. Would stay again
Stayed 1 night in Aug 2024

8/10 Good

Marama

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 3 nights in Aug 2024

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lovely setting and breakfast. Perfect for a city stopover
Stayed 2 nights in Aug 2024

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher, Elk Grove

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was so awful that we had to use the federeal street Parkable lot and drag luggage for like 10 minutes back n forth Housekeeping did not clean our room properly and left a lot of crumbs and oil on the table a few times, they only half cleaned the room the rest of the experience was great though, really loved the shower experience and the given soaps and lotion were very good the food options around were great, the harbor view rooms are great even if we were given the one with construction in the way but we did ask for this on purpose because our flight was so early i think there needs to be complimentary early checkin if a 13hr flight comes from abroad and arrives at 6am like ours did because to be told checkin was 3pm was very sad. we managed to squeeze into an available room nobody wanted because of the view, around like noon so we got lucky….
Stayed 12 nights in Aug 2024

10/10 Excellent

Chizimuzo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Property close to shopping, attractions, and restaurants.
Stayed 6 nights in Aug 2024

10/10 Excellent

Chizimuzo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is situated within walkable restaurants, shopping, and attractions. The property staff were very responsive.
Stayed 1 night in Aug 2024

8/10 Good

Joji

Liked: Cleanliness, staff & service, amenities
Nice hotel to enjoy the downtown.
Stayed 3 nights in Aug 2024

8/10 Good

Rebecca

Stayed 2 nights in Jul 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

katerine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely wonderful experience. The staff were friendly and attentive, the room was super clean. The location was perfect, with easy access to local attractions and dining options. I highly recommend this Holiday Express Inn Auckland to anyone looking for a fantastic stay. I can’t wait to return!
Stayed 3 nights in Aug 2024

2/10 Terrible

Steven

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Sorry to leave a bad review, but my check in experience was the worse I ever experienced in any hotel , 3pm was my check in time , I arrived at reception at 3.30 and told please wait 5 minutes room is not ready , my family and I waited and after 15 minutes I joined the long queue line , reception staff could see me but didn’t bother to let me know but for me to be processed after everyone in front of me , when I got in front at 3.50 , they say the same thing, room will be ready in 5 minutes. We waited for another 10 minutes, then I see no line at counter so I went to ask again and they say oh yes room is ready now . Come on - at least communicate better with your customers, you could have informed me at 5 minute intervals that more delays were expected, offer a cup of tea or drink when guest are waiting because of delays . Delays happen due to housekeeping taking more time. Unfortunately that experience just over shadowed everything else .
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Amanda

Traveled with family
Liked: Cleanliness, staff & service
The location was great but the rooms are very small and the shower wall is glass and see through. Not great for a family with teenagers. The parking was expensive. Although breakfast is included it is not great. Staff was helpful when we voiced our concerns and refunded our second night so we could switch hotels.
Stayed 2 nights in Jul 2024

10/10 Excellent

sudhir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed thoroughly
Stayed 1 night in Aug 2024

10/10 Excellent

Mareta

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service and great room size. Enjoyed the free breakfast too. Would stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Melanie, Tauranga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing as always so clean and tidy
Stayed 1 night in Jul 2024

8/10 Good

Wayne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Larry

Liked: Cleanliness, property conditions & facilities, room comfort
No problems everything was fine
Stayed 1 night in Jul 2024

10/10 Excellent

Karleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Jul 2024

10/10 Excellent

H

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close to everywhere. Clean, quiet, comfortable and great staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked 4 nights. I extended another two days because I liked it. The whole of hotel was very clean, quiet. It also came with complementary breakfast to the stay. I definitely will comeback for the next visit.
Stayed 4 nights in Jul 2024