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Holiday Inn Express Auckland City Centre by IHG

4.0 star property

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Photo gallery for Holiday Inn Express Auckland City Centre by IHG

Bar (on property)
Minibar, in-room safe, laptop workspace, blackout drapes
Minibar, in-room safe, laptop workspace, blackout drapes
Point of interest
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Gym
  • Breakfast included
  • Parking available

Explore the area

Map
Corner Wyndham & Albert Streets, Auckland
  • Queen Street Shopping District
    ‪2 min walk‬
  • Sky Tower
    ‪4 min walk‬
  • SkyCity Casino
    ‪5 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed, Accessible Bathtub

Room, 1 Queen Bed, Accessible Bathtub | Bathroom | Shower, free toiletries, hair dryer, towels

Room, 1 Queen Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (Upgraded)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room (Upgraded)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Harbor View

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Harbor View

  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Harbor View

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Harbor View

  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Harbor View

View from room

Standard Room, 1 Queen Bed, Harbor View

  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, City View (Super King)

Room amenity

Standard Room, 1 King Bed, City View (Super King)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Auckland City Centre by IHG

4-star hotel in Auckland Central Business District
Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Holiday Inn Express Auckland City Centre by IHG offers 294 accommodations with minibars and safes. Accommodations offer separate sitting areas. Microwaves and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

3 meeting rooms are available. This eco-certified hotel also offers a fitness center, laundry facilities, and a front-desk safe. Parking is available onsite for a surcharge.

Holiday Inn Express Auckland City Centre by IHG has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Mozzarella & Co. - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Bar Albert - This bar serves light fare only. Open select days.
The Great Room - This café serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (NZD 59 per night); discounts available
  • Secured, covered self parking on site (NZD 59 per day)

Food and drink

  • Free continental breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Albert
  • Mozzarella & Co.
  • The Great Room

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 19 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: NZD 59 per day
  • Nearby parking fee: NZD 59 per night (164 ft away)
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Express Auckland City By Ihg
Holiday Inn Express Auckland City Centre by IHG Hotel
Holiday Inn Express Auckland City Centre an IHG Hotel
Holiday Inn Express Auckland City Centre by IHG Auckland
Holiday Inn Express Auckland City Centre by IHG Hotel Auckland

Holiday Inn Express Auckland City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 430 out of 718 reviews
Rating 8 - Good. 206 out of 718 reviews
Rating 6 - Okay. 48 out of 718 reviews
Rating 4 - Poor. 15 out of 718 reviews
Rating 2 - Terrible. 19 out of 718 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Katerina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality and customer service was great!
Stayed 3 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be even better if they offer the bottle water in the room.
Stayed 5 nights in Nov 2024

10/10 Excellent

Chelsea Sadie Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel within the centet of Auckland. Very walkable to main attractions. The buffett breakfast was great with a nice variety of choices.
Stayed 5 nights in Nov 2024

4/10 Poor

David

Stayed 3 nights in Nov 2024

10/10 Excellent

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was prompt, polite and the area was clean. It’s walkable to the harbor. The room was small but clean and the space was used efficiently. Bed was comfortable and would absolutely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Stewart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, nice lication but no valet services
Stayed 1 night in Oct 2024

10/10 Excellent

Shona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Queen St, Viaduct area, Sky Tower. Excellent full breakfast and nice breakfast area. Rooms very clean, efficient use of space. Would stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and lo ation, plus reasonable price.
Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely city centre location, great room lovely and clean along with a fab breakfast. What’s not to like??
Stayed 1 night in Nov 2024

10/10 Excellent

Serena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and all in all easy
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Stayed 3 nights in Oct 2024

10/10 Excellent

Sharyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Blair

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

RONG RONG

Stayed 1 night in Oct 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B+
So far so good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice place only fault is that the beds were a bit hard but other than that really good
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Nov 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay. The registration process was easy and quick. Inclusion of breakfast was appreciated.
Stayed 1 night in Nov 2024

8/10 Good

Wai Teng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation
Stayed 3 nights in Nov 2024

8/10 Good

Lea Imelda

Traveled with partner
Liked: Staff & service, amenities
The shower drain was flooded, took several minutes for the water to go down as it was pooling on one side and comes out of the shower. The corner of the shower was dirty - a spray of bleach can help. The sink was so dirty too. But the bed was comfortable and staff were nice.
Stayed 3 nights in Nov 2024

8/10 Good

Carlos, CAYEY

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This hotel does not count with parking facilities. You have to park on a public parking lot for which you have to pay. The hotel have a sign that say that they will validate your parking ticket but that’s not true. The reception personnel never explained that.
Stayed 4 nights in Nov 2024

10/10 Excellent

Iola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, the breakfast was delicious, the staff was very helpful. My only dislike was that I wish the bathroom had walls vs. glass.
Stayed 5 nights in Nov 2024