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Holiday Inn Express Auckland City Centre by IHG

4.0 star property

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Photo gallery for Holiday Inn Express Auckland City Centre by IHG

Breakfast, lunch, dinner served; Italian cuisine
Exterior
Exterior
Interior entrance
City view from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
$127
includes taxes & fees
Feb 8 - Feb 9

Explore the area

View in a map
Corner Wyndham & Albert Streets, Auckland
  • Place, Queen Street Shopping District
    ‪2 min walk‬
  • Place, Sky Tower
    ‪3 min walk‬
  • Place, SkyCity Casino
    ‪3 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed (with Free Breakfast)

9.2 out of 10
Wonderful
(40 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Harbor View (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Harbor View (with Free Breakfast)

8.8 out of 10
Excellent
(9 reviews)
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed (with Free Breakfast)

9.4 out of 10
Exceptional
(122 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Harbor View (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Harbor View (with Free Breakfast)

8.6 out of 10
Excellent
(19 reviews)
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, City View (Super King, with Free Breakfast)

Standard Room, 1 King Bed, City View (Super King, with Free Breakfast) | Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, City View (Super King, with Free Breakfast)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Harbor View (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Harbor View (with Free Breakfast)

8.8 out of 10
Excellent
(25 reviews)
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds (with Free Breakfast)

9.2 out of 10
Wonderful
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible (with Free Breakfast)

City view

Room, 1 Queen Bed, Accessible (with Free Breakfast)

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room (with Free Breakfast)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room (Upgraded with Free Breakfast)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room (Upgraded with Free Breakfast)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn Express Auckland City Centre by IHG

4-star hotel in Auckland Central Business District
Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a coffee shop/cafe, and laundry facilities are onsite.
Holiday Inn Express Auckland City Centre by IHG offers 294 accommodations with minibars and safes. Accommodations offer separate sitting areas. Microwaves and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

3 meeting rooms are available. This Auckland hotel also offers a fitness center, laundry facilities, and a front-desk safe.

Holiday Inn Express Auckland City Centre by IHG has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Mozzarella & Co. - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Bar Albert - This bar serves light fare only. Open select days.
The Great Room - This café serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 59 per night); discounts available

Food and drink

  • Free continental breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Albert
  • Mozzarella & Co.
  • The Great Room

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 19 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: NZD 59 per night (164 ft away)
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Express Auckland City By Ihg
Holiday Inn Express Auckland City Centre by IHG Hotel
Holiday Inn Express Auckland City Centre an IHG Hotel
Holiday Inn Express Auckland City Centre by IHG Auckland
Holiday Inn Express Auckland City Centre by IHG Hotel Auckland

Holiday Inn Express Auckland City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 667 out of 1033 reviews
Rating 8 - Good. 274 out of 1033 reviews
Rating 6 - Okay. 62 out of 1033 reviews
Rating 4 - Poor. 14 out of 1033 reviews
Rating 2 - Terrible. 16 out of 1033 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for 3 days. Staff extremely pleasant, nice and accommodating. Located within Auckland Central Business District. Easy walking to major attractions within downtown Auckland. Extra bonus and accolades to front reception desk staff. Our flight from Canada arrived at 05:15 Auckland time. Arrived to hotel thinking we would have to wait to check in around 15:00, staff worked their magic and found a room to check in immediately (hotel was fully booked) which was quiet, away from crowds, elevators. We were sleeping soundly and recovering from Jet Lag by 7:00. Thank you Holiday Day Inn.
Stayed 3 nights in Oct 2025

6/10 Okay

Mollie

Disliked: Amenities, property conditions & facilities
Staff were very lovely- supported our every need. However parking was very expensive and definitely not the cheapest rate nearby.
Stayed 3 nights in Oct 2025

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a comfortable room, facilities were good - especially self-service laundry. We weren’t expecting breakfast to be included, which was a bonus, but the availability of vegan options was very limited. Some items were labelled (eg bread) but there was no vegan spread. When we asked staff for more details, they didn’t know what was and what was not vegan - some items appeared to be suitable, but the staff didn’t seem to know or were unwilling to help.
Stayed 4 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
yes
Stayed 1 night in Oct 2025

10/10 Excellent

R

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, great service
Stayed 1 night in Oct 2025

8/10 Good

Sharon

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was convenient and had everything you need in a small space. Parking station next door over priced and very narrow to drive and reverse the car. There needed to be another entry to the car park other than the car entry. Finding the reception area on the 2nd floor was a bit odd and we struggled a bit with our luggage but overall it was a good clean and convenient place to stay overnight.
Stayed 1 night in Oct 2025

10/10 Excellent

paul, Elk Grove

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 3 nights in Oct 2025

8/10 Good

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 4 nights in Oct 2025

10/10 Excellent

Daniyal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable rooms.
Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel, Hayward

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no pool, no free parking, overall breakfast was a hit! loved the comfort while staying there.
Stayed 4 nights in Oct 2025

10/10 Excellent

Coral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good-sized room and bathroom, including seating, small table and large television. Free breakfast is included. The hotel is within a few minutes walking distance from Queen Street and the harbour. This is one of the most comfortable hotels I've stayed in.
Stayed 5 nights in Oct 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here. I was on a solo trip and wanted to budget certain portions so my hotel was part of it during my stay in Auckland. I felt safe, taken care of by staff, and breakfast was quite good! You are close to everything downtown and can walk as well which is also great for solo travel.
Stayed 4 nights in Jun 2025

2/10 Terrible

Sarah

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the accommodation but found the service when booking in was rude and abrupt, I did not feel welcomed. Basically everything was just too hard what how I felt when checking in. Information listed on the website about parking was incorrect and caused issues for journey as well as information about getting taxi at 4am etc again we were given incorrect information with not a lot of options at 4am in the morning to get to an international flight.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Ankit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant stay at this place. The breakfast has tons of options and not just your regular continental breakfast menu. The rooms were very clean and well kept.
Stayed 5 nights in Oct 2025

8/10 Good

Guransh

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Sadie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Mary Kate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Hotel located in convenient spot.
Stayed 2 nights in Oct 2025

8/10 Good

Donna

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Location walkable to everything in city. Safe . Quiet. Breakfast in price of room. Bacon barely cooked. But could ask for crispy bacon which came out cold. But overall would stay again. Helpful staff. Maintenance man very helpful when we couldn't open our luggage lock. Quick taxi service when departing. Bed comfy. AC working. Room compact but enough to sleep room for 2 to move around. Bathroom walls are glass so if u happy to be watched showering its the place to go.
Stayed 2 nights in Oct 2025

10/10 Excellent

MARVIN, CROWN POINT

Ease of a⁸P500⅘
Stayed 2 nights in May 2025