5-star hotel in Auckland Central Business District
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include valet parking, concierge services, and dry cleaning.
Horizon by SkyCity offers 303 air-conditioned accommodations with minibars and safes. 55-inch LCD televisions come with digital channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This luxury hotel also offers concierge services, dry cleaning/laundry services, and a front-desk safe. Onsite parking is available (surcharge).
Horizon by SkyCity is a smoke-free property.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
The Grill - Onsite restaurant.
Onyx - Onsite lobby lounge. Open daily.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Secured, covered valet parking on site (NZD 60 per night)
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 24 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
Onyx
The Grill
Family friendly
In-room crib
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child per adult, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately NZD 45 for adults and NZD 24 for children
Covered valet parking fee: NZD 60 per night
Credit card charges are subject to a surcharge of 1.8 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number 058-301-884
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Horizon by SkyCity Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We’ve stayed here multiple times, great part of the city, plenty around to see and do in a short walk, rooms are modern and beautiful, we drink at the bar, order room service, staff is top notch, nothing negative, you can use the pool and fitness area at sky city hotel next door and adjoins to the casino, can do early check in and late checkout, leave your baggage till your flight, so many good things I can say here
The newest hotel of the three in the chain at Sky City. Absolutely beautiful hotel. We saved the best for last. Accommodations were outstanding. Front desk stored on luggage on the last day b/c we had a late flight. Even offered us to use the workout facility to shower before we left for the airport-a first for me. The Grill Restaurant at the hotel food and service gets a 5 star rating. Ir is now my place to stay in Auckland.
Loved the state of the art aesthetic and color palette of the entire place. The staff were phenomenal and beyond accommodating. The food could have used some improvement; I ordered the steak and expected there to be mashed potato with it, at the price cited. Also, it would have been nice to see lamb featuring on the menu.
Excellent all round. Staff are amazing. They really made our experience so much more comfortable.
From Valet to Reception staff were warm welcoming and helpful.
Facilities were impeccable. We will be back
Amazing stay! Miguel at concierge desk helped me locate documents that were left at the airport earlier in the morning. He went over and above to help me. So grateful for his help. I highly recommend this hotel. In addition the rooms were very accommodating and easy check-in. I rarely leave reviews but this hotel was outstanding!
The Hotel was amazing every thing was perfect till we left and I realised when I got home I’d left three items of clothing hanging up in the room wardrobe .
When I called back was told only my husband jacket was there - my dress and jacket wasn’t there
And I certainly didn’t have it -I know I’d forgotten to take them out of the wardrobe when repacking our bag .
I’ve had the real run around trying to find the two items clearly they have house keeping issues!!! so a message to who ever is reading make sure you check you have everything before leaving any accomodation