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Horizon by SkyCity

5.0 star property

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Photo gallery for Horizon by SkyCity

Exterior
Lobby
Horizon Suite | Minibar, in-room safe, desk, laptop workspace
Shower, free toiletries, hair dryer, towels
Minibar, in-room safe, desk, laptop workspace

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
85-93 Hobson Street,, Auckland, Auckland, Auckland, 1010
  • Sky Tower
    ‪1 min walk‬
  • SkyCity Casino
    ‪1 min walk‬
  • Auckland Ferry Terminal
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪23 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible Superior King Room

Minibar, in-room safe, desk, laptop workspace

Accessible Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Elite Harbour View King Room

Room amenity

Elite Harbour View King Room

  • Harbor view
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Suite

Horizon Suite | Minibar, in-room safe, desk, laptop workspace

Horizon Suite

  • Harbor view
  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Minibar, in-room safe, desk, laptop workspace

Superior King Room

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Urban King Room

Minibar, in-room safe, desk, laptop workspace

Urban King Room

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Elite King Room

Elite King Room | Minibar, in-room safe, desk, laptop workspace

Elite King Room

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage King Room

Vantage King Room | Minibar, in-room safe, desk, laptop workspace

Vantage King Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Minibar, in-room safe, desk, laptop workspace

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Superior King Room

Minibar, in-room safe, desk, laptop workspace

Accessible Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Urban King Room

Minibar, in-room safe, desk, laptop workspace

Urban King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Elite King Room

Minibar, in-room safe, desk, laptop workspace

Elite King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Elite Harbour View King Room

Minibar, in-room safe, desk, laptop workspace

Elite Harbour View King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Suite

Minibar, in-room safe, desk, laptop workspace

Horizon Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Vantage King Room

Minibar, in-room safe, desk, laptop workspace

Vantage King Room

  • Sleeps 2
  • 1 King Bed

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About this property

Horizon by SkyCity

5-star hotel in Auckland Central Business District
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include valet parking, concierge services, and dry cleaning.
Horizon by SkyCity offers 303 air-conditioned accommodations with minibars and safes. 55-inch LCD televisions come with digital channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This luxury hotel also offers concierge services, dry cleaning/laundry services, and a front-desk safe. Onsite parking is available (surcharge).

Horizon by SkyCity is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
The Grill - Onsite restaurant.
Onyx - Onsite lobby lounge. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (NZD 60 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 24 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Onyx
  • The Grill

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • High-pile carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 45 for adults and NZD 24 for children
  • Covered valet parking fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number 058-301-884

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Horizon by SkyCity Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 342 out of 396 reviews
Rating 8 - Good. 43 out of 396 reviews
Rating 6 - Okay. 4 out of 396 reviews
Rating 4 - Poor. 2 out of 396 reviews
Rating 2 - Terrible. 5 out of 396 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy, Lewisville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and sizable rooms
Stayed 3 nights in Feb 2025

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in a while
Stayed 2 nights in Feb 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Always a nice place to stay
Stayed 3 nights in Feb 2025

8/10 Good

Shirin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast restaurant management was very poor over easy egg for 3 days was hard and burned take long to service poor service And cleaning room service wasn’t good
Stayed 4 nights in Feb 2025

8/10 Good

Lenka, Summerside

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit of mixed bag. Breakfast was very good. Parking is awful. Beautiful new rooms but daily bathroom cleaning was subpar.
Stayed 3 nights in Feb 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, headache reservations

I had a big issue sorting out my reservation with the hotel. After numerous messages emails and calls they finally figured out that the portal wasn’t syncing with the system and finally found my reservation.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kulbinder

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and the staff were amazing
Stayed 2 nights in Feb 2025

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderfull hotel in Auckland

Beautifull hotel amazing room and bathroom. Very good breakfast thanks to Vvindu such a nice employe always smilling. Special thanks to Mr. Kent the Senior Concierge very helpfull and Miss Anh or Han at the reception very professionnel and very nice. We highly recommanded this hôtel
Stayed 3 nights in Feb 2025

4/10 Poor

Alejandra

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This is at best a 3 star hotel. We received really poor service. The room was cleaned at 4.30pm everyday, requested it being cleaned earlier and the front desk staff said they would do their best with a really impolite and passive aggressive attitude. On the third day, they clearly rushed the cleaning. No vacuuming, bathroom was dirty, table wasn’t cleaned. I called to complain and was told they’d put be through to housekeeping to request another cleaning later that day (we had waited already until 4pm!). I requested to speak to the manager on site to which I was told there was no manager on site. The front desk staff couldn’t understand why this was an issue. I requested a call back from the manager. No one ever called. No one really cared. I went downstairs that night to follow up. There was not even a note on the record about it. The service and the hotel is at its best a Holiday In. Category. I wouldn’t go back.
Stayed 5 nights in Feb 2025

10/10 Excellent

Didi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Super clean rooms and very comfortable beds. Loved the coffee and tea selections and room service dining was really tasty and great service. Thank you for a wonderful stay!
Stayed 3 nights in Feb 2025

2/10 Terrible

Michael

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay very clean and tidy would stay again no problems
Stayed 1 night in Feb 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel - lovely big big and the room was quite spacious - no view but we were out must of the time…….
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay!

Amazing stay from the hotel to the location. Fantastic customer service! Beautiful and clean property.
Stayed 6 nights in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star hotel

This fabulous hotel is across the road from the Airport SkyDrive shuttle service, which makes it perfect for travellers. As it’s a fairly new hotel, the rooms are stylish and very well appointed.
Stayed 2 nights in Feb 2025

10/10 Excellent

Donna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely design, quiet, good lighting options. Convenient location. Wish i was able to stay longer. Highly recommend
Stayed 1 night in Feb 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous suite. Bad pillows

My room was fabulous, but the pillows were terrible. They were all identical and way too firm.
Stayed 1 night in Feb 2025

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i would certainly recommend staying staff were very helful location was great rooms were excellant
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel in every respect. Just a bit surprised there is no body lotion in the bathroom amenities, for a 5 star hotel. Would have considered that to be standard and I had relied on it being there, so didn’t bring my own.
Stayed 2 nights in Feb 2025

10/10 Excellent

William, Sammamish

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfortable and bathroom was nice and clean! Would stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful room in AKL

Gorgeous room! Really state of the art technology for the lights, do not disturb, and requesting turn down service. Really love the chromecast feature for the tv and the bed feels like you’re sleeping on a cloud. Absolutely enjoyed our stay there.
Stayed 3 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful new rooms Nice view Convenient to the ferry terminal and cafes
Stayed 2 nights in Feb 2025