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Hotel Grand Chancellor Auckland

3.0 star property

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Photo gallery for Hotel Grand Chancellor Auckland

Terrace/patio
Exterior
Exterior
Deluxe Twin Harbour View Room | In-room safe, iron/ironing board, free WiFi
In-room safe, iron/ironing board, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
80 Wellesley Street West, Auckland, Auckland, 1010
  • SkyCity Casino
    ‪3 min walk‬
  • Sky Tower
    ‪4 min walk‬
  • University of Auckland
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe King Harbour View Room

In-room safe, iron/ironing board, free WiFi

Deluxe King Harbour View Room

  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Harbour View Room

Deluxe Twin Harbour View Room | In-room safe, iron/ironing board, free WiFi

Deluxe Twin Harbour View Room

  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King room

In-room safe, iron/ironing board, free WiFi

Superior King room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, iron/ironing board, free WiFi

Superior Twin Room

  • City view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Grand Chancellor Auckland

3-star hotel in Auckland Central Business District
A restaurant, a fitness center, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and a garden. Change of towels is available on request.
Hotel Grand Chancellor Auckland offers 191 air-conditioned accommodations with safes and irons/ironing boards. Cable television is provided. This Auckland hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This Auckland hotel also offers a fitness center, a garden, and dry cleaning/laundry services.

Hotel Grand Chancellor Auckland is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Hotel Grand Chancellor Auckland has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 39 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: NZD 39.50 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 39.50 per person
  • Nearby parking fee: NZD 39 per night (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chancellor Auckland Auckland
Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor Auckland Hotel
Hotel Grand Chancellor Auckland Auckland
Hotel Grand Chancellor Auckland Hotel Auckland

Hotel Grand Chancellor Auckland Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 248 out of 322 reviews
Rating 8 - Good. 56 out of 322 reviews
Rating 6 - Okay. 9 out of 322 reviews
Rating 4 - Poor. 4 out of 322 reviews
Rating 2 - Terrible. 5 out of 322 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Jenine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and quiet. Staff helpful and friendly.
Stayed 3 nights in Dec 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean, staff were very helpful. Would stay again :)
Stayed 1 night in Dec 2024

10/10 Excellent

Pat

Everything was great, thank you
Stayed 1 night in Dec 2024

8/10 Good

Brian

Liked: Cleanliness, room comfort
The building and our room were very good. The service not so good. The check out was very slow and had an error. Received a phone call in the morning to confirm dinner details from night before. Restricted beer available. My choice was warm. All staff tried to please but appeared uncertain. I do not like to be required off site.
Stayed 1 night in Dec 2024

6/10 Okay

Grace

Stayed 2 nights in Nov 2024

2/10 Terrible

Nilushie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pros: New property, great staff and service. Great location. Cons:Terrible stay because we had lights in our room hallway area turn on in the middle of the night. First night we were super jetlagged after w day of flying and tired to call. Second night we called front deck at 3am and someone came and replaced the strobe light. Third night the other hallway light turned on we didn't bother to call again. There's something seriously wrong with their system. We were so tired after saying here due to the lack of sleep. Manager was very nice and apologetic but said there was nothing he can do since this was paid through expedia. we had multiple hotel meals but he said since they were already processed nothing much he can do. So really it's more like a save face act. Hotel restaurant food is good but the the hotel has a credit card surcharge. I would not recommend anyone staying here if you want to sleep.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Very clean. Friendly staff
Stayed 3 nights in Dec 2024

6/10 Okay

Peniamina

Traveled with partner
Disliked: Amenities
No on site car park. Facilities were nice and clean. Toilet paper was very rough! 😂 lol because little things like that matter. Wouldve like heat pump in the room.
Stayed 1 night in Dec 2024

10/10 Excellent

Rachael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accidentally booked here as i thkight i was booking the one closer to viaduct. But this one is way nicer! Clean, quiet room, comfy bed and decent shower. The only thing is I thought they had parking but they don't. They'll tell you to park at Wilsons on Hobson st, but as I was only staying one night I went for Nelson St, $10 overnight. Will likely stay here again.
Stayed 1 night in Dec 2024

8/10 Good

Allan

Liked: Cleanliness
Stayed 2 nights in Dec 2024

2/10 Terrible

Elaine

Stayed 1 night in Nov 2024

10/10 Excellent

Regine

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, new and modern, good location.
Stayed 1 night in Dec 2024

10/10 Excellent

Erin

Stayed 2 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Price
Stayed 1 night in Nov 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Clean and quiet room.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for CBD
Stayed 2 nights in Nov 2024

10/10 Excellent

Lea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, so new and everything is just perfect :)
Stayed 3 nights in Nov 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was only opened 3 months ago, good price and excellent staff
Stayed 6 nights in Nov 2024

10/10 Excellent

peter

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely new hotel, only down side is that it has no onsite car parking and is a little hard to find
Stayed 1 night in Nov 2024

10/10 Excellent

Steff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant, clean and great staff
Stayed 1 night in Nov 2024