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The Chancellor on Hobson

3.5 star property

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Photo gallery for The Chancellor on Hobson

Standard Studio Suite, 1 Queen Bed, City View | Balcony
Lobby
View from property
Standard Apartment, 1 Bedroom, Harbor View | Living area | 43-inch flat-screen TV with cable channels, TV
Standard Apartment, 2 Bedrooms | Balcony

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Hot Tub
  • Pool

Explore the area

Map
1 Hobson Street, Auckland, 1010
  • New Zealand Maritime Museum
    ‪5 min walk‬
  • Queen Street Shopping District
    ‪5 min walk‬
  • Princes Wharf
    ‪5 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom, Harbor View

Standard Apartment, 1 Bedroom, Harbor View | Living area | 43-inch flat-screen TV with cable channels, TV

Standard Apartment, 1 Bedroom, Harbor View

  • 592 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Minibar, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Studio Suite, 1 Queen Bed, City View

Standard Studio Suite, 1 Queen Bed, City View | Minibar, desk, laptop workspace, iron/ironing board

Standard Studio Suite, 1 Queen Bed, City View

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

City Studio, 1 Queen Bed, City View

  • 592 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

Studio | Minibar, desk, laptop workspace, iron/ironing board

Studio

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hotel Grand Chancellor Auckland

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, (245)
The price is $123
per night
$141 total
includes taxes & fees
Mar 4 - Mar 5
Hotel Grand Chancellor Auckland

About this property

The Chancellor on Hobson

3.5-star hotel in Auckland Central Business District
An indoor pool, a fitness center, and a sauna are available at this hotel. WiFi in public areas is free. Other amenities include a hot tub, self parking, and concierge services.
The Chancellor on Hobson offers 65 accommodations with minibars and coffee/tea makers. Rooms open to balconies. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, and microwaves.

This Auckland hotel provides complimentary wireless Internet access. 43-inch flat-screen televisions come with cable channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

In addition to an indoor pool, The Chancellor on Hobson provides a hot tub, a sauna, and a fitness center. Public areas are equipped with complimentary wireless Internet access. This Auckland hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Chancellor on Hobson has designated areas for smoking.

No 1 Hobson Lounge - This café specializes in local cuisine and serves breakfast only.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (NZD 40 per night; includes in/out privileges)
  • Limited onsite parking

Restaurants on site

  • No 1 Hobson Lounge

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Spa tub

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 13 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Room service
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.35 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: NZD 40.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 30.0 per night
  • Credit card charges are subject to a surcharge of 3.35 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 10 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Chancellor Auckland City
Grand Chancellor City
Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor City
Grand Chancellor Auckland Hotel New Zealand
Grand Chancellor Hotel Auckland
Hotel Grand Chancellor Auckland City Apartment
Hotel Grand Chancellor
Grand Chancellor Auckland City
Hotel Hotel Grand Chancellor Auckland City Auckland
Auckland Hotel Grand Chancellor Auckland City Hotel
Hotel Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor Auckland City Auckland
Grand Chancellor
The Chancellor on Hobson Hotel
The Chancellor on Hobson Auckland
Hotel Grand Chancellor Auckland City
The Chancellor on Hobson Hotel Auckland

The Chancellor on Hobson Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 221 out of 998 reviews
Rating 8 - Good. 385 out of 998 reviews
Rating 6 - Okay. 238 out of 998 reviews
Rating 4 - Poor. 101 out of 998 reviews
Rating 2 - Terrible. 53 out of 998 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Nathan

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Rooms are old and tired, mouldy curtain, broken and mouldy tiles in bathroom, shower tap plate coming off wall - this is NOT 4-star. AND BEWARE as they sting you for the full amount at check-in ($400 for a studio), $40 for a carpark a $250 bond - I've only ever handed over my credit card for a hotel to take an imprint, so I was annoyed about this. No signage in lobby to suggest it is the Chancellor. Location is good, proximity to the city is good, but this is not an intl standard 4-star - more like 3 star at most.
Stayed 1 night in Nov 2024

4/10 Poor

chad

Stayed 1 night in Nov 2024

8/10 Good

Shane

Liked: Staff & service
Fine
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view, well equipped apartments, great location. Breakfast buffet is being discontinued. Helpful staff.
Stayed 2 nights in Nov 2024

6/10 Okay

Judy

Liked: Cleanliness
The best thing about the hotel is the location. The room was clean but tatty (scuff marks on walls, crack down front of dishwasher, full ashtray out on balcony table). To get into the gym or parking you have to go to reception and ask someone to let you through, I recommend not doing this near check in/ check out time as with one staff member and a long queue you will wait a while.
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Mark, Kelowna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price. With great CBD location helpful staff and gym hard to
Stayed 1 night in Nov 2024

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service
greta location - easy to drive to and get out from. Wifi very weak.
Stayed 1 night in Nov 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old school showerhead over a skinny bathtub type room, everything else ok; renovations planned 2025?
Stayed 2 nights in Oct 2024

8/10 Good

Jamie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a 1 bed apartment which was nice and roomy. Well presented. Amenities were good with the sauna etc.
Stayed 1 night in Nov 2024

6/10 Okay

Jamie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Stanislav

Traveled with family
Liked: Staff & service, amenities
Outdated hotel, but convenient location in the city centre. Friendly staff. Continental breakfast
Stayed 2 nights in Nov 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Margarita

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are as always brilliant to deal with, we are regulars you see so already know them by name too. The room we stayed in 205 is in need of refurbishing. The walls are getting grubby, the carpet is very frayed at the edges especially by the kitchen. The touch lamp on the rhs of the bed does not work properly. I like that there are handrails by the bath. Also, the pool,spa and sauna is always a big plus for us. Cheers Marge and Sid
Stayed 1 night in Nov 2024

6/10 Okay

J

Disliked: Cleanliness, staff & service, property conditions & facilities
Would stay again if price right
Good location and well priced. Bed was comfortable. But service and cleaning could do with some help!
Stayed 1 night in Nov 2024

8/10 Good

Mark, Queanbeyan

Liked: Cleanliness, staff & service, amenities
Good budget hotel in convenient part of Auckland for the harbour area.
Stayed 3 nights in Oct 2024

8/10 Good

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Was really handy for downtown. Beds were comfy but pillows not great. Pool area looked good. Make sure that you confirm a carpark space (if required). Clean. Bathrooms need upgrading.
Stayed 1 night in Oct 2024

6/10 Okay

Hermanus

Stayed 1 night in Sep 2024

10/10 Excellent

Dan

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Sally, Lower Hutt

Business traveler
Liked: Cleanliness, staff & service, amenities
The hotel was in easy walking distance to the Viaduct and the Britomart area, so handy to shops and the business district. The room was of a good size, the bed was comfortable and the shower had excellent pressure. Room rate was competitive. Would stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Was all good.
Stayed 3 nights in Sep 2024

8/10 Good

karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Fridge wasn't turned on and took a while to chill. Bathroom door handle was loose. Hotel was convenient to downtown and walking distance so no need to use car once it was parked.
Stayed 1 night in Sep 2024

8/10 Good

DAVID

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Everything was good except the bathroom was not a good standard. On checkout I advised the receptionist that that bath had several chips in the bottom and also outside the bath the skirting board looked mouldy. Also the floor looked like it had water damage. The receptionist noted my concern so I hope the necessary action to tidy it up has been taken/
Stayed 1 night in Sep 2024

10/10 Excellent

Cherilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff
Staff were really helpful, the heating stopped working in my room and I had 2 people come to look at it and eventually got it fixed, they also brought me a portable heater! the tv remote wasn’t working great after they gave me new batteries which didn’t make a difference so they gave me a new remote! House keeping were great asked me everyday if I needed my room making up or if I needed anything topped up, fresh towels daily, more than accommodating! Highly recommend amazing location and great price!
Stayed 6 nights in Sep 2024

8/10 Good

Linzi

Liked: Cleanliness, staff & service
Loved the swimming/spa pool.
Stayed 1 night in Sep 2024