InterContinental Auckland by IHG

5.0 star property

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Photo gallery for InterContinental Auckland by IHG

Club Suite, 1 Bedroom, Harbor View | View from room
Club Suite, 1 Bedroom, Harbor View | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Exterior
Exterior
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Room service

Explore the area

Map
1 Queen Street, Auckland, 1010
  • Commercial Bay
    ‪1 min walk‬
  • Auckland Ferry Terminal
    ‪1 min walk‬
  • Queens Wharf
    ‪1 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪30 min drive‬

Room options

Club Suite, 1 Bedroom, City View

  • 807 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Queen Beds, Harbor View

  • 398 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Harbor View

  • 366 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, City View

  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Harbor View

  • 366 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Harbor View

  • 581 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Queen Beds

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 2 Queen Beds, Harbor View

  • 398 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

  • 506 sq ft
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 Bedroom, Club Lounge Access

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Harbor view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom, Harbor View

  • 807 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Classic Room

  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

InterContinental Auckland by IHG

5-star Auckland hotel, connected to a shopping center in Auckland Central Business District
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, spa services, and concierge services are onsite. Change of towels is available on request.
InterContinental Auckland by IHG offers 139 air-conditioned accommodations with minibars and espresso makers. These individually furnished accommodations have separate sitting areas and include dining tables. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Auckland hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This luxury hotel also offers a fitness center, spa services, and tour/ticket assistance. Parking is available onsite for a surcharge.

InterContinental Auckland by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
InterContinental Auckland by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Hindi, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (NZD 70 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: NZD 49 for adults and NZD 24.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Designer stores
  • Gym
  • Shopping mall

Family friendly

  • Dining table
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Grab bar in shower (35 inches high)
  • Grab bar near toilet (35 inches high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2024
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 3.0 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 80.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 49 for adults and NZD 24.5 for children
  • Covered valet parking fee: NZD 70 per night (in/out privileges)
  • Rollaway bed fee: NZD 80.0 per night
  • Credit card charges are subject to a surcharge of 3.0 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

InterContinental Auckland by IHG Hotel
Intercontinental Auckland an IHG Hotel
InterContinental Auckland by IHG Auckland
InterContinental Auckland by IHG Hotel Auckland

InterContinental Auckland by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 109 out of 123 reviews
Rating 8 - Good. 10 out of 123 reviews
Rating 6 - Okay. 0 out of 123 reviews
Rating 4 - Poor. 1 out of 123 reviews
Rating 2 - Terrible. 3 out of 123 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mhay Ann Carriza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place!
Stayed 1 night in Nov 2024

10/10 Excellent

Yew Seong

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Intercontinental is located at the centre of all the exciting activities in Auckland and right in front of the Harbour. Everywhere is walkable and abundance of dining options. The only thing is the one-lane traffic in front of the hotel can be bad esp in the late afternoon and evening.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jessica

Stayed 3 nights in Nov 2024

10/10 Excellent

DAVID WHITING

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty harbour views, comfortable rooms, fantastic, friendly staff. Definitely our first choice for our next trip to Auckland.
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always a the stay at the Intercontinental was amazing. Comfortable clean and centrally located.
Stayed 5 nights in Nov 2024

10/10 Excellent

Lisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great peaceful hotel in a great central location. Comfy beds and blockout blinds make for a very restful stay.
Stayed 7 nights in Nov 2024

10/10 Excellent

Renee

Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were exceptional. Great suggestions on things to do and choices of restaurants.
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Highly-rated and recommend 👌 we are already planning our next stay, amazing/ stunning Harbour view. Loved it. Rich and Nat's
Stayed 1 night in Oct 2024

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and nothing was too much. Would stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Bradley

Stayed 8 nights in Oct 2024

10/10 Excellent

Dani

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Memorable Stay at the InterContinental Auckland My stay at the InterContinental Hotel in Auckland was nothing short of exceptional. From the moment I stepped into the stunning lobby, I was enveloped in an atmosphere of elegance and sophistication. The warm welcome from the staff set the tone for what became an unforgettable experience. The rooms are impeccably designed, offering a perfect blend of modern luxury and comfort. The floor-to-ceiling windows provided breathtaking views of Auckland’s harbor and skyline, creating a serene retreat in the heart of the city. Every detail, from the plush bedding to the high-end amenities, was thoughtfully curated to enhance the guest experience. One of the highlights of my stay was dining at the hotel’s restaurant. The cuisine was exquisite, showcasing local ingredients with a creative twist. Breakfast was a daily delight, offering an array of gourmet options to start the day. The service throughout my stay was attentive, yet unobtrusive, ensuring that every need was met with grace and professionalism. The location is ideal—within walking distance of Auckland’s waterfront and major attractions, making it convenient to explore the vibrant city. After a day of sightseeing, the hotel’s wellness facilities, including the spa and fitness center, provided the perfect space to unwind.
Stayed 3 nights in Oct 2024

10/10 Excellent

Brig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Amani, Auckland

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel in downtown Auckland.
Stayed 1 night in Oct 2024

10/10 Excellent

G M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location and Rooms
Fantastic location and well priced. I understand rates are lower right now with opening specials. It would be great if the gym had a spin bike and rowing machine which were in photos when I booked. I understand that they were using Les Mills passes for the first few months and the photos depicted that. When we arrived the gym was very different to the pics from when we booked. The breakfast was amazing. Overall a great stay.
Stayed 7 nights in Sep 2024

10/10 Excellent

Christabel

Traveled with family
Liked: Property conditions & facilities
Beautiful rooms and comfortable beds- would definitely stay again
Stayed 1 night in Sep 2024

8/10 Good

Antoni

Stayed 1 night in Aug 2024

10/10 Excellent

LEE, Auckland

Business traveler, Traveled with partner
Fantastic hotel, rooms well appointed, great location. Only downside is the lack of short term parking when you arrive , just a small loading bay on Quay street big enough for 2 cars, if a car is the bay you have to drive around the block, which In Auckland traffic can take sometime
Stayed 1 night in Sep 2024

10/10 Excellent

Alyssa

Stayed 2 nights in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Fresh Produce Group

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay in central Auckland
Fantastic location and quality of the rooms were excellent . will definitely stay here again .
Stayed 1 night in Sep 2024

10/10 Excellent

TONI

Traveled with family and small children
Liked: Amenities, property conditions & facilities
The staff were very friendly and accommodating and just made the whole experience pleasant.
Stayed 1 night in Sep 2024

8/10 Good

Shirley

Traveled with family
Liked: Amenities
Staff very hospitable and.personable Parking adjacent to and access to the property is terrible.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024