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InterContinental Auckland by IHG

Property class: 5 and above

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Photo gallery for InterContinental Auckland by IHG

A modern hotel room with a large window offering a view of a cruise ship and a cityscape.
Property video
A Rolls-Royce parked in front of the Intercontinental Hotel, with a modern glass facade and a sign above the entrance.
A modern lobby with a glass entrance, potted plants, and an escalator.
A modern living room with a sofa, coffee table, and dining area. A large window offers a view of the city and water.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
$253
includes taxes & fees
Nov 29 - Nov 30

Explore the area

View in a map
1 Queen Street, Auckland, 1010
  • Place, Queens Wharf
    ‪1 min walk‬
  • Place, Princes Wharf
    ‪2 min walk‬
  • Place, Queen Street Shopping District
    ‪2 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

Room options

View all photos for Classic Room

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a bedside table with a lamp, and a decorative vase with flowers.

Classic Room

8.8 out of 10
Excellent
(11 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access, City View

A hotel room with a large bed, a flat-screen TV mounted on the wall, a view of a cityscape through a large window, and a decorative wall piece.

Suite, 1 Bedroom, Club Lounge Access, City View

  • City view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Harbor View

A modern hotel room with a large bed, a TV, a desk, and a view of the sea.

Classic Room, 1 King Bed, Harbor View

9.4 out of 10
Exceptional
(13 reviews)
  • Harbor view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

A modern hotel room with a large bed, a TV, a seating area, and a view of the city.

Classic Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club Lounge Access, Harbor View

A modern hotel room with a large window offering a view of a cruise ship and a cityscape.

Junior Suite, 1 King Bed, Club Lounge Access, Harbor View

10.0 out of 10
Exceptional
(3 reviews)
  • Harbor view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access

A hotel room with a large bed, a dining table with two chairs, a small table with a vase, and a large window with a view of a cruise ship and port.

Suite, 1 Bedroom, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a bed, a sofa, a nightstand, and a lamp.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

A modern hotel room with a large bed, a TV, a seating area with a view of the city, and a balcony with a view of the harbor.

Classic Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access, Harbor View

A modern living room with a large TV, a dining table with chairs, a sofa, and a view of a cruise ship.

Suite, 1 Bedroom, Club Lounge Access, Harbor View

  • Harbor view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a bedside table with a lamp, and a decorative vase with flowers.

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(11 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

A modern hotel room with two beds, a large mirror, a wall-mounted TV, and a small table with a lamp and a plant.

Classic Room, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible

A modern hotel room with a large flat-screen TV mounted on the wall, a bed with white linens, and a bedside table with a lamp.

Premium Room, 2 Queen Beds, Accessible

  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Harbor View

A modern hotel room with two beds, a TV, and a view of the sea.

Classic Room, 2 Queen Beds, Harbor View

10.0 out of 10
Exceptional
(3 reviews)
  • Harbor view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

A modern living room with a sofa, coffee table, and dining area. A large window offers a view of the city and water.

Presidential Suite

  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Club Lounge Access, Harbor View

A modern hotel room with a large bed, a TV, a desk, and a view of the sea.

Classic Room, 1 King Bed, Club Lounge Access, Harbor View

9.0 out of 10
Wonderful
(4 reviews)
  • Harbor view
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Club Lounge Access, Harbor View

A modern hotel room with two beds, a TV, and a view of the sea.

Classic Room, 2 Queen Beds, Club Lounge Access, Harbor View

8.0 out of 10
Very good
(1 review)
  • Harbor view
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

InterContinental Auckland by IHG

5-star Auckland hotel, connected to a shopping center in Auckland Central Business District
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, spa services, and concierge services are onsite. Change of towels is available on request.
InterContinental Auckland by IHG offers 139 air-conditioned accommodations with minibars and espresso makers. These individually furnished accommodations have separate sitting areas and include dining tables. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Auckland hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This luxury hotel also offers a fitness center, spa services, and tour/ticket assistance. Parking is available onsite for a surcharge.

InterContinental Auckland by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
InterContinental Auckland by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered, secured valet parking on site (NZD 70 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: NZD 49 for adults and NZD 24.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Designer stores
  • Gym
  • Shopping mall

Family friendly

  • Dining table
  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Grab bar in shower (35 inches high)
  • Grab bar near toilet (35 inches high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Built in 2024
  • Double-glazed windows
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite premium channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individually furnished
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 80.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 49 for adults and NZD 24.5 for children
  • Covered valet parking fee: NZD 70 per night (in/out privileges)
  • Rollaway bed fee: NZD 80.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

InterContinental Auckland by IHG Hotel
Intercontinental Auckland an IHG Hotel
InterContinental Auckland by IHG Auckland
InterContinental Auckland by IHG Hotel Auckland

InterContinental Auckland by IHG Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 306 out of 349 reviews
Rating 8 - Good. 30 out of 349 reviews
Rating 6 - Okay. 6 out of 349 reviews
Rating 4 - Poor. 2 out of 349 reviews
Rating 2 - Terrible. 5 out of 349 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room with great views of the harbor. Excellent location in the heart of the city district within waking distance to restaurants, stores and the ferry. Friendly, accommodating staff.
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our new favourite luxury hotel in Auckland! The best location and stunning views
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and rooms were excellent. Easy access to ferries and places to eat.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and recommend the club lounge.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will come again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous room
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Wonderful stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy excellent breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Intercontinental Hotel Auckland is great. It is clean, well-maintained, with friendly helpful staff, and many amenities. I’ve stayed here in the past and most recently with my two sons. Dining onsite options are excellent, as well as offering countless local dining options within walking distance as it’s located in downtown Auckland at the harbor. I definitely recommend.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and well appointed. Our room was small but was very comfortable and had a great shower.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modern tidy hotel which is in down-town Auckland City. The club experience is expensive but is of a very high standard. The furniture and food in the club are of restaurant standard.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and cleanliness
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly the best hotel in Auckland. Astehtically pleaseing in every aspect, classy rooms that feel homely, amazing views, great food and even better service. A true 5 star hotel in every aspect. For the absolute best stay book a harbour view with club lounge access and you will feel truly feel special as the club lounge is right up there with the best anywhere in the world!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best breakfast I have ever had in a hotel.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful stay in Auckland! We had the best time on our trip and the hotel staff was just lovely and so accommodating. Hotel is in a perfect location and very central to great restaurants and shopping. We enjoyed the happy hour at the hotel restaurant and the view of the harbor from our room was fantastic. Rooms are gorgeous. We also did the Hobbiton tour and were picked up right in front of the hotel. Super convenient. Highly recommend a stay in beautiful New Zealand and this hotel.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Beautiful room, friendly staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel centrally located. The location is wonderful, the building new and clean and the staff amazing! I arrived here from the Intercontinental in Brisbane, which was dirty, stinking and rundown. I was so disappointed with the Intercontinental in Brisbane, I almost cancelled my reservation. This hotel is so different it must be run by a different division or company.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
great location mostly, but the overall service, food were also excellent, i would recommend for sure-
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service great location great staff and the most comfortable rooms
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Location perfect.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Apr 2026