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M Social Auckland

4.5 star property

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Photo gallery for M Social Auckland

Terrace/patio
View from property
Exterior
Daily cooked-to-order breakfast for a fee
Lobby lounge

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
$198
includes taxes & fees
Feb 1 - Feb 2

Explore the area

View in a map
196-200 Quay Street, Auckland, 1010
  • Place, Princes Wharf
    ‪1 min walk‬
  • Place, Auckland Ferry Terminal
    ‪3 min walk‬
  • Place, Queen Street Shopping District
    ‪3 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite (Harbour View Inclusions Galore)

Suite (Harbour View Inclusions Galore) | In-room safe, desk, laptop workspace, blackout drapes

Suite (Harbour View Inclusions Galore)

10.0 out of 10
Exceptional
(1 review)
  • Harbor view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social 2 Singles)

In-room safe, desk, laptop workspace, blackout drapes

Room (Social 2 Singles)

9.8 out of 10
Exceptional
(25 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Social 1 King)

Room (Social 1 King) | View from room

Room (Social 1 King)

9.6 out of 10
Exceptional
(71 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social View 1 King)

View from room

Room (Social View 1 King)

9.6 out of 10
Exceptional
(67 reviews)
  • Harbor view
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social View 2 Singles)

In-room safe, desk, laptop workspace, blackout drapes

Room (Social View 2 Singles)

8.6 out of 10
Excellent
(9 reviews)
  • Harbor view
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Social King View Inclusions Galore)

View from room

Room (Social King View Inclusions Galore)

10.0 out of 10
Exceptional
(24 reviews)
  • Harbor view
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social Twin View Inclusions Galore)

View from room

Room (Social Twin View Inclusions Galore)

10.0 out of 10
Exceptional
(2 reviews)
  • Harbor view
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Social 2 Doubles)

Room amenity

Room (Social 2 Doubles)

10.0 out of 10
Exceptional
(12 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room (Social View 2 Doubles)

View from room

Room (Social View 2 Doubles)

9.8 out of 10
Exceptional
(11 reviews)
  • Harbor view
  • 280 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Social Accessible 1 Queen

Social Accessible 1 Queen | City view

Social Accessible 1 Queen

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Hotel Indigo Auckland by IHG
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.9 out of 5, Exceptional, 117 reviews
Hotel Indigo Auckland by IHG

About this property

M Social Auckland

Hotel in Auckland Central Business District
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and a business center are onsite. Housekeeping is available on request.
M Social Auckland offers 190 accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. 49-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 1130 square feet (105 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, tour/ticket assistance, and a garden. Onsite parking is available (surcharge), along with a car charging station.

M Social Auckland is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
Beast & Butterflies - This restaurant specializes in local cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (NZD 55 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; NZD 45 to 45 for adults and NZD 22.50 to 22.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Beast & Butterflies

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,130 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 12 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 45 to 45 for adults, and NZD 22.50 to 22.50 for children
  • Covered valet parking fee: NZD 55 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

M Social Auckland Hotel
M Social Auckland Hotel
M Social Auckland Auckland
M Social Auckland Hotel Auckland

M Social Auckland Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1077 out of 1236 reviews
Rating 8 - Good. 129 out of 1236 reviews
Rating 6 - Okay. 19 out of 1236 reviews
Rating 4 - Poor. 9 out of 1236 reviews
Rating 2 - Terrible. 2 out of 1236 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, friendly and conscientious staff, and the room was both spotless and comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew

C friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Sandy

Traveled with group
Liked: Cleanliness, staff & service, amenities
Absolutely everything- we stay here when in Auckland and are never disappointed. Staff, room and service outstanding
Stayed 1 night in Oct 2025

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, amenities
I arrived early after a long flight, and since the room I booked wasn’t ready was offered another room so I could rest. They were so accommodating, and the room is great. It’s spotlessly clean, has a great view of the harbor, and is well laid out.
Stayed 1 night in Oct 2025

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and located in a great area
Stayed 1 night in Oct 2025

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the harbor and viaduct area. Great area to walk and fine eateries. The room was modern and comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Ethan Jack

Stayed 2 nights in Oct 2025

8/10 Good

Rainier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in such a great location. It’s close to restaurants (harbour eats, viaduct harbour, Starbucks, McDonald’s, short walk to ferries and shopping (queen street). The bed and pillows are very comfortable. The downside is you only have a small drawer for your clothes. The other small drawer contains the safe. There is a closet that contains the iron and ironing board. I’d rather have shelves in that closet and just request the iron if needed. The water temperature in the shower can change abruptly (it could be other rooms using the water or the washing machines on the 4th floor, where my room was) especially when someone uses the sink in the bathroom. There was a small carton of milk in our fridge for 2 days — but you can request from the front desk. I had the breakfast ($35 without the hot food, $45 with the hot food) and I loved the fruit selections — orange, mandarin, green apple, red apple, kiwi, watermelon, cantaloupe, pineapple. You can share the big classic breakfast ($35) which I think is good for 2 people. I highly recommend this hotel. Again I love the location. The service is excellent.
Stayed 4 nights in Oct 2025

8/10 Good

Parvinder

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Bronwyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Auckland
Stayed 3 nights in Oct 2025

10/10 Excellent

Christina

Stayed 2 nights in Oct 2025

10/10 Excellent

YH

Stayed 2 nights in Oct 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Nice laundry room. Staff was helpful and friendly. A great stay. Could us more light breakfast options—small yoghurt, Muskie, fruit, rather than a yoghurt dish so large.
Stayed 2 nights in Oct 2025

10/10 Excellent

Peggy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at M Social regularly: as aways we enjoyed the excellent and friendly services. We highly recommend the hotel restaurant, our guests and us had a great evening with the food and services.
Stayed 1 night in Oct 2025

10/10 Excellent

Lance

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, very clean and tidy
Stayed 3 nights in Oct 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

8/10 Good

P

Traveled with family
Liked: Amenities
Nice hotel in a great location. The breakfast room/restaurant is pricey.Better signage on the cost of the breakfast buffet is needed as it is extremely overpriced
Stayed 3 nights in Sep 2025

10/10 Excellent

Damian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Oct 2025

10/10 Excellent

Alejandra

Stayed 4 nights in Sep 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpfull and happy. Presentation of building was excellent
Stayed 3 nights in Oct 2025

10/10 Excellent

Stephenie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
M Social is a true hidden gem located in an ideal position: across the street from the ferry terminal, next to Viaduct Harbour district which has no shortage of amazing restaurants and only a few meters from the heart of the CBD. The hotel itself is nothing short of perfect! Even at five star hotels it’s hard to have it all but at M Social, you can indeed have it all: luxury, amazing rooms, comfortable beds, EXCEPTIONAL staff, central location, amazing views and generous benefits! Many hotels talk a good game but when it comes down to it, often fail. This is not the case with M Social. I cannot remember a single time a staff member didn’t greet me when I came in from a long day or simply was passing by to go to breakfast! I am unsure friendly is even the word for the staff, it goes deeper than friendly. It was as if I was an old friend, a family member, etc. If you requested anything no matter how small or big, they would nearly trip over themselves trying to help. Everything was exceptional at M Social! I think in my opinion, the most exceptional part besides the staff was my bed. I have been to 77 nations and slept in millions of hotel beds: some are good, and others feel like sleeping on an iron slab! The bed in my room was so comfortable I dreaded having to wake up. Often if there is a problem, I notice some hotel managers blow it off and try to deflect the blame back on you. Luckily, this was not the case here. When I had a minor problem at check in, the manage
Stayed 6 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Gye Won, Yongin-si

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025