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Mount Richmond Hotel

4.0 star property

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Photo gallery for Mount Richmond Hotel

Outdoor pool
Family Suite | In-room safe, desk, laptop workspace, blackout drapes
Premium Apartment | In-room safe, desk, laptop workspace, blackout drapes
Outdoor spa tub
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Hot Tub
  • Gym
  • Pool
  • Bar
  • Spa

Explore the area

Map
676 Mt Wellington Highway, Mt Wellington, Auckland, 1062
  • Sylvia Park Shopping Center
    ‪5 min drive‬
  • Middlemore Hospital
    ‪5 min drive‬
  • Mt. Smart Stadium
    ‪6 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪21 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | In-room safe, desk, laptop workspace, blackout drapes

Executive Suite

  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio

Studio | In-room safe, desk, laptop workspace, blackout drapes

Studio

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Economy Room

Economy Room | In-room safe, desk, laptop workspace, blackout drapes

Economy Room

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite

Family Suite | In-room safe, desk, laptop workspace, blackout drapes

Family Suite

  • 366 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

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About this property

Mount Richmond Hotel

4-star hotel in Mount Wellington
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Mount Richmond Hotel offers 46 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mount Richmond Spa. The spa is open daily.
In addition to a full-service spa, Mount Richmond Hotel features outdoor tennis courts and an outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of 4 meeting rooms and coworking spaces. Event facilities measuring 1948 square feet (181 square meters) include a conference center. This business-friendly hotel also offers a hot tub, a fitness center, and spa services. Complimentary covered self parking is available on site.

Mount Richmond Hotel has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.
Poolside - This poolside bistro serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 20 to 29 for adults and NZD 10 to 29 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Poolside

Things to do

  • 3 outdoor tennis courts
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference center (1,948 square feet of space)
  • Coworking space

Outdoors

  • Garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: NZD 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 50

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 35.0 per day
Cribs (infant beds) are available for NZD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 20 to 29.00 for adults, and NZD 10 to 29.00 for children
  • Early check-in fee: NZD 50 (subject to availability)
  • Late check-out fee: NZD 50 (subject to availability)
  • Crib (infant bed) fee: NZD 10.0 per day
  • Rollaway bed fee: NZD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Mount Richmond
Mount Richmond Auckland
Mount Richmond Hotel
Mount Richmond Hotel Auckland
Mount Richmond Hotel Auckland/Mount Wellington
Mount Richmond Hotel Hotel
Mount Richmond Hotel Auckland
Mount Richmond Hotel Hotel Auckland

Mount Richmond Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 198 out of 844 reviews
Rating 8 - Good. 298 out of 844 reviews
Rating 6 - Okay. 210 out of 844 reviews
Rating 4 - Poor. 89 out of 844 reviews
Rating 2 - Terrible. 49 out of 844 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and with the restaurant it made it easy
Stayed 1 night in Nov 2024

6/10 Okay

Harjot

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Location is good , but no elevator in hotel we dragged our two bags each 23 kg ground floor to first floor and then second .Room we got was very noisy.staff is good and room was clean
Stayed 4 nights in Nov 2024

10/10 Excellent

Katelin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Rooms were tidy - had a cooked breakfast which was great -recommend staying here.
Stayed 2 nights in Nov 2024

4/10 Poor

Tejpal

Traveled with group
Disliked: Property conditions & facilities
Property is old and room was too small and condition was not good. Bed was really bad they made double bed with two single beds that made uncomfortable in sleeping and beds need to be changed. Paid $117 not worth it. had good experience in other motels they charge way less and had good rooms and bed.
Stayed 1 night in Nov 2024

6/10 Okay

Anna

Traveled with partner
Disliked: Amenities, property conditions & facilities
We found that this place was pretty rundown and in our room it had things like a towel rail almost falling off the wall. Also, the shower mixer was backwards and if you tried to turn it towards the hot side, it got colder and if you turned it to cold side, it got hotter. It was also loud with a lot of creaking noises from above and our room was near the pool area and there was music playing pretty much the whole time too.
Stayed 1 night in Nov 2024

8/10 Good

Nicky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property and value for money.
Stayed 2 nights in Nov 2024

6/10 Okay

Ash

Disliked: Amenities, property conditions & facilities
Cheap accommodation, but that goes with the price. Its not fancy, you can hear other guests walking around, showering, opening and closing doors. The photos look much better than in person. Overall, our stay was okay, but i dont think we'll be going back.
Stayed 3 nights in Nov 2024

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall rooms are small with limited storage for clothing and overdue for refurbishment however would definitely stay again. The staff for example Tomisha, Brie, Mary and others are all so hospitable and go out of their way to assist you, the motel is conveniently located and provides good value.
Stayed 3 nights in Nov 2024

4/10 Poor

Petra

Disliked: Staff & service, property conditions & facilities
Shower was cold Very noisy The kitchen didn’t open until late The pool is tiny, nothing what the picture tells
Stayed 1 night in Nov 2024

8/10 Good

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location. Bed was comfortable.
Stayed 1 night in Nov 2024

8/10 Good

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed a beautiful meal in the restaurant.
Stayed 1 night in Oct 2024

6/10 Okay

Frances

Liked: Staff & service
Very central. We had dinner in the restaurant and the waitress was very friendly and helpful service and food was great. The rooms basic but clean. The staff at reception were very helpful and friendly. What really made this experience great was the wonderful staff
Stayed 1 night in Oct 2024

10/10 Excellent

Amos

Stayed 1 night in Oct 2024

10/10 Excellent

Christne Jane

Traveled with family and small children
Liked: Property conditions & facilities
Wonderful staff
Stayed 5 nights in Oct 2024

10/10 Excellent

Neil Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Pori

Stayed 1 night in Sep 2024

10/10 Excellent

Cibele

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the everything was clean and organised. I didn't like the spa pool and pool area be in front the restaurant area. Luck the hotel wasn't busy but if was busy you don't have privacy to get in the spa pool.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and very clean
Stayed 4 nights in Oct 2024

8/10 Good

Clive

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff were very helpful.The property is very old fashioned but well maintained. The only negative is that there is a steep staircase which isn’t under cover to get to the rooms.
Stayed 2 nights in Oct 2024

10/10 Excellent

Summah

Liked: Cleanliness, staff & service, property conditions & facilities
Basic but great place to stay for the price. Has everything you need there, restaurant, bar, pool and spa.
Stayed 1 night in Sep 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities
Good location, easy to find. Property itself dated but clean and decent for one night. Staff were fantastic!!!!
Stayed 1 night in Jul 2024

2/10 Terrible

Tamera

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were shocked when we turned up to this place having booked it last minute and unfortunately it was non-refundable. I can see why, we walked straight out, probably others do the same. The lady behind the counter was pleasant enough, that was all I can say positive really. Even just entering the property it is very uninviting. The first thing we saw on arriving at the hotel was the pokies/gaming area right beside the reception! Didn't see anything about that in the listing. Desperate people playing pokies next door with iron bars on the windows between the pokies and reception and multiple secutity cameras watching that area. The outside of the hotel was not looking good, way more rundown than all the ohotos online would show. By the state of some of the cars in the carpark and a couple of the people roaming around I suspect this place is being used for emergncy accom too, I might be wrong. The area in the imediate vicinity of the hotel was a mess with rubbish on the roadside outside multiple properties. It was a reallly rough area, not the hotel's fault but something for travellers to be wary of. I've stayed in dodgy hotels in Central America with arme dguards and I was more nervous about this place. Didn't even see the rooms, we just left and wrote of the full cost of the room that we had paid to Wotif. Probably teach me a lesson for not reading the bad reviews before booking. I found the listing to be quite misleading so be very aware
Stayed 1 night in Sep 2024

4/10 Poor

Liz

Traveled with family
Disliked: Property conditions & facilities
It was noisy with people walking around. You can hear banging of doors the tv kept losing connection and floor was lumpy in my room.
Stayed 3 nights in Sep 2024

8/10 Good

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the helpful staff, the comfortable bed, the hotel room, the free parking on site and the price per night. Happy to stay again.
Stayed 2 nights in Aug 2024

2/10 Terrible

Melissa

Traveled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Dining service was great. Inconvenience of a kids /adults party Saturday night, lucky we went out for the night thought everything was over but kids still up yelling after midnight and early in the morning.
Stayed 2 nights in Aug 2024