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Mount Richmond Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mount Richmond Hotel

Outdoor pool
Reception
Family Suite | In-room safe, desk, laptop workspace, blackout drapes
Outdoor spa tub
Premium Apartment | In-room safe, desk, laptop workspace, blackout drapes

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
  • Bar
  • Hot Tub
  • Gym
  • Spa
  • 24/7 front desk

Explore the area

Map
676 Mt Wellington Highway, Mt Wellington, Auckland, 1062
  • Sylvia Park Shopping Center
    5 min drive
  • Middlemore Hospital
    5 min drive
  • Mt. Smart Stadium
    6 min drive
  • Auckland (AKL-Auckland Intl.)
    21 min drive

Room options

View all photos for Executive Suite

Executive Suite | In-room safe, desk, laptop workspace, blackout drapes

Executive Suite

  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio

Studio | In-room safe, desk, laptop workspace, blackout drapes

Studio

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Economy Room

Economy Room | In-room safe, desk, laptop workspace, blackout drapes

Economy Room

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite

Family Suite | In-room safe, desk, laptop workspace, blackout drapes

Family Suite

  • 366 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

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The price is $72
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$83 total
includes taxes & fees
Dec 11 - Dec 12
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About this property

Mount Richmond Hotel

4-star hotel in Mount Wellington
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Mount Richmond Hotel offers 46 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mount Richmond Spa. The spa is open daily.
In addition to a full-service spa, Mount Richmond Hotel features outdoor tennis courts and an outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of 4 meeting rooms and coworking spaces. Event facilities measuring 1948 square feet (181 square meters) include a conference center. This business-friendly hotel also offers a spa tub, a fitness center, and spa services. Complimentary covered self parking is available on site.

Mount Richmond Hotel has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.
Poolside - This poolside bistro serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 20 to 29 for adults and NZD 10 to 29 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Poolside

Things to do

  • 3 outdoor tennis courts
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Spa tub

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference center (1,948 square feet of space)
  • Coworking space

Outdoors

  • Garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: NZD 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 50

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 35.0 per day
Cribs (infant beds) are available for NZD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 20 to 29.00 for adults, and NZD 10 to 29.00 for children
  • Early check-in fee: NZD 50 (subject to availability)
  • Late check-out fee: NZD 50 (subject to availability)
  • Crib (infant bed) fee: NZD 10.0 per day
  • Rollaway bed fee: NZD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Mount Richmond
Mount Richmond Auckland
Mount Richmond Hotel
Mount Richmond Hotel Auckland
Mount Richmond Hotel Auckland/Mount Wellington
Mount Richmond Hotel Hotel
Mount Richmond Hotel Auckland
Mount Richmond Hotel Hotel Auckland

Mount Richmond Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 189 out of 826 reviews" "
Rating 8 - Good. 297 out of 826 reviews" "
Rating 6 - Okay. 204 out of 826 reviews" "
Rating 4 - Poor. 87 out of 826 reviews" "
Rating 2 - Terrible. 49 out of 826 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Melissa

Traveled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Dining service was great. Inconvenience of a kids /adults party Saturday night, lucky we went out for the night thought everything was over but kids still up yelling after midnight and early in the morning.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Staff & service
Great customer service
Stayed 1 night in Aug 2024

6/10 Okay

Sharon

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
,
Stayed 1 night in Aug 2024

6/10 Okay

Joanne

Traveled with partner
Liked: Cleanliness, staff & service
Great location, friendly staff, very clean. There was limited parking and it was quite a trek to carry our bags to our room. It's quite popular and there were a lot of visitors socialising in the rooms next door, however they were considerate and not too noisy. Bed was comfortable and we had an uninterrupted sleep.
Stayed 1 night in Jun 2024

6/10 Okay

Raymond

Liked: Staff & service, amenities
Confusing configuration of room numbers and floors. Small weight room showed signs of flooding.
Stayed 6 nights in Jul 2024

8/10 Good

Krista

Traveled with group
Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Jul 2024

6/10 Okay

Bond

Stayed 2 nights in Jul 2024

6/10 Okay

BCP

Disliked: Room comfort
Bad sound proof room
Although room is well serviced daily, its size is small, toilet does not have any hooks, car park seems to be packed all the time and ground tiles are not even. The room is not well sound proof. So sound sleepers will definitely have problems.
Stayed 2 nights in Jul 2024

8/10 Good

Sue

Liked: Cleanliness, room comfort
Comfortable bed. Creaky floor boards and tired bathroom but convenient location
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Clean, quiet and affordable. Highly recommended! Staff is friendly and helpful. I hope to come back
Stayed 2 nights in Jul 2024

10/10 Excellent

Sally Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay thanjs
Stayed 1 night in Jul 2024

10/10 Excellent

Des

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to my dinner venue and provided a warm and very friendly accommodation.
Stayed 1 night in Jul 2024

10/10 Excellent

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service at this Hotel so fabulous. Nothing was too much to ask. Thankyou very much
Stayed 1 night in Jul 2024

2/10 Terrible

Ashika

The young man at reception desk and the cleaners were amazing. The ladies at reception desk both had horrible customer service. The hotel itself i wouldn't recommend to any families wanting to stay here as i didnt feel safe with my 16 year old son. One morning i woke up and the front foor entrance the glasswas broken. I couldn't use the gym as i was scared. They have i think poker machines or something next to the reception desk and it looks like all sort of people go here. I refrett my stay here and wouldn't recommend this pksce for any families with kids. Horrible place.
Stayed 7 nights in Jun 2024

8/10 Good

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are awesome and very well presented. The Restaurant has good food - especially liked the sized of their Garlic Bread... it was soooo good. Personally, i would've preferred bigger, and firmer pillows but I'll just bring my pillow next time. This isnt our first time here. We dont need all the "bling" of fancy places to stay and this place suits our needs every time.
Stayed 1 night in Jun 2024

10/10 Excellent

Gia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The indoor and out door flow was very comforting.
Stayed 1 night in Jun 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
It was Algood
Stayed 4 nights in Jun 2024

4/10 Poor

Mike

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Heat pump too noisy to leave on overnight. Room cold and no extra blanket in room. Room noisy, sounds fro adjoining rooms. Whole place needs renovated
Stayed 1 night in Jun 2024

8/10 Good

Leon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet
Stayed 1 night in May 2024

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in May 2024

6/10 Okay

Alison

Disliked: Property conditions & facilities
Shower pressure was limited TV required to be unplugged and replugged to operate Only tiny bar of soap and single ply toilet paper
Stayed 1 night in May 2024

6/10 Okay

Milford

Liked: Staff & service, amenities
The staff are lovely. There was a few bugs in the room I stayed in. The bathroom and facilities are great. The beds are comfortable. The walls are quite thin so it is a bit noisy. I would stay again
Stayed 2 nights in May 2024

8/10 Good

Sheryl, Whangarei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for the room and it suited our needs, handy to where we wanted to go
Stayed 2 nights in May 2024

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it’s peaceful ambiance and the friendly staff
Stayed 1 night in May 2024

8/10 Good

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good stay
Stayed 3 nights in Apr 2024