Novotel Auckland Airport

4.5 star property

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Photo gallery for Novotel Auckland Airport

Bar (on property)
Suite, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing
Executive Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Free WiFi

Explore the area

Map
35 Tom Pearce Dr, Auckland International Airport, Auckland, 2022
  • Butterfly Creek
    ‪14 min walk‬
  • Rainbow's End
    ‪11 min drive‬
  • Mt. Smart Stadium
    ‪13 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪4 min walk‬

Room options

Superior Double Room, 2 Double Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Novotel Auckland Airport

4.5-star hotel in Auckland Airport
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and concierge services are onsite. Housekeeping is available on request.
Novotel Auckland Airport offers 263 accommodations with iPod docking stations and safes. A pillow menu is available. 32-inch LCD televisions come with digital channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Auckland hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a business center and 8 meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. This luxury hotel also offers a fitness center, multilingual staff, and tour/ticket assistance.

Novotel Auckland Airport has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 5:00 AM and 10:00 AM and on weekends between 5:00 AM and 10:30 AM.
THIRTEEN50 Kitchen & Bar - This bistro serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 0.2 miles (NZD 50 per day)

Food and drink

  • Full breakfast available for a fee 5:00 AM to 10:00 AM on weekdays and 5:00 AM to 10:30 AM on weekends; NZD 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • THIRTEEN50 Kitchen & Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business center

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 75 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 35.00 per person
  • Nearby parking fee: NZD 50 per day (1312 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 75 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Airport Novotel
Novotel Auckland Airport
Novotel Hotel Auckland Airport
Novotel Auckland Airport Hotel Mangere
Novotel Auckland Airport Hotel
Novotel Auckland Airport Mangere
Novotel Auckland Airport Mangere
Novotel Auckland Hotel
Novotel Auckland Airport Hotel
Novotel Auckland Airport Auckland
Novotel Auckland Airport Hotel Auckland

Novotel Auckland Airport Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1167 out of 1691 reviews
Rating 8 - Good. 362 out of 1691 reviews
Rating 6 - Okay. 93 out of 1691 reviews
Rating 4 - Poor. 35 out of 1691 reviews
Rating 2 - Terrible. 34 out of 1691 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
All lovely. To nitpick: check-in was a bit painful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Meleseini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Richard, Livermore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Jan 2025

10/10 Excellent

Vera, Hallandale Beach

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location and friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Stayed 1 night in Jan 2025

10/10 Excellent

Meredie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility and staff were particularly helpful, happy and friendly.
Stayed 1 night in Jan 2025

6/10 Okay

Richard

Business traveler
Liked: Cleanliness, staff & service, room comfort
Arrived 3am after long flight delays and found room had no drinking water. Was told to take a jug down to the gym to fill up. Pretty poor in a $300 per night room
Stayed 1 night in Jan 2025

10/10 Excellent

Simon

Stayed 1 night in Jan 2025

10/10 Excellent

Angus, Teralba

Stayed 1 night in Jan 2025

10/10 Excellent

Sharleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kathleen

Stayed 1 night in Jan 2025

10/10 Excellent

Christina

Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Easy location.
Stayed 1 night in Jan 2025

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay night before an early flight
Stayed 1 night in Jan 2025

8/10 Good

Tracey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely comfortable room. Friendly staff. Perfect location to airport and car rental
Stayed 1 night in Jan 2025

4/10 Poor

Carmena

Traveled with family
Liked: Cleanliness, staff & service
Great location, rooms are clean and comfortable but with little to no effort to make the room experience memorable eg properly sized cups for tea and coffee and more area to make refreshments. The pump for the body wash wasn't working properly so we couldn't shower with soap. The big let down is the mediocre restaurant. Service is polite and efficient as was the front desk but food is average at best. Breakfast items were mainly lukewarm, with too many items being offered instead of fewer better ones. Auckland is world class city, so why can't the Novotel also be world class? I suggest someone from their kitchen management stay somewhere like the Shangri La in Bangkok to see how a hotel kitchen runs and creates excellent food.
Stayed 1 night in Jan 2025

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for an airport hotel

Arrived very late due to a long flight delay-greeted by a very friendly member of staff and checked in quickly. Great stay, very clean room and was perfect for us! Checking out-we asked a question and the member of staff was brilliant-very helpful and friendly
Stayed 1 night in Jan 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent except shower…

Great for proximity to international airport terminal. Odd shower construction ensures water all over bathroom floor and possibly carpet.
Stayed 1 night in Jan 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Khalid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super convenient and good gym

Excellent convenience when stumbling dead tired off an international flight. The gym wasn’t as nice as Pullman, but still very good. Great job on sustainability.
Stayed 1 night in Jan 2025

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort

Good but dissappointing in equal measure

A convenient airport hotel for an overnight between flights. Good room and food. However I was dissappointed and somewhat surprised that 100 dollars was taken from my card on checkin - 'for incidentals' they said. Actually taking money from my account rather than just using the card as security for 'incidentals' is a first anywhere for me. I have used Accor/Novotel hotels elsewhere with this happening. A refund would then take 2-3 days they said. I find this policy disconcerting and left me with a bad impression of Auckland Airport Novotel
Stayed 1 night in Jan 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were a bit too soft for my preference
Stayed 1 night in Jan 2025

10/10 Excellent

damian

Liked: Cleanliness, staff & service, room comfort
Fantastic hotel so close to airport that its perfect for early flight
Stayed 1 night in Jan 2025