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Novotel Auckland Airport

4.5 star property

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Photo gallery for Novotel Auckland Airport

Bar (on property)
In-room safe, desk, blackout drapes, soundproofing
Superior Double Room, 2 Double Beds | In-room safe, desk, blackout drapes, soundproofing
Exterior
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Free WiFi

Explore the area

Map
35 Tom Pearce Dr, Auckland International Airport, Auckland, 2022
  • Butterfly Creek
    ‪14 min walk‬
  • Rainbow's End
    ‪11 min drive‬
  • Mt. Smart Stadium
    ‪13 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪4 min walk‬

Room options

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | In-room safe, desk, blackout drapes, soundproofing

Superior Double Room, 2 Double Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible

Superior Room, 1 King Bed, Accessible | In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Executive Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Pullman Auckland Airport

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, (523)
$202 nightly
The price is $202 total
includes taxes & fees
Pullman Auckland Airport

About this property

Novotel Auckland Airport

4.5-star hotel in Auckland Airport
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and concierge services are onsite. Housekeeping is available on request.
Novotel Auckland Airport offers 263 accommodations with iPod docking stations and safes. A pillow menu is available. 32-inch LCD televisions come with digital channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Auckland hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a business center and 8 meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. This luxury hotel also offers a fitness center, multilingual staff, and tour/ticket assistance.

Novotel Auckland Airport has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 5:00 AM and 10:00 AM and on weekends between 5:00 AM and 10:30 AM.
THIRTEEN50 Kitchen & Bar - This bistro serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 0.2 miles (NZD 50 per day)

Food and drink

  • Full breakfast available for a fee 5:00 AM to 10:00 AM on weekdays and 5:00 AM to 10:30 AM on weekends; NZD 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • THIRTEEN50 Kitchen & Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business center

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 75 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 35.00 per person
  • Nearby parking fee: NZD 50 per day (1312 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 75 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Airport Novotel
Novotel Auckland Airport
Novotel Hotel Auckland Airport
Novotel Auckland Airport Hotel Mangere
Novotel Auckland Airport Hotel
Novotel Auckland Airport Mangere
Novotel Auckland Airport Mangere
Novotel Auckland Hotel
Novotel Auckland Airport Hotel
Novotel Auckland Airport Auckland
Novotel Auckland Airport Hotel Auckland

Novotel Auckland Airport Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1199 out of 1743 reviews
Rating 8 - Good. 376 out of 1743 reviews
Rating 6 - Okay. 97 out of 1743 reviews
Rating 4 - Poor. 36 out of 1743 reviews
Rating 2 - Terrible. 35 out of 1743 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steve, Tauranga

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Jan 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Walk straight away into International terminal from the front door. Super convenient for a flight out, or a rest from a long flight in.
Stayed 1 night in Feb 2025

8/10 Good

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed. Thought Novotels would be better. Stayed here because next to airpirt.
Stayed 1 night in Feb 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday

Great place
Stayed 1 night in Feb 2025

6/10 Okay

Marie

Stayed 1 night in Feb 2025

10/10 Excellent

heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for an overnight layover. 2 minutes walk from the airport. Efficient check in, clean room and excellent breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience to airport and rental car companies.
Stayed 1 night in Feb 2025

10/10 Excellent

Renata

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Richard, Livermore

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I frequently alternate Novotel and its rival next door. Beds are a bit saggy. Standard rooms don’t have a coffee machine - get the premium room option if you need real coffee. Breakfast options a bit limited. But super quick check in and generous late checkouts.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2025

6/10 Okay

Diego

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Mosquitos within the orange juice machine and the only thing they say “we didn’t put them there”. Good hotel but it’s not the cleanest.

10/10 Excellent

E

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Just before for our one-night stay before an early flight. Staff and service were amazing. Facilities brilliant.
Stayed 1 night in Feb 2025

6/10 Okay

Abbie

Staff weren’t that helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Jeff

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk across from baggage claim. Rooms were clean and very new looking. Absolutely loved the suite!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Traveled with family
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Hsiangsheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

RANDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One minute from Immigration to the hotel. Great staff on checkin.
Stayed 1 night in Feb 2025

8/10 Good

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and well maintained. The staff is professional and friendly. The hotel is ideally located for access to the international terminal (across the road). We enjoyed dining at the hotel and could only been improved with a patio to enjoy the exceptional weather. Would definitely stay here again while overnighting for flights.
Stayed 1 night in Feb 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom - to have a shower, bath was very high, about a meter, they did provide a stool, but I still found it very dangerous. It would have been nice to be told you need to use the key card to exit the lift before using it.
Stayed 1 night in Feb 2025

10/10 Excellent

Devyn

Stayed 1 night in Feb 2025

10/10 Excellent

Piakura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff!

Incredible staff. I was travelling with my 5 year old and my 4 month old and they were just so helpful from checking us in, to helping with the bags on arrival and departure (even offering to take the bags over to check in for me which i declined but still!), to patiently explaining the whole check in, keycard, elevator process to my inquisitive daughter. I was worried about doing the trip solo with a loooot of luggage from shopping in australia (as we live in the cook islands) but they made the transit overnight seamless :)
Stayed 1 night in Feb 2025

6/10 Okay

Rae

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good hotel but shocking check in experience

I chose the online check in option as was arriving after midnite after 2 long haul flights Receptionist was rude, difficult and spoilt the whole stay.She was so slow and clearly didnt want to do any work. Wont stay here again- The Pullman next door are a far friendlier helpful staff
Stayed 1 night in Feb 2025