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Novotel Auckland Ellerslie

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel Auckland Ellerslie

Exterior
Meeting facility
Exterior
Exterior
Daily buffet breakfast (NZD 39 per person)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Gym

Explore the area

Map
72-112 Green Lane East, Ellerslie, Auckland, 1051
  • Mercy Ascot Hospital
    2 min walk
  • Acacia Restaurant
    2 min walk
  • Auckland Greenlane Station
    4 min walk
  • Auckland (AKL-Auckland Intl.)
    24 min drive

Room options

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 King Bed

  • 320.2 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Executive Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Minibar, in-room safe, desk, soundproofing

Superior Room, 2 Queen Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

ibis Auckland Ellerslie

Free WiFi
Restaurant
Air conditioning
Gym
4.2 out of 5, Very Good, (1001)
The price is $94
per night
$109 total
includes taxes & fees
Jan 16 - Jan 17
ibis Auckland Ellerslie

About this property

Novotel Auckland Ellerslie

4.5-star hotel in Remuera
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and conference space are onsite. Housekeeping is available on request.
Novotel Auckland Ellerslie offers 147 accommodations with minibars and safes. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. Event facilities measuring 3175 square feet (295 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge), along with a car charging station.

Novotel Auckland Ellerslie has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Acacia - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (NZD 20 per day)
  • Valet parking on site (NZD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Acacia

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,175 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 39 per person
  • Self parking fee: NZD 20 per day
  • Valet parking fee: NZD 20 per day (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Novotel Auckland Ellerslie
Novotel Hotel Auckland Ellerslie
Novotel Auckland Ellerslie Hotel
Novotel Ellerslie Hotel
Novotel Ellerslie
Novotel Auckland Ellerslie Hotel
Novotel Auckland Ellerslie Auckland
Novotel Auckland Ellerslie Hotel Auckland

Novotel Auckland Ellerslie Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 391 out of 909 reviews" "
Rating 8 - Good. 362 out of 909 reviews" "
Rating 6 - Okay. 103 out of 909 reviews" "
Rating 4 - Poor. 42 out of 909 reviews" "
Rating 2 - Terrible. 11 out of 909 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ross

Stayed 1 night in Sep 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
Friendly quick reception & check in, good bar food & good servings of wine & I like the atmosphere in the house bar area. The only let down was the sewerage smell in bathroom but mostly managed to air that out when we went out for awhile. Suspect floor over flow drain needs to be sluced out with a reasonable volume of water & something like bleach based toilet cleaner. The Bed was really comfortable & it was a good nights sleep. The breakfast buffet is excellent.I guess one day this hotel will have both lifts working, is the right hand one still under maintenance from when I was there 2 years ago? But would I stay there again? Definite Yes.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Stayed 2 nights in Aug 2024

2/10 Terrible

Gurpreet

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad place to stay
Stayed 6 nights in Sep 2024

8/10 Good

Te Aute

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Stephen

Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel is average and facilities average. Food is OK, area is not so good
Stayed 1 night in Jul 2024

4/10 Poor

Raewyn

Liked: Cleanliness
Disliked: Property conditions & facilities
1 elevator out of order No mini bar Only 2 bath towels One and a half hours for a main course and after a half hour wait for the desert menu we left the restaurant. The meal was overpriced therefore we chose not to have breakfast there and probably won't stay at Novatel again Service at the main entrance was good and prompt.
Stayed 1 night in Aug 2024

10/10 Excellent

Kerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay very friendly staff look forward to next time
Stayed 1 night in Aug 2024

8/10 Good

Mikaela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay warm, clean, good parking where i can view my car, lovely staff good breakfast
Stayed 2 nights in Aug 2024

10/10 Excellent

Warren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Awesome restaurant and friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy to nearby medical facilities
Stayed 1 night in Aug 2024

8/10 Good

Peter

Liked: Staff & service, room comfort
Disliked: Cleanliness
Service at reception was outstanding unfortunately the room had not been cleaned properly especially the bathroom fortunately the hotel got it cleaned immediately by the person on our floor .
Stayed 1 night in Aug 2024

6/10 Okay

Anna

Stayed 4 nights in Jul 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out was very smooth and the staffs who checked me in and out were just fantastic. Made me feel very important. They were so nice to me. Thanks Novotel , Thanks Expedia👍🎉
Stayed 2 nights in Jul 2024

8/10 Good

Gail

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Lynley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 2 nights in Jun 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Cristine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

HUIWEN

Stayed 4 nights in Jun 2024

8/10 Good

Kyle

good location. parking limited
Stayed 1 night in Jun 2024

4/10 Poor

Kate

Disliked: Staff & service, property conditions & facilities
The room promised sound proofing but heard people in corridors and the motor way noise . I had surgery and asked for my last night to be refunded as I needed someone by my side during the night and so stayed with a friend . I was not given a refund under my circumstances which I thought was poor service.
Stayed 2 nights in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and efficient attentive service. Great bar food. Could do with a non child area for guests as a mob of kids spoilt the bar atmosphere and made it hard to relax.
Stayed 1 night in Jun 2024

10/10 Excellent

ZANE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Awesome service definitely recommended
Stayed 2 nights in Jun 2024

10/10 Excellent

Briar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 1 night in Jun 2024