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Novotel Auckland Ellerslie

4.5 star property

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Photo gallery for Novotel Auckland Ellerslie

Exterior
Exterior
Daily buffet breakfast (NZD 39 per person)
Meeting facility
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Gym

Explore the area

Map
72-112 Green Lane East, Ellerslie, Auckland, 1051
  • University of Auckland
    ‪5 min drive‬
  • Mt. Smart Stadium
    ‪5 min drive‬
  • Sky Tower
    ‪8 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 King Bed

  • 320.2 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Executive Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Minibar, in-room safe, desk, soundproofing

Superior Room, 2 Queen Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

ibis Auckland Ellerslie

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.2 out of 5, Very Good, (1003)
The price is $71
per night
$81 total
includes taxes & fees
Apr 27 - Apr 28
ibis Auckland Ellerslie

About this property

Novotel Auckland Ellerslie

4.5-star hotel in Remuera
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and conference space are onsite. Housekeeping is available on request.
Novotel Auckland Ellerslie offers 147 accommodations with minibars and safes. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. Event facilities measuring 3175 square feet (295 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge), along with a car charging station.

Novotel Auckland Ellerslie has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Acacia - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (NZD 20 per day)
  • Valet parking on site (NZD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Acacia

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,175 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 39 per person
  • Self parking fee: NZD 20 per day
  • Valet parking fee: NZD 20 per day (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Novotel Auckland Ellerslie
Novotel Hotel Auckland Ellerslie
Novotel Auckland Ellerslie Hotel
Novotel Ellerslie Hotel
Novotel Ellerslie
Novotel Auckland Ellerslie Hotel
Novotel Auckland Ellerslie Auckland
Novotel Auckland Ellerslie Hotel Auckland

Novotel Auckland Ellerslie Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 406 out of 933 reviews
Rating 8 - Good. 367 out of 933 reviews
Rating 6 - Okay. 106 out of 933 reviews
Rating 4 - Poor. 43 out of 933 reviews
Rating 2 - Terrible. 11 out of 933 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

les

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ROOM WAS CLEAN AND FACILITIES WERE CLEAN AND WELL PRESENTED
Stayed 4 nights in Jan 2025

10/10 Excellent

les

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff friendly, helpful and just goid kiwi hosts
Stayed 1 night in Jan 2025

10/10 Excellent

Bernard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super staff and facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Moss

Stayed 1 night in Dec 2024

10/10 Excellent

Olivia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, handy to public transport. Clean tidy hotel.
Stayed 3 nights in Dec 2024

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Novotel Greenlane experience
Front of house staff friendly & helpful Bar staff on Thursday particularly friendly & helpful Disappointed with limited food available for room service
Stayed 3 nights in Dec 2024

8/10 Good

Dominic

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was convenient only 10 minute drive off peak from CBD.
Stayed 1 night in Nov 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service
Very convnient. Comfy beds, friendly staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anaz

Liked: Amenities
Was perfect for my two girls me and my partner best sleep weve had or our trip to Auckland
Stayed 1 night in Dec 2024

8/10 Good

Yu-Chen

10 nights here. Good: 1. Dining options and Woolworth nearby 2. Buffet breakfast has plentiful of choices. 3. I rang ahead and requested a room on the higher floor and away from noises. We were located on the top/5th floor toward the end of the corridor. Love it 4. Daily housekeeping are on time and good 5. I did ask a ceiling down light to be looked at as it was not going. The front reception young island boy came up had a look and promised to get repair/maintenance to look at but it was never done. 6. The 2x beds are very comfortable and the big glass window to look at One Tree Hill and amazing sunset just wonderful. 7. We will book again to stay in the future.
Stayed 10 nights in Nov 2024

10/10 Excellent

Jacquie

Stayed 1 night in Oct 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Novotel and it was perfect - great facility. The signage is not great though - so be brave and approach the front door.....which you will think is the IBIS.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really great, very friendly & helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Amarjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2024

10/10 Excellent

Rick

Stayed 1 night in Nov 2024

10/10 Excellent

Lisa-Marie

Stayed 2 nights in Nov 2024

10/10 Excellent

Kiri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can not rate the management of this complex enough. So accomodating and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeonghyun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

We enjoyed our one night stay
Stayed 1 night in Oct 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were lovely
Stayed 1 night in Oct 2024

8/10 Good

Ana

Traveled with family and small children
Liked: Cleanliness, staff & service
The staff were amazing very kind and helpful and friendly
Stayed 2 nights in Oct 2024

10/10 Excellent

Rory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Gabriel

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Ross

Stayed 1 night in Sep 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
Friendly quick reception & check in, good bar food & good servings of wine & I like the atmosphere in the house bar area. The only let down was the sewerage smell in bathroom but mostly managed to air that out when we went out for awhile. Suspect floor over flow drain needs to be sluced out with a reasonable volume of water & something like bleach based toilet cleaner. The Bed was really comfortable & it was a good nights sleep. The breakfast buffet is excellent.I guess one day this hotel will have both lifts working, is the right hand one still under maintenance from when I was there 2 years ago? But would I stay there again? Definite Yes.
Stayed 1 night in Sep 2024