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Parnell City Lodge

3.0 star property

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January 2025

Photo gallery for Parnell City Lodge

Front of property - evening/night
Standard Studio (Twin Studio Room) | Iron/ironing board, WiFi
Flat-screen TV
Flat-screen TV
Interior entrance

Reviews

5.2 out of 10

Popular amenities

  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
400 Parnell Road, Parnell, Auckland, 1052
  • Auckland War Memorial Museum
    10 min walk
  • Auckland Domain
    13 min walk
  • University of Auckland
    15 min walk
  • Auckland (AKL-Auckland Intl.)
    27 min drive

Room options

View all photos for Standard Room, Non Smoking, Kitchen (Edwardian Apartment)

Standard Room, Non Smoking, Kitchen (Edwardian Apartment) | Iron/ironing board, WiFi

Standard Room, Non Smoking, Kitchen (Edwardian Apartment)

  • 646 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Studio (Twin Studio Room)

Standard Studio (Twin Studio Room) | Iron/ironing board, WiFi

Standard Studio (Twin Studio Room)

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Studio, Non Smoking (Double Studio Room)

Standard Studio, Non Smoking (Double Studio Room) | Iron/ironing board, WiFi

Standard Studio, Non Smoking (Double Studio Room)

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Balcony (Twin)

Flat-screen TV

Apartment, 1 Bedroom, Balcony (Twin)

  • 700 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony

Iron/ironing board, WiFi

Apartment, 1 Bedroom, Balcony

  • 388 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Murphy Bed

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Front of property

Abstract Hotel

Spa
Free WiFi
Restaurant
Breakfast available
4.3 out of 5, Excellent, (199)
The price is $68
per night
$78 total
includes taxes & fees
Dec 14 - Dec 15
Abstract Hotel

About this property

Parnell City Lodge

3-star motel in Parnell
Laundry facilities and free self parking are available at this motel.
Parnell City Lodge offers 21 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

Parnell City Lodge features laundry facilities. The property has a front desk available during limited hours. Complimentary self parking is available on site.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 5 per night)

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: NZD 5 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Parnell City Lodge
Parnell City Hotel Auckland Central
Parnell City Lodge Auckland, New Zealand
Parnell City Lodge Motel
Parnell City Lodge Auckland
Parnell City Lodge Motel Auckland

Parnell City Lodge Reviews

Reviews

5.2
Rating 10 - Excellent. 12 out of 238 reviews" "
Rating 8 - Good. 49 out of 238 reviews" "
Rating 6 - Okay. 60 out of 238 reviews" "
Rating 4 - Poor. 56 out of 238 reviews" "
Rating 2 - Terrible. 61 out of 238 reviews" "

5.0/10

Cleanliness

5.4/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

6/10 Okay

Bert

Liked: Staff & service
Stayed 1 night in Aug 2018

8/10 Good

Islandboy, South Pacific

Liked: Staff & service
Awesome location!
It is an old building which creaks and can hear people walking upstairs. Hopefully wasn't ghosts haha. Not flash but definitely adequate short term accommodation
Stayed 2 nights in Jun 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parnell City Lodge.
We arrived a little early to fill in the paperwork and informed the owner we could come back later to check into the room. Firstly we were met with cold rudeness. The parking lot looked untidy and unkempt. The foyer of this lodge was untidy -floors not swept, dust on the desk and papers strewn all over the foyer desk. The landlord was scruffy, untidy, impatient and terribly dismissive . Walking to the room seemed like I was living a nightmare the corridor to the room had stained untidy looking carpets. The room although had the once over cleaning, had a distinctive stale stench. The carpet looked old, worn out and stained. When my friend who drove me to this lodge, and I commented on the smell the owner aggressively stated that the room was clean, handed me the key and stormed out, leaving us standing there in utter bewilderment. In all it was a nightmare so I left and booked into another hotel. Maybe I was unfortunate. I TAKE THIS OPPORTUNITY to THANK EXPEDIA and their excellent staff who handled my complaints promptly , displaying empathy, patience, courtesy and professionalism. Nothing for the Expedia team was a bother. They called back later to check I was okay when I had booked into the other hotel. They also dealt with my complaints in a manner that reassured me immediately especially as I was in another country and felt vulnerable after my ordeal. I would definitely recommend booking through Expedia as they care about you. THANK YOU Expedia for all your help.
Stayed 4 nights in Apr 2018

2/10 Terrible

Manager, NZ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy, dated, but great location
Everything appeared totally unprofessional on this site. First impressions set the standard of the room. Reception area untidy and vacuum cleaners sitting there (clearly this is their storage area as they don't appear to have been used int he room I had)The room was filthy - bed linen gross, dirt, dust and grime everywhere, cutlery unclean, dirt and dust around electrical cords and power points, mold and mildew on curtains. Didn't use the shower as there was still old soap left on the shelf so nervous to think of what else was in the soap trap. Tiny fridge with old microwave balancing on top of it and dirty old toaster balancing on top of that. Old furniture cramped into the room.
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness
Grumpy staff. Some minor maintenance would make a big difference to this place. It has great potential but needs some TLC.
Stayed 1 night in Apr 2018

4/10 Poor

piggy, wellington new zealand

Disliked: Staff & service
Easter in Auckland
A really great location. It's just a pity our first impression of our reception greeting and subsequent request for additional towels wasn't great and this set the scene for the remainder of our stay here. Originally booked for 3x nights but stayed 2x. The room was adequate, the bathroom tight, not enough cutlery or plates etc for 4x people, the TV was good. Looks like they are making some renovations? which could make things better.
Stayed 3 nights in Mar 2018

2/10 Terrible

Hugely Disappoi, Not staying here agsin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Even my kids noticed it was filthy
receptionist doesn't regularly check his emails and had already given our room away.. So he put us in a different room. He called the cleaner who was finishing her clean of this room so it was now ready. She was finishing up as we walked in but had no vacuum, mop nor any clean linen. the place hadn't been vacuumed, in the lounge was a pull down double bed which was already down and she hadn't cleaned all the bits and pieces from under it, more rubbish under couch cushions a small red carpet mat at the end of the bed had so much dirt under it I don't think it's ever been cleaned! Behind the TV cabinet along the window was a mass trail of dirt, dust and dead bugs also left there for us.. She spot cleaned the lino badly with a cloth instead of a mop and there was the previous guests hair in the shower! Four of us staying in this room and we were given one small bar of soap and one tiny shampoo barely big enough for one. The handle for the shower door had been snapped off at some stage and not repaired making it nearly impossible to even open the door - the bathroom door itself was missing its rollers meaning my kids couldn't even shut the door - when I helped them we found the door was too small for the door frame!!! Thick layers of dust on every high surface and all skirting boards. Outside was a mess, dirt and cords everywhere. Mattresses in the outside hallways and cords running down the stairs.
Stayed 1 night in Mar 2018

8/10 Good

mary, tauranga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderfully central to city. all day bus services
for the price unbeatable and comfortable.did every thing we wanted and will certainly be going back again.
Stayed 5 nights in Mar 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty
Was very disappointed as found the Motel bery dirty. The bathroom hadn’t been cleaned, floors not valcummed, very dated
Stayed 1 night in Mar 2018

2/10 Terrible

Oermila, Wellington, New Zealand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please do not book this place or advertise it
We arrived 1.5 hours after check in (which is at 2:00pm). The owner who manages the reception was not welcoming at all, had a bad attitude and unfriendly. When we went to the room to check in we found that it has not been cleaned, beds unmade, bathrooms in a state. We went back to the reception and complained about the state of the room. The owner called the cleaner and asked for the room to be cleaned. There was no way that the rooms would have been ready in time and the state of the place outside and inside is actually quite disgraceful. I do not think that Expedia should be endorsing or advertising this venue because it gives your brand a bad name. I want my money back please. When we asked the owner for a refund he said that he had not received the money and to contact the booking agent.
Stayed 1 night in Mar 2018

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge let-down
I’ve learnt a lesson not to check reviews for an accommodation provider prior to booking it. This place was a total let-down. From the moment we arrived I felt uncomfortable. It was clear that they catered more for long stays than overnight travellers. The outside of the building was run down, the alleyway near the reception area was stacked with old, broken things. The owner was manning the reception and he was unfriendly and made us feel unwelcome. The cherry on the cake was when he unlocked our room and we discovered the room was not made – at 3:30pm in the afternoon! We decided not to stay there for the night and the owner would not refund us. He told us to go to the booking agent direct.The photos speak for themselves. Our weekend was ruined by this experience. I would highly recommend you to not advertise this property any longer.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to hospital
Did not enjoy the experience at all,could do with an upgrade but you get what you pay for
Stayed 1 night in Mar 2018

8/10 Good

rad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older style motel in Parnell
I had small studio imitators time. There are nice bigger units with antique style furnishing. Close to restaurants and dairies. And shopping
Stayed 1 night in Mar 2018

8/10 Good

Bill, New Plymouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to transport
Nice place, bus stop outside and across road so easy access to public transport in either direction. Restaurants and cafes very close, motorway access close by.
Stayed 2 nights in Mar 2018

8/10 Good

Paula, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for our visit. Right across the road for our family wake
Stayed 1 night in Mar 2018

6/10 Okay

old tomdog, hawkes bay

Handy to Parnell cbd
Get sky tv in for us old kiwi sports fanatics and I’ll stay there every weekend
Stayed 1 night in Mar 2018

2/10 Terrible

Sam, NZ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Place
Absolutely terrible place from the first contact with the owner, he was rude and the room was disgusting, had baby cockroaches crawling round from the bed pillows, sheets looked like hadn't been washed and the kitchen nothing was clean even the walls and floor, only enough coffee for 1 cup, never again, paid $111 only worth $5
Stayed 1 night in Mar 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
I should have read the reviews before I booked this place! The "room" we stayed in was not a bedroom - more like a rumpus room or something. No windows, no ventilation, and no secured internal/external doors. VERY unclean and unhygienic. Towels had stains and the owner put a carton of milk in a non-working mini fridge... Not to mention that the owner is very rude. Everything at this place was WRONG. We initially booked this hotel for 5 nights but cancelled the last 3 nights as I simply could NOT stand living there for any longer! NOT recommended to anyone.
Stayed 5 nights in Feb 2018

6/10 Okay

Xtina, New Zealand

Disliked: Cleanliness, property conditions & facilities
Not quite what I expected.
Considering it was such a good price for four of us, I should have known that was an indication of what to expect. The booking I made was for a balcony room, we did not get that. At first glance the room seemed fine. However, the kitchen sinks were stained and had a pea in one, the microwave was very rusty inside (must surely be a H&S hazard), and the extra 'clean' towels we were given had yellow stains all over them. Not to mention the extra guest that made an appearance the next morning; a cockroach came crawling out from under the bathroom sink. The beds were comfortable though, and the Lodge itself was in a pretty good location; the distance to our event was a 5min car ride or 20min walk. I don't think I would return though, unless very desperate, as I now know what to expect.
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Dissapointed
I guess you get what you pay for, very dissapointed, nothing like what the Webb site pictures were, not very well cleaned, very old and tired looking room
Stayed 1 night in Mar 2018

6/10 Okay

Wayne, Northland

Disliked: Staff & service, property conditions & facilities
Ok - Just
The motel was convenient, being just across the road from my conference venue. But overpriced for what it offers. Limited facilities and all a bit "tired". Clean enough, but having the appearance of being quite run down. Would I stay there again - yes, if the price was right. Ok for sleeping.
Stayed 1 night in Feb 2018

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Poor Standard
The overall cleanliness was well below expected, the floors needed a good vacuum and there were dirty marks on the tiled floor. The white towels were grey and the furniture was stained. Not a very nice experience.
Stayed 1 night in Feb 2018

2/10 Terrible

Rufus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here
It was dirty, delapidated and noisy. Don't go there unless you're desperate like we were.
Stayed 2 nights in Feb 2018

6/10 Okay

Jayaraj

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Insects infested place.
We arrived at 10:15pm and the Manager was still there to show us the room. But to our dismay, The room 3A given to us was infested with insects like mosquitos, cockroaches and crawling insects. The ventillators were too tight to be closed and all kinds of insects were coming in all night. The Room was otherwise comfortable although small. We were given a small packet of milk which is appreciated. The linen and towels were old but not bad. It was ok for a late night stay.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel
The Parnell City Lodge room was smelly (urine in the carpet) and the duvet had creamy stains on it as it seemed unwashed- just disgusting. The manager was rude - repeatedly getting my name wrong while checking in and he seemed to me to be 'creepy'. Definitely avoid this hotel...
Stayed 1 night in Feb 2018