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Poenamo Hotel

3.5 star property

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Photo gallery for Poenamo Hotel

Villa | Down comforters, Select Comfort beds, desk, iron/ironing board
Cabin | Private kitchen | Mini-fridge, microwave, toaster
Exterior
Interior
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
31 Northcote Road, Auckland, 0626
  • North Shore Hospital
    ‪20 min walk‬
  • Eventfinda Stadium
    ‪3 min drive‬
  • Takapuna Beach
    ‪8 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪33 min drive‬

Room options

View all photos for Twin Studio

Twin Studio | Down comforters, Select Comfort beds, desk, iron/ironing board

Twin Studio

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Single Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Studio

Family Studio | Down comforters, Select Comfort beds, desk, iron/ironing board

Family Studio

  • 215 sq ft
  • Sleeps 6
  • 1 Double Bed and 3 Twin Beds

View all photos for Deluxe Studio, Poolside

Down comforters, Select Comfort beds, desk, iron/ironing board

Deluxe Studio, Poolside

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Deluxe Studio, Poolside (2 Night Special)

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Double Studio

Down comforters, Select Comfort beds, desk, iron/ironing board

Double Studio

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Bed Pod

Double Bed Pod | Down comforters, Select Comfort beds, desk, iron/ironing board

Double Bed Pod

  • Sleeps 2
  • 1 Double Bed

View all photos for Cabin

Cabin | Down comforters, Select Comfort beds, desk, iron/ironing board

Cabin

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Down comforters, Select Comfort beds, desk, iron/ironing board

Studio, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Poenamo Hotel

3.5-star hotel in Hillcrest
This smoke-free hotel features an outdoor pool, a fitness center, and a meeting room. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, free newspapers, and a garden. Private bathrooms are not ensuite.
Poenamo Hotel offers 27 air-conditioned accommodations with complimentary newspapers and hair dryers. Rooms open to balconies or patios. Select Comfort beds feature down comforters. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Rooms have detached private bathrooms. Bathrooms include showers with rainfall showerheads.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Poenamo Hotel features an outdoor pool and a fitness center. Wireless Internet access is complimentary. This family-friendly hotel also offers a terrace, barbecue grills, and a garden. Onsite self parking is complimentary.

Poenamo Hotel is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Golf driving range
  • Gym
  • Outdoor pool
  • Playground
  • Racquetball/squash

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool gate

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Detached private bathroom
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Microwave
  • Mini-fridge
  • Toaster

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 40.0 per day
Cribs (infant beds) are available for NZD 20.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: NZD 20.0 per stay
  • Rollaway bed fee: NZD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Poenamo
Poenamo Hotel
Poenamo Hotel Northcote
Poenamo Northcote
Poenamo Hotel Hotel
Poenamo Hotel Auckland
Poenamo Hotel Hotel Auckland

Poenamo Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 210 out of 1001 reviews
Rating 8 - Good. 383 out of 1001 reviews
Rating 6 - Okay. 237 out of 1001 reviews
Rating 4 - Poor. 104 out of 1001 reviews
Rating 2 - Terrible. 67 out of 1001 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Anne

Liked: Cleanliness, staff & service, room comfort
CONVENIENT LOCATION
This hotel is a convenient stopover for me on my way north as it has easy access to and from State Highway 1.It has a good range of dining options virtually on the same premise. Interior is looking a bit dated and good do with a refresh but otherwise very comfortable.
Stayed 1 night in Dec 2024

6/10 Okay

Dean

Fair for the price
Stayed 1 night in Dec 2024

2/10 Terrible

Dylan

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Room was barely cleaned before we arrived. There was a stack of dirty dishes sitting outside that sat there for two more days after we were accused of leaving them there. Ants in the kitchen which were so bad we had to buy our own poison to keep them away from our food. Bathroom light was broken and door didn't close. Extensive mould in the bathroom. Balcony door can be pushed open even when locked. Stove element was broken. Dish liquid was basically water. Stains on bedding and carpets. Curtains fell off the rail immediately. Fridge frozen section completely frosted over and leaked over everything in the fridge. Found multiple cockroaches in the bedroom during our stay. Tap water for shower and sink is hot enough to burn skin, plus shower handle is way too easy to bump which is a safety hazard.
Stayed 4 nights in Dec 2024

4/10 Poor

Lucy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TV barely worked, parking was annoying and there was insufficient spots available for the hotel. Our room was not accessibility friendly, tripped on the carpet more than I usually trip on things and there was no microwave. Additionally the bath was clogged and the handle was broken too.
Stayed 1 night in Nov 2024

6/10 Okay

Irene

Liked: Staff & service
.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stevie

It was a great stay
Stayed 1 night in Nov 2024

4/10 Poor

Darren

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
It was like a rave was happening till about 11pm, then some ungodly hour in the morning, they decided to do laundry collection with trolleys that sounded like a tin foil airplane slowly crashing through the entire complex. I could also not tell you what the original carpet colour is or was in our room.
Stayed 1 night in Nov 2024

4/10 Poor

Ross

Run down room and swimming pool. Kitchen poorly stocked. Room only superficially cleaned.
Stayed 3 nights in Nov 2024

6/10 Okay

Robert

Ok
Stayed 3 nights in Nov 2024

6/10 Okay

Gina

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
Stayed in the apartment section and while they were lovely rooms, we unfortunately were missing a couple of key items in ours and it hadn’t been cleaned/checked properly from previous customers. We had no towels, no teaspoons and no oven rack or tray to bake on. Plus the kitchen bench was sticky and bathroom drawer was filthy with hair and rubbish. We normally love staying here as it’s convenient and modern but lacked servicing this time round sadly.
Stayed 1 night in Nov 2024

2/10 Terrible

Hannah

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

4/10 Poor

M C

Liked: Staff & service
Disliked: Amenities
Couldn't get the usual apartment, so book a cheaper room as all they had...it was an experience thats for sure, wont be booking that room again. Nasty
Stayed 1 night in Nov 2024

6/10 Okay

Fiona

Traveled with family
Comfy bed, but marks on carpet, and a bit noisy late at night.
Stayed 2 nights in Oct 2024

6/10 Okay

Annabel

Traveled with partner
Liked: Staff & service
Very old and in need of a good paint. Paint peeling on windows. Bathroom and bedding clean but had to request more pillows. Only two very flat ones provided. Unpleasant smell. Bath tap drips.
Stayed 1 night in Oct 2024

6/10 Okay

Chris

Business traveler
Property definitely showing its age. Bathroom in particular in need of refurbishment. Mouldy ceiling, skirtings coming detatched, shower taps insecure. Office chair by desk unstable.
Stayed 1 night in Oct 2024

8/10 Good

Megs

Stayed 1 night in Sep 2024

8/10 Good

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was dead tired when I got there and there happened to be some young cheer leading group there who made quite a bit of noise when I was trying to sleep after I checked in. And of course the room I was assigned was right next to the playground there and there were kids literally screaming just outside the window.
Stayed 1 night in Sep 2024

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
did want a room with a bath but its okay as my son still enjoyed the fact the shower head could come down to his height for a shower, great beds almost didnt want to leave them, convenient parking (great idea for parking permits) great quiet stay warm and cozy thank you poenamo team !
Stayed 1 night in Sep 2024

6/10 Okay

Jan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Sinead

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Dianne

Traveled with family
Liked: Staff & service
handy place to stay but room was in a very noisy part
Stayed 2 nights in Sep 2024

2/10 Terrible

Tamika

Traveled with family and small children, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Didnt like the fact the wifi would cut out ever few seconds couldnt have a hood connection for 1minit the whole stay.
Stayed 1 night in Sep 2024

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff and very clean accommodation
Stayed 2 nights in Aug 2024

6/10 Okay

Declan

Traveled with partner
Disliked: Amenities, property conditions & facilities
If you get room 26, demand a change. The swampy bit outside the bathroom window means that your room will stink of sewage all the time. I hope their apartments are in better condition cause the rest aren't. Friendly service in the fro,nt, and that's about it.
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024