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Poenamo Hotel

3.5 star property

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Photo gallery for Poenamo Hotel

Villa | Down comforters, Select Comfort beds, iron/ironing board, free WiFi
Family House | Living area | 32-inch flat-screen TV with digital channels
Down comforters, Select Comfort beds, iron/ironing board, free WiFi
Villa | Private kitchen
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
31 Northcote Road, Auckland, 0626
  • North Shore Hospital
    ‪16 min walk‬
  • Eventfinda Stadium
    ‪19 min walk‬
  • Takapuna Beach
    ‪5 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪31 min drive‬

Room options

View all photos for Twin Studio

Twin Studio | Down comforters, Select Comfort beds, iron/ironing board, free WiFi

Twin Studio

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Studio

Family Studio | Down comforters, Select Comfort beds, iron/ironing board, free WiFi

Family Studio

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 6
  • 1 Double Bed and 3 Twin Beds

View all photos for Deluxe Studio, Poolside

Down comforters, Select Comfort beds, iron/ironing board, free WiFi

Deluxe Studio, Poolside

8.8 out of 10
Excellent
(17 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Deluxe Studio, Poolside (2 Night Special)

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family House

Down comforters, Select Comfort beds, iron/ironing board, free WiFi

Family House

  • Sleeps 5
  • 2 Twin Beds, 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Studio

Down comforters, Select Comfort beds, iron/ironing board, free WiFi

Double Studio

7.2 out of 10
Good
(26 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Bed Pod

Double Bed Pod | Down comforters, Select Comfort beds, iron/ironing board, free WiFi

Double Bed Pod

  • Sleeps 2
  • 1 Double Bed

View all photos for Cabin

Cabin | Down comforters, Select Comfort beds, iron/ironing board, free WiFi

Cabin

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Down comforters, Select Comfort beds, iron/ironing board, free WiFi

Studio, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Basic Single Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

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About this property

Poenamo Hotel

3.5-star hotel in Hillcrest
This smoke-free hotel features an outdoor pool, a fitness center, and a meeting room. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, free newspapers, and a garden.
Poenamo Hotel offers 27 accommodations with complimentary newspapers. Select Comfort beds feature down comforters. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Poenamo Hotel features an outdoor pool and a fitness center. Wireless Internet access is complimentary. This family-friendly hotel also offers a terrace, barbecue grills, and a garden. Onsite self parking is complimentary.

Poenamo Hotel is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Golf driving range
  • Gym
  • Outdoor pool
  • Playground
  • Racquetball/squash

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu
  • Select Comfort mattress

Entertainment

  • 32-inch flat-screen TV with digital channels

More

  • Free daily newspapers
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 40.0 per day
Cribs (infant beds) are available for NZD 20.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: NZD 20.0 per stay
  • Rollaway bed fee: NZD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Poenamo
Poenamo Hotel
Poenamo Hotel Northcote
Poenamo Northcote
Poenamo Hotel Hotel
Poenamo Hotel Auckland
Poenamo Hotel Hotel Auckland

Poenamo Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 209 out of 1000 reviews
Rating 8 - Good. 377 out of 1000 reviews
Rating 6 - Okay. 239 out of 1000 reviews
Rating 4 - Poor. 105 out of 1000 reviews
Rating 2 - Terrible. 70 out of 1000 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Rachel

Traveled with partner
Disliked: Property conditions & facilities
Convenient location. Terrible wifi connection.
Stayed 1 night in Apr 2025

10/10 Excellent

Nekel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay and loved that we ended up in the family room/house at the back
Stayed 1 night in Mar 2025

4/10 Poor

Ophelia

Stayed 2 nights in Mar 2025

6/10 Okay

Ophelia

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

pollyann, ahipara

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Really nice
Stayed 1 night in Mar 2025

2/10 Terrible

Ophelia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Building/facilities old; some windows can't be opened; headbed lights not working; exhaust fan in bathroom not working. Staff are friendly and quite helpful. Price is reasonable.
Stayed 3 nights in Mar 2025

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
It is conveniently located to SH1 making it easy to access at peak travel times.
Stayed 1 night in Mar 2025

8/10 Good

Sharon

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It was cheap room was clean but motel run down but looks like it may be having a makeover would stay again
Stayed 1 night in Mar 2025

8/10 Good

pollyann, ahipara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here rugularly upgade to units great
Stayed 1 night in Mar 2025

8/10 Good

Annicellita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Rhi was the name very helpful
Stayed 2 nights in Mar 2025

6/10 Okay

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Liked staff attitude and service. Did not like Room 27 which faced out to hotel's skip bins (rubbish etc). Glass bottle noise at night after c ;losing hotel bar and restaurants etc. Noise very early one morning from skip' emptied of bottles then at day-break around 6am noise from seagulls ripping into the plastic bags of waste in rubbish skip. Also a few minor things not working in Room 27 ...bedside lamp, shuttle blind in bathroom stuck on 'closed'. Have stayed here before and acknowledge that some of these issues are due to age of the property.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy staying there
Stayed 2 nights in Mar 2025

4/10 Poor

Colin

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was dirty especially the toilet which had stains in the toilet bowl and the carpet was dirty and old. there was a pool, and it's adjacent to a bar where people can watch you take a dip...At least put up a divider.... Won't go back...looks like they don't care much.
Stayed 1 night in Feb 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly. Hotel is in getting some upgrades at the moment. Rooms are clean and quiet. The pool and deck area looks very inviting but we didn't have time to try it out. Very close to bus routes to go to Takapuna beach.
Stayed 4 nights in Feb 2025

10/10 Excellent

charlotte

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Feb 2025

6/10 Okay

Abbie

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Property very run down. Several hazards
Stayed 2 nights in Feb 2025

6/10 Okay

Abbie

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Good location. But the room was very run down and dirty.
Stayed 1 night in Feb 2025

6/10 Okay

Shannon

Traveled with partner
Disliked: Amenities
Ok stay, good room size but very tired facilities and not very clean. Door for shower damaged and seal coming off.
Stayed 2 nights in Jan 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Jan 2025

8/10 Good

Paul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and spa under repairs
Stayed 1 night in Jan 2025

2/10 Terrible

Laura

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The aircon did not work, the rooms were not well cleaned with dirt and leaves on the carpet. The carpet was full of stains and the rooms were dusty. The pool was being refurbished, which was not clearly communicated prior to our arrival. Overall a disappointing experience and one that we won’t be repeating.
Stayed 1 night in Jan 2025

8/10 Good

Tracy

Stayed 1 night in Jan 2025

6/10 Okay

Rachel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was rubbish not cleaned under the beds. Room was ok but needs a bit of upgrade. Carpets had stains on them and the pool looked green needs a repaint
Stayed 2 nights in Jan 2025

8/10 Good

Rose

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything you need
Stayed 2 nights in Jan 2025

6/10 Okay

Mark

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was dirty with dust on arrival. Our little boy also found a used mask under the bed when looking for a toy that went under it. It also wasn't serviced properly every day, i.e no toilet paper or new towels one day then no sugar or coffees the next. The shower was also hard to use as didn't have a proper shower mixer on it. The pool was also not keeped clean and was getting greener every day
Stayed 5 nights in Dec 2024