5-star hotel in Auckland Central Business District
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and concierge services. Change of towels is available on request.
QT Auckland offers 150 air-conditioned accommodations with MP3 docking stations and minibars. 55-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested.
Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 3 meeting rooms are available. This luxury hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Concierge services and wedding services can be provided. Onsite parking is available (surcharge), along with a car charging station.
QT Auckland is a smoke-free property.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Esther - This bistro specializes in Mediterranean cuisine. Guests can enjoy drinks at the bar.
Rooftop at QT - This rooftop bar specializes in Mediterranean cuisine. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Covered valet parking on site (NZD 55 per day)
Food and drink
Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: NZD 35 for adults and NZD 20 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
Esther
Rooftop at QT
Things to do
24-hour gym
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Guidebooks
Luggage storage
Safe at front desk
Guest services
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
3 meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
1 building
Banquet hall
Built in 2020
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathrobes
Designer toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
55-inch LCD TV with cable channels
MP3 dock
Pay movies
Food and drink
Coffee/tea maker
Electric kettle
Espresso maker
Minibar
More
Air conditioning
Connecting rooms available
Free local calls
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms
Window screens
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of NZD 250 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 44 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately NZD 35 for adults and NZD 20 for children
Covered valet parking fee: NZD 55 per day
Pet fee: NZD 250 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Credit card charges are subject to a surcharge of 2.00 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Property is also known as
QT Auckland Hotel
QT Auckland Auckland
QT Auckland Hotel Auckland
QT Auckland Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Overall the room and hotel were great. Most of the restaurant staff was really lovely, except perhaps the restaurant mgr/supervisor who seemed a bit condescending at all times - not to his staff, but to the clients. It was a bit off-putting. I felt that asking him for help was like asking him for a limb. Whereas any other staff member was kind and eager to assist, he just had a no-can-do type of response. Maybe he has having a bad day, it’s certainly possible, and it didn’t put a damper on my stay, I just think that maybe he could have been a bit on the friendlier, proactive/optimistic side. Still a five star experience overall. The room was absolutely spectacular.
I mistakenly booked the wrong dates for my stay. I tried to contact the hotel on multiple occasions but they did not reply or answer the phone.
When I arrived they told me I had to pay for another night. I had no option on where to stay as we were having a family reunion. I asked them to price match the hotels.com price which they agreed to do and then tried to charge me a higher rate. I then stood at the check in desk and booked a reduced rate online; and had to come back later to complete the check in as they were unable to do this as they had not yet received the booking.
Both stays offered a welcome gift - the hotel refused to honour these as their managing company had changed even though this was clearly stated on both my bookings.
They have offered me a discount to stay in the future but I would not stay here again. It's very disappointing as I had looked forward to this stay.
QT Auckland has wonderful room for me. Very comfy and the checking process was very smooth. Very nice place stay in the city. The room I got had a very nice view of the city.
Lovely hotel and will definitely be back when returning to Auckland. The hotel was the perfect blend of style and comfort. The employees were welcoming and friendly.
Went above and beyond to make it the best anniversary for me and my partner. Staff was friendly and knowledgeable. Great dining options. Room service was great. Would definitely go back again :)
Everything about this hotel was just what we needed after a red eye 13 hour flight. The staff was exceptional with recommendations of nearby restaurants and we finished our day with a drink in the rooftop bar and dinner at the excellent hotel restaurant. Would highly recommend this hotel and plan on looking for other QT properties. Thank you to all staff throughout property that made up feel so welcome!!!
Angela
Stayed 1 night in Nov 2024
4/10 Poor
Thomas
Business traveler
Oct 30, 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The rooms are nicely appointed and the bathrooms are well finished, so overall a comfortable stay.
However I would note that the "sound proofing" is absolutely non-existent in the standard rooms....to the extent where I could clearly hear other room accupants 'activities', phone calls, conversations, and even opening of a plastic bag! I noted this to check-in staff and they kindly upgraded me which was appreciate as I had a lot of work to do. The upgraded room was on the top floor and far far better sound insultation, and I was told breakfast was being included as well. I checked out and again was told breakfast was included. I went to the dining area, made my breakfast choice, ordered, and was then told it wasn't included! On top of this I wasn't offered the Silver member VIP access benefit, and so whilst the room was nice (and once upgraded the room was on par with the price-point) the overall experience was definately not a standard I am used to encountering on my business travels. Unfortunate. The staff were all very friendly, but seems some pieces of the puzzle aren't connecting.