Quest Albany

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quest Albany

Garden
Front of property - evening/night
Apartment, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Full-size fridge, microwave, stovetop, dishwasher
Apartment, 1 Bedroom | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Washer
  • Parking available
  • Housekeeping
  • Kitchen
  • Air conditioning
  • Dryer

Explore the area

Map
32 Kell Drive, Auckland, 0632
  • Massey University
    8 min walk
  • Westfield Albany Shopping Centre
    11 min walk
  • North Harbour Stadium
    12 min walk
  • Auckland (AKL-Auckland Intl.)
    40 min drive

Room options

Studio

  • 301 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Apartment, 1 Bedroom

  • 387 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Executive Apartment, 1 Bedroom

  • 506 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

About this property

Quest Albany

4.5-star aparthotel in Albany
Self parking, dry cleaning, and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, express check-in, multilingual staff, and a reception hall are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, an LED TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a coffee/tea maker. Housekeeping is available once per stay.
Quest Albany offers 38 air-conditioned accommodations with washers/dryers and coffee/tea makers. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Auckland aparthotel provides complimentary wireless Internet access. 43-inch LED televisions come with digital channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Quest Albany features multilingual staff, laundry facilities, and dry cleaning/laundry services. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This luxury aparthotel also offers express check-in, complimentary use of a nearby fitness facility, and an elevator. Parking is available onsite for a surcharge.

Quest Albany is a smoke-free property.

Languages

Chinese (Mandarin), English, Korean

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (NZD 10 per night; includes in/out privileges)

Family friendly

  • Babysitting (surcharge)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 40 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LED TV with digital channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff

Location highlights

  • In a business district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 3 floors
  • 38 units
  • Built in 2011
  • Reception hall

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 2.5 percent for credit card payments
The front desk is open Monday - Friday (7 AM - 7 PM) and Saturday - Sunday (8 AM - 4 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.0 per night
Cribs (infant beds) are available for NZD 10.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: NZD 95 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: NZD 10.00 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 40.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Albany Quest
Quest Albany
Quest Apartment Albany
Quest Albany Auckland
Quest Albany Apartment
Quest Albany Auckland
Quest Albany Aparthotel
Quest Albany Aparthotel Auckland

Quest Albany Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 262 out of 411 reviews" "
Rating 8 - Good. 125 out of 411 reviews" "
Rating 6 - Okay. 20 out of 411 reviews" "
Rating 4 - Poor. 3 out of 411 reviews" "
Rating 2 - Terrible. 1 out of 411 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay. The staff were extremely friendly and helpful. After a long flight we were able to check in early which was much appreciated. Yhe room was spotless.
Stayed 4 nights in Jul 2024

10/10 Excellent

stu

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Receptionist was fantastic. Very helpful. Nice and friendly. Went the extra mile to sort a room configuration out
Stayed 3 nights in Jul 2024

10/10 Excellent

Lynne

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Receptionist was fabulous
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very good stay
Stayed 1 night in Jun 2024

10/10 Excellent

Cody

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Christopher

Stayed 1 night in Oct 2023

6/10 Okay

John

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Karl

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and quiet
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quest Albany has been a great place to stay for over the last 10 years for us when ever we return to NZ. To be honest it's our best kept secret and we really don't want anyone else finding out about it
Stayed 2 nights in Mar 2024

10/10 Excellent

Thys

Stayed 1 night in Mar 2024

8/10 Good

Karl

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Bedroom was a bit too warm at night. Air conditioning struggled to keep up
Stayed 2 nights in Feb 2024

6/10 Okay

Robert

Business traveler
Liked: Cleanliness
Adequate Accommodation
This place is ok. Nothing bad nor particularly special. Adding $10/day for parking was a bit annoying as you can basically just leave you car on the street outside at no cost and it’s not a dangerous neighbourhood. Staff were good and friendly.
Stayed 4 nights in Jan 2024

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
The only problem that we had was that the shower head was not fitted properly and kept moving.
Stayed 1 night in Dec 2023

8/10 Good

Qian

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice roomy units we had the 2 bedroom 2 bathroom unit, heaps of room . Was very handy for us as we had a function up at matakana and also wanted to have access to shopping and cafes the rest of our stay . Very friendly helpful staff , have stayed before and will again
Stayed 2 nights in Oct 2023

10/10 Excellent

Akhylesh

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well furnished apartment & very quiet location. Great communication & friendly/helpful staff
Stayed 3 nights in Aug 2023

10/10 Excellent

Hayley

Liked: Cleanliness, property conditions & facilities
Room was good size, great customer service. Bed was on the small side, we thought it said it was a king bed when we booked. Secure car parking and close to all amenities and motorway.
Stayed 1 night in Aug 2023

10/10 Excellent

sue

Stayed 2 nights in Jul 2023

10/10 Excellent

Bill

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We found the receptionist very helpful
Stayed 1 night in Jul 2023

10/10 Excellent

Spencer

Liked: Cleanliness, amenities, property conditions & facilities
The executive room was excellent with washing machine and dryer, full kitchen, seperate bedroom, easy check-in. The only places close by are THE ALBANY PUB, an Indian Restaurant, and a convenience store. The Albany mall isn't really nice walking for 20 minutes in the cold windy rain. So I Ubered after that. Overall 8/10 because the isolated position off the main road near construction sites and a Library and University is a little weird
Stayed 2 nights in May 2023

10/10 Excellent

Michelle

Liked: Property conditions & facilities
Would stay there again
Stayed 1 night in May 2023

10/10 Excellent

Miriam

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, would recomend this to anyone
Stayed 1 night in Apr 2023

10/10 Excellent

Kirsty

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend this hotel. Friendly and extremely helpful staff. Had everything we needed for our short stay in Albany. Walking distance to transport, restaurants and shops.
Stayed 3 nights in Mar 2023

8/10 Good

Monica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable.
Stayed 2 nights in Feb 2023