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Aparthotel

Quest Auckland

4.0 star property

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Desk, laptop workspace, blackout drapes, iron/ironing board
Terrace/patio
Standard Apartment, 2 Bedrooms | Living area | 32-inch TV with cable channels, iPod dock

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning
  • Outdoor Space
The current price is $86
includes taxes & fees
Jun 30 - Jul 1

Explore the area

View in a map
363 Queen Street, Auckland, 1
  • Place, Queen Street Shopping District
    ‪1 min walk‬
  • Place, University of Auckland
    ‪3 min walk‬
  • Place, Sky Tower
    ‪10 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Apartment, 1 Bedroom

  • City view
  • 538 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area | 32-inch TV with cable channels, iPod dock

Standard Apartment, 2 Bedrooms

  • City view
  • 861 sq ft
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Studio Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Apartment

  • City view
  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Two Bedroom Executive Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

Two Bedroom Executive Apartment

  • City view
  • 861 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Studio Executive

Studio Executive | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Executive

  • City view
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About this property

Quest Auckland

4-star aparthotel in Auckland Central Business District
Along with self parking, this smoke-free aparthotel has a business center and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, express check-in, and express check-out are onsite. Each apartment provides a TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a washer/dryer and a coffee/tea maker, and other amenities include free WiFi and a balcony. Weekly housekeeping is available.
Quest Auckland offers 70 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Public areas are equipped with complimentary wireless Internet access. A business center is on site at this 4-star property. This business-friendly aparthotel also offers a terrace, a vending machine, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Quest Auckland is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi is limited to 24 hours per day

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (NZD 30 per night)
  • Limited onsite self parking (max 1 space per unit)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: NZD 16 for adults and NZD 16 for children
  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 40 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 32-inch TV with cable channels
  • iPod dock
  • TV in common areas

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center
  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine
  • Weekly housekeeping

Location highlights

  • In a business district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 70 units
  • Connecting units available

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments

The front desk is open Monday - Thursday (8:00 AM - 7:00 PM) and Friday - Sunday (9:00 AM - 5:00 PM)

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for NZD 40.0 per day

Cribs (infant beds) are available for NZD 15.0 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 16 for adults and NZD 16 for children
  • Covered self parking fee: NZD 30 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 15.0 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi is limited to 24 hours per day
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Auckland Quest

Quest Auckland

Quest Hotel Auckland

Quest Auckland Serviced Apartments Hotel Auckland Central

Quest Auckland Serviced Apartments New Zealand

Quest Auckland Aparthotel

Quest Auckland Serviced Apartments New Zealand

Quest Hotel Auckland

Quest Aparthotel

Quest Auckland Auckland

Quest Auckland Aparthotel

Quest Auckland Aparthotel Auckland

Quest Auckland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 508 out of 1069 reviews
Rating 8 - Good. 425 out of 1069 reviews
Rating 6 - Okay. 104 out of 1069 reviews
Rating 4 - Poor. 21 out of 1069 reviews
Rating 2 - Terrible. 11 out of 1069 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Katie

Liked: Cleanliness, amenities
Great little stay here. Staff are lovely and so helpful too.
Stayed 1 night in Feb 2026

10/10 Excellent

Kenichiro

Liked: Cleanliness, amenities, property conditions & facilities
This was 2nd time to stay in this nice accommodation. Highly recommended.
Stayed 2 nights in Feb 2026

8/10 Good

Allison

Liked: Cleanliness, property conditions & facilities
Great location to harbour and attractions..
Stayed 3 nights in Feb 2026

10/10 Excellent

Moshe

Stayed 1 night in Feb 2026

10/10 Excellent

Joanne

Stayed 1 night in Feb 2026

10/10 Excellent

Sundaram

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous view of the CBD and the Sky Tower from the 13th floor. Washer and Dryer was useful. But a couple of dirty towels was left behind in the dryer. Also the bed runner was very dirty, but thankfully the rest of the bed was ok.
Stayed 1 night in Jan 2026

10/10 Excellent

Rewa

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff - arrived later than expected and the staff accommodated accordigly Rooms and amenities are lovely - good apartment style rooms for long stay guests.
Stayed 1 night in Jan 2026

8/10 Good

Shawn Michael

Liked: Cleanliness, amenities
Check-in was great, the room was perfect. The lifts are very slow.
Stayed 1 night in Jan 2026

10/10 Excellent

Djo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well equipped kitchen, AC and lovely bathroom. Definitely would recommend and stay again. Great TV set and also get free access to City Fitness. 10/10
Stayed 2 nights in Jan 2026

2/10 Terrible

corey

Liked: Amenities
I emailed back in forth with the hotel and I was checking in after hours at 7pm. They said it was fine and just follow the instructions and the on site manager will take care of check in. Nobody was there tho and couldn’t get in to the hotel or room and tried for over an hour. Then finally googled the quest headquarters number and go ahold of someone on the phone who the helped me. Don’t expect much from the onsite after hours managers. Another person, maybe more, had the same issue hour later
Stayed 1 night in Jan 2026

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service. Nice and clean rooms with great amenities and of course location. So central
Stayed 1 night in Jan 2026

8/10 Good

paul

Liked: Cleanliness
Comfortable
Stayed 8 nights in Jan 2026

10/10 Excellent

Chelsey

Traveled with partner
Liked: Cleanliness, amenities
Room was clean and well equipped. City views were great.
Stayed 1 night in Jan 2026

10/10 Excellent

David Andrew

Liked: Cleanliness, property conditions & facilities
Property is well kept, staff was exceedingly helpful and friendly. Easily walkable to downtown and harbor.
Stayed 8 nights in Jan 2026

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2026

8/10 Good

Angela

Stayed 7 nights in Jan 2026

10/10 Excellent

Jake

Stayed 3 nights in Jan 2026

6/10 Okay

Verified traveler

Traveled with family
Great location Great staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was an excellent size, balcony had a park/city view which was excellent for the NYE fireworks. Staff were very friendly and went above and beyond to beyond to cater. We asked for a couple of things to be sent to our room (toilet paper, conditioner) and when we returned to our room we had a full bag care package of everything the room had. Mattress and pillows were the most comfortable thing ever! Wish I could have them sent over. Good walking distance to everything in the city.
Stayed 8 nights in Dec 2025

10/10 Excellent

Maharaia

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Charlie

Liked: Cleanliness, amenities
Ticked all of the boxes, room nice and a Spacious
Stayed 1 night in Nov 2025

10/10 Excellent

Angelina

Traveled with partner
Liked: Cleanliness, property conditions & facilities
My stay was awesome the space was amazing the view of the city was beautiful and also the rooms were very well maintained and clean ! Would definitely stay here again also my highlight was the aircon!!! 100%!!!
Stayed 2 nights in Dec 2025

8/10 Good

Johnathan

Liked: Cleanliness, amenities, property conditions & facilities
Great modern room. everything laid out well and spotless. TV was on with ambient music playing
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient 👌
Stayed 5 nights in Oct 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay always 👌
Stayed 2 nights in Nov 2025