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Quest Auckland

4.0 star property

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View from property
Reception
Standard Apartment, 2 Bedrooms | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
View from property
Standard Apartment, 2 Bedrooms | Living area | 32-inch TV with cable channels, iPod dock

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available
  • Dryer
  • Parking available
  • Washer

Explore the area

Map
363 Queen Street, Auckland, 1
  • University of Auckland
    ‪6 min walk‬
  • Sky Tower
    ‪11 min walk‬
  • SkyCity Casino
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Studio Executive

Studio Executive | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Executive

  • City view
  • 323 sq ft
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Apartment, 1 Bedroom

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Executive Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

Two Bedroom Executive Apartment

  • City view
  • 861 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area | 32-inch TV with cable channels, iPod dock

Standard Apartment, 2 Bedrooms

  • City view
  • 861 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Studio Apartment

Fridge, microwave, stovetop, coffee/tea maker

Studio Apartment

  • City view
  • 355 sq ft
  • Studio
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Quest Auckland

Aparthotel in Auckland Central Business District
Along with a bar/lounge, this smoke-free aparthotel has self parking and a business center. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and express check-in are onsite. Each apartment provides a TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a washer/dryer and a coffee/tea maker, and other amenities include free WiFi and a balcony.
Quest Auckland offers 70 air-conditioned accommodations with iPod docking stations and washers/dryers. Rooms open to balconies. Televisions come with cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Public areas are equipped with complimentary wireless Internet access. This aparthotel offers access to a business center. A bar/lounge is on site where guests can unwind with a drink. This business-friendly aparthotel also offers a terrace, a vending machine, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Quest Auckland is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.

Languages

Chinese (Mandarin), English, Filipino

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi is limited to 24 hours per day

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (NZD 30 per night)
  • Limited onsite parking (max 1 space per unit)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: NZD 12 for adults and NZD 12 for children
  • A bar/lounge
  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 40 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 32-inch TV with cable channels
  • iPod dock
  • TV in common areas

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center
  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 70 units
  • Connecting units available

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Thursday (8:00 AM - 7:00 PM) and Friday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.0 per day
Cribs (infant beds) are available for NZD 15.0 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 12 for adults and NZD 12 for children
  • Covered self parking fee: NZD 30 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 15.0 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Free in-room WiFi is limited to 24 hours per day
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Auckland Quest
Quest Auckland
Quest Hotel Auckland
Quest Auckland Serviced Apartments Hotel Auckland Central
Quest Auckland Serviced Apartments New Zealand
Quest Auckland Aparthotel
Quest Auckland Serviced Apartments New Zealand
Quest Hotel Auckland
Quest Aparthotel
Quest Auckland Auckland
Quest Auckland Aparthotel
Quest Auckland Aparthotel Auckland

Quest Auckland Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 448 out of 981 reviews
Rating 8 - Good. 406 out of 981 reviews
Rating 6 - Okay. 99 out of 981 reviews
Rating 4 - Poor. 21 out of 981 reviews
Rating 2 - Terrible. 7 out of 981 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Great staff, properly is dated but comfortable and as advertised.
Stayed 4 nights in Jan 2025

8/10 Good

Susan

Liked: Cleanliness, room comfort

Central

For the price it is a hood hotel. Small kitchen, good si,ed bathroom, comfortable bed.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mel

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Ross

Liked: Cleanliness, room comfort

Exceptional Service

Nice property, great location, and super friendly staff, who were able to accommodate many requests as we extended our stay. Will be staying here next time we are in Auckland.
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort

Nice stay in Auckland CBD

We stayed here two nights before the new year. Front desk Staff are amazing ,very friendly and help you in anything you request for them. We had to stay one more night extra due to flight cancellation they accommodated us put us in good view room. This place is walkable to CBD and sky tower and lots of restaurants around here. Overall good place to stay near the CBD,
Stayed 1 night in Dec 2024

10/10 Excellent

Chris and Elaine, St. Albert

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Close to downtown and waterfront.
Stayed 4 nights in Dec 2024

10/10 Excellent

Stuart

Liked: Cleanliness, property conditions & facilities
Lovely young woman at the desk. Friendly, enthusiastic, massively helpful with terrific suggestions.
Stayed 4 nights in Dec 2024

10/10 Excellent

ELIZABETH

Traveled with family
Liked: Cleanliness, room comfort

Quest on Queen Street

Another fantastic stay at Quest. We stayed over New Year andcrequested a room overlooking the park and the Sky Tower and it was fabulous. Watching the fireworks from our balcony was truly spectacular. Since our last stay 2 years ago, it looks like the rooms have been upgraded. They are very spacious with a very comfy bed and a large shower room (with washer and dryer). Nice and quiet too. Hotel is very central with only a 5 minute walk down Queen Street to all the shops and 10 minutes to the waterfront. The best thing about staying at Quest is, without doubt, the staff. So friendly and helpful. They could not do enough for you. Would not hesitant in recommending this hotel to anyone.
Stayed 6 nights in Dec 2024

8/10 Good

Giuseppe

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean and spacious room. Friendly staff. Washing and dryer machines. Walkable distance from auckland downtown.
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, location and service from staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Friendly staff. Always like my stays here.
Stayed 1 night in Dec 2024

10/10 Excellent

Dianne

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, amenities
Great location
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort

Comfortable for a long stay

Though the apartment shows signs of age, but it's really well maintained and we have everything we need to stay comfortably and cook meals throughout our one week of stay. The staff are all very friendly and attentive. We especially love our unit facing the Myers Park. We will definitely stay here if we have the chance to visit Auckland again!
Stayed 10 nights in Nov 2024

8/10 Good

Graham

Liked: Cleanliness, room comfort

Central enough

Comfortable stay. Room had a nice view over the park. Area around not very interesting but a quick walk to restaurants and bars on Karangahape Road. Apero food and wine was a great find.
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Starting to get abit old. Could do with a fresh up. Overall was an easy pleasant stay
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Marama

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked it was close but not in the middle of everything. So abit more quieter, loved the views from our room . Loved the balcony. We will always stay here on our visit to the CBD.
Stayed 2 nights in Dec 2024

10/10 Excellent

Roger

Liked: Cleanliness, room comfort

Good staff, good hotel

Very good staff who arranged free secure parking for my motorcycle, thank you very much!
Stayed 1 night in Dec 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Nathan

Liked: Cleanliness
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Extremely noisy！Need double glazing window.
Stayed 1 night in Nov 2024

8/10 Good

Aakanksha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was transactional and efficient. Well appointed apartment and has all the requirements for a comfortable stay. The staff was courteous and accommodating to our requests. All water outlets were great but Shower pressure was really low. That may need to be checked. Other than that all was good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very happy with our overnight stay. Counter staff were great and the room was good value for the money.
Stayed 1 night in Nov 2024

10/10 Excellent

Iain

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay, staff great, room perfect, location central, exactly what we were looking for.
Stayed 2 nights in Nov 2024