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Aparthotel

Quest Auckland

4.0 star property

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Photo gallery for Quest Auckland

View from property
Desk, laptop workspace, blackout drapes, iron/ironing board
Standard Apartment, 2 Bedrooms | Living area | 32-inch TV with cable channels, iPod dock
View from property
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning
  • Outdoor Space
$101
includes taxes & fees
Feb 1 - Feb 2

Explore the area

View in a map
363 Queen Street, Auckland, 1
  • Place, Queen Street Shopping District
    ‪1 min walk‬
  • Place, University of Auckland
    ‪3 min walk‬
  • Place, Sky Tower
    ‪10 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Apartment, 1 Bedroom

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • City view

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area | 32-inch TV with cable channels, iPod dock

Standard Apartment, 2 Bedrooms

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds
  • City view

View all photos for Studio Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Apartment

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • City view

View all photos for Two Bedroom Executive Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

Two Bedroom Executive Apartment

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed
  • City view

View all photos for Studio Executive

Studio Executive | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Executive

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • City view

Similar properties

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  • Washer
  • Dryer
  • Free WiFi
4.2 out of 5, Very Good, 766 reviews
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About this property

Quest Auckland

Aparthotel in Auckland Central Business District
Along with self parking, this smoke-free aparthotel has a business center and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, express check-in, and express check-out are onsite. Each apartment provides a TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a washer/dryer and a coffee/tea maker, and other amenities include free WiFi and a balcony. Weekly housekeeping is available.
Quest Auckland offers 70 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Televisions come with cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Public areas are equipped with complimentary wireless Internet access. This aparthotel offers access to a business center. This business-friendly aparthotel also offers a terrace, a vending machine, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Quest Auckland is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi is limited to 24 hours per day

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (NZD 30 per night)
  • Limited onsite self parking (max 1 space per unit)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: NZD 12 for adults and NZD 12 for children
  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 40 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 32-inch TV with cable channels
  • iPod dock
  • TV in common areas

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center
  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine
  • Weekly housekeeping

Location highlights

  • In a business district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 70 units
  • Connecting units available

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Thursday (8:00 AM - 7:00 PM) and Friday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.0 per day
Cribs (infant beds) are available for NZD 15.0 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 12 for adults and NZD 12 for children
  • Covered self parking fee: NZD 30 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 15.0 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi is limited to 24 hours per day
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Auckland Quest
Quest Auckland
Quest Hotel Auckland
Quest Auckland Serviced Apartments Hotel Auckland Central
Quest Auckland Serviced Apartments New Zealand
Quest Auckland Aparthotel
Quest Auckland Serviced Apartments New Zealand
Quest Hotel Auckland
Quest Aparthotel
Quest Auckland Auckland
Quest Auckland Aparthotel
Quest Auckland Aparthotel Auckland

Quest Auckland Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 487 out of 1041 reviews
Rating 8 - Good. 418 out of 1041 reviews
Rating 6 - Okay. 104 out of 1041 reviews
Rating 4 - Poor. 21 out of 1041 reviews
Rating 2 - Terrible. 11 out of 1041 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Gerard

Liked: Cleanliness, room comfort
The Quest Auckland is a pleasant looking building conveniently placed close to entertainment venues, shops and restaurants. The room was nice, spacious with a small balcony.
Stayed 1 night in Oct 2025

8/10 Good

UMER

Good
Stayed 2 nights in Sep 2025

6/10 Okay

Rose

Stayed 2 nights in Oct 2025

10/10 Excellent

Phil

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Receptionist was fantastic. Room's lovely and clean. Close to everything.
Stayed 1 night in Oct 2025

10/10 Excellent

Katherine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Sheryl

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the location, they only downfall for us was the noise from the night club across the road.
Stayed 1 night in Oct 2025

2/10 Terrible

Yu

Disliked: Cleanliness, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

Nikki

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodation- very central to Auckland night life and the Civic theatre
Stayed 1 night in Sep 2025

10/10 Excellent

Moira

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the staff were very helpful and knowledgeable and friendly.
Stayed 2 nights in Sep 2025

8/10 Good

Hayley

Traveled with group
Liked: Cleanliness, property conditions & facilities
Quite noise with hydrovac on the street but otherwise good hotel for what we needed
Stayed 1 night in Sep 2025

10/10 Excellent

Md Humayun

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Louise

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff welcoming
Stayed 1 night in Aug 2025

10/10 Excellent

Nisha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love Quest and prefer staying at Quest apartments for its great customer service, cleanliness, safety and location ..
Stayed 5 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
Good all round. Good spot so will stay there more often.
Stayed 1 night in Aug 2025

10/10 Excellent

Sato

Liked: Cleanliness, property conditions & facilities
急な変更にもすぐ対応してくれた。人当たりがいいスタッフ。
Stayed 3 nights in Jul 2025

10/10 Excellent

Tricia

Traveled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean, modern and easy check in. Excellent facilities and comfortable bed and lounge. Highly recommended
Stayed 1 night in Jun 2025

6/10 Okay

Elisabeth

Stayed 2 nights in Jun 2025

2/10 Terrible

Bryan

Disliked: Property conditions & facilities
Loud ringing sound from pipes, unable to sleep properly. Loud environment outside
Stayed 5 nights in May 2025

10/10 Excellent

Kylie

Stayed 1 night in Jun 2025

6/10 Okay

Mark

Stayed 3 nights in Feb 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 4 nights in May 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay and would definitely stay again.
Stayed 1 night in Apr 2025

6/10 Okay

John

Just ok

Just ok not 4 star accomodation In a good location Microwave didn’t work Outside of building not clean or very well lit at night. On 11th floor it smelt damp
Stayed 4 nights in Apr 2025