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Aparthotel

Quest Auckland

4.0 star property

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Reception
Standard Apartment, 2 Bedrooms | Living area | 32-inch TV with cable channels, iPod dock
Standard Apartment, 2 Bedrooms | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Dryer
  • Parking available
  • Washer
  • Outdoor Space
  • Air conditioning
$89
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
363 Queen Street, Auckland, 1
  • Place, University of Auckland
    ‪3 min walk‬
  • Place, Sky Tower
    ‪10 min walk‬
  • Place, SkyCity Casino
    ‪10 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Apartment, 1 Bedroom

  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area | 32-inch TV with cable channels, iPod dock

Standard Apartment, 2 Bedrooms

  • 861 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Studio Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Apartment

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Two Bedroom Executive Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

Two Bedroom Executive Apartment

  • 861 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Studio Executive

Studio Executive | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Executive

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Exterior
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  • Washer
  • Dryer
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About this property

Quest Auckland

Aparthotel in Auckland Central Business District
Along with self parking, this smoke-free aparthotel has a business center and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, express check-in, and express check-out are onsite. Each apartment provides a TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a washer/dryer and a coffee/tea maker, and other amenities include free WiFi and a balcony. Weekly housekeeping is available.
Quest Auckland offers 70 air-conditioned accommodations with iPod docking stations and washers/dryers. Rooms open to balconies. Televisions come with cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Public areas are equipped with complimentary wireless Internet access. This aparthotel offers access to a business center. This business-friendly aparthotel also offers a terrace, a vending machine, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Quest Auckland is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi is limited to 24 hours per day

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (NZD 30 per night)
  • Limited onsite parking (max 1 space per unit)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: NZD 12 for adults and NZD 12 for children
  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 40 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 32-inch TV with cable channels
  • iPod dock
  • TV in common areas

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center
  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Free local calls
  • Housekeeping (weekly)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 70 units
  • Connecting units available

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Thursday (8:00 AM - 7:00 PM) and Friday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.0 per day
Cribs (infant beds) are available for NZD 15.0 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 12 for adults and NZD 12 for children
  • Covered self parking fee: NZD 30 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 15.0 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi is limited to 24 hours per day
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Auckland Quest
Quest Auckland
Quest Hotel Auckland
Quest Auckland Serviced Apartments Hotel Auckland Central
Quest Auckland Serviced Apartments New Zealand
Quest Auckland Aparthotel
Quest Auckland Serviced Apartments New Zealand
Quest Hotel Auckland
Quest Aparthotel
Quest Auckland Auckland
Quest Auckland Aparthotel
Quest Auckland Aparthotel Auckland

Reviews

Quest Auckland Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 463 out of 1002 reviews
Rating 8 - Good. 409 out of 1002 reviews
Rating 6 - Okay. 101 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

Reviews

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean, modern and easy check in. Excellent facilities and comfortable bed and lounge. Highly recommended
Stayed 1 night in Jun 2025

6/10 Okay

Elisabeth

Stayed 2 nights in Jun 2025

2/10 Terrible

Bryan

Disliked: Property conditions & facilities
Loud ringing sound from pipes, unable to sleep properly. Loud environment outside
Stayed 5 nights in May 2025

10/10 Excellent

Kylie

Stayed 1 night in Jun 2025

6/10 Okay

Mark

Stayed 3 nights in Feb 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 4 nights in May 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay and would definitely stay again.
Stayed 1 night in Apr 2025

6/10 Okay

John

Just ok

Just ok not 4 star accomodation In a good location Microwave didn’t work Outside of building not clean or very well lit at night. On 11th floor it smelt damp
Stayed 4 nights in Apr 2025

8/10 Good

Ghassan

Traveled with family
Liked: Cleanliness
Nice customer service and nice location. The washer and dryer in the room was a good addition.
Stayed 2 nights in Apr 2025

8/10 Good

Amelia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There’s been 3x false fire alarm during our stay. It’s scary and hassle to go down . I hope this alarm will be improved.
Stayed 4 nights in Mar 2025

6/10 Okay

Claude

Traveled with family
Liked: Amenities, property conditions & facilities
Personnel were very nice and accommodating. The area was not what I expected. Not as nice as I hoped. Room was ok, a bit dated.
Stayed 2 nights in Mar 2025

8/10 Good

sheryl

Liked: Cleanliness, amenities, property conditions & facilities
Good proximity to everything.
Stayed 1 night in Apr 2025

10/10 Excellent

Fleur

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, central & good value for money.
Stayed 1 night in Mar 2025

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
There was some confusion abt our room request before we arrived. However once we were onsite all was quickly resolved. The parking was tight as it is an urban garage. We were glad to have it available. Sat night there was beatung music from nearby venues all night. Otherwise unit was tip top, quiet and comfortable for our 5 night stay.
Stayed 5 nights in Mar 2025

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, room comfort

Excellent choice to spend a few days in Auckland

The front desk employees were very helpful, and the view front the apartment is great, thank you
From apartment 1603
Stayed 4 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
I moved to Quest after having a bad experience at a different property. The staff were incredibly welcoming and helpful. The room was exceptional and the entire property was clean and up to date.
Stayed 12 nights in Mar 2025

8/10 Good

Thi Dieu Hung

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Excellent location, helpful staff. The laundry facilities and kitchen included with the accommodation are very handy especially when you a light packer! Easy walking distance to many restaurants and the airport bus and other transport links.
Stayed 5 nights in Feb 2025

10/10 Excellent

Thi Dieu Hung

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. Our trip was split into two parts and we had the studio room for the first part and the one bedroom for the second part. The kitchenette and laundry facility included with the rooms are great. Plenty of space. Next to Myers Park and easy walking distance to the airport bus and other public transport links. Plenty of restaurants nearby. We would consider staying here again when we come back to Auckland.
Stayed 3 nights in Feb 2025

10/10 Excellent

Tricia

Liked: Cleanliness, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Helen

Liked: Cleanliness, room comfort

Good value, convenient suite hotel.

Suite was newly decorated, clean and had everything I wanted, including a little balcony with a great view of the city. Just a 10 min walk from the bus terminal - although uphill - no need for expensive cabs. Desk staff cheerful and helpful. It’s a suite hotel so no amenities such as a restaurant but right on main drag, which has everything. Silent at night.
Stayed 4 nights in Feb 2025

6/10 Okay

Andrew

Traveled with partner
Liked: Amenities
Parking stalls were too tight/narrow to maneuver suv. Staff friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Eruera

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca, Grand Terrace

Liked: Cleanliness, property conditions & facilities
Nice clean property. Room had everything you needed. Walkable to restaurants, shopping, harbor, tour meeting points.
Stayed 3 nights in Feb 2025

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff
Stayed 1 night in Feb 2025

8/10 Good

Daphne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking, first in first served. This was stated, then i received an email asking if I wanted parking, i said yes then got another email saying first in first served! Why ask? The only complaint about the room we had was the bathroom door was squeaky and woke up my husband when i opened it during the night. Otherwise, comfy bed, great pillows, good temperature, great shower and plenty of room for 2.
Stayed 1 night in Feb 2025