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Quest Auckland

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quest Auckland

View from property
Standard Apartment, 2 Bedrooms | Living area | 32-inch TV with cable channels, iPod dock
Front of property
Standard Apartment, 2 Bedrooms | Living area | 32-inch TV with cable channels, iPod dock
Studio Apartment | In-room dining

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Breakfast available
  • Washer
  • Outdoor Space

Explore the area

Map
363 Queen Street, Auckland, 1
  • Queen Street Shopping District
    1 min walk
  • University of Auckland
    6 min walk
  • The Civic Theater
    6 min walk
  • Auckland (AKL-Auckland Intl.)
    26 min drive

Room options

View all photos for Studio Executive

Studio Executive | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Studio Executive

  • 323 sq ft
  • Studio
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

32-inch TV with cable channels, iPod dock

Standard Apartment, 1 Bedroom

  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Executive Apartment

Desk, laptop workspace, blackout drapes, iron/ironing board

Two Bedroom Executive Apartment

  • 861 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area | 32-inch TV with cable channels, iPod dock

Standard Apartment, 2 Bedrooms

  • 861 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Studio Apartment

Studio Apartment | In-room dining

Studio Apartment

  • 355 sq ft
  • Studio
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Front of property

Abstract Hotel

Spa
Free WiFi
Restaurant
Breakfast available
4.3 out of 5, Excellent, (199)
The price is $67
per night
$77 total
includes taxes & fees
Dec 11 - Dec 12
Abstract Hotel

About this property

Quest Auckland

Aparthotel in Auckland Central Business District
Along with a bar/lounge, this smoke-free aparthotel has self parking and a business center. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and express check-in are onsite. Each apartment provides a TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a washer/dryer and a coffee/tea maker, and other amenities include free WiFi and a balcony.
Quest Auckland offers 70 air-conditioned accommodations with iPod docking stations and washers/dryers. Rooms open to balconies. Televisions come with cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Public areas are equipped with complimentary wireless Internet access. This aparthotel offers access to a business center. A bar/lounge is on site where guests can unwind with a drink. This business-friendly aparthotel also offers a terrace, a vending machine, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Quest Auckland is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.

Languages

Chinese (Mandarin), English, Filipino

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi is limited to 24 hours per day

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (NZD 30 per night)
  • Limited onsite parking (max 1 space per unit)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: NZD 12 for adults and NZD 12 for children
  • A bar/lounge
  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 40 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 32-inch TV with cable channels
  • iPod dock
  • TV in common areas

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center
  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 70 units
  • Connecting units available

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Thursday (8:00 AM - 7:00 PM) and Friday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.0 per day
Cribs (infant beds) are available for NZD 15.0 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 12 for adults and NZD 12 for children
  • Covered self parking fee: NZD 30 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 15.0 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Free in-room WiFi is limited to 24 hours per day
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Auckland Quest
Quest Auckland
Quest Hotel Auckland
Quest Auckland Serviced Apartments Hotel Auckland Central
Quest Auckland Serviced Apartments New Zealand
Quest Auckland Aparthotel
Quest Auckland Serviced Apartments New Zealand
Quest Hotel Auckland
Quest Aparthotel
Quest Auckland Auckland
Quest Auckland Aparthotel
Quest Auckland Aparthotel Auckland

Quest Auckland Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 409 out of 927 reviews" "
Rating 8 - Good. 395 out of 927 reviews" "
Rating 6 - Okay. 95 out of 927 reviews" "
Rating 4 - Poor. 21 out of 927 reviews" "
Rating 2 - Terrible. 7 out of 927 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Liked: Cleanliness, property conditions & facilities
Perfect spot for concert at town hall. Central and room was clean, tidy and had everything you need. Would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

jennifer

Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and staff are always pleasant
Stayed 1 night in Jul 2024

6/10 Okay

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Great location and excellent apartment but club on Queen Street intrusively audible until after 2am. Double glazing would help.
Stayed 1 night in Jul 2024

10/10 Excellent

Kelsi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy to get to and close to town
Stayed 1 night in Jul 2024

10/10 Excellent

James

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to say, very central
Stayed 2 nights in Jun 2024

10/10 Excellent

Jill

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We all loved our stay everything we needed and more. Walking distance to aotea square and cbd thank you
Stayed 1 night in May 2024

10/10 Excellent

Minghong

Stayed 7 nights in May 2024

10/10 Excellent

Athol

Liked: Property conditions & facilities
Great spot, great staff on duty.
Stayed 1 night in May 2024

8/10 Good

Rose

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Shower a bit too small but otherwise a great stay 😊
Stayed 3 nights in Apr 2024

8/10 Good

Paulette

Traveled with partner
Liked: Amenities
Location excellent, staff very welcoming.
Stayed 1 night in Apr 2024

6/10 Okay

Jose M

Traveled with partner
It was a terrible room we were given. Noisy from inside and out. House keeping not done properly. Bed uncomfortable. Light in bathroom made awful noise each time we turned it off. No clean towel had to go down to get some.
Stayed 3 nights in Apr 2024

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were incredibly helpful with advice for restaurants. The apartments are in a great spot, easy to get when driving. Everything is walkable, food, entertainment, the harbour are for ferries etc is only a 15-minute walk and 10 mins to Sky Tower. Room is a little outdated but had a great air conditioner. Everything at your fingertips including washing machine and dryer in the bathroom with complimentary washing liquid. Highly recommend.
Stayed 2 nights in Mar 2024

4/10 Poor

Marc

Traveled with partner
Liked: Cleanliness
Well, how to start… we booked a „Suite Executive“ which was supposed to have enough space for the two of us (30sqm), including a dining table to have food in the room. However, our room had no dining table and was only a bit over 20sqm - a dining table wouldn‘t even fit - and there was no space to properly sit down and eat. When asking the reception if we accidentally got a wrong room, she confirmed that this was the room we booked. When pointing out that the description on Expedia differs and we specifically booked this room for the space to have a decent size room and a dining option, she said Expedia must be wrong - no excuse offered. Upon complaining with Expedia they confirmed with the hotel that we got the correct room „Suite Executive“, but in no way reacted to the obvious false advertisement. „The booking is non-refundable and you got the room you booked“ Really Expedia? I am highly disappointed with the Hotel for the false advertisement, as well as with Expedia about their reaction when I complained…
Stayed 1 night in Mar 2024

10/10 Excellent

sam

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Mar 2024

10/10 Excellent

Devika

Liked: Cleanliness, room comfort
Clean and comfortable
The studio apartment had a balcony, a kitchenette, a spacious bathroom, and all the amenities. The staff are very friendly and helpful.
Stayed 5 nights in Feb 2024

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Shower head was loose Everything else excellent
Stayed 1 night in Feb 2024

10/10 Excellent

Andrea K

Stayed 1 night in Feb 2024

10/10 Excellent

S D Poynter

Liked: Cleanliness, room comfort
Easy check-in, clean and comfortable room with good amenities, close to everything - will definitely use again
Stayed 1 night in Feb 2024

8/10 Good

Ashley

Liked: Cleanliness, room comfort
Very clean
check-in was easy and quick the young lady was friendly and helpful.. The room was clean and tidy they even vacuumed under the beds. 10-15 minute walk to the casino.. If your looking for something to eat and you dont mind walking up a steep hill there are plenty of options to choose from
Stayed 2 nights in Feb 2024

6/10 Okay

Anthony

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I must first mention that the staff was very nice and check in was a breeze. However, the quality of the apartment was not as advertised in the listing. The bathrooms need maintenance, or at least new fixtures. The windows are not sealed and street noise is quite noticeable. The beds and pillows are super firm. Overall it felt very dated and lackluster. It was not worth the cost.
Stayed 1 night in Feb 2024

8/10 Good

Georgia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the customer service was good. The room was as we expected it to be nothing too fancy but it had all that we needed. I would’ve liked if there were coffee cups adjacent to the coffee machine in the foyer.
Stayed 3 nights in Feb 2024

8/10 Good

Lyn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We arrived late and they had a process in place for late check in to the premises. The hotel was clean and quiet despite being close to the city.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kelsi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024