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Quest Henderson

4.0 star property

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Photo gallery for Quest Henderson

Located in the heart of the city, this hotel offers a striking urban presence with a prominent entrance.
Enjoy a comfortable stay in this well-equipped room with a large bed, kitchenette, and flat-screen TV.
Relax in a stylish living room with a black leather sofa, glass coffee table, and vibrant artwork.
Experience the sleek lobby with a glass door, comfortable seating area, and vibrant artwork.
Relax in this spacious room with a large bed, seating area, and kitchenette, offering a city view from the large window.

Popular amenities

  • Breakfast available
  • Housekeeping
  • Kitchen
  • Laundry
  • Air conditioning

Explore the area

Map
12 Wadier Place, Auckland, Auckland, 610
  • Waitakere Hospital
    ‪8 min walk‬
  • Trusts Stadium
    ‪3 min drive‬
  • Auckland Zoo
    ‪10 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪30 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Select Comfort beds, individually decorated, individually furnished

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(4 reviews)
  • 322 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Select Comfort beds, individually decorated, individually furnished

Studio

9.2 out of 10
Wonderful
(28 reviews)
  • 22 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quest Henderson

4-star hotel in Henderson
Self parking, a business center, and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and express check-in are onsite.
Quest Henderson offers 39 accommodations with iPod docking stations and washers/dryers. These individually decorated and furnished accommodations include desks. Beds feature Select Comfort mattresses. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. 32-inch LCD televisions come with premium digital channels, DVD players, and pay movies. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public areas are equipped with complimentary wireless Internet access. This 4-star property offers access to a business center. This Auckland hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge). Guests can use the health club at a partner property.

Quest Henderson has designated areas for smoking.

Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.

Languages

English, Greek, Hindi, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 5 per day)
  • In-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (NZD 12.50 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; NZD 15 for adults and NZD 15 for children

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • DVD player
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 65
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the exterior intercom for check-in assistance and key retrieval instructions.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 45 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 300 per accommodation, per stay
  • Breakage deposit: NZD 200 per stay

We have included all charges provided to us by the property.

Guests requesting to split the king bed in the 1-Bedroom Apartment, 2 Bedroom-Apartment and the Studio will be charged an additional fee of NZD 10 per night.

Optional extras

  • Fee for continental breakfast: approximately NZD 15 for adults and NZD 15 for children
  • Fee for in-room wireless internet: NZD 5 per day (4-device limit, rates may vary)
  • Self parking fee: NZD 12.50 per night (in/out privileges)
  • Late check-out fee: NZD 65 (subject to availability)
  • Rollaway bed fee: NZD 45 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Quest Apartment Henderson
Quest Henderson
Quest Henderson Apartment
Quest Henderson Auckland
Quest Henderson Hotel
Quest Henderson Auckland
Quest Henderson Hotel Auckland

Quest Henderson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 215 out of 484 reviews
Rating 8 - Good. 189 out of 484 reviews
Rating 6 - Okay. 53 out of 484 reviews
Rating 4 - Poor. 19 out of 484 reviews
Rating 2 - Terrible. 8 out of 484 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tanya

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room clean only downfall no on sight parking
Stayed 2 nights in Apr 2025

10/10 Excellent

Kaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was an amazing place for me and my partner we both loved it. we will definitely be coming back!
Stayed 1 night in Apr 2025

10/10 Excellent

Silovate

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room service
Stayed 3 nights in Apr 2025

10/10 Excellent

Zandea, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in need of somewhere to stay in the local Henderson area, that was convenient, safe, warm and provided a good night's sleep and I found this gem! The amazing Quest Henderson staff made me feel right at home from the duty managers at the front desk, Thalia, Russell and Carol, to the handyman Tyler who maintained the building and it's facilities and the hard working room service staff Julie, Lalita and Samjhana. I also had the opportunity to meet and chat to Nick the hotel managing director. I mentioned to Nick that he had incredible staff that made this hotel studio apartments a home away from home. I appreciated all your kindness, care, compassion, love and genuine helpfulness. You made my stay a memorable one. And I would highly recommend this hotel studio apartments to any of my family and friends. Keep up the amazing work. I appreciate you all.
Stayed 6 nights in Apr 2025

10/10 Excellent

Josh

Stayed 2 nights in Apr 2025

10/10 Excellent

Zandea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The studio apartment I was in had everything I needed, i.e. fridge/freezer, oven, microwave, dishwasher, iron, washing machine and dryer. However, the exceptional customer service from all the staff from Thalia, Carol and Russell at the front desk and also the friendly, respectful and helpful cleaning staff like Lalita and Samjhana made my stay memorable. I appreciate your efforts and hard work.
Stayed 4 nights in Apr 2025

8/10 Good

Kerry

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Abby

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the Trusts Arena.
Stayed 3 nights in Mar 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great central Henderson location. We arrived late but after hours check in was easy. Nice and comfy, and quiet. Loved that we had a kitchenette and there was also ac waging machine and dryer in the bathroom.
Stayed 2 nights in Mar 2025

10/10 Excellent

Olivia

Stayed 1 night in Mar 2025

8/10 Good

Tara

Stayed 1 night in Mar 2025

8/10 Good

Rozanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that u have everything u need especially a washing machine and dryer. And a good sized fridge.
Stayed 3 nights in Mar 2025

8/10 Good

Kekeatamaitai

Liked: Amenities
Parking was good for wheelchair cars. But limited parking
Stayed 2 nights in Feb 2025

8/10 Good

Kekeatamaitai

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Dryer did not really work. No instructions
Stayed 1 night in Feb 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience. Very easy and safe.
Stayed 1 night in Mar 2025

10/10 Excellent

Piripi

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, really nice room and amenities. Would love to stay again when in West Auckland
Stayed 1 night in Mar 2025

10/10 Excellent

Shanon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and cozy very affordable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good facility & real comfortable bed
Stayed 1 night in Mar 2025

10/10 Excellent

Terri-Lei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the secluded area, nice and quiet. Staff were very helpful and always smiling.
Stayed 5 nights in Feb 2025

10/10 Excellent

Hamish

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent use of space in room. Very clean,tidy and quiet. Great vaule for money.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Just ok

Room was nice. Bathroom was not clean and old/ needing freshening. Water pressure in the shower was very low.
Stayed 1 night in Feb 2025

10/10 Excellent

Annamarie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Having a full kitchen makes it so easy to stay
Stayed 1 night in Feb 2025

8/10 Good

Shazil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and very clean
Stayed 2 nights in Feb 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, room comfort

Nice, simple hotel in West Auckland

Communication with hotel was good, on arrival had my car park clearly labelled so was super easy to find. Check in staff were excellent, friendly and explained everything we needed to know. Location was good, room was great including fridge and laundry. Only downsides for me was the comfort of that specific bed, mattress had 2 different sides and neither really comfortable for myself (one too bouncy and the other too firm). WiFi was a little spotty while I worked as well. Good value for money.
Stayed 2 nights in Feb 2025