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Quest Henderson

4.0 star property

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Photo gallery for Quest Henderson

Exterior
Lobby
Select Comfort beds, individually decorated, individually furnished
Full-size fridge, microwave, stovetop, dishwasher
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Kitchen
  • Laundry
  • Air conditioning

Explore the area

Map
12 Wadier Place, Auckland, Auckland, 610
  • Waitakere Hospital
    ‪8 min walk‬
  • Trusts Stadium
    ‪3 min drive‬
  • Auckland Zoo
    ‪10 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪30 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Select Comfort beds, individually decorated, individually furnished

Apartment, 1 Bedroom

  • 322 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Select Comfort beds, individually decorated, individually furnished

Studio

  • 22 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quest Henderson

4-star hotel in Henderson
Self parking, a business center, and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and express check-in are onsite.
Quest Henderson offers 39 accommodations with iPod docking stations and washers/dryers. These individually decorated and furnished accommodations include desks. Beds feature Select Comfort mattresses. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. 32-inch LCD televisions come with premium digital channels, DVD players, and pay movies. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public areas are equipped with complimentary wireless Internet access. This 4-star property offers access to a business center. This Auckland hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge). Guests can use the health club at a partner property.

Quest Henderson has designated areas for smoking.

Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.

Languages

English, Greek, Hindi, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 5 per day)
  • In-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (NZD 12.50 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; NZD 15 for adults and NZD 15 for children

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • DVD player
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 65
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the exterior intercom for check-in assistance and key retrieval instructions.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 45 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 300 per accommodation, per stay
  • Breakage deposit: NZD 200 per stay

We have included all charges provided to us by the property.

Guests requesting to split the king bed in the 1-Bedroom Apartment, 2 Bedroom-Apartment and the Studio will be charged an additional fee of NZD 10 per night.

Optional extras

  • Fee for continental breakfast: approximately NZD 15 for adults and NZD 15 for children
  • Fee for in-room wireless internet: NZD 5 per day (4-device limit, rates may vary)
  • Self parking fee: NZD 12.50 per night (in/out privileges)
  • Late check-out fee: NZD 65 (subject to availability)
  • Rollaway bed fee: NZD 45 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Quest Apartment Henderson
Quest Henderson
Quest Henderson Apartment
Quest Henderson Auckland
Quest Henderson Hotel
Quest Henderson Auckland
Quest Henderson Hotel Auckland

Quest Henderson Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 204 out of 463 reviews
Rating 8 - Good. 180 out of 463 reviews
Rating 6 - Okay. 52 out of 463 reviews
Rating 4 - Poor. 19 out of 463 reviews
Rating 2 - Terrible. 8 out of 463 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Just ok

Room was nice. Bathroom was not clean and old/ needing freshening. Water pressure in the shower was very low.
Stayed 1 night in Feb 2025

10/10 Excellent

Annamarie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Having a full kitchen makes it so easy to stay
Stayed 1 night in Feb 2025

8/10 Good

Shazil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and very clean
Stayed 2 nights in Feb 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, room comfort

Nice, simple hotel in West Auckland

Communication with hotel was good, on arrival had my car park clearly labelled so was super easy to find. Check in staff were excellent, friendly and explained everything we needed to know. Location was good, room was great including fridge and laundry. Only downsides for me was the comfort of that specific bed, mattress had 2 different sides and neither really comfortable for myself (one too bouncy and the other too firm). WiFi was a little spotty while I worked as well. Good value for money.
Stayed 2 nights in Feb 2025

6/10 Okay

Gillian

Liked: Cleanliness
Excellent bed, but the windows were heavily tinted which made it look dull and drab. The curtains hang badly. Several people , including me, had difficulty with the "keys" and access instructions when desk not manned were not clear. The double doors made access with bags very awkward.
Stayed 2 nights in Jan 2025

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, highly recommend.

Easy check in with great service, made everything smooth and simple. And even gave us tips of where to go and made conversation about the concert we were going to see. Room was completely clean and bigger than we thought it was going to be, shower water pressure was very good. Unlimited wifi which was fairly quick. Room service was also great. Overall I highly recommend staying here and would also recommend getting the parking for $10 a night as it definitely made life a whole lot easier.
Stayed 2 nights in Jan 2025

8/10 Good

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, goid size room and everything you need
Stayed 1 night in Jan 2025

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Tessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean accomodation. Friendly staff. Lacks dining amenities.
Stayed 4 nights in Dec 2024

2/10 Terrible

Ursula

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Gerald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient accomodation in Henderson . We will stay again .
Stayed 1 night in Dec 2024

8/10 Good

Graeme

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were originally put into a studio although we booked a one bedroom apartment. It was quickly and efficiently resolved.
Stayed 4 nights in Nov 2024

6/10 Okay

Martha, Geneva

Traveled with partner
Liked: Staff & service
Area was convenient for our plans. Parts of the room shows wear and tear but was clean and well equipped. Downside was that the room wasn’t sound proof. We can hear car doors and people talking on the street in the evening. One time we heard luggage trolley in the middle of the night. Otherwise stay went as expected.
Stayed 3 nights in Oct 2024

8/10 Good

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and easy to get into the hotel. Shops close by and in walkable distance.
Stayed 3 nights in Oct 2024

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy. Staff were very friendly and helpful. The extractor fan over the cooker was not working. It was reasonably quiet. Overall not bad at all.
Stayed 3 nights in Sep 2024

8/10 Good

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for what I needed

I had an appointment in the area early in the morning in the area, so was perfect for location for me. Comfortable and had everything I required.
Stayed 1 night in Aug 2024

10/10 Excellent

Pete

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to all the amenities, and excellent service very helpful. Diffinitly recommend a return trip.
Stayed 1 night in Aug 2024

10/10 Excellent

kori

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean
Stayed 1 night in Jul 2024

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing rights there for your needs
Stayed 1 night in Jul 2024

10/10 Excellent

M.

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Perfect for whatvwe were doing.
Stayed 2 nights in Jul 2024

8/10 Good

Gavin

Stayed 1 night in Jun 2024

10/10 Excellent

Sudesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Sandy

Traveled with partner
Liked: Cleanliness, staff & service
Helpful and friendly staff. Easy parking and quiet
Stayed 1 night in Apr 2024

6/10 Okay

Rochelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room nice. Parking easy enough to find. Price of room very good.
Stayed 2 nights in Mar 2024

10/10 Excellent

RAYMOND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room i was allocated needs some attention with the plastwr board damaged. Also there is no EV charging at this property.
Stayed 1 night in Mar 2024