Self parking, dry cleaning, and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Each apartment provides a microwave and a coffee/tea maker, plus free WiFi and a TV. A stovetop, a dishwasher, and a hair dryer are among the other amenities available to guests.
Quest Mount Eden offers 52 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.
Bathrooms include showers. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.
Quest Mount Eden features laundry facilities, dry cleaning/laundry services, and complimentary use of a nearby fitness facility. Public areas are equipped with complimentary wireless Internet access. Limited onsite parking is offered on request (surcharge), and a car charging station is available.
Quest Mount Eden is a smoke-free property.
Languages
English, Hindi, Urdu
Property amenities
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Onsite parking available only on request
Secured, covered self parking on site (NZD 20 per night)
Limited onsite parking
Wheelchair-accessible parking available
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Microwave
Stovetop
Toaster
Bedrooms
Bedsheets provided
Rollaway/extra bed: NZD 30 per day
Bathroom
Hair dryer
Shower
Towels provided
Entertainment
42-inch TV
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Desk
Desk chair
Comfort
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Smoke-free property
Services and conveniences
Housekeeping (daily)
Luggage storage
Location highlights
In a business district
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
General
1 building
52 units
Built in 2021
Electric car charging station
Recycling
Soundproofing
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
The property charges 3.5 percent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests will receive an email 48 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival
Access methods
Staffed front desk, lockbox
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 30.0 per day
Cribs (infant beds) are available for NZD 10.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of NZD 200 will be collected before check-in.
We have included all charges provided to us by the property.
This property's general deposit is refundable via credit card within 7 days after check-out, pending room inspection.
Optional extras
Covered self parking fee: NZD 20 per night
Crib (infant bed) fee: NZD 10.0 per day
Rollaway bed fee: NZD 30.0 per day
Credit card charges are subject to a surcharge of 3.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Quest Mount Eden Auckland
Quest Mount Eden Aparthotel
Quest Mount Eden Aparthotel Auckland
Quest Mount Eden Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Fantastic customer service from the staff. Rooms very comfortable and spotlessly clean. Room even had washing machine and dryer, kitchenette so very well equipped.
Sue
Stayed 1 night in Aug 2024
10/10 Excellent
Jan
Aug 18, 2024
Liked: Cleanliness, room comfort
Room was great, had absolutely everything we needed, even a washing machine! Cleverly designed space, compact, yet spacious. Would definitely stay again.
Nicely laid out room with a full kitchen and amenities. Even the entry level suite is quite spacious with a wardrobe and dining table.
Parking is scarce so best to book ahead.
Easy and pleasant check in. Would definitely stay again.
Overall good clean condition and reasonably priced. Each time an adjoining room door opened and closed, my bed was shaking! Other than that could not find fault with anything else.
We loved our stay. Could not ask for anything more. From check in to check out everything went extremely smooth. The room was very well thought out and had everything we needed and more.
Place is new and clean. HOWEVER - we booked for 3. The room was an apartment, but you had to then pay for an extra bed for the third person. First time i've experienced this 'add on' after using expedia for 20 years. Be aware of this if booking for 3
I had to get a paid assigned parking spot. I found that some others used my assigned spot two times. Concerned about parking at other areas and get towed while I was sleeping in the room. Why would I pay for assigned parking if others can park use that spot without any action by QUEST.
Was a nice spot with a quiet road outside while we were there. Lovely room, just found the bed a little uncomfortable and pillows to big and fluffy which was no good for neck.
Very efficient with a request. Easy parking. Reception staff very friendly and helpful.
Hotel was spotlessly clean. Rooms were nice, even the studio didn’t feel small.
Would stay again and recommend.