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Aparthotel

Quest on Queen

3.5 star property

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Photo gallery for Quest on Queen

Apartment, 1 Bedroom | Balcony
Interior entrance
Point of interest
Point of interest
Apartment, 1 Bedroom | 1 bedroom, premium bedding, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Apart-hotel

1 bedroom1 bathroomSleeps 3344 sq ft

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning
  • Gym
$114
includes taxes & fees
Feb 8 - Feb 9

Explore the area

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62 Queen Street, Auckland Central Business District, Auckland, 1010
  • Place, Queen Street Shopping District
    ‪1 min walk‬
  • Place, Auckland Ferry Terminal
    ‪5 min walk‬
  • Place, Sky Tower
    ‪6 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

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  • Washer
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About this property

Quest on Queen

3.5-star aparthotel in Auckland Central Business District
This smoke-free aparthotel features a fitness center, laundry facilities, and express check-out. WiFi in public areas is free. The apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a sitting area.
This aparthotel offers 36 accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch Smart televisions come with digital channels. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.
This aparthotel features a fitness center, laundry facilities, and express check-out. Wireless Internet access is complimentary. This Auckland aparthotel also offers complimentary use of a nearby fitness facility and an elevator.

This aparthotel is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 40 per night); reservations required

Family friendly

  • Crib: NZD 10 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 15 for adults and NZD 15 for children

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: NZD 30 per day

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 32-inch smart TV with digital channels

Outdoor areas

  • Balcony

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Free local calls
  • Iron/ironing board
  • Luggage storage
  • Phone

Location highlights

  • In an entertainment district
  • In the city center
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 16 floors
  • 36 units
  • Built in 2006

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Load and start the dishwasher
Gather used towels
Remove personal items
Turn off the lights, lock the doors, and return the keys
Checking-out prior to our opening hours (8AM)? Kindly drop the apartment keys into the express checkout key drop box located next to the reception door on the lobby level.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 30.0 per day
Cribs (infant beds) are available for NZD 10.0 per night

Property payment types

Important information

Fees

The general deposit is equal to the first night's room rate and is charged to the card provided at booking 48 hours before arrival. The deposit is refundable within 5 days after check-out, pending room inspection.

Optional extras

  • Fee for continental breakfast: approximately NZD 15 for adults and NZD 15 for children
  • Nearby parking fee: NZD 40 per night (951 ft away)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 30.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Quest Queen
Quest Queen Auckland
Quest Queen Hotel
Quest Queen Hotel Auckland
Quest On Queen Auckland, New Zealand
Quest On Queen Hotel Auckland Central
Quest Queen Apartment Auckland
Quest Queen Apartment
Quest on Queen Auckland
Quest on Queen Aparthotel
Quest on Queen Aparthotel Auckland

Quest on Queen Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 339 out of 766 reviews
Rating 8 - Good. 299 out of 766 reviews
Rating 6 - Okay. 81 out of 766 reviews
Rating 4 - Poor. 28 out of 766 reviews
Rating 2 - Terrible. 19 out of 766 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Pravin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room Facilities staff
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities
Spotless room, excellent location. Staff was super friendly.
Stayed 16 nights in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, amenities
Room very clean and staff helpful and smiling.
Stayed 3 nights in Oct 2025

10/10 Excellent

Valerie

Liked: Cleanliness
Stayed 3 nights in Oct 2025

8/10 Good

Dave

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Sophie

Liked: Cleanliness
Stayed 4 nights in Oct 2025

8/10 Good

Carol

Traveled with partner
Liked: Cleanliness
Great location and friendly, helpful managers. The accommodation is a bit tired, and I'd recommend taking earplugs as central city can be noisy overnight, but overall value for money.
Stayed 1 night in Oct 2025

8/10 Good

Lisa

Business traveler
Liked: Cleanliness, room comfort

One week business trip

Good size apartment in the middle of the city. Parking in a separate location but still easy. Great staff who really know their job and are very helpful. The bedroom curtains don’t block out any light at all so difficult to sleep. Please fix this! It is getting a bit old and tired but still all ok. Will stay here again.
Stayed 6 nights in Oct 2025

10/10 Excellent

Winnie

Liked: Cleanliness, property conditions & facilities
Didn’t dine in but everything else was excellent
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Kent

Liked: Cleanliness, room comfort
We had late check in, after staff is off property. But with a phone connection and code for a lock box, entry was smooth. Lots a shops and eating stops in the area. Some noise from outside area.
Stayed 2 nights in Sep 2025

10/10 Excellent

MARK

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff Great views
Stayed 4 nights in Sep 2025

6/10 Okay

Yvette

Traveled with partner
Disliked: Amenities
More photos of various rooms need to be supplied as our room and view we had not look like the only one that was available. Bathroom wasn't fully clean and needs a general freshen up. Very very noisy from a close bar into early hours, which is out of their control but just take note incase that's an issue for you. Front office staff were lovely and very handy to shops which is ultimately why we chose to stay there.
Stayed 1 night in Sep 2025

10/10 Excellent

CHEUNG

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Brian

Liked: Cleanliness, room comfort

Great location

Great location downtown...easy check in..spacious room with good amenities...comfortable bed..considering in ciyy centre it was vety quiet...msny eating options nearby.
Stayed 1 night in Sep 2025

8/10 Good

Norie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great for proximity to food places in the city
Stayed 2 nights in Sep 2025

10/10 Excellent

Lesio

Liked: Cleanliness, amenities, property conditions & facilities
Thank you for giving me high room with water view like I requested, really appreciate it and will be back again soon
Stayed 1 night in Aug 2025

10/10 Excellent

Sophie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
some scissors inside the kitchen drawers, bed comfy :)
Stayed 1 night in Aug 2025

10/10 Excellent

SARAH

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a really nice time there.
Stayed 3 nights in Aug 2025

8/10 Good

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Kevin, Highlands Park

Traveled with partner
Liked: Cleanliness
Very easy to check in, with great welcome and staff.
Stayed 1 night in May 2025

8/10 Good

Chris, Whanganui

Business traveler
Liked: Amenities
Stayed 1 night in Apr 2025

8/10 Good

Abhay

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Yunariwati

Disliked: Cleanliness

Good location and value but needs maintenance

There is a general lack of maintenance and care. There are a lot of cracked tiles and the floor was somewhat dirty. Also, we arrived on public holiday before 4 pm and the reception was not open. This is despite closing time is indicated as being at 4pm. The bed was comfortable and noise from Queen street is not an issue. It is close to everything you need. Overall, it was reasonable valuable for its location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nicolas

Business traveler
Liked: Cleanliness, room comfort
Stayed 5 nights in Mar 2025