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Aparthotel

Quest Parnell

4.0 star property

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Photo gallery for Quest Parnell

Exterior
Studio | Bathroom | Free toiletries, hair dryer, towels
Outdoor pool
Suite, 2 Bedrooms | Living area | LCD TV
Suite, 2 Bedrooms | Private kitchen | Fridge, microwave, stovetop, dishwasher

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning
  • Gym
$151
includes taxes & fees
Feb 15 - Feb 16

Explore the area

View in a map
8 Heather Street, Auckland, 1052
  • Place, Auckland Domain
    ‪2 min walk‬
  • Place, University of Auckland
    ‪6 min walk‬
  • Place, Spark Arena
    ‪10 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, desk, soundproofing, iron/ironing board

Suite, 2 Bedrooms

  • 743 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Studio

Studio | Private kitchen | Fridge, microwave, stovetop, dishwasher

Studio

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Quest Parnell

4-star aparthotel in Parnell
This smoke-free aparthotel features an outdoor pool, a fitness center, and a 24-hour business center. WiFi in public areas is free. Additionally, a conference center, self parking, and conference space are onsite. Each apartment provides a washer/dryer and a refrigerator, plus free WiFi and an LCD TV with satellite channels. Guests can appreciate conveniences like a microwave and a coffee/tea maker, and other amenities include a stovetop and a dishwasher.
Quest Parnell offers 38 accommodations with washers/dryers and safes. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Auckland aparthotel provides complimentary wireless Internet access. LCD televisions come with premium satellite channels. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
Quest Parnell features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site at this 4-star property. Event facilities measuring 495 square feet (46 square meters) include a conference center. This business-friendly aparthotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Quest Parnell is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (NZD 29 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: NZD 15 per person

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 65 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • 24-hour business center
  • Conference center (495 square feet of space)
  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoking not allowed

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Lockers
  • Safe
  • Safe at front desk

Location highlights

  • In a historical district
  • In a shopping district
  • In the city center
  • In the suburbs

Things to do

  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 3 floors
  • 38 units
  • Built in 2003
  • Reception hall
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 65.0 per day
Cribs (infant beds) are available for NZD 30 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 15 per person
  • Covered self parking fee: NZD 29.00 per night
  • Crib (infant bed) fee: NZD 30 per night
  • Rollaway bed fee: NZD 65.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:30 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Parnell Quest
Quest Apartment Parnell
Quest Parnell
Quest Parnell Auckland, New Zealand
Quest Parnell Hotel Auckland Central
Quest Parnell Apartment
Quest Parnell Auckland
Quest Parnell Aparthotel
Quest Parnell Aparthotel Auckland

Quest Parnell Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 358 out of 597 reviews
Rating 8 - Good. 201 out of 597 reviews
Rating 6 - Okay. 28 out of 597 reviews
Rating 4 - Poor. 6 out of 597 reviews
Rating 2 - Terrible. 4 out of 597 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Every aspect of our stay was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Richard, Mount Martha

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very handy location just off the main road of Parnell, so quiet but any easy walk to plenty of dining options. Public transport is just down the road as well.
Stayed 1 night in Oct 2025

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, room comfort
Check in was terrible. My email said office open till 9pm. Arrived 7,30pm and office shut. Tried outside phone 5 times and phone kept cutting out. Phoned Quest uusing my cellphone and person said push communication button on panel. There was no cummunication button - just the dial pad that kept cutting out. Luckily off duty receptionist went past and punched in code to retrieve my keys. Very poor service
Stayed 1 night in Oct 2025

10/10 Excellent

Iain, Paihia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location and excellent service!
Stayed 1 night in Oct 2025

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and very easy to get to. The apartment was basic but spacious and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Kerry

Stayed 2 nights in Jun 2025

10/10 Excellent

BILL

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kerry

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, room comfort

Fabulous Stay in Auckland.

This was a great stay while in Auckland. Near to so many great cafes and the room had a washer/dryer so we could do laundry as we were in New Zealand for 25 days. The bed was very comfy and the room spotless. Pennie was exceptionally helpful and so flexible with an early check in and giving us good suggestions on what to do, where to go and where to eat. A fabulous experience.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was relaxing, the apartment had everything we needed and was spacious and close to restaurants and central Auckland.
Stayed 4 nights in Apr 2025

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities
Good location to an event at the Auckland Domain
Stayed 1 night in Mar 2025

10/10 Excellent

Zach

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean room. Very friendly staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Brilliant overall. Would stay again
Stayed 1 night in Mar 2025

10/10 Excellent

SHARON

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good for the area as we went to a party down the road room was .nice and quite andI tidy
Stayed 1 night in Feb 2025

10/10 Excellent

song-mahn

Liked: Cleanliness, amenities, property conditions & facilities
The lap pool that extends over the lobby with a glass bottom was quite relaxing after a humid day
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, room comfort

Awesome hotel and location

Super friendly, fantastic location in Parnell with tons of restaurants and coffee shops. Really awesome section of Auckland to stay as it’s fun, local yet only 20 minutes from Queen Street. Hotel staff were awesome and helpful. Would DEFINITELY stay there again!
Stayed 1 night in Jan 2025

10/10 Excellent

Belinda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet - I felt as though I was the only person on my floor. Walking distance very manageable to the ASB CLASSIC TENNIS. Staff at Quest very helpful especially with the room shower being blocked. Would have enjoyed some salt and pepper as condiments in the unit.
Stayed 7 nights in Dec 2024

8/10 Good

Siu Yin

Stayed 3 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Exceptionally clean!
Stayed 2 nights in Dec 2024

10/10 Excellent

rita, New York

Liked: Cleanliness, amenities, property conditions & facilities
This was our second stay in Auckland. Lovely to find this charming neighborhood. Nicer than the business section. Loved that Quest had dishes, a little kitchen and even a washer dryer with a thoughtful packet of laundry detergent.
Stayed 1 night in Nov 2024

10/10 Excellent

Jan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Jo

Liked: Cleanliness, property conditions & facilities
The hotel was central which was great. The room was clean and tidy and a generous size. The balcony was lovely. Our telephone did not work even after it was replaced and there was a terrible noise in our hallway from drying out rooms. The people at the front desk were very helpful. The pool was great, especially being saltwater. it was very easy to book a park for a friend. I would most definitely stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

ANZ

Traveled with group
Liked: Cleanliness, room comfort

Excellent late arrival

We had late check in and it was so easy and safe to get into our apartments . So clean and the staff who helped me that very late evening was so patient and helpful over the phone .
Stayed 1 night in Oct 2024

8/10 Good

Regan

Liked: Cleanliness, property conditions & facilities
So clean. We will be back. Had one issue with the shower filling up quickly so maybe just clean the drains.
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, lots of dining options close by and close to the city
Stayed 2 nights in Aug 2024