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Quest Ponsonby

4.5 star property

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Photo gallery for Quest Ponsonby

Front of property - evening/night
Studio | Desk, iron/ironing board, free WiFi, bed sheets
Balcony
Apartment, 1 Bedroom | Desk, iron/ironing board, free WiFi, bed sheets
Studio | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
68 Ponsonby Road, Auckland, 1011
  • SkyCity Casino
    ‪4 min drive‬
  • Sky Tower
    ‪4 min drive‬
  • Auckland Ferry Terminal
    ‪5 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Studio

Studio | Desk, iron/ironing board, free WiFi, bed sheets

Studio

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Desk, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Desk, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms

  • 969 sq ft
  • Sleeps 4
  • 2 King Beds

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About this property

Quest Ponsonby

4.5-star hotel in Grey Lynn
Self parking and dry cleaning are available at this smoke-free hotel.
Quest Ponsonby offers 38 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels.

This Auckland hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Quest Ponsonby features dry cleaning/laundry services and an elevator. The property has a front desk available during limited hours. Parking is available onsite for a surcharge.

Quest Ponsonby is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transportation

  • Secured, covered self parking on site (NZD 30 per day)

Family friendly

  • In-room microwave

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 35 per day
Cribs (infant beds) are available for NZD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: NZD 30.00 per day (in/out privileges)
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ponsonby Quest
Quest Ponsonby
Quest Ponsonby Apartment
Quest Ponsonby Apartment Auckland
Quest Ponsonby Auckland
Quest Ponsonby Auckland, New Zealand
Quest Ponsonby Hotel Auckland Central
Quest Ponsonby Hotel
Quest Ponsonby Auckland
Quest Ponsonby Hotel Auckland

Quest Ponsonby Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 266 out of 726 reviews
Rating 8 - Good. 283 out of 726 reviews
Rating 6 - Okay. 104 out of 726 reviews
Rating 4 - Poor. 43 out of 726 reviews
Rating 2 - Terrible. 30 out of 726 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, easy check in and nice clean room
Stayed 2 nights in Dec 2024

10/10 Excellent

Marlene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoy our stay at the Quest Ponsonby because it is very close to family. We can walk most places we want. The staff are caring and reliable.
Stayed 4 nights in Nov 2024

8/10 Good

Daanesh

Stayed 1 night in Nov 2024

6/10 Okay

Mattin

Business traveler
Stayed 3 nights in Sep 2024

6/10 Okay

Shaw-Leslie, Richmond

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Dated rooms that aren't set up properly. Needs a refresh pronto
Stayed 2 nights in Nov 2024

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay - convenient location
Stayed 3 nights in Nov 2024

10/10 Excellent

Toni

Stayed 1 night in Oct 2024

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
If you want to stay in Ponsonby then this is an ideal location. If you have a car then I would recommend booking as early as possible to get a spot.
Stayed 1 night in Nov 2024

8/10 Good

eliot

Liked: Staff & service
Disliked: Cleanliness
In A Pinch..
Stayed 1 night in Nov 2024

8/10 Good

Dennis, Kaipara Flats

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here a lot. Find it so convenient with everything in easy walk, rooms comfortable, clean, and well equipped.
Stayed 2 nights in Nov 2024

6/10 Okay

Ange

Business traveler
Liked: Amenities
Disliked: Staff & service
Always use the quest for business accom but they are a nightmare to get hold of
Stayed 1 night in Oct 2024

8/10 Good

Megan, Cambridge

Traveled with partner
Liked: Cleanliness, staff & service
Our stay was great for what we needed, it was very cheap and it was clean and a good location. Car parking on site is very secure however tight in a large vehicle. The room did not have a window you could see out as there were privacy shutters so we kept the blinds shut, okay for one night but maybe not any longer. Staff were great. It is a solid 3 star hotel in my opinion and a good budget option.
Stayed 1 night in Sep 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
It is what it is
Stayed 1 night in Oct 2024

10/10 Excellent

Samara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great comfortable place to stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Candice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!
Great location, spacious, modern, all facilities.
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service
So nice having a "person" check us in and they were super nice and helpful so we felt spoiled like a proper hotel you know? They genuinely cared too so our anxiety was calmer!
Stayed 1 night in Sep 2024

10/10 Excellent

Ricky

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Dennis, Kaipara Flats

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the Quest Ponsonby an ideal place to stay while in Auckland. Its facilities are clean and comparable to those of the bigger hotels in the city.
Stayed 2 nights in Sep 2024

6/10 Okay

Marlene

Traveled with partner
Liked: Cleanliness, staff & service
Quest is very convenient to family we are visiting. Our room was small compared to other rooms we've stayed in at the Quest. We had no surfaces to lay our things out on and no drawers so that meant we could not empty our suitcase. That lay on the one chair available. Rooms are always clean and we will use the Quest next trip to Auckland. Hopefully, we will get a better room
Stayed 4 nights in Sep 2024

8/10 Good

Matt

Business traveler
Liked: Cleanliness, staff & service, amenities
Great spot and n fun road. Food and drinks a plenty.
Stayed 3 nights in Sep 2024

10/10 Excellent

Conrad

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, easy location. Lots around the area to eat & shop. Rooms and bathrooms are fine, would stay again no problem
Stayed 1 night in Aug 2024

8/10 Good

Lynne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in this unit twice before. This time we notice the drawer handle on the cutlery drawer kept falling off the drawer, the filter on the front of the dryer fell off when we used the dryer, and the door between the bedroom and the bathroom was completely jammed shut and would not open. Everything else was excellent, bed was VERY comfortable, washer dryer combo good (except for fault noted above). Kitchen well stocked. We will stay here again, and probably ask for the same unit next time.
Stayed 2 nights in Aug 2024

10/10 Excellent

Conrad

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay as always here at the Quest. Nice spot & lots around the area, we will continue to stay here in future A
Stayed 6 nights in Aug 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Conrad

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay as always. Will be back to stay again
Stayed 1 night in Aug 2024