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Quest Ponsonby

4.5 star property

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Photo gallery for Quest Ponsonby

Front of property - evening/night
Microwave, coffee/tea maker, electric kettle
Studio | Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Apartment, 1 Bedroom | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
$88
includes taxes & fees
Feb 1 - Feb 2

Explore the area

View in a map
68 Ponsonby Road, Auckland, 1011
  • Place, Karangahape Road
    ‪5 min walk‬
  • Place, Queen Street Shopping District
    ‪13 min walk‬
  • Place, University of Auckland
    ‪16 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Studio

Studio | Desk, iron/ironing board, free WiFi, bed sheets

Studio

8.0 out of 10
Very good
(33 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Desk, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom

8.0 out of 10
Very good
(14 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Desk, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms

8.8 out of 10
Excellent
(3 reviews)
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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About this property

Quest Ponsonby

4.5-star hotel in Grey Lynn
Self parking and dry cleaning are available at this smoke-free hotel.
Quest Ponsonby offers 38 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels.

This Auckland hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Quest Ponsonby features dry cleaning/laundry services and an elevator. Parking is available onsite for a surcharge.

Quest Ponsonby is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transportation

  • Secured, covered self parking on site (NZD 30 per day)

Family friendly

  • In-room microwave

Conveniences

  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:30 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 35 per day
Cribs (infant beds) are available for NZD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: NZD 30.00 per day (in/out privileges)
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ponsonby Quest
Quest Ponsonby
Quest Ponsonby Apartment
Quest Ponsonby Apartment Auckland
Quest Ponsonby Auckland
Quest Ponsonby Auckland, New Zealand
Quest Ponsonby Hotel Auckland Central
Quest Ponsonby Hotel
Quest Ponsonby Auckland
Quest Ponsonby Hotel Auckland

Quest Ponsonby Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 289 out of 789 reviews
Rating 8 - Good. 302 out of 789 reviews
Rating 6 - Okay. 120 out of 789 reviews
Rating 4 - Poor. 45 out of 789 reviews
Rating 2 - Terrible. 33 out of 789 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Viv

Comfy bed
Stayed 1 night in Oct 2025

10/10 Excellent

Aaron, Waipapa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Will

Stayed 2 nights in Oct 2025

6/10 Okay

Jonathan

Stayed 1 night in Sep 2025

8/10 Good

Jackson

Stayed 1 night in Sep 2025

6/10 Okay

cheryl

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Disappointed with Wotif. Booked a hotel room for theee people and then on way to hotel was called and told it would be an extra $30 ish dolllars for a pull out bed.
Stayed 1 night in Sep 2025

8/10 Good

VIVIENNE

Liked: Cleanliness, staff & service, property conditions & facilities
2-night staycation in a studio. The room was fine for the time we were there - small but had all the necessary facilities. Comfortable king bed, shower with great water pressure, fridge/freezer. The best thing about this hotel is the location. At the K rd end of Ponsonby road, you have all the dining options you need, shop till you drop, supermarket round the corner, amazing park across the road…the list goes on. Would definitely stay again for this reason alone.
Stayed 2 nights in Sep 2025

6/10 Okay

Ali

Liked: Cleanliness
Stale and impersonal environment. Dated an noisy. Barely satisfactory
Stayed 2 nights in Aug 2025

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Kieran

Stayed 12 nights in Aug 2025

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jono

Business traveler
Liked: Room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Conrad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an easy and comfortable stay at the Quest Ponsonby. Comfortable rooms with lots of eating options etc within walking distance. Recommend +
Stayed 1 night in Aug 2025

10/10 Excellent

Conrad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an easy and comfortable stay at the Quest Ponsonby. Comfortable rooms with lots of eating options etc within walking distance. Recommend +
Stayed 1 night in Aug 2025

8/10 Good

Conrad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an easy and comfortable stay at the Quest Ponsonby. Comfortable rooms with lots of eating options etc within walking distance. Recommend +
Stayed 6 nights in Aug 2025

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location. Lovely staff, good service, a lot better organised this time with checking in after hours and car park. Lovely room, SKY TV was good. TV Remote might need new batteries and it was lagging at times.
Stayed 1 night in Aug 2025

10/10 Excellent

Bradley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, tidy, great location
Stayed 2 nights in Aug 2025

4/10 Poor

Mike

Liked: Staff & service
I had an outside room ie in the area outside reception, there was constant noise from unruly people until 2am. It was a Friday night. Previous stays have been inside the hotel proper and were great
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Stayed 1 night in Jul 2025

8/10 Good

Tai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great location to CBD and motorway plus onsite parking.
Stayed 1 night in Jul 2025

8/10 Good

Hugh

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff at desk helpful. One bedroom apartment great value for money. Like a hotel suite.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ashley

Stayed 1 night in Jun 2025

8/10 Good

Anna-Lee

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025