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The Grand by SkyCity

5.0 star property

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Photo gallery for The Grand by SkyCity

Restaurant
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Point of interest
Grand Opulence Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
90 Federal Street, Auckland, 1010
  • Sky Tower
    ‪2 min walk‬
  • SkyCity Casino
    ‪2 min walk‬
  • Auckland Ferry Terminal
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Grand King Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand King Room

9.4 out of 10
Exceptional
(68 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Harbour View King Room

Grand Harbour View King Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Harbour View King Room

9.6 out of 10
Exceptional
(15 reviews)
  • 301 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Accessible King Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Accessible King Room

8.6 out of 10
Excellent
(9 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Harbour View King Room

9.8 out of 10
Exceptional
(11 reviews)
  • 301 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Twin Room

9.6 out of 10
Exceptional
(18 reviews)
  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe King Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe King Room

9.6 out of 10
Exceptional
(14 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Harbour View Suite

  • 603 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Opulence Suite

Grand Opulence Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Opulence Suite

  • 1249 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Twin Room

9.4 out of 10
Exceptional
(25 reviews)
  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand King Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe King Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Grand Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Accessible Grand Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Grand King Room With Harbour View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand King Room With Harbour View

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe King Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe King Room With Harbour View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe King Room With Harbour View

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Deluxe Harbour View King Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Harbour View King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Opulence Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Opulence Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Restaurant

SkyCity Hotel

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1772)
$144 nightly
The price was $160
The price is $144 total
includes taxes & fees
SkyCity Hotel

About this property

The Grand by SkyCity

5-star hotel in Auckland Central Business District
Along with 11 restaurants, this smoke-free hotel has a full-service spa and a casino. WiFi in public areas is free. Additionally, an indoor pool, 4 bars/lounges, and a fitness center are onsite.
The Grand by SkyCity offers 312 accommodations with minibars and laptop-compatible safes. 65-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
In addition to a full-service spa, The Grand by SkyCity features an indoor pool and a sauna. Dining is available at one of the hotel's 11 restaurants. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a 24-hour business center, a meeting room, and limo/town car service. This luxury hotel also offers a casino, a fitness center, and spa services. Onsite parking is available (surcharge).

The Grand by SkyCity is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Cassia - Onsite restaurant.
MASU - Onsite restaurant. Open select days.
Depot - Onsite restaurant. Open select days.
The Sugar Club - Onsite fine-dining restaurant. Open select days.
Huami - Onsite restaurant. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (NZD 35 per night)
  • Valet parking on site (NZD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 24 for children
  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Cassia
  • Depot
  • Huami
  • MASU
  • The Sugar Club

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Meeting room

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 17 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 65-inch smart TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 45.00 for adults and NZD 24.00 for children
  • Self parking fee: NZD 35.00 per night
  • Valet parking fee: NZD 60.00 per night
  • Rollaway bed fee: NZD 60.00 per day
  • Credit card charges are subject to a surcharge of 1.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or fitness facility

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

The Grand by SkyCity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1221 out of 1707 reviews
Rating 8 - Good. 302 out of 1707 reviews
Rating 6 - Okay. 103 out of 1707 reviews
Rating 4 - Poor. 45 out of 1707 reviews
Rating 2 - Terrible. 36 out of 1707 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Clean rooms and good location
Stayed 2 nights in Apr 2025

6/10 Okay

Richard

Traveled with partner
Liked: Cleanliness, staff & service
Poor general fixtures and up keep. Not even a soft close toilet seat for a king deluxe room. Bath spigot about to fall off and the lighting is atrocious.
Stayed 1 night in Apr 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2025

10/10 Excellent

Héctor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 4 nights in Apr 2025

4/10 Poor

Andrew

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

No what it used to be

Room was fine. Location good. A bit annoying that we booked and confirmed for 3 (2 adults and our child) but then had to pay an additional $60 once we got there for a bed for our child. Turns out that even if you book for three they expect you to share just one bed. Also, the valet and front desk check in offered free self parking (which we have also enjoyed every other time we have stayed) but on checking out they said that we had to pay additional.
Stayed 1 night in Apr 2025

8/10 Good

Aleesha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an issue with our room on the first night which was quickly remedied and we enjoyed the rest of our stay. Staff were very accommodating & Valet/Porter staff made were amazing.
Stayed 2 nights in Apr 2025

8/10 Good

Jennie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Cassie

Stayed 1 night in Apr 2025

10/10 Excellent

Basileia

Liked: Amenities, property conditions & facilities
Great first experience staying at this hotel. We had the view of the sky tower and the city. Best view from our room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Xin, Richmond Hill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, great facilities, quality services!
Stayed 2 nights in Apr 2025

10/10 Excellent

Sindula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 1 night in Apr 2025

10/10 Excellent

Nick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Sumit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Sumit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Troy, Secret Harbour

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2025

10/10 Excellent

Craig

Stayed 1 night in Apr 2025

10/10 Excellent

Tanya Michiko

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Stayed 3 nights in Mar 2025

8/10 Good

Rome

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small but clean. There is no direct access to parking but it’s close by
Stayed 1 night in Apr 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service
This is a great hotel with everything you’d wants comfortable beds, lots of restaurant options, in the downtown area with lots to do within walking distance. The pool area is a funny set up, very tight spaces to walk and hot tub is not really functional with only two working jets. The hallways were quite dark.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joaquim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved it. Staff were so warm and helpful. after a long haul flight from Europe we were pampered and given the warmest welcome. Thanks to The Grand by Skycity ❤️
Stayed 2 nights in Apr 2025

10/10 Excellent

Andy

Stayed 2 nights in Mar 2025

10/10 Excellent

Susannha

Stayed 1 night in Apr 2025

10/10 Excellent

Connor

Stayed 1 night in Apr 2025