The Grand by SkyCity

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Grand by SkyCity

Reception
Indoor pool
View from room
Property amenity
Children's activities

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Breakfast available
  • Air conditioning

Explore the area

Map
90 Federal Street, Auckland, 1010
  • Sky Tower
    1 min walk
  • SkyCity Casino
    2 min walk
  • The Civic Theater
    4 min walk
  • Auckland (AKL-Auckland Intl.)
    27 min drive

Room options

Grand King Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Deluxe Suite

  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Harbour View King Room

  • 301 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Grand Accessible King Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Deluxe Harbour View King Room

  • 301 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Grand Deluxe Twin Room

  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Grand Deluxe King Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Deluxe Harbour View Suite

  • 603 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Grand Twin Room

  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Grand King Room

  • Sleeps 2
  • 1 King Bed

Grand Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Accessible Grand Room

  • Sleeps 2
  • 1 King Bed

Grand Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

Grand King Room With Harbour View

  • Sleeps 2
  • 1 King Bed

Grand Deluxe King Suite

  • Sleeps 2
  • 1 King Bed

Grand Deluxe King Room With Harbour View

  • Sleeps 2
  • 1 King Bed

Grand Twin Room

  • Sleeps 3
  • 2 Double Beds

Grand Deluxe Harbour View King Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Grand by SkyCity

5-star hotel in Auckland Central Business District
Along with 11 restaurants, this smoke-free hotel has a full-service spa and a casino. WiFi in public areas is free. Additionally, an indoor pool, 4 bars/lounges, and a fitness center are onsite.
The Grand by SkyCity offers 312 accommodations with minibars and laptop-compatible safes. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
In addition to a full-service spa, The Grand by SkyCity features an indoor pool and a sauna. Dining is available at one of the hotel's 11 restaurants. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a 24-hour business center, a meeting room, and limo/town car service. This luxury hotel also offers a casino, a fitness center, and spa services. Onsite parking is available (surcharge).

The Grand by SkyCity is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Cassia - Onsite restaurant.
MASU - Onsite restaurant. Open select days.
Depot - Onsite restaurant. Open select days.
The Sugar Club - Onsite fine-dining restaurant. Open select days.
Huami - Onsite restaurant. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (NZD 35 per night)
  • Valet parking on site (NZD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 45 per person
  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Cassia
  • Depot
  • Huami
  • MASU
  • The Sugar Club

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Meeting room

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa tub
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 17 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • Plasma TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 45 per person
  • Self parking fee: NZD 35 per night
  • Valet parking fee: NZD 60 per night
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or fitness facility

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

The Grand by SkyCity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 932 out of 1317 reviews" "
Rating 8 - Good. 240 out of 1317 reviews" "
Rating 6 - Okay. 83 out of 1317 reviews" "
Rating 4 - Poor. 37 out of 1317 reviews" "
Rating 2 - Terrible. 25 out of 1317 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carmela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and most especially the staff are wonderful!
Stayed 1 night in Aug 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all our stay was great, close to restaurants, the ferry terminal, walking distance to most things we were interested in, my only problem was the room was quite dark, no matter whether we had all the lights on? Bathroom could do with some hooks to hang towels or clothing to keep them off the floor
Stayed 4 nights in Aug 2024

10/10 Excellent

SOONOK

Stayed 1 night in Aug 2024

10/10 Excellent

Raewyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Raewyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely, very clean and beautiful interior. Highly recommend MASU restaurant and bar, exceptional.. Rooms are well appointed and modern.comfortable bed. Close to shops, Sky Tower, Casino etc. Be careful of aggressive beggars on street outside near Casino though.
Stayed 1 night in Aug 2024

2/10 Terrible

Marcel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jaime

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my first choice for staying in Auckland. Staff are always incredibly friendly, rooms are clean and quiet. Comfy beds, great amenities and close to everything.
Stayed 1 night in Aug 2024

6/10 Okay

stephen

Traveled with partner
Liked: Cleanliness, staff & service
We felt $60.00 was too much to get the car parked each time. Paying our bill was a muddle due to the fact we had made a deposit but it was not returned for several days, Tea making in room poor with nowhere to put used teabag without dripping it on the carpet! No information booklet, just barest details on tv info. screen
Stayed 2 nights in Aug 2024

10/10 Excellent

Stella

It was the best
Stayed 3 nights in Aug 2024

8/10 Good

Adrian

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Nice stay. Struggled with cooling room and someone had set alarm which was annoying !!
Stayed 1 night in Aug 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Marcel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice hotel, and likely good if visiting Sky City. The room was a good size but a little bland overall. Nicely appointed bathroom which was good.
Stayed 1 night in Aug 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, room comfort
Great room expensive breakfast
Hotel room was clean and bed was comfortable. Needed more power points. Breakfast was cheap looking and overpriced at $40 also had to pay for coffee ontop of crazy price! I won’t get breakfast again.
Stayed 1 night in Aug 2024

8/10 Good

Paul

Stayed 3 nights in Aug 2024

10/10 Excellent

Kimmo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality property. King room was spacious. Sauna was very nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Stuart

Stayed 1 night in Aug 2024

10/10 Excellent

Joon Ki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Aug 2024

10/10 Excellent

Dania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our little Staycation at the Grand. The Staff were very kind and the room was clean with beautiful views. We loved the variety of facilities within the hotel too. I will definitely book again some time. Thankyou for having us.
Stayed 1 night in Aug 2024

6/10 Okay

Miriam

Liked: Cleanliness
Stayed 1 night in Apr 2024