SkyCity Hotel

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SkyCity Hotel

Exterior
Front of property
Children's activities
Property amenity
Property amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

Map
Corner Victoria and Federal Streets, Auckland, 1010
  • Sky Tower
    1 min walk
  • SkyCity Casino
    1 min walk
  • Queen Street Shopping District
    4 min walk
  • Auckland (AKL-Auckland Intl.)
    27 min drive

Room options

Premium King Room

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds, Courtyard View

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Twin Room

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Courtyard View

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Twin Suite

  • 603 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Premium King Suite

  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Family Suite (incl Sky Tower Family Pass)

  • 603 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Twin Bunk Beds and 1 Twin Bed

Premium Two Double Suite

  • Sleeps 3
  • 2 Double Beds

Premium Courtyard Twin Room

  • Sleeps 3
  • 2 Double Beds

Accessible King Room

  • Sleeps 2
  • 1 King Bed

Premium Courtyard King Room

  • Sleeps 2
  • 1 King Bed

Premium King Suite

  • Sleeps 2
  • 1 King Bed

Premium King Room

  • Sleeps 2
  • 1 King Bed

Premium Twin Room

  • Sleeps 3
  • 2 Double Beds

Accessible Twin Room

  • Sleeps 3
  • 2 Double Beds

Premium Family Suite

  • Sleeps 2
  • 1 Queen Bunk Bed, 1 Twin Bed and 1 King Bed

Similar properties

About this property

SkyCity Hotel

4.5-star hotel in Auckland Central Business District
11 restaurants, a casino, and 4 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, valet parking, and massage/treatment rooms are onsite.
SkyCity Hotel offers 323 accommodations with iPod docking stations and safes. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Dining is available at one of the hotel's 11 restaurants. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a casino, a fitness center, and spa services. Onsite parking is available (surcharge).

SkyCity Hotel is a smoke-free property.

Andy's Burger & Bar - Onsite restaurant.
Orbit - Onsite restaurant. Open select days.
Fortuna - Onsite restaurant. Open daily.
Federal Deli - Onsite delicatessen. Open select days.
MASU - Onsite restaurant. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, Chinese (Mandarin), English, Filipino, Hindi, Korean, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (NZD 35 per day)
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Andy's Burger & Bar
  • Federal Deli
  • Fortuna
  • MASU
  • Orbit

Things to do

  • Casino
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (52 inch wide door)
  • Grab bar in shower (35 inches high)
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: NZD 35 per day
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Skycity
Skycity
Skycity Auckland
Skycity Hotel
Skycity Hotel Auckland
SKYCITY Hotel Auckland, New Zealand
SkyCity Hotel Hotel
SkyCity Hotel Auckland
SkyCity Hotel Hotel Auckland

SkyCity Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 915 out of 1494 reviews" "
Rating 8 - Good. 377 out of 1494 reviews" "
Rating 6 - Okay. 133 out of 1494 reviews" "
Rating 4 - Poor. 38 out of 1494 reviews" "
Rating 2 - Terrible. 31 out of 1494 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ashlee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue, close to everything. Staff were amazing especially the valet- great guy. We will definitely be returning
Stayed 2 nights in Sep 2024

10/10 Excellent

Debra

Traveled with partner
We were upgraded to the new horizon hotel ..!staff were amazing the room was beautiful and the whole experience was first class by all staff top rate!
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Paul

Stayed 2 nights in Sep 2024

10/10 Excellent

Shanghai

Stayed 2 nights in Sep 2024

10/10 Excellent

Jerry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Aroha

Stayed 1 night in Sep 2024

10/10 Excellent

Maeva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very warm welcome. Very friendly acommandating and helpful staff.
Stayed 7 nights in Sep 2024

10/10 Excellent

rosalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good stay to the hotel. Nice personnel
Stayed 7 nights in Sep 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service
Good location
Stayed 1 night in Sep 2024

8/10 Good

Dylz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall really enjoyed staying there. Only downfall was that the aircon in our room didn’t work properly and the room was really hot. Other then that enjoyed our stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Stayed 1 night in Sep 2024

8/10 Good

Piki

Liked: Cleanliness, staff & service, property conditions & facilities
Was all good
Stayed 1 night in Sep 2024

10/10 Excellent

Cameron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean and tidy. Great staff. Good choice for dining.
Stayed 1 night in Sep 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Sep 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff excellent, esp check in/out. Room spacious - tidy - clean Happy chappies
Stayed 1 night in Sep 2024

10/10 Excellent

James

Traveled with family
Very good location clean and nice staff
Stayed 3 nights in Sep 2024

4/10 Poor

Eva, Vermont South

Traveled with partner
I was very disappointed, casino was closed during 5 days were there, When we booked hotel, they should have told us casino would be closed
Stayed 7 nights in Sep 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay, only downside was water pressure in shower was not great, but other than that, we had a fantastic stay
Stayed 1 night in Sep 2024

10/10 Excellent

Duncan

Stayed 1 night in Aug 2024

10/10 Excellent

Nelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect place to stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice spacious rooms dont think ours was vacuumed though, apart from that great. awesome checkin staff so friendly :)
Stayed 1 night in Sep 2024

2/10 Terrible

Phillip

Stayed 1 night in Sep 2024

10/10 Excellent

Paramjeet

Liked: Cleanliness, staff & service, property conditions & facilities
great experience
Stayed 1 night in Sep 2024