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SkyCity Hotel

4.5 star property

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Photo gallery for SkyCity Hotel

Enjoy a drink at the hotel bar, where stools are available for seating and a selection of beverages is offered.
Practice yoga in a serene indoor space with a high ceiling and large windows offering a view of the surrounding landscape.
Two double beds with white linens and green patterned pillows, each with a nightstand and lamp, offer a comfortable retreat with a city view.
Relax in our outdoor seating area with round tables and comfortable chairs, surrounded by lush greenery and a modern hotel building in the background.
SkyCity hotel features a sleek glass facade and prominent signage in a vibrant urban setting.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

Map
Corner Victoria and Federal Streets, Auckland, 1010
  • Sky Tower
    ‪1 min walk‬
  • SkyCity Casino
    ‪1 min walk‬
  • Auckland Ferry Terminal
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Premium King Room

1 bedroom, in-room safe, desk, laptop workspace

Premium King Room

9.2 out of 10
Wonderful
(195 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Courtyard View

Premium Room, 2 Double Beds, Courtyard View | 1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Twin Room

City view

Premium Twin Room

9.0 out of 10
Wonderful
(100 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View | 1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Courtyard View

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Suite

Premium Twin Suite | 1 bedroom, in-room safe, desk, laptop workspace

Premium Twin Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 603 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium King Suite

Premium King Suite | 1 bedroom, in-room safe, desk, laptop workspace

Premium King Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass) | 1 bedroom, in-room safe, desk, laptop workspace

Premium Family Suite (incl Sky Tower Family Pass)

9.0 out of 10
Wonderful
(4 reviews)
  • 603 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Twin Bunk Beds and 1 Twin Bed

View all photos for Accessible Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Accessible Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible King Room

1 bedroom, in-room safe, desk, laptop workspace

Accessible King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Two Double Suite

1 bedroom, in-room safe, desk, laptop workspace

Premium Two Double Suite

  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Courtyard Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Premium Courtyard Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Accessible King Room

1 bedroom, in-room safe, desk, laptop workspace

Accessible King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Courtyard King Room

1 bedroom, in-room safe, desk, laptop workspace

Premium Courtyard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premium King Suite

1 bedroom, in-room safe, desk, laptop workspace

Premium King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Premium King Room

1 bedroom, in-room safe, desk, laptop workspace

Premium King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Premium Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Accessible Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Accessible Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Family Suite

1 bedroom, in-room safe, desk, laptop workspace

Premium Family Suite

  • Sleeps 2
  • 1 Queen Bunk Bed, 1 Twin Bed and 1 King Bed

Similar properties

Enjoy a drink at the hotel bar, where a selection of beverages is available.

The Grand by SkyCity

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1723)
$146 nightly
The price was $184
The price is $146 total
includes taxes & fees
The Grand by SkyCity

About this property

SkyCity Hotel

4.5-star hotel in Auckland Central Business District
11 restaurants, a casino, and 4 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, valet parking, and massage/treatment rooms are onsite.
SkyCity Hotel offers 323 accommodations with iPod docking stations and safes. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Dining is available at one of the hotel's 11 restaurants. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a casino, a fitness center, and spa services. Onsite parking is available (surcharge).

SkyCity Hotel is a smoke-free property.

Andy's Burger & Bar - Onsite restaurant.
Orbit - Onsite restaurant. Open select days.
Fortuna - Onsite restaurant. Open daily.
Federal Deli - Onsite delicatessen. Open select days.
MASU - Onsite restaurant. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, Chinese (Mandarin), English, Filipino, Hindi, Korean, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (NZD 35 per day)
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Andy's Burger & Bar
  • Federal Deli
  • Fortuna
  • MASU
  • Orbit

Things to do

  • Casino
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (52 inch wide door)
  • Grab bar in shower (35 inches high)
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchairs on site

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: NZD 35 per day
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Skycity
Skycity
Skycity Auckland
Skycity Hotel
Skycity Hotel Auckland
SKYCITY Hotel Auckland, New Zealand
SkyCity Hotel Hotel
SkyCity Hotel Auckland
SkyCity Hotel Hotel Auckland

SkyCity Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1115 out of 1768 reviews
Rating 8 - Good. 435 out of 1768 reviews
Rating 6 - Okay. 134 out of 1768 reviews
Rating 4 - Poor. 50 out of 1768 reviews
Rating 2 - Terrible. 34 out of 1768 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Peter, Kailua Kona

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The TV in the room did not function correctly when we arrived. We notified the front desk and an employee reset the TV which did nothing. We notified the front desk twice while we were staying and the TV problem was never resolved. Terrible service with no follow up.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rochelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and very helpful
Stayed 3 nights in Apr 2025

10/10 Excellent

RAWINIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our rooms are spacious and always cleaned well, showers are awesome, we use valet parking always, goin to casino is great, we watch only, dining options in sky is good too
Stayed 2 nights in Apr 2025

8/10 Good

Meafou

Traveled with group
Liked: Amenities
Convenience
Stayed 1 night in Apr 2025

8/10 Good

Meafou

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Apr 2025

8/10 Good

Richard and Beverly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wasy the parking, dining, service was great.
Stayed 1 night in Apr 2025

8/10 Good

Katherine, Newport

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location and reasonable room rates Hallways outside of rooms are a bit dated Gym has excellent facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

jo

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location close to shops and restaurants Fun for all the family
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for family
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, amenities
Convenient location and helpful staff.
Stayed 2 nights in Apr 2025

8/10 Good

claire

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Apr 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location, quiet room, lots of options including the hop on hop off bus.
Stayed 3 nights in Apr 2025

8/10 Good

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Auckland. Shuttle to airport, walkable to all CBD attractions.
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kathryn

Traveled with family
Liked: Amenities
Great central location
Stayed 2 nights in Apr 2025

10/10 Excellent

Cassada

Stayed 3 nights in Apr 2025

10/10 Excellent

Andrea

Stayed 5 nights in Apr 2025

4/10 Poor

Glen

Stayed 1 night in Apr 2025

8/10 Good

Brendan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really helpful to have the SkyTower as a landmark when wandering the city. Probably wouldn't normally stay at a casino though.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nancy, Auckland

Stayed 1 night in Apr 2025

10/10 Excellent

Ange

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, checked us in early (we were just going to drop our bags) complimentary late check out & bday card & bubbles.for hubbie's birthday. Nice touch. Bed was big & comfortable. Shower had a few cracked tiles & water pressure from shower head could be improved. Enjoyed our stay, good customer service
Stayed 1 night in Apr 2025

10/10 Excellent

Choonhee, Diamond Bar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet was slow. But everything was good with excellent location.
Stayed 1 night in Apr 2025

10/10 Excellent

Junita, Auckland

Traveled with family
Liked: Amenities
Great stay, everything was on point, thoroughly enjoyed, thanks
Stayed 1 night in Apr 2025

10/10 Excellent

Linzi

Traveled with family
Liked: Amenities
Awesome staff!
Stayed 1 night in Dec 2024