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SkyCity Hotel

4.5 star property

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Photo gallery for SkyCity Hotel

Restaurant
Front of property
Exterior
Yoga
Premium Twin Suite | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym
  • Housekeeping
  • 24/7 front desk
$121
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
Corner Victoria and Federal Streets, Auckland, 1010
  • Sky Tower
    ‪1 min walk‬
  • SkyCity Casino
    ‪1 min walk‬
  • Auckland Ferry Terminal
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Premium King Room

1 bedroom, in-room safe, desk, laptop workspace

Premium King Room

9.2 out of 10
Wonderful
(199 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Courtyard View

Premium Room, 2 Double Beds, Courtyard View | 1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Twin Room

City view

Premium Twin Room

9.0 out of 10
Wonderful
(108 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View | 1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Courtyard View

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Suite

Premium Twin Suite | 1 bedroom, in-room safe, desk, laptop workspace

Premium Twin Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 603 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium King Suite

Premium King Suite | 1 bedroom, in-room safe, desk, laptop workspace

Premium King Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 603 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass) | 1 bedroom, in-room safe, desk, laptop workspace

Premium Family Suite (incl Sky Tower Family Pass)

9.0 out of 10
Wonderful
(4 reviews)
  • 603 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Twin Bunk Beds and 1 Twin Bed

View all photos for Accessible Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Accessible Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible King Room

1 bedroom, in-room safe, desk, laptop workspace

Accessible King Room

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Two Double Suite

1 bedroom, in-room safe, desk, laptop workspace

Premium Two Double Suite

  • Sleeps 3

View all photos for Premium Courtyard Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Premium Courtyard Twin Room

  • Sleeps 3

View all photos for Accessible King Room

1 bedroom, in-room safe, desk, laptop workspace

Accessible King Room

  • Sleeps 2

View all photos for Premium Courtyard King Room

1 bedroom, in-room safe, desk, laptop workspace

Premium Courtyard King Room

  • Sleeps 2

View all photos for Premium King Suite

1 bedroom, in-room safe, desk, laptop workspace

Premium King Suite

  • Sleeps 2

View all photos for Premium King Room

1 bedroom, in-room safe, desk, laptop workspace

Premium King Room

  • Sleeps 2

View all photos for Premium Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Premium Twin Room

  • Sleeps 3

View all photos for Accessible Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Accessible Twin Room

  • Sleeps 3

View all photos for Premium Family Suite

1 bedroom, in-room safe, desk, laptop workspace

Premium Family Suite

  • Sleeps 2

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About this property

SkyCity Hotel

4.5-star hotel in Auckland Central Business District
11 restaurants, a casino, and 4 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, valet parking, and massage/treatment rooms are onsite. Change of towels is available on request.
SkyCity Hotel offers 323 accommodations with iPod docking stations and safes. This Auckland hotel provides complimentary wired and wireless Internet access.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Dining is available at one of the hotel's 11 restaurants. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a casino, a fitness center, and spa services. Onsite parking is available (surcharge).

SkyCity Hotel is a smoke-free property.

Andy's Burger & Bar - Onsite restaurant.
Orbit - Onsite restaurant. Open select days.
Fortuna - Onsite buffet restaurant. Open select days.
Federal Deli - Onsite delicatessen. Open select days.
MASU - Onsite restaurant. Open select days.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (NZD 35 per day)
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Andy's Burger & Bar
  • Federal Deli
  • Fortuna
  • MASU
  • Orbit

Things to do

  • Casino
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (52 inch wide door)
  • Grab bar in shower (35 inches high)
  • Height-adjustable showerhead
  • Magnifying mirror
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchairs on site

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: NZD 35 per day
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Skycity
Skycity
Skycity Auckland
Skycity Hotel
Skycity Hotel Auckland
SKYCITY Hotel Auckland, New Zealand
SkyCity Hotel Hotel
SkyCity Hotel Auckland
SkyCity Hotel Hotel Auckland

SkyCity Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1134 out of 1792 reviews
Rating 8 - Good. 444 out of 1792 reviews
Rating 6 - Okay. 133 out of 1792 reviews
Rating 4 - Poor. 48 out of 1792 reviews
Rating 2 - Terrible. 33 out of 1792 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ajay

Stayed 3 nights in May 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay
Stayed 2 nights in May 2025

10/10 Excellent

Deborah

Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sky always provides everything good with no faults. Amazing staff loved our stay.
Stayed 1 night in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Zak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Auckland
Stayed 2 nights in Apr 2025

10/10 Excellent

Arneka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, central to everything. Rooms are clean and spacious.
Stayed 1 night in Feb 2025

10/10 Excellent

Neil

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay with everything I needed all in one place. Only thing I didn't like was the bums loitering around outside the building. Don't go walkabouts alone at night.
Stayed 3 nights in May 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful facility in the heart of the city. Easy walk to the waterfront and shopping. The staff were wonderful and it was a very comfortable stay. The rooms were spotless and HUGE!!! The staff were all incredibly helpful and NICE!
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
We were impre
Stayed 1 night in May 2025

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, amenities
Great customer service. Awesome rooms
Stayed 2 nights in May 2025

8/10 Good

Donna, Dunedin

Liked: Cleanliness, amenities, property conditions & facilities
Being able to stay so central to the city was fantastic. The only issue I had was there was a current offer for free parking. I had my parking ticket validated at the Sky Tower but when I left in the morning I had to pay $48.
Stayed 1 night in May 2025

10/10 Excellent

Paul

Traveled with group
Liked: Amenities, property conditions & facilities
Hotel very nice expensive to eat at hotel so went elsewhere. Lots of homeless people on corners and dirty streets
Stayed 4 nights in May 2025

10/10 Excellent

Craig

Stayed 10 nights in May 2025

6/10 Okay

Dayle

Stayed 2 nights in May 2025

6/10 Okay

ARLENE

Liked: Cleanliness, property conditions & facilities
At the end of my trip round New Zealand, stayed 2 nights at the Sky hotel, on arrival I was offered an upgrade but in another hotel, as I was tired from a long day travelling I declined and just wanted to get to my room to rest. My room was a good size and comfortable. Had a good view watching the sun set despite the satellite dishes on the outside buildings across the street. For me, the hotel felt too touristy, it had a casino inside. Personally casinos aren't a good selling point and tacky. I hadn't realized at time of booking hotel, only viewed photos of the bedrooms and room amenities. Sky hotel is in a central location, short walk from main shopping, waterfront areas and cruise/ferry terminals to Waiheke island. It's round the corner for the direct Sky bus to/from Auckland airport. The Cheeky Kiwi day tour to Rotorua I booked, picked up outside the hotel reception area. Main reason for overall 3 star scoring is due to the room service dinner I ordered. The fish and chips weren't to quality and barely warm. Requested sparking water and received still water.
Room service dinner
View from hotel bedroom of TV station satellite dishes
Stayed 2 nights in Mar 2025

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed are amazing - having to pay a deposit was weird and a pain
Stayed 2 nights in May 2025

10/10 Excellent

Awhina

Stayed 2 nights in May 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I were booked in the Sky City Hotel and on arrival we were given a free upgrade to The Horizon Hotel. It was luxurious with a huge bathroom. The King bed was like sleeping on a cloud it was that soft and comfortable. We had an amazing time and the staff were so welcoming. Thank you for making my Mother’s Day weekend so special.
Stayed 2 nights in May 2025

10/10 Excellent

Terese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service in arrival and enjoyed a much appreciated upgrade. Excellent room and room service
Stayed 1 night in May 2025

10/10 Excellent

Kahu Jayd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's was very cozy, quick access to everything,would definitely be going back
Stayed 2 nights in May 2025

8/10 Good

Susan

Stayed 1 night in May 2025

10/10 Excellent

Kate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly. Lovely hotel. Great area close to amenities. Would stay there again
Stayed 3 nights in May 2025

10/10 Excellent

john

Stayed 3 nights in May 2025

10/10 Excellent

SAI SUBRAMANIAN BHASKAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

It was amazing. The location and accessibility was good. Enjoyed the stay.
Stayed 3 nights in May 2025