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JW Marriott Auckland

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Auckland

Lobby sitting area
Indoor pool
Exterior
Serves lunch and dinner
Junior Suite, 1 Bedroom, Non Smoking, City View | Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Room service
  • Breakfast available
  • Air conditioning

Explore the area

Map
22 - 26 Albert Street, Auckland, 1001
  • Queen Street Shopping District
    3 min walk
  • Princes Wharf
    5 min walk
  • Auckland Ferry Terminal
    5 min walk
  • Auckland (AKL-Auckland Intl.)
    28 min drive

Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking

  • 388 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Terrace)

Deluxe Room, 1 King Bed, Non Smoking (Terrace) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking (Terrace)

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (Terrace)

Deluxe Room, 2 Double Beds, Non Smoking (Terrace) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking (Terrace)

  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

Room, 1 King Bed

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 388 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking, City View

Junior Suite, 1 Bedroom, Non Smoking, City View | Lounge | Serves lunch and dinner

Junior Suite, 1 Bedroom, Non Smoking, City View

  • 710 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds

  • 388 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

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About this property

JW Marriott Auckland

5-star hotel in Auckland Central Business District
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a spa tub are onsite. Housekeeping is available on request.
JW Marriott Auckland offers 286 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 50-inch LED televisions come with digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
In addition to an indoor pool, JW Marriott Auckland provides a spa tub, a sauna, and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center and 5 meeting rooms. Event facilities measuring 5952 square feet (553 square meters) include conference space. This luxury hotel also offers multilingual staff, tour/ticket assistance, and a garden. Limited onsite parking is available on a first-come, first-served basis (surcharge).

JW Marriott Auckland is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Trivet - This restaurant serves breakfast, lunch, and dinner.
JW Lounge & Bar - This lobby lounge serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Italian, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (NZD 60 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 48 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • JW Lounge & Bar
  • Trivet

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • Spa tub

Family friendly

  • Children's dinnerware
  • Free crib
  • Highchair
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,952 square feet of conference space
  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3.10 percent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from October 1 2024 to December 30 2024 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 48 per person
  • Covered valet parking fee: NZD 60.00 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 3.10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Stamford Hotel Auckland Plaza
Stamford Plaza Auckland
Stamford Plaza Auckland Hotel
Stamford Plaza Auckland Hotel Auckland Central
Stamford Plaza Auckland New Zealand
Stamford Plaza Hotel Auckland
Auckland Stamford Plaza Hotel
Stamford Plaza Auckland
JW Marriott Auckland Hotel
JW Marriott Auckland Auckland
JW Marriott Auckland Hotel Auckland

JW Marriott Auckland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 116 out of 197 reviews" "
Rating 8 - Good. 45 out of 197 reviews" "
Rating 6 - Okay. 22 out of 197 reviews" "
Rating 4 - Poor. 11 out of 197 reviews" "
Rating 2 - Terrible. 3 out of 197 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jenai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the JW Marriott in Auckland. I came for vacation and the staff made my stay very nice and very memorable. I really enjoyed the restaurant Trivett and I ate there every day. I especially enjoyed the buffet breakfast. Thank you so much for making my stay awesome.
Stayed 8 nights in Aug 2024

10/10 Excellent

Chloe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a bit worried due to the mixed reviews but had an awesome stay for my friends birthday 😊 Thanks JW Marriott team
Stayed 1 night in Aug 2024

10/10 Excellent

Joe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Julia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service with a bit of humour and super efficient. Everyone made it easy.
Stayed 1 night in Aug 2024

6/10 Okay

Reece

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old and traditional fitout, not modern at all. Spa was lukewarm.
Stayed 1 night in Aug 2024

10/10 Excellent

Kyu Yeon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the most amazing stay at JW Mariott Auckland. The staff, in particular, were extremely professional and friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, nice facilities, excellent experience.
Stayed 1 night in Aug 2024

8/10 Good

Kate

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Improved service since our last stay at the start of the year.
Stayed 2 nights in Jul 2024

10/10 Excellent

Athena

Stayed 1 night in Jul 2024

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service but wouldnt recommend the breakfast buffet
Stayed 1 night in Jul 2024

10/10 Excellent

george

Nice hotel
Stayed 2 nights in Apr 2024

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great night at JW Marriott. Service not quite as sharp as our last visit but still 9/10. Due to a lot of road works and closed roads around the immediate area, it is very difficult to get to if you are driving there. This is out of the hotels control, but maybe they could send route instructions to customers when they make a booking.
Stayed 1 night in Jul 2024

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Hoda, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Lyn

Beautiful accommodation and service
Stayed 3 nights in Jul 2024

8/10 Good

Corey M

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a little older than expected.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rewi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming hotel but in a very inconvenient spot. 24hr mini mart across the road is very helpful
Stayed 1 night in Jul 2024

10/10 Excellent

Corazon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and accessible in everything...
Stayed 3 nights in Jun 2024

10/10 Excellent

Antonia

Business traveler
Liked: Cleanliness, staff & service, amenities
Wonderful
Stayed 1 night in Jun 2024

6/10 Okay

Navneet

Liked: Cleanliness, staff & service
Average
Stayed 1 night in Jun 2024

6/10 Okay

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Noisy location could not sleep
This place was so noisy I could not get to sleep until 3am. Unfortunate.
Stayed 2 nights in Jun 2024

10/10 Excellent

Emma

Liked: Cleanliness
Stayed 1 night in Jun 2024

2/10 Terrible

Rebecca

Stayed 3 nights in Jun 2024

10/10 Excellent

Geoff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a few times and likely to stay again when in Auckland. The staff are always fantastic.
Stayed 1 night in Jun 2024