See all properties

The Hotel Britomart

5.0 star property

Choose dates to view prices

Photo gallery for The Hotel Britomart

Lobby
Poraenui Suite King | Premium bedding, minibar, in-room safe, desk
Exterior
Premium bedding, minibar, in-room safe, desk
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping

Explore the area

Map
29 Galway Street, Auckland, 1010
  • Queens Wharf
    ‪2 min walk‬
  • Auckland Ferry Terminal
    ‪3 min walk‬
  • Sky Tower
    ‪10 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for City View Room King

City View Room King | View from room

City View Room King

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Takutai View Room King

Takutai View Room King | Premium bedding, minibar, in-room safe, desk

Takutai View Room King

  • 237 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Laneway Room King

Premium bedding, minibar, in-room safe, desk

Laneway Room King

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Galway Room King

Galway Room King | Premium bedding, minibar, in-room safe, desk

Galway Room King

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Poraenui Suite King

Poraenui Suite King | Living area | 49-inch LED TV with digital channels, TV

Poraenui Suite King

  • 797 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Hohi Suite King

Hohi Suite King | Living room | 49-inch LED TV with digital channels, TV

Hohi Suite King

  • 646 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Waitemata View Room King

Waitemata View Room King | Premium bedding, minibar, in-room safe, desk

Waitemata View Room King

  • 237 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Interconnecting Guest Rooms King

Interconnecting Guest Rooms King | Premium bedding, minibar, in-room safe, desk

Interconnecting Guest Rooms King

  • 474 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Poraenui Suite

Premium bedding, minibar, in-room safe, desk

Poraenui Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Laneway Room

Premium bedding, minibar, in-room safe, desk

Laneway Room

  • Sleeps 2
  • 1 King Bed

View all photos for Interconnecting Guest Rooms

Premium bedding, minibar, in-room safe, desk

Interconnecting Guest Rooms

  • Sleeps 4
  • 2 King Beds

View all photos for Galway Room

Premium bedding, minibar, in-room safe, desk

Galway Room

  • Sleeps 2
  • 1 King Bed

View all photos for City View Room

Premium bedding, minibar, in-room safe, desk

City View Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Waitemata View Room

Premium bedding, minibar, in-room safe, desk

Waitemata View Room

  • Sleeps 2
  • 1 King Bed

View all photos for Hohi Suite

Premium bedding, minibar, in-room safe, desk

Hohi Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Takutai View Room

Premium bedding, minibar, in-room safe, desk

Takutai View Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

The Grand by SkyCity

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1670)
$147 nightly
The price was $186
The price is $147 total
includes taxes & fees
The Grand by SkyCity

About this property

The Hotel Britomart

5-star hotel in Auckland Central Business District
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and 24-hour room service.
The Hotel Britomart offers 104 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.
The Hotel Britomart features a 24-hour fitness center and complimentary bicycles. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 3434 square feet (319 square meters) include conference space. This luxury hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

The Hotel Britomart is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
Kingi - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Daily Bread - Onsite coffee shop. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The Hotel Britomart is listed in the 2021 Condé Nast Traveler Hot List.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (NZD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; NZD 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Daily Bread
  • Kingi

Things to do

  • 24-hour gym
  • Designer stores
  • Free bicycle rentals
  • Shopping

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 3,434 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 10 floors
  • Built in 2020
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 38 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

The Hotel Britomart Hotel
The Hotel Britomart Auckland
The Hotel Britomart Hotel Auckland

The Hotel Britomart Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 387 out of 464 reviews
Rating 8 - Good. 47 out of 464 reviews
Rating 6 - Okay. 12 out of 464 reviews
Rating 4 - Poor. 9 out of 464 reviews
Rating 2 - Terrible. 9 out of 464 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here.

This was one of my favorite hotels. Close walking to the ferry and great restaurants and shopping near by. I loved the room. It was perfect.
Stayed 4 nights in Nov 2024

10/10 Excellent

Leslee

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, beautiful property, unique design. Staff very friendly and helpful. Highly recommended.
Stayed 1 night in Feb 2025

10/10 Excellent

Ronald Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic stay at the Britomart Hotel in Auckland! While the rooms were on the smaller side, they were beautifully designed, making great use of space and offering a comfortable and stylish atmosphere. The service was truly outstanding—staff were always attentive, friendly, and eager to assist with anything I needed. Their warm hospitality made a real difference in my experience. The hotel’s location was also very convenient, making it easy to explore the city. Overall, we highly recommend the hotel for anyone looking for a well-appointed stay with excellent service.
Stayed 3 nights in Jan 2025

8/10 Good

Adrian

Stayed 2 nights in Feb 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely clean and friendly new eco hotel. Rooms designed to win awards - sleek but counter-intuitive. Ask for a tour unless you enjoy a hunt. Charging ports and toiletry supplies are perversely concealed but fine once you find them. Light controls require an advances degree. We’ve stayed twice and enjoyed both once we figured things out. Frankly the harbor view rooms aren’t worth it IMO - quieter on the inside, smaller bathrooms are brighter than the chic but cave-like bathrooms in the ocean facing rooms (somewhat obstructed views to the working port in any event). Included breakfast nice and worth it. Many nearby restaurants/shops in immediate area and very convenient to the ferry if you’re vacationing on Waiheke Island. Staff is exceptionally friendly and thoughtful.
Stayed 1 night in Feb 2025

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, modern hotel. Staff was great. Enjoyed our stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rebecca, Auckland Central

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Place to stay - always stay here when I'm in Auckland
Stayed 3 nights in Feb 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
New, nice, safe, and a good location for cruise departures.
Stayed 2 nights in Feb 2025

10/10 Excellent

judy, Albuquerque

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Rooms were nice and bed comfortable. Would recommend as area easily walkable and ferry terminal close.
Stayed 4 nights in Feb 2025

10/10 Excellent

Roberta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

cindy, pitt meadows

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was terrible. Both of our rooms windows were feet away from other building, an office desk faced our room and there was zero privacy. It was like being in a cave. For that price, I’d never stay there again.
Stayed 1 night in Feb 2025

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Feb 2025

10/10 Excellent

melissa

Liked: Cleanliness, amenities, property conditions & facilities
Love the location
Stayed 4 nights in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property, where it was, staff was fantastic. Dislike, rooms were quite small such that my husband couldn’t move out of his side of the bed if I had the closet or coffee strongly doors open.
Stayed 2 nights in Jan 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Star Stay

Beautiful hotel, amazing staff, great location and very eco friendly. The room was a bit compact, but had everything you need for a very comfortable stay. The entire staff was friendly and helpful. We appreciated all their efforts to be eco conscious. Also had a delicious breakfast in the restaurant. Highly recommend this 5 star hotel.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice, great location

Overall enjoyed our stay. Great staff and location. Room was very small though. Not even space for us to unpack - lack of drawers? Difficult for two people to exist in. Could hear everything going on in the hallway every morning. Comfortable bed, big shower. Nice restaurant & really enjoyed the Libraries.
Stayed 3 nights in Jan 2025

8/10 Good

Ashley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful, with nice decoration and the rooms were also great! I had a bad experience when checking in, however, this did not dampen my overall experience
Stayed 2 nights in Jan 2025

10/10 Excellent

Sonia

Stayed 3 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with incredible food.
Stayed 1 night in Jan 2025

10/10 Excellent

Gregory

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great place to stay.
Stayed 2 nights in Jan 2025