The Hotel Britomart

5.0 star property

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Photo gallery for The Hotel Britomart

Relax in this spacious room with a sofa, chairs, and tables in an open-plan layout, featuring a large window with a view of the street outside.
Relax in comfort with a city view, a cozy seating area, and a comfortable bed.
Experience the sleek, contemporary architecture of this urban hotel, featuring a mix of glass and brick facades.
Guests can check in at the reception desk, which offers a view of the outdoor area with potted plants.
Enjoy a personalized dining experience in this cozy space with a round dining area, bar, and large window offering a view of the outdoors.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping

Explore the area

Map
29 Galway Street, Auckland, 1010
  • Princes Wharf
    ‪3 min walk‬
  • Auckland Ferry Terminal
    ‪3 min walk‬
  • Sky Tower
    ‪10 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

City View Room King

10.0 out of 10
Exceptional
(5 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Takutai View Room King

9.8 out of 10
Exceptional
(10 reviews)
  • 237 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Laneway Room King

9.8 out of 10
Exceptional
(17 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Galway Room King

9.4 out of 10
Exceptional
(10 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Poraenui Suite King

  • 797 sq ft
  • Sleeps 2
  • 1 King Bed

Hohi Suite King

  • 646 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Waitemata View Room King

9.6 out of 10
Exceptional
(7 reviews)
  • 237 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Interconnecting Guest Rooms King

  • 474 sq ft
  • Sleeps 4
  • 2 King Beds

Poraenui Suite

  • Sleeps 2
  • 1 King Bed

Laneway Room

  • Sleeps 2
  • 1 King Bed

Interconnecting Guest Rooms

  • Sleeps 4
  • 2 King Beds

Galway Room

  • Sleeps 2
  • 1 King Bed

City View Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Waitemata View Room

  • Sleeps 2
  • 1 King Bed

Hohi Suite

  • Sleeps 2
  • 1 King Bed

Takutai View Room

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Hotel Britomart

5-star hotel in Auckland Central Business District
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and 24-hour room service.
The Hotel Britomart offers 104 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.
The Hotel Britomart features a 24-hour fitness center and complimentary bicycles. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 3434 square feet (319 square meters) include conference space. This luxury hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

The Hotel Britomart is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
Kingi - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Daily Bread - Onsite coffee shop. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The Hotel Britomart is listed in the 2021 Condé Nast Traveler Hot List.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (NZD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; NZD 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Daily Bread
  • Kingi

Things to do

  • 24-hour gym
  • Designer stores
  • Free bicycle rentals
  • Shopping

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 3,434 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 10 floors
  • Built in 2020
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 38 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

The Hotel Britomart Hotel
The Hotel Britomart Auckland
The Hotel Britomart Hotel Auckland

The Hotel Britomart Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 397 out of 477 reviews
Rating 8 - Good. 50 out of 477 reviews
Rating 6 - Okay. 12 out of 477 reviews
Rating 4 - Poor. 9 out of 477 reviews
Rating 2 - Terrible. 9 out of 477 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joshabby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Phenomenal hotel

Impeccable. Every detail in the room was considered. Form and function, design, everything. The space of the room is so well thought out. Its clearly a small space, but it feels comfortable and organised perfectly. We had a wonderful stay and will look to stay again, absolutely.
Stayed 2 nights in Apr 2025

10/10 Excellent

aracely, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Hans

Stayed 1 night in Apr 2025

10/10 Excellent

Chee, Auckland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is modern design with good flow and vibe. Even the room is smaller compared to others same rating hotel but they have covered all the needs and requirement.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, but what really made it awesome was the amazing staff. Everyone was super helpful and made the whole experience unforgettable
Stayed 4 nights in Apr 2025

2/10 Terrible

mario

Traveled with partner
Disliked: Cleanliness, staff & service
This used to be our favourite hotel in Auckland, the service for your two day stay was completely disappointing, room was made up or towels changed even thought I requested multiple times
Stayed 2 nights in Apr 2025

10/10 Excellent

Kelley, Hamilton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, will definitely stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Cynatra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience for our second stay. It’s in the small details that make this stay so beautiful and luxurious. Highly recommend.
Stayed 2 nights in Mar 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over the top friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Noretta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like this boutique hotel. Definitely recommend it. Hotel restaurant Kinji is really good. Staffs are very helpful.

10/10 Excellent

Fernanda

Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Matt

Stayed 1 night in Mar 2025

10/10 Excellent

Ellie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice decor and location great
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding stay in every way!
Stayed 3 nights in Mar 2025

10/10 Excellent

Rebecca, Auckland Central

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, I fully recommend this Hotel if wanting to be close to Britomart and the waterfront.
Stayed 3 nights in Mar 2025

10/10 Excellent

Trevor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel in a great location.
Stayed 2 nights in Nov 2024

4/10 Poor

mary

Stayed 3 nights in Feb 2025

10/10 Excellent

Michiko, Washington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location to be able to walk most everywhere. The staff were wonderful and the room was on the smaller side but nicely done
Stayed 2 nights in Mar 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is in a great location, staff are very friendly. The rooms are small and the sliding door to the bathroom does not offer a lot of privacy sound wise.
Stayed 2 nights in Mar 2025

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here.

This was one of my favorite hotels. Close walking to the ferry and great restaurants and shopping near by. I loved the room. It was perfect.
Stayed 4 nights in Nov 2024