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The Quadrant Hotel & Suites

4.0 star property

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Exterior
View from room
Premier Two-Bedroom Apartment | Beach/ocean view
Premier Two-Bedroom Apartment | In-room safe, laptop workspace, blackout drapes, soundproofing
Serves dinner and happy hour

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Parking available

Explore the area

Map
10 Waterloo Quadrant, Auckland, 1001
  • University of Auckland
    ‪3 min walk‬
  • Queen Street Shopping District
    ‪8 min walk‬
  • Auckland Domain
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Penthouse Apartment

Penthouse Apartment | In-room safe, laptop workspace, blackout drapes, soundproofing

Penthouse Apartment

  • 861 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Two-Bedroom Apartment

Premier Two-Bedroom Apartment | Private kitchen | Fridge, microwave, stovetop, dishwasher

Premier Two-Bedroom Apartment

  • 710 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Queen Studio

Deluxe Queen Studio | In-room safe, laptop workspace, blackout drapes, soundproofing

Deluxe Queen Studio

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Two-Bedroom Apartment

Executive Two-Bedroom Apartment | In-room safe, laptop workspace, blackout drapes, soundproofing

Executive Two-Bedroom Apartment

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier One-Bedroom Apartment

Premier One-Bedroom Apartment | In-room safe, laptop workspace, blackout drapes, soundproofing

Premier One-Bedroom Apartment

  • 463 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic One-Bedroom Apartment

Classic One-Bedroom Apartment | In-room safe, laptop workspace, blackout drapes, soundproofing

Classic One-Bedroom Apartment

  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Two-Bedroom Apartment

In-room safe, laptop workspace, blackout drapes, soundproofing

Premier Two-Bedroom Apartment

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier One Bedroom Apartment

In-room safe, laptop workspace, blackout drapes, soundproofing

Premier One Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Penthouse Apartment

In-room safe, laptop workspace, blackout drapes, soundproofing

Penthouse Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Classic One Bedroom Apartment

In-room safe, laptop workspace, blackout drapes, soundproofing

Classic One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Studio

In-room safe, laptop workspace, blackout drapes, soundproofing

Deluxe Queen Studio

  • Sleeps 2
  • 1 Queen Bed

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About this property

The Quadrant Hotel & Suites

4-star hotel in Auckland Central Business District
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and conference space. Change of towels is available on request.
The Quadrant Hotel & Suites offers 95 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Auckland hotel provides complimentary wireless Internet access. 42-inch Smart televisions come with premium cable channels, first-run movies, and Netflix. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 861 square feet (80 square meters) include conference space. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This eco-certified hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge. A total renovation of this property was completed in April 2021.

The Quadrant Hotel & Suites is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Quad Kitchen - This restaurant serves breakfast and dinner. A children's menu is available.
Quad Bar - This bar serves dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (NZD 40 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: NZD 40 for adults and NZD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Quad Bar
  • Quad Kitchen

Things to do

  • TV in common areas

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 861 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 23 floors
  • Banquet hall
  • Built in 2006
  • Renovated entire property - April 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • First-run movies
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3.15 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 35.0 per night
Cribs (infant beds) are available for NZD 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately NZD 40 for adults and NZD 20 for children
  • Airport shuttle fee: NZD 36 per person (one-way)
  • Airport shuttle fee per child: NZD 36 (one-way)
  • Covered valet parking fee: NZD 40 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 25.0 per night
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 3.15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Quadrant
Quadrant Auckland
Quadrant Hotel
Quadrant Hotel Auckland
The Quadrant Hotel And Suites Auckland New Zealand
The Quadrant Hotel Suites
The Quadrant Hotel Suites
The Quadrant & Suites Auckland
The Quadrant Hotel & Suites Hotel
The Quadrant Hotel & Suites Auckland
The Quadrant Hotel & Suites Hotel Auckland

The Quadrant Hotel & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 336 out of 1003 reviews
Rating 8 - Good. 341 out of 1003 reviews
Rating 6 - Okay. 175 out of 1003 reviews
Rating 4 - Poor. 99 out of 1003 reviews
Rating 2 - Terrible. 52 out of 1003 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Cathie

Traveled with partner
Liked: Cleanliness, amenities
Good location
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Stayed 1 night in Oct 2024

8/10 Good

Erueti

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Katie

Liked: Staff & service, amenities, property conditions & facilities
The staff were amazing and the location was great
Stayed 2 nights in Oct 2024

10/10 Excellent

Melo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staycation
Wonderful labour weekend staycation at The Quadrant. The staff were very accommodating and friendly! Our room was on the 21st floor with a lovely view. We all enjoyed our stay and will definitely book again in the future. Shout out to Bella for all the assistance.😊
Stayed 2 nights in Oct 2024

10/10 Excellent

SUSANA

Liked: Cleanliness, staff & service
Great stay. The hallway on the 12th floor smelt like sewage in the morning. Staff was great except for the night staff member who looked like he didn't really want to help one of the people staying at the hotel to go down to level 4 to get his car. Overall it was a good experience. Also I needed to charge my phone but none of the USB ports on the lamps in the rooms worked so I couldn't use my mobile phone.
Stayed 1 night in Oct 2024

10/10 Excellent

Paige

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay again the staff were lovely, easy walking condition into town. Room was tidy and clean. There was a few little things I would change but apart from that I will recommend and stay again
Stayed 3 nights in Oct 2024

10/10 Excellent

Sophie

Stayed 1 night in Sep 2024

10/10 Excellent

Bengee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing seeing the sunset and sunrise. The rooms are amazing best hotel I’ve been at in akl
Stayed 2 nights in Oct 2024

10/10 Excellent

Barbara

Stayed 1 night in Sep 2024

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst stay ever
The room was dirty. In the wardrobe is a white pages from 2021 the plastic cover is falling apart. Bathroom was terrible. Soap dispenser had fallen of the wall and was just left on the side of the sink. Body wash empty. There was still tooth paste spit from last person. When I said something I was told , that is not that bad. They are fully booked and nothing could be done. And the woman was putting words in my mouth. I felt so disrespected. As a single woman travelling I was made feel very unwelcome.
Stayed 3 nights in Oct 2024

6/10 Okay

Catherine

Traveled with partner
Liked: Cleanliness, staff & service
We had a one bedroom apartment, which was very nice and had a great view. A few niggles though. 1. I tried to do some washing and the dryer didn’t work, leaving us with wet clothes. 2. The door between the bedroom and sitting area didn’t close. 3. There were no plugs in either sink.

6/10 Okay

Requel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kieran

Stayed 1 night in Jun 2024

8/10 Good

Laurie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property overall was a great choice in a great place. The only thing that was a lwt down was the washer/dryer combo machine didnt work properly. Would still stay again though
Stayed 3 nights in Sep 2024

4/10 Poor

Christine

Disliked: Staff & service, property conditions & facilities
Over an hour after the book in time before we got into our room. Reception staff unconcerned. Premium one bedroom apartment was very tired. Kitchen tap and bathroom sink taps were very loose; cupboard door hinges were hanging; cracked tiles on the kitchen floor. The apartment was self catering but had no dish cloth, no tea towel and no milk left in the room when we arrived. Only the short flush worked on the toilet. Left a message at reception asking to speak to a manager but nothing ever happened. This is very sad as we stayed here in June in a Classic one bedroom apartment and were very pleased which led us to book again for this trip. No longer able to recommend it to friends and colleagues.
Stayed 2 nights in Sep 2024

8/10 Good

Jody

Traveled with family
Liked: Staff & service
Good premises, views great...furniture was a little worn down. Fridge was not switched on when we arrived, very noisy...Lift was also noisy throughout night. Room service was good. Would stay again..
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Stayed 3 nights in Sep 2024

8/10 Good

wenqiong

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Donna

Disliked: Cleanliness
Mouldy bathroom and the bathroom itself was too small with nowhere to put amentities or clothes. Broken shower screen replaced with curtain. No exhaust fan or natural light so very stuffy. Dated furnishings and parking advertised for $35 but staff wanted to charge $40. Very limited alternative parking nearby.
Stayed 1 night in Sep 2024

4/10 Poor

Lakmini

Traveled with family
Disliked: Cleanliness, staff & service
Hotel is a bit dated although it says that it has a kitchenette it did not have utensils.Very small saucepan without a lid no lid for the pan. No oven tray. I specifically booked this because I wanted to cook food although the staff tried to provide some of the cooking utensils they did not have proper sauce pans . Staff tried to give something to help out every time I asked for a item so manged with what I had but it made my stay uncomfortable.Nice staff in the reception in the kitchen and who came in to the room to deliver stuff.buffet was average but had hot food .
Stayed 2 nights in Sep 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Charlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 4 nights in Sep 2024

10/10 Excellent

Ane

Liked: Cleanliness, staff & service, property conditions & facilities
Love our stay
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Stayed 2 nights in Aug 2024