A fitness center, a hot tub, and an outdoor tennis court are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Housekeeping is available once per stay.
The Spencer Hotel by Castle offers 42 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Auckland hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.
A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.
In addition to a seasonal outdoor pool, The Spencer Hotel by Castle provides an outdoor tennis court, a hot tub, and a fitness center. Wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 8611 square feet (800 square meters) include conference space. This business-friendly hotel also offers a library, multilingual staff, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).
The Spencer Hotel by Castle is a smoke-free property.
Languages
English, Hindi
Property amenities
Internet
Available in all rooms: Free wired internet
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (NZD 30 per day)
Limited onsite parking
Wheelchair-accessible parking available
Things to do
Gym
Hot tub
Library
Outdoor tennis court
Seasonal outdoor pool
TV in common areas
Family friendly
In-room microwave
Laundry facilities
Seasonal outdoor pool
Soundproofed rooms
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (once per stay)
Multilingual staff
Business services
8,611 square feet of conference space
Business center
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
More
18 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Shower
Towels provided
Entertainment
LCD TV with premium cable channels
Food and drink
Coffee/tea maker
Electric kettle
Microwave
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
The property charges 2 percent for credit card payments
The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of NZD 35 at check-out
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 55.0 per day
Property payment types
Important information
Optional extras
Self parking fee: NZD 30 per day
Housekeeping fee: NZD 35 every 3 days
Rollaway bed fee: NZD 55.0 per day
Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
We should mention
The seasonal pool will be open from October 01 to April 05
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Castle Spencer
Castle Spencer Byron
Castle Spencer Byron Hotel
Castle Spencer Byron Hotel Takapuna
Castle Spencer Byron Takapuna
Spencer On Byron Auckland
Spencer Byron Hotel Takapuna
Spencer Byron Hotel
Spencer Byron Takapuna
Spencer Byron
Castle Spencer on Byron Hotel
The Spencer Hotel
The Spencer on Byron Hotel
The Spencer By Castle Auckland
The Spencer Hotel by Castle Hotel
The Spencer Hotel by Castle Auckland
The Spencer Hotel by Castle Hotel Auckland
The Spencer Hotel by Castle Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 424 out of 1001 reviews
10 - Excellent
424
Rating 8 - Good. 366 out of 1001 reviews
8 - Good
366
Rating 6 - Okay. 126 out of 1001 reviews
6 - Okay
126
Rating 4 - Poor. 56 out of 1001 reviews
4 - Poor
56
Rating 2 - Terrible. 29 out of 1001 reviews
2 - Terrible
29
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
4/10 Poor
katheryn
Dec 16, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The whole floor smelt like over cooked cabage it was disgusting. There was no access to tooth brushes (surely there should be some spares at reception avail on request or to purchase) and the room while clean was in need of a decent upgrade.
Very expensive room for the standard of the premises
We didn’t end up staying we checked out due firstly to the odour that emanated through the hotel from permanent residence living in the hotel. The room itself was unkempt bathroom was grott, toilet seat coming off and cupboards falling apart. dirty floor.
Beds were dishevelled. TV was on in room like someone had been staying in the room in vacated just as we arrived.
In the room for a period of approximately 15 minutes before leaving hotel. Very disappointing to arrive to the state that it was.
S
Stayed 1 night in Dec 2024
6/10 Okay
Chelsea
Traveled with family
Dec 10, 2024
Expensive for what we got
This is an expensive hotel and it wasn’t extremely clean and the beds were uncomfortable. It was okay and worked for our one night there.
Convenient location, close to the beach, shops and dining options. Nice rooms, a little tired but ok. Great views
Tracy
Stayed 2 nights in Dec 2024
2/10 Terrible
Jack
Dec 9, 2024
Jack
Stayed 1 night in Dec 2024
10/10 Excellent
Bridget
Dec 6, 2024
Bridget
Stayed 2 nights in Nov 2024
6/10 Okay
Robert
Dec 1, 2024
Liked: Staff & service
Disliked: Cleanliness
The view up on the 17th floor was great and on a whole room was good but lots of floor tiles in bathroom cracked variety of hairs over said floor sticky stuff all down one of the cabinets in kitchen and balcony floor covered in dirty footprints kitchen counter and table had burns over them beware of the $39 cleaning fee to
Staff very accommodating.
Pool and spa lovely.
Couldn't get wifi on 17th floor so they moved us into another room.
However could hear music from event on in hotel, which went to approx 11pm
Convenient location, close to the beach, shops, restaurants etc. Friendly efficient staff
Tracy
Stayed 4 nights in Jun 2024
8/10 Good
Craig
Oct 8, 2024
Liked: Cleanliness
For a hotel of this quality we expected our room to be serviced daily but it wasn't.
Unless you stay 3 nights you don't receive any housekeeping service - which in our view was poor.