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The Spencer Hotel by Castle

4.0 star property

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Photo gallery for The Spencer Hotel by Castle

Front of property
Lobby sitting area
Spencer One-Bedroom Suite Balcony & View | 1 bedroom, in-room safe, desk, laptop workspace
Seasonal outdoor pool
1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Parking available
  • Gym
  • Laundry
  • Air conditioning
$115
includes taxes & fees
Sep 11 - Sep 12

Explore the area

View in a map
9-17 Byron Avenue, Auckland, 622
  • Takapuna Beach
    ‪6 min walk‬
  • North Shore Hospital
    ‪4 min drive‬
  • Eventfinda Stadium
    ‪5 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪32 min drive‬

Room options

View all photos for Spencer One-Bedroom Suite

Spencer One-Bedroom Suite | Living room | LCD TV

Spencer One-Bedroom Suite

8.6 out of 10
Excellent
(4 reviews)
  • 635 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Spencer Studio Room

Spencer Studio Room | 1 bedroom, in-room safe, desk, laptop workspace

Spencer Studio Room

9.4 out of 10
Exceptional
(8 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Spencer Studio Room with Balcony

Spencer Studio Room with Balcony | 1 bedroom, in-room safe, desk, laptop workspace

Spencer Studio Room with Balcony

8.8 out of 10
Excellent
(13 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Spencer One Bedroom Suite with Balcony

Spencer One Bedroom Suite with Balcony | Living room | LCD TV

Spencer One Bedroom Suite with Balcony

8.0 out of 10
Very good
(4 reviews)
  • 635 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Spencer One-Bedroom Suite Balcony & View

Spencer One-Bedroom Suite Balcony & View | Living room | LCD TV

Spencer One-Bedroom Suite Balcony & View

8.2 out of 10
Very good
(10 reviews)
  • 635 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

The Spencer Hotel by Castle

4-star hotel in Takapuna
A fitness center, a hot tub, and an outdoor tennis court are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Housekeeping is available once per stay.
The Spencer Hotel by Castle offers 42 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Auckland hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.
In addition to a seasonal outdoor pool, The Spencer Hotel by Castle provides an outdoor tennis court, a hot tub, and a fitness center. Wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 8611 square feet (800 square meters) include conference space. This business-friendly hotel also offers a library, multilingual staff, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Spencer Hotel by Castle is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (NZD 30 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Hot tub
  • Library
  • Outdoor tennis court
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • 8,611 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 18 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of NZD 35 at check-out

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 55.0 per day

Property payment types

Important information

Optional extras

  • Self parking fee: NZD 30 per day
  • Housekeeping fee: NZD 35 every 3 days
  • Rollaway bed fee: NZD 55.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from October 01 to April 05
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Castle Spencer
Castle Spencer Byron
Castle Spencer Byron Hotel
Castle Spencer Byron Hotel Takapuna
Castle Spencer Byron Takapuna
Spencer On Byron Auckland
Spencer Byron Hotel Takapuna
Spencer Byron Hotel
Spencer Byron Takapuna
Spencer Byron
Castle Spencer on Byron Hotel
The Spencer Hotel
The Spencer on Byron Hotel
The Spencer By Castle Auckland
The Spencer Hotel by Castle Hotel
The Spencer Hotel by Castle Auckland
The Spencer Hotel by Castle Hotel Auckland

The Spencer Hotel by Castle Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 422 out of 1002 reviews
Rating 8 - Good. 362 out of 1002 reviews
Rating 6 - Okay. 131 out of 1002 reviews
Rating 4 - Poor. 57 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kerryn

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Luke

Liked: Cleanliness, staff & service
Great location, amazing views, and despite being a little older generally very clean.
Stayed 1 night in May 2025

2/10 Terrible

Marlize

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The size of the room nice and quiet.
Stayed 1 night in May 2025

8/10 Good

Carol

Stayed 1 night in May 2025

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and pleasant stay.
Stayed 1 night in May 2025

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 4 nights in Apr 2025

10/10 Excellent

spencer

Stayed 1 night in Jan 2025

8/10 Good

Anthony

Liked: Cleanliness
The view, and access to shops / restaurants was excellent. Room maintenance needs attention. TV not working, several ceiling lights not working. Only two coat hangers in the room wardrobe.
Stayed 9 nights in Apr 2025

4/10 Poor

Nina

Traveled with group
Disliked: Cleanliness, staff & service, amenities
Customer service was terrible, waited 40 minutes at the reception with no staff around.
Stayed 2 nights in Apr 2025

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Apr 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Aiden

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

6/10 Okay

Kenneth

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Absence of any functioning restaurant or bar was very inconvenient, and should have been prominently mentioned in any advertising or listing.
Stayed 3 nights in Apr 2025

4/10 Poor

Natasha

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
_
Stayed 1 night in Mar 2025

8/10 Good

Jocelyn

Traveled with partner
Liked: Cleanliness
The view!
Stayed 1 night in Mar 2025

8/10 Good

Terry, Christchurch

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel and location. Will stay again. Had two lengthy powercuts during stay and unsure of cause. Emailed manager after stay to confirm but no communication so far.
Stayed 2 nights in Mar 2025

8/10 Good

gus

Traveled with family
Liked: Cleanliness, staff & service, amenities
Faucet in kitchen was not working however brought us bottled water made it right
Stayed 2 nights in Mar 2025

6/10 Okay

Kevin

Disliked: Staff & service, property conditions & facilities

Tired old lady in a great location

Good location close to the centre of Takapuna, and a short walk to the beach. Our room was pleasant, with views over the lake and ocean, but there were some unwanted curry smells around. The shower went crazy and soaked everything in the bathroom. Public areas need some major upgrades - wooden floors in the foyer were in poor repair and there was a lot of old wooden furniture in the bar that made it feel 1970;s - disappointing that the bar closed at 10pm on a Friday night. Wifi was terrible.
Stayed 2 nights in Feb 2025

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was very spacious and clean with lovely views of the lake and ocean. It was great to have a dishwasher and washing machine and dryer in our suite as we were staying for a few days. We were very happy with our stay.
Stayed 4 nights in Feb 2025

8/10 Good

gail, Waianae

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Parking wasn't included. A bit disappointed in that
Stayed 4 nights in Feb 2025

10/10 Excellent

Kim

Stayed 6 nights in Feb 2025

6/10 Okay

Catherine

Stayed 2 nights in Feb 2025