A fitness center, a hot tub, and an outdoor tennis court are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Housekeeping is available once per stay.
The Spencer Hotel by Castle offers 42 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Auckland hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.
A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.
In addition to a seasonal outdoor pool, The Spencer Hotel by Castle provides an outdoor tennis court, a hot tub, and a fitness center. Wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 8611 square feet (800 square meters) include conference space. This business-friendly hotel also offers a library, multilingual staff, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).
The Spencer Hotel by Castle is a smoke-free property.
Languages
English, Hindi
Property amenities
Internet
Available in all rooms: Free wired internet
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (NZD 30 per day)
Limited onsite parking
Wheelchair-accessible parking available
Things to do
Gym
Hot tub
Library
Outdoor tennis court
Seasonal outdoor pool
TV in common areas
Family friendly
In-room microwave
Laundry facilities
Seasonal outdoor pool
Soundproofed rooms
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (once per stay)
Multilingual staff
Business services
8,611 square feet of conference space
Business center
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
More
18 floors
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Shower
Towels provided
Entertainment
LCD TV with premium cable channels
Food and drink
Coffee/tea maker
Electric kettle
Microwave
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
The property charges 2 percent for credit card payments
The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of NZD 35 at check-out
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 55.0 per day
Property payment types
Important information
Optional extras
Self parking fee: NZD 30 per day
Housekeeping fee: NZD 35 every 3 days
Rollaway bed fee: NZD 55.0 per day
Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
The seasonal pool will be open from October 01 to April 05
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Castle Spencer
Castle Spencer Byron
Castle Spencer Byron Hotel
Castle Spencer Byron Hotel Takapuna
Castle Spencer Byron Takapuna
Spencer On Byron Auckland
Spencer Byron Hotel Takapuna
Spencer Byron Hotel
Spencer Byron Takapuna
Spencer Byron
Castle Spencer on Byron Hotel
The Spencer Hotel
The Spencer on Byron Hotel
The Spencer By Castle Auckland
The Spencer Hotel by Castle Hotel
The Spencer Hotel by Castle Auckland
The Spencer Hotel by Castle Hotel Auckland
The Spencer Hotel by Castle Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 422 out of 1001 reviews
10 - Excellent
422
Rating 8 - Good. 364 out of 1001 reviews
8 - Good
364
Rating 6 - Okay. 128 out of 1001 reviews
6 - Okay
128
Rating 4 - Poor. 57 out of 1001 reviews
4 - Poor
57
Rating 2 - Terrible. 30 out of 1001 reviews
2 - Terrible
30
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
Anthony
Apr 29, 2025
Liked: Cleanliness
The view, and access to shops / restaurants was excellent.
Room maintenance needs attention. TV not working, several ceiling lights not working. Only two coat hangers in the room wardrobe.
Anthony
Stayed 9 nights in Apr 2025
4/10 Poor
Nina
Traveled with group
Apr 28, 2025
Disliked: Cleanliness, staff & service, amenities
Customer service was terrible, waited 40 minutes at the reception with no staff around.
Lovely Hotel and location.
Will stay again.
Had two lengthy powercuts during stay and unsure of cause. Emailed manager after stay to confirm but no communication so far.
Terry
Stayed 2 nights in Mar 2025
8/10 Good
gus
Traveled with family
Mar 7, 2025
Liked: Cleanliness, staff & service, amenities
Faucet in kitchen was not working however brought us bottled water made it right
Good location close to the centre of Takapuna, and a short walk to the beach. Our room was pleasant, with views over the lake and ocean, but there were some unwanted curry smells around. The shower went crazy and soaked everything in the bathroom. Public areas need some major upgrades - wooden floors in the foyer were in poor repair and there was a lot of old wooden furniture in the bar that made it feel 1970;s - disappointing that the bar closed at 10pm on a Friday night. Wifi was terrible.
Our suite was very spacious and clean with lovely views of the lake and ocean. It was great to have a dishwasher and washing machine and dryer in our suite as we were staying for a few days. We were very happy with our stay.
Rooms were a good size. Safe, on site parking in the secure basement. A at in the hotel would have been nice but there are several places near by to eat.
Fantastic views towards Sky City. Friendly staff. Comfortable room and bed. Quiet area with easy walk to dining options. Fridge leaked, bathroom tired looking with chipped tiles.
The room was excellent providing a dishwasher and full kitchen factifies. The kitchen had a coffee maker with two pods in addition to a good range of tea and coffee.I would not hesitate to stay there again for either business or pleasure.