The Spencer Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Spencer Hotel

Front of property
Spencer One-Bedroom Suite Balcony & View | In-room safe, desk, laptop workspace, blackout drapes
Front of property
Lobby sitting area
Seasonal outdoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot Tub
  • Pool
  • Parking available
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
9-17 Byron Avenue, Auckland, 622
  • Shore City Shopping Centre
    6 min walk
  • Takapuna Beach
    7 min walk
  • Bruce Mason Centre
    11 min walk
  • Auckland (AKL-Auckland Intl.)
    34 min drive

Room options

Spencer One-Bedroom Suite

  • 635 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Spencer Studio Room

  • 312 sq ft
  • Sleeps 2
  • 2 Queen Beds

Spencer Studio Room with Balcony

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Spencer One Bedroom Suite with Balcony

  • 635 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Spencer One-Bedroom Suite Balcony & View

  • 635 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

About this property

The Spencer Hotel

4-star hotel in Takapuna
A fitness center, a spa tub, and an outdoor tennis court are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Housekeeping is available once per stay.
The Spencer Hotel offers 42 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Auckland hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.
In addition to a seasonal outdoor pool, The Spencer Hotel provides an outdoor tennis court, a spa tub, and a fitness center. Wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 8611 square feet (800 square meters) include conference space. This business-friendly hotel also offers a library, multilingual staff, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Spencer Hotel is a smoke-free property.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (NZD 30 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Library
  • Outdoor tennis court
  • Seasonal outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • 8,611 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 18 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of NZD 35 at check-out

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 55.0 per day

Property payment types

Important information

Optional extras

  • Self parking fee: NZD 30 per day
  • Housekeeping fee: NZD 35 every 3 days
  • Rollaway bed fee: NZD 55.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The seasonal pool will be open from October 01 to April 05
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Castle Spencer
Castle Spencer Byron
Castle Spencer Byron Hotel
Castle Spencer Byron Hotel Takapuna
Castle Spencer Byron Takapuna
Spencer On Byron Auckland
Spencer Byron Hotel Takapuna
Spencer Byron Hotel
Spencer Byron Takapuna
Spencer Byron
Castle Spencer on Byron Hotel
The Spencer Hotel Hotel
The Spencer Hotel Auckland
The Spencer on Byron Hotel
The Spencer Hotel Hotel Auckland

The Spencer Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 427 out of 1005 reviews" "
Rating 8 - Good. 372 out of 1005 reviews" "
Rating 6 - Okay. 123 out of 1005 reviews" "
Rating 4 - Poor. 55 out of 1005 reviews" "
Rating 2 - Terrible. 28 out of 1005 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tuaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the bath and the view
Stayed 1 night in Sep 2024

8/10 Good

Brett

Room was a bit dated - could do with an update
Stayed 1 night in Sep 2024

8/10 Good

Sharron

Traveled with partner
Good stay. The kitchen could be better equipped. If we needed to cook there it would have been very challenging. No knifes for chopping and no scissors. Also limited crockery and food prep items
Stayed 6 nights in Sep 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff, rooms clean and tidy
Stayed 2 nights in Sep 2024

10/10 Excellent

Arlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in takapuna with beautiful views of auckland city. Very friendly and helpful staff
Stayed 1 night in Sep 2024

8/10 Good

Adam

Liked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Leeanne

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty Pubic hair and stains all over the beds We complained and were moved rooms It was better but still Dirty and big Pubic hair on the hand towel in the bathroom I have complained directly to the hotel and given them a chance to respond before placing a public review They have not bothered to respond I would like to give others a heads up before booking I don’t know if it’s their “Expedia allocated rooms” or what But for over $200 a night I expect a basic standard of cleanliness Disgusted actually dirtiest place I’ve stayed in all my travels around the world
Stayed 1 night in Aug 2024

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tracy

Stayed 3 nights in Aug 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect home-away from home, with the added benefit of the kind, perceptive staff who will make sure that everything is perfect for a peaceful, most perfect stay. With gratitude & admiration Jane
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most perfect, friendly & expert team in auckland. The Spencer is a dream for a break in the city —- with huge views out to Rangitoto, beautiful spacious , clean & spacious rooms, it is a home away from home. Thank you all for welcoming me & taking such care.
Stayed 3 nights in Aug 2024

8/10 Good

Robyn

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff, comfortable beds, clean and tidy
Stayed 2 nights in Aug 2024

6/10 Okay

Benjamin JOHN

Traveled with family and small children
Hotel was fine but rooms are pretty tired.
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinary seaside gem in the city
The Spencer is my dream home away-from-home. The staff are so welcoming & attend to every request or question with a smile. The rooms are large, full of light with the most fabulous views across to Rangitoto and beyond. The hotel is immaculately clean, offers a large gym & pool. I will return and can’t recommend it more. Thank you to all who made my stay so special. Jane
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A seaside dreamscape in the city
Totally perfect for a peaceful stay in the city-by-the-sea! Expansive views from the spacious, well equipped rooms and kind accommodating staff have made my time here everything and more that I expected. Every day starts with the breathtakingly inspirational view, within easy reach of the city or for a seaside escape on the many local beaches.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

Alistair

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Jul 2024

10/10 Excellent

Jim

Stayed 1 night in Jul 2024

6/10 Okay

Jane

Traveled with partner
Disliked: Staff & service, amenities
When I reserved, June 4th this year, I specifically asked about a hotel bar and restaurant as we planned to watch the AB's vs England there, I was told yes. On arriving I asked when would the bar open, to be told bar and restaurant closed for refurbishing! I also asked about the Gold Card discount and early booking fee, to be told I'd need to contact Expedia about that! Overall basically a very overpriced venue, $500.00 for 2 nights plus parking.More of a motel than a hotel. What can be done about this please? Thanks, Jane.
Stayed 2 nights in Jul 2024

10/10 Excellent

Vivienne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay Thanks
Stayed 2 nights in Jul 2024

10/10 Excellent

royden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent location with many dinning and shopping option's right on the 'doorstep'. Easy to get to and from by car and foot. Very good in room amenities and great views.
Stayed 1 night in Jul 2024