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The Spencer Hotel by Castle

4.0 star property

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Photo gallery for The Spencer Hotel by Castle

Front of property
Spencer One-Bedroom Suite Balcony & View | In-room safe, desk, laptop workspace, blackout drapes
Lobby sitting area
Front of property
Seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Parking available
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
9-17 Byron Avenue, Auckland, 622
  • Takapuna Beach
    ‪7 min walk‬
  • Bruce Mason Centre
    ‪11 min walk‬
  • North Shore Hospital
    ‪4 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪34 min drive‬

Room options

View all photos for Spencer One-Bedroom Suite

Spencer One-Bedroom Suite | Living room | LCD TV

Spencer One-Bedroom Suite

  • 635 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Spencer Studio Room

Spencer Studio Room | In-room safe, desk, laptop workspace, blackout drapes

Spencer Studio Room

  • 312 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Spencer Studio Room with Balcony

Spencer Studio Room with Balcony | In-room safe, desk, laptop workspace, blackout drapes

Spencer Studio Room with Balcony

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Spencer One Bedroom Suite with Balcony

Spencer One Bedroom Suite with Balcony | Living room | LCD TV

Spencer One Bedroom Suite with Balcony

  • 635 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Spencer One-Bedroom Suite Balcony & View

Spencer One-Bedroom Suite Balcony & View | Living room | LCD TV

Spencer One-Bedroom Suite Balcony & View

  • 635 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

The Spencer Hotel by Castle

4-star hotel in Takapuna
A fitness center, a hot tub, and an outdoor tennis court are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Housekeeping is available once per stay.
The Spencer Hotel by Castle offers 42 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Auckland hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.
In addition to a seasonal outdoor pool, The Spencer Hotel by Castle provides an outdoor tennis court, a hot tub, and a fitness center. Wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 8611 square feet (800 square meters) include conference space. This business-friendly hotel also offers a library, multilingual staff, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Spencer Hotel by Castle is a smoke-free property.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (NZD 30 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Hot tub
  • Library
  • Outdoor tennis court
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • 8,611 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 18 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of NZD 35 at check-out

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 55.0 per day

Property payment types

Important information

Optional extras

  • Self parking fee: NZD 30 per day
  • Housekeeping fee: NZD 35 every 3 days
  • Rollaway bed fee: NZD 55.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from October 01 to April 05
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Castle Spencer
Castle Spencer Byron
Castle Spencer Byron Hotel
Castle Spencer Byron Hotel Takapuna
Castle Spencer Byron Takapuna
Spencer On Byron Auckland
Spencer Byron Hotel Takapuna
Spencer Byron Hotel
Spencer Byron Takapuna
Spencer Byron
Castle Spencer on Byron Hotel
The Spencer Hotel
The Spencer on Byron Hotel
The Spencer By Castle Auckland
The Spencer Hotel by Castle Hotel
The Spencer Hotel by Castle Auckland
The Spencer Hotel by Castle Hotel Auckland

The Spencer Hotel by Castle Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 424 out of 1001 reviews
Rating 8 - Good. 366 out of 1001 reviews
Rating 6 - Okay. 126 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

katheryn

Liked: Staff & service
Disliked: Property conditions & facilities
The whole floor smelt like over cooked cabage it was disgusting. There was no access to tooth brushes (surely there should be some spares at reception avail on request or to purchase) and the room while clean was in need of a decent upgrade. Very expensive room for the standard of the premises
Stayed 1 night in Dec 2024

2/10 Terrible

S

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
We didn’t end up staying we checked out due firstly to the odour that emanated through the hotel from permanent residence living in the hotel. The room itself was unkempt bathroom was grott, toilet seat coming off and cupboards falling apart. dirty floor. Beds were dishevelled. TV was on in room like someone had been staying in the room in vacated just as we arrived. In the room for a period of approximately 15 minutes before leaving hotel. Very disappointing to arrive to the state that it was.
Stayed 1 night in Dec 2024

6/10 Okay

Chelsea

Traveled with family
Expensive for what we got
This is an expensive hotel and it wasn’t extremely clean and the beds were uncomfortable. It was okay and worked for our one night there.
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tracy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, close to the beach, shops and dining options. Nice rooms, a little tired but ok. Great views
Stayed 2 nights in Dec 2024

2/10 Terrible

Jack

Stayed 1 night in Dec 2024

10/10 Excellent

Bridget

Stayed 2 nights in Nov 2024

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness
The view up on the 17th floor was great and on a whole room was good but lots of floor tiles in bathroom cracked variety of hairs over said floor sticky stuff all down one of the cabinets in kitchen and balcony floor covered in dirty footprints kitchen counter and table had burns over them beware of the $39 cleaning fee to
Stayed 2 nights in Nov 2024

4/10 Poor

Nina Lou

Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Rosalue

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located for the purpose of my accommodation. Very affordable. Dining options limited but plenty of dining options in nearby location
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
T
Stayed 1 night in Nov 2024

10/10 Excellent

Sieni

Stayed 1 night in Oct 2024

8/10 Good

Alan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always enjoyable to stay at The Spencer and enjoy its 'olde world' charm, spacious rooms and beautiful views
Stayed 4 nights in Sep 2024

8/10 Good

Meredith

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very accommodating. Pool and spa lovely. Couldn't get wifi on 17th floor so they moved us into another room. However could hear music from event on in hotel, which went to approx 11pm
Stayed 1 night in Nov 2024

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the fact that it was a big room with a full sized kitchen for the studio room, AND I had a view! I will be back again!
Stayed 1 night in Oct 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Bon

Traveled with family and small children
Liked: Staff & service
Good value for money! Will definitely be back.
Stayed 2 nights in Oct 2024

10/10 Excellent

J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Great location and great hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Spencer hotel is in a great location,close to beach,shops,dining. Hotel has great facilities,gym,pool,spa. Staff friendly. We had a great stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tracy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, close to the beach, shops, restaurants etc. Friendly efficient staff
Stayed 4 nights in Jun 2024

8/10 Good

Craig

Liked: Cleanliness
For a hotel of this quality we expected our room to be serviced daily but it wasn't. Unless you stay 3 nights you don't receive any housekeeping service - which in our view was poor.
Stayed 2 nights in Oct 2024