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The Surrey Hotel

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Surrey Hotel

Indoor pool
Bar (on property)
View from property
View from property
Bar (on property)

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Laundry
  • Pool

Explore the area

Map
465 Great North Road, Grey Lynn, Auckland, 1021
  • Western Springs Stadium
    19 min walk
  • Eden Park
    3 min drive
  • Auckland Zoo
    3 min drive
  • Auckland (AKL-Auckland Intl.)
    25 min drive

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Bathroom | Shower, free toiletries, hair dryer, towels

Superior Room, 2 Double Beds

  • 323 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Room

Family Room | Desk, blackout drapes, iron/ironing board, free WiFi

Family Room

  • 431 sq ft
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Standard Apartment, 1 Bedroom, Garden View

Standard Apartment, 1 Bedroom, Garden View | Living area | Flat-screen TV

Standard Apartment, 1 Bedroom, Garden View

  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area | Flat-screen TV

Standard Apartment, 2 Bedrooms

  • 570 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Motel Studio (located across the road)

Motel Studio (located across the road) | Desk, blackout drapes, iron/ironing board, free WiFi

Motel Studio (located across the road)

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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includes taxes & fees
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About this property

The Surrey Hotel

4-star hotel in Grey Lynn
This smoke-free hotel features an indoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and conference space.
The Surrey Hotel offers 83 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 3229 square feet (300 square meters) include conference space. This Edwardian hotel also offers an indoor pool, a terrace, and a garden.

The Surrey Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
The Surrey Pub - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: NZD 20 to 30 for adults and NZD 20 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Surrey Pub

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 3,229 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 4 buildings
  • Built in 1980
  • Edwardian architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately NZD 20.00 to 30 for adults, and NZD 20.00 to 30 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 14 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Surrey Auckland
Surrey Hotel Auckland
Surrey Hotel Auckland
Surrey Auckland
Hotel The Surrey Hotel Auckland
Auckland The Surrey Hotel Hotel
The Surrey Hotel Auckland
Hotel The Surrey Hotel
Surrey Hotel
Surrey
New Zealand
Quality Inn Auckland
Auckland Quality Inn
The Surrey Hotel Hotel
The Surrey Hotel Auckland
The Surrey Hotel Hotel Auckland

The Surrey Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 212 out of 942 reviews" "
Rating 8 - Good. 409 out of 942 reviews" "
Rating 6 - Okay. 216 out of 942 reviews" "
Rating 4 - Poor. 76 out of 942 reviews" "
Rating 2 - Terrible. 29 out of 942 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food at the restaurant, nice clean quiet room when i needed sleep on a working trip, staff were friendly, great place to stay overall
Stayed 1 night in Sep 2024

10/10 Excellent

Hinarangi

Stayed 2 nights in Jun 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what we were after - easy walk to Eden Park and shops close by
Stayed 2 nights in Jun 2024

10/10 Excellent

Elaine

Stayed 4 nights in Jun 2024

10/10 Excellent

Sean

Stayed 1 night in May 2024

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great hotel, easy location to everything we needed. Very friendly and helpful staff. Only had towels and cutlery etc for 2 people, even though we booked and paid for 3 people.
Stayed 1 night in May 2024

10/10 Excellent

Kasey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Kiriana

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
everything you need
Stayed 2 nights in Apr 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice not to have to leave property for meals. Nice indoor pool for kids
Stayed 1 night in Apr 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room across the street from the main hotel property. The only issue was the hair dryer provided in the room seemed to short circuit the electrical outlet in the bathroom or the dryer just happened to break.
Stayed 1 night in Mar 2024

10/10 Excellent

Dave

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has been a few years, but yet again I loved my stay at The Surrey Hotel. The room was excellent and the staff were great. I really enjoyed my two evening meals in the restaurant. I highly recommend this property and will definitely stay there again.
Stayed 3 nights in Mar 2024

8/10 Good

Heather

Stayed 1 night in Mar 2024

10/10 Excellent

Kristy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a really lovely stay for my daughter and I for our girls pink weekend away.
Stayed 2 nights in Mar 2024

6/10 Okay

Heather

Liked: Cleanliness
Requested a room with no stairs didnt happen had to take a much smaller room instead
Stayed 1 night in Feb 2024

8/10 Good

Royce

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service
Hot wayer took 5 mins to come through
Stayed 1 night in Feb 2024

6/10 Okay

andrea

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Our room wasn’t cleaned properly, we found a pair of socks beside one of the beds. The dishes in the cupboard had food on them. There was a child's toy on the floor. The area around the hotel looks like it was beautiful ten years ago but the grounds had trash lying about. The lobby was pleasant and the staff were nice.
Stayed 3 nights in Feb 2024

8/10 Good

Tania

Traveled with group
Liked: Cleanliness, staff & service
Good location, quiet and safe. Room was clean and tidy except air conditioning didn’t work.
Stayed 1 night in Feb 2024

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to and central to city and supermarket
Stayed 3 nights in Feb 2024

10/10 Excellent

Warren

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Tyson

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service