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Aparthotel

VR Auckland City

4.0 star property

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Photo gallery for VR Auckland City

Reception
Front of property
Fridge, microwave, oven, stovetop
Classic One Bedroom Apartment | City view
One-Bedroom Apartment | Living area | 32-inch TV with satellite channels

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Dryer
  • Parking available
  • Washer
  • Air conditioning
  • Kitchen
$65
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
188 Hobson Street, Auckland, 1010
  • Sky Tower
    ‪5 min walk‬
  • SkyCity Casino
    ‪5 min walk‬
  • Auckland Ferry Terminal
    ‪16 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪23 min drive‬

Room options

View all photos for Two Bedroom Apartment

2 bedrooms, premium bedding, in-room safe, desk

Two Bedroom Apartment

  • 538 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One-Bedroom Apartment

One-Bedroom Apartment | 2 bedrooms, premium bedding, in-room safe, desk

One-Bedroom Apartment

  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Classic One Bedroom Apartment

2 bedrooms, premium bedding, in-room safe, desk

Classic One Bedroom Apartment

  • 387 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Apartment

Shower, rainfall showerhead, free toiletries, hair dryer

Studio Apartment

8.0 out of 10
Very good
(2 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment

2 bedrooms, premium bedding, in-room safe, desk

Deluxe Apartment

  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds

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About this property

VR Auckland City

4-star aparthotel in Auckland Central Business District
This smoke-free aparthotel features self parking, concierge services, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Each apartment has 2 bedrooms and offers free WiFi and a sofa bed. Guests will find a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Change of towels is available on request.
VR Auckland City offers 75 accommodations with washers/dryers and safes. Accommodations have separate sitting areas and are furnished with single sofa beds and dining tables. Beds feature premium bedding. Satellite television is provided. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Auckland aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

The recreational activities listed below are available either on site or nearby; fees may apply.
VR Auckland City features a vending machine, multilingual staff, and tour/ticket assistance. Wired and wireless Internet access is complimentary. This eco-certified aparthotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

VR Auckland City is a smoke-free property.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Car not required
  • Secured self parking on site (NZD 30 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee
  • Toaster
  • Water dispenser

Dining

  • Dining table

Bedrooms

  • 2 bedrooms
  • Premium bedding
  • Rollaway/extra bed: NZD 30 per night
  • Single sofa bed

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Entertainment

  • 32-inch HDTV with satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk
  • Desk chair

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of towels on request
  • Concierge services
  • Electrical adapters
  • Free local calls
  • Guidebooks
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In the city center
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near the marina

Things to do

  • Bicycle tours
  • Bicycle rentals nearby
  • Boat tours nearby
  • Casino nearby
  • Ecotours nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Motor boating nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Swimming nearby
  • Windsurfing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards

General

  • 1 building
  • 10 floors
  • 75 units
  • Built in 2005
  • Soundproofing
  • Towels (changed on request)
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 3.15 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 30.0 per night
Cribs (infant beds) are available for NZD 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: NZD 30 per day
  • Crib (infant bed) fee: NZD 30.0 per night
  • Rollaway bed fee: NZD 30.0 per night
  • Credit card charges are subject to a surcharge of 3.15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include window guards
This property is professionally cleaned

We should mention

Alcohol is not served at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland City Oaks
Auckland City Oaks Apartment
Oaks Auckland City
Auckland City Oaks Hotel Auckland Central
Auckland City Oaks New Zealand
Oaks On Hobson
VR Auckland City Apartment
Auckland City Oaks Hotel Central
VR Auckland City New Zealand
VR Auckland City Aparthotel
VR Aparthotel
Oaks On Hobson
VR Auckland City New Zealand
VR Auckland City Auckland
VR Auckland City Aparthotel
VR Auckland City Aparthotel Auckland

VR Auckland City Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 915 out of 3451 reviews
Rating 8 - Good. 1382 out of 3451 reviews
Rating 6 - Okay. 679 out of 3451 reviews
Rating 4 - Poor. 305 out of 3451 reviews
Rating 2 - Terrible. 170 out of 3451 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Surya

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

sharee

Traveled with partner
A bit out of the way
Stayed 1 night in Jun 2025

8/10 Good

Laurent

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

6/10 Okay

Richard, Hamilton

Traveled with family
Disliked: Property conditions & facilities
Recent reviews had rated the property in a dim light and here are the facts 1) Reception was helpful and responsive (you will see its consistent) 2) Make sure you book/arrange parking when you book or you risk having nowhere to park. Also the onsite parking really doesnt suite large vehicles - so travel small 3) The property has overwhelming smells of air fresheners - possibly trying to mask other smells or lack of ventilation 4)Television was broken - we didn't bother to report it 5)The unit was supposed to be a self-contained unit ,but the dishwasher was broken - and you could tell it had been out of service for a long time 6)The shower was dirty and full of mold - unhygenic and disgusting 7)The bed was missing legs, so if you sat on it it fell over 8)Beds had no mattress protectors and no fitted sheets 9)Booking for 4 people - Towels for Two 10)A sofa bed was advertised - but there wasnt one The place was fairly clean overall - and some of the bad reviews rung true We didnt pay a fortune, so is it a case of you get what you pay for? Noting that other people have raised the same issues and the usual "Thanks for your important feedback" type response and then no apparent action seems to be the reality. I even pre-empted things by messaging the hotel before we came - but no such luck. The team there is super friendly and helped us at the drop of the hat - perhaps management needs to focus on getting the place up to scratch (its advertised as a 4 star, 3 stars at best)
Stayed 2 nights in May 2025

6/10 Okay

kym

Traveled with family
Staff & Service were amazing - but the hotel has definitely seen better days.
Stayed 1 night in Jun 2025

8/10 Good

Sam

Liked: Amenities
The property was secured by both a 24 hour front desk and a key locked internal and external door, so I didn't feel unsafe in the property, but I didn't feel safe being out past 8 or 9 at night without taking a cab back to the property. This should be considered when booking the hotel. It's a very handy location to town and busses. In saying that the room was huge, the beds and bedding comfortable. Good access to electrical ports and lighting. Furniture was a little damaged. The hotel info said that there were instruction manuals for devices which there were not, and that there was daily housekeeping, which there was not. I did not pay full price for the venue, so unsure if this was expected or not. There was not communication around it either way. The TV didn't work but this was not critical for me. I was fine with this experience for the cost, but i would not have been happy with this experience at full price.
Stayed 5 nights in May 2025

8/10 Good

Jessie

Business traveler
Liked: Cleanliness, amenities
Overall good, good communication, had everything i needed
Stayed 3 nights in May 2025

8/10 Good

Jason

Stayed 1 night in May 2025

8/10 Good

ANDREW JOHN

Liked: Cleanliness, amenities
Very close to Skycity and other attractions at top of Queen St. Room decor starting to show its age, bathroom in particular. Room was very quiet.
Stayed 2 nights in May 2025

8/10 Good

Bhawna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Charmika

Traveled with family and small children
Disliked: Amenities
The room is large and spacious. It is quite basic but has the necessary facilities. Staff are wonderful and accomodating. 24 hr reception is good and they dry your clothes for free. I don’t recommend the hair dryer so take your own. Beds are comfortable. The area is fantastic and so close to the sky tower. The stay was incredible value for money. Parking was cheap and available.
Stayed 3 nights in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Love the staff.
Stayed 2 nights in May 2025

10/10 Excellent

Marion

Traveled with partner
Liked: Cleanliness, amenities
Staff was very friendly and helpful. Room very spacious. Some floor tiles broken. Missing knob on oven. Shower door didn't close properly.
Stayed 1 night in May 2025

4/10 Poor

Jaclene

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I would not stay here again. Our room had a washing machine you could not use, no dishwashing liquid, no dishwasher tablets, you couldnt adjust the shower head, the shower pressure was useless, the extra bed we paid for an extra guest was very very poor, 3 out of the 4 legs for the couch they fixed/attached/were ply wood and the bedding in one bed had a stain on it. The positives: The staff were nice, it was close to shops, Queen st and a 5min walk to the sky tower
Stayed 2 nights in May 2025

8/10 Good

Paul

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The only thing was the Queen bed was two singles put together so if you move around in the middle they split and make a gap so you have to readjust them.
Stayed 2 nights in May 2025

8/10 Good

Diego

Liked: Cleanliness, amenities
It was a nice stay! The studio I payed was the best I’ve ever seen so far for how it is built:)
Stayed 1 night in May 2025

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Tidy room for one night very good price plenty of nearby options to go for food only 10min walk to Airport bus convenient
Stayed 1 night in May 2025

10/10 Excellent

Grant

Liked: Amenities
Everyone and every thing
Stayed 2 nights in May 2025

2/10 Terrible

Seiloga

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I had stayed at this property for 14 days and within the time I stayed there the service was terrible. There was no cleaning, i had paid for parking but still unable to get into my parking. I'm extremely disappointed as I had paid alot to stay here and the apartment was not cleaned daily and was met with alot of issues.
Stayed 15 nights in Apr 2025

8/10 Good

Nick

Liked: Cleanliness, property conditions & facilities
Good location just a couple blocks from Sky City. Walkable to several restaurants. Room could have used some touch ups in paint/drywall but overall clean. Upset the clothes washer in the room didn't work, but there were laundromats in the area.
Stayed 6 nights in Apr 2025

10/10 Excellent

Leemar

Traveled with group
It was handy to everything we needed Thank you
Stayed 2 nights in May 2025

6/10 Okay

Murray

Liked: Cleanliness
Disliked: Property conditions & facilities
My room didn't have a TV. Unbelievable. It was sold as having one. You can't book a carpark because as the hotel says they only have a few parks so its first come, first served. What a crazy system. I did get an assigned car park, but when parking it was taken. Back and forth to reception to get it sorted, Shambles is a word that springs to mind.
Stayed 1 night in May 2025

8/10 Good

Chris

Traveled with group, Traveled with family
The good: The property was mostly clean (touched on later) with decent amenities and plenty available around the location. Being right in the center of the city was really awesome, making it easy to find places to eat or things to do, which helps considering there is no food available onsite. The room had its own washing machine and a dishwasher which were nice touches, but unused by us. 2 sachets of washing machine powder were provided. The parking was nicely sized, with a good amount of room available, but only 7 total parks available on a first-in-first-served basis. These cannot be booked in advance of your stay. The bad: The room we stayed in had multiple broken tiles in the bathroom and kitchen, making it dangerous to have no shoes, or even just socks on, in the room. There was also a lot of missing grout in a lot of the tiles, and some times were lose underfoot. There was no dishwasher powder provided, so we weren't able to make use of the machine. Our parking was cancelled on our cards by the second day, even though we had purchased parking for the entire stay. When the room was serviced we had less towels. No bath mat, no face cloths, no hand cloths were replaced and we had to request these from reception. These were delivered quickly to the room however, so service was great when issues were brought up. Our shower had red fungus growing in the seals, door and silicone. We requested some cleaning products to remedy this, which were provided.
Stayed 5 nights in Apr 2025

6/10 Okay

Jinghui

Liked: Cleanliness
Washing machine broken
Stayed 2 nights in Apr 2025

6/10 Okay

Craig

Good location, although hard to park
Stayed 2 nights in Apr 2025