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VR Queen Street - Hotel & Suites

4.0 star property

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Photo gallery for VR Queen Street - Hotel & Suites

Standard King Room | Private kitchen | Fridge, microwave, electric kettle, toaster
Front of property
Lobby
Premier King Room | Premium bedding, pillowtop beds, in-room safe, blackout drapes
One-Bedroom Suite | Private kitchen | Fridge, microwave, electric kettle, toaster

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Parking available
$73
includes taxes & fees
Dec 17 - Dec 18

Explore the area

View in a map
401 Queen Street, Auckland, 1010
  • Place, Queen Street Shopping District
    ‪1 min walk‬
  • Place, University of Auckland
    ‪3 min walk‬
  • Place, Sky Tower
    ‪11 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for One Bedroom Suite

Premium bedding, pillowtop beds, in-room safe, blackout drapes

One Bedroom Suite

  • Sleeps 2

View all photos for Two Bedroom Suite

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Two Bedroom Suite

  • Sleeps 4

View all photos for Standard King Room

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard King Room

  • Sleeps 2

View all photos for Compact Single Room

Compact Single Room | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Compact Single Room

9.2 out of 10
Wonderful
(14 reviews)
  • 194 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard King Room

Standard King Room | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard King Room

8.6 out of 10
Excellent
(39 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Suite

One-Bedroom Suite | Premium bedding, pillowtop beds, in-room safe, blackout drapes

One-Bedroom Suite

8.0 out of 10
Very good
(12 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two-Bedroom Suite

Two-Bedroom Suite | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Two-Bedroom Suite

  • 431 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Premier King Room

Premier King Room | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Premier King Room

10.0 out of 10
Exceptional
(7 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Room

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Premier King Room

  • Sleeps 2

View all photos for Compact Single Room

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Compact Single Room

  • Sleeps 1

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About this property

VR Queen Street - Hotel & Suites

4-star hotel in Auckland Central Business District
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services. Change of towels is available on request.
VR Queen Street - Hotel & Suites offers 80 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 215 square feet (20 square meters) include conference space. This Auckland hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

VR Queen Street - Hotel & Suites is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Latitude 36 - This restaurant specializes in Modern European cuisine and serves breakfast and dinner.
Bar Latitude 36 - This lobby lounge specializes in international cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (NZD 40 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 40 for adults and NZD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Bar Latitude 36
  • Latitude 36

Things to do

  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Built in 2014
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Freezer
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 percent for credit card payments
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 40 for adults and NZD 20 for children
  • Covered self parking fee: NZD 40 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 50 per night
  • Credit card charges are subject to a surcharge of 3.15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

VR Queen Street Limited
VR Queen Street Limited Auckland
VR Queen Street Hotel Auckland
VR Queen Street Hotel
VR Queen Street Auckland
VR Queen Street
VR Queen Street Auckland New Zealand
VR Queen Street Hotel Suites
Vr Queen & Suites Auckland
VR Queen Street Hotel Suites
VR Queen Street - Hotel & Suites Hotel
VR Queen Street - Hotel & Suites Auckland
VR Queen Street - Hotel & Suites Hotel Auckland

Reviews

VR Queen Street - Hotel & Suites Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 391 out of 1002 reviews
Rating 8 - Good. 356 out of 1002 reviews
Rating 6 - Okay. 140 out of 1002 reviews
Rating 4 - Poor. 74 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

Reviews

8/10 Good

Lux

Liked: Cleanliness, staff & service, property conditions & facilities
Decent location and room for the price
Stayed 2 nights in Aug 2025

2/10 Terrible

Tineka

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The concierge made things quite difficult when I arrived. There was a cold acknowledgement of my arrival and instantly I was met with scepticism as to my belonging there. I was clearly judged on my appearance. He demanded my physical identification and when it was clear that I had none, he offered no other option but to deny accomodation. After a while he decided that a photo of my ID would suffice but by then I was already deflated. The room "looked" nice, but there were no robes, no slippers as promised in the offer. We had to cook our dinner in the oven because there was no frying pan. When we asked for one, they sent this up with an employee who told us not to use the oven because it's not good👀. When we asked why the range hood wasn't working he said that it only works when you use the job, not the oven. Next things there's a loud hum coming from the bathroom and when we enquired about that we were told that it only made a sound because we had the range hood on. Lies. That humming sounded all night and disturbed our sleep. Absolutely disappointed! Worst stay in a long while. And I've stayed in many different places!
Stayed 1 night in Aug 2025

10/10 Excellent

Khoury

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for only one night, but everything was clean and the staff was nice. The parking garage is a little challenging to get into/out of, but not a problem, and it was quite secure. Good food nearby.
Stayed 1 night in Jul 2025

6/10 Okay

Crystal

Stayed 2 nights in Apr 2025

10/10 Excellent

Alfredo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking already full when we arrived
Stayed 1 night in Aug 2025

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Pei sze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was 24/7, affordable and great location!
Stayed 3 nights in Aug 2025

8/10 Good

Sadia

Stayed 2 nights in Aug 2025

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Jul 2025

8/10 Good

Pio

Stayed 1 night in Jul 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2025

4/10 Poor

Maluafou

Stayed 3 nights in Jul 2025

10/10 Excellent

W Royce

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Auckland CBD
Stayed 1 night in Jun 2025

8/10 Good

Rapaera, Porirua

Stayed 2 nights in Jun 2025

6/10 Okay

Rose

Stayed 1 night in Jun 2025

8/10 Good

Amritpal

Stayed 1 night in Jun 2025

10/10 Excellent

Thlua

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Romil

Stayed 1 night in Jun 2025

10/10 Excellent

Kadin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stay here was lovely and staff were all wonderful and accommodating. Room was clean and tidy with comfy bed, would recommend.
Stayed 3 nights in Jun 2025

8/10 Good

jin woo

Stayed 3 nights in Jun 2025

8/10 Good

Lucan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quick visit home to NZ since moving to Australia a few months ago found myself staying here. Staff were friendly and accommodating. Many thanks
Stayed 3 nights in May 2025

10/10 Excellent

Martin

Stayed 1 night in May 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Worth the money, good value.
Stayed 1 night in May 2025

10/10 Excellent

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
I like VR Queen St as it's close to a bus stop, entry is flat and accessible with a walker. My room was very clean and serviced daily. 3rd time I have stayed there.
Stayed 4 nights in May 2025

10/10 Excellent

Darren

Liked: Cleanliness, amenities
Great
Stayed 1 night in May 2025