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VR Queen Street - Hotel & Suites

4.0 star property

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Photo gallery for VR Queen Street - Hotel & Suites

Standard King Room | Private kitchen | Fridge, microwave, electric kettle, toaster
Premier King Room | Premium bedding, pillowtop beds, in-room safe, blackout drapes
View from room
Front of property
50-inch Smart TV with digital channels, TV, streaming services

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Parking available

Explore the area

Map
401 Queen Street, Auckland, 1010
  • University of Auckland
    ‪4 min walk‬
  • Sky Tower
    ‪14 min walk‬
  • SkyCity Casino
    ‪15 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Premier King Room

Premier King Room | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Premier King Room

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard King Room

Standard King Room | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard King Room

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Compact Single Room

Compact Single Room | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Compact Single Room

  • 194 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Two-Bedroom Suite

Two-Bedroom Suite | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Two-Bedroom Suite

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for One-Bedroom Suite

One-Bedroom Suite | Premium bedding, pillowtop beds, in-room safe, blackout drapes

One-Bedroom Suite

  • 409 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard King Room

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Compact Single Room

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Compact Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for One Bedroom Suite

Premium bedding, pillowtop beds, in-room safe, blackout drapes

One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Suite

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Two Bedroom Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier King Room

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Premier King Room

  • Sleeps 2
  • 1 King Bed

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About this property

VR Queen Street - Hotel & Suites

4-star hotel in Auckland Central Business District
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services. Change of towels is available on request.
VR Queen Street - Hotel & Suites offers 80 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 215 square feet (20 square meters) include conference space. This eco-certified hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

VR Queen Street - Hotel & Suites is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Latitude 36 - This restaurant specializes in Modern European cuisine and serves breakfast and dinner.
Bar Latitude 36 - This lobby lounge specializes in international cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (NZD 40 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 40 for adults and NZD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Bar Latitude 36
  • Latitude 36

Things to do

  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Built in 2014
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Freezer
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 percent for credit card payments
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 40 for adults and NZD 20 for children
  • Covered self parking fee: NZD 40 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 50 per night
  • Credit card charges are subject to a surcharge of 3.15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

VR Queen Street Limited
VR Queen Street Limited Auckland
VR Queen Street Hotel Auckland
VR Queen Street Hotel
VR Queen Street Auckland
VR Queen Street
VR Queen Street Auckland New Zealand
VR Queen Street Hotel Suites
Vr Queen & Suites Auckland
VR Queen Street Hotel Suites
VR Queen Street - Hotel & Suites Hotel
VR Queen Street - Hotel & Suites Auckland
VR Queen Street - Hotel & Suites Hotel Auckland

VR Queen Street - Hotel & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 379 out of 1001 reviews
Rating 8 - Good. 365 out of 1001 reviews
Rating 6 - Okay. 142 out of 1001 reviews
Rating 4 - Poor. 74 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Manogya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Anne-Mieke

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wifi was bad… otherwhile we would have rated four stars on every item.
Stayed 3 nights in Dec 2024

6/10 Okay

Aween

Traveled with partner
I was disappointed by the beds, they were supose to be double bed, but it was just two single beds stuck together and was very uncomfortable. The spec was much smaller than expected. The shower was disappointing as well, the shower head was very outdated.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
The property was modern and well-maintained. One evening I ordered room service just as yhe kitchen was closing, and dtaff stayed on to prepare my meal. The hotel was close to the conference I was attending. It was 2 minutes from the site of my old home.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ie Sang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to every thing and walking distance to Ferry Building terminal (roughly 30 minutes walk)
Stayed 4 nights in Nov 2024

10/10 Excellent

GLYNIS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two single beds pushed together when i paid for karge bed for 2. Wasnt a nice experience. Other than that, all good.
Stayed 3 nights in Nov 2024

2/10 Terrible

Sue

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed with the VR booked a hotel room for the Travis Scott concert and the date was changed. The VR refused to help and change date. I had a disappointed son. I have stayed numerous times at the hotel and was a loyal customer but not any more.
Stayed 1 night in Oct 2024

10/10 Excellent

rozanne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check in and out Friendly staff Really good facilities Parking available for extra Relaxing and quiet
Stayed 1 night in Nov 2024

6/10 Okay

Jason

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The room, location building was amazing, and this is a 5/5. But after the first terrible night I found one of the single beds pushed together to make a queen had collapsed completely (ie the base was broken in the middle slats), leaving me to sleep like a banana. I advised reception the next morning, but found no activity or feedback had taken place (or that it had been logged) when I got back that night. So with no help (maintenance, boards, another room) or interest forthcoming from VR I went to plan two. I was unable to pull the mattress on the bed to sleep on the floor (ie no spare sheets or blankets), so I laid the dinning chair back horizontally under the middle of the mattress to stop the collapse and had a reasonable nights sleep. Other than that, I'd happily stay again, restaurant onsite, secure parking onsite, amazing rooms, many amazing restaurants outside the front door. Never a dull moment travelling, I guess this just adds to the rich life stories one has :) . Best wishes.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rachael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here, with very helpful staff and spacious room. Bathroom was sparkling clean and room well appointed. Only minor issue was dishwasher was broken. Quiet and super convenient location, with a dairy and restaurants directly opposite. Would happily stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Ingrid

Stayed 2 nights in Oct 2024

10/10 Excellent

Lyndall

Stayed 1 night in Nov 2024

6/10 Okay

Will

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I like the helpful friendly staffs. The room we stayed needs repairs.
Stayed 5 nights in Oct 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Anton

Liked: Cleanliness, staff & service, property conditions & facilities
Kitchen was under maintenance, so only English & Continental breakfasts were available.
Stayed 2 nights in Oct 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy to everything and I had an extremely clean and well presented room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Samantha

Liked: Staff & service, property conditions & facilities
The place is amazing. Really great staff
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant. Welcome, room very satisfactory and clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Piripi

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

6/10 Okay

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Full kitchenette with coffee, tea, and hot chocolate too. Love that they have YouTube on TV - so much better than standard TV. The restaurant across the street has really good pizza at a terrific price as an added bonus. Lots of nice parks to enjoy close by as well. Will definitely consider returning when I visit NZ in the future.
Stayed 1 night in Oct 2024

8/10 Good

Stevie

Liked: Staff & service, property conditions & facilities
The room i stayed in had bed bugs but otherwise everything was wonderful. Staff are very friendly and polite
Stayed 5 nights in Oct 2024