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VR Queen Street - Hotel & Suites

4.0 star property

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Photo gallery for VR Queen Street - Hotel & Suites

Standard King Room | Private kitchen | Fridge, microwave, electric kettle, toaster
One-Bedroom Suite | Private kitchen | Fridge, microwave, electric kettle, toaster
Front of property
Lobby
Premier King Room | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available
$68
includes taxes & fees
Sep 15 - Sep 16

Explore the area

View in a map
401 Queen Street, Auckland, 1010
  • University of Auckland
    ‪3 min walk‬
  • Sky Tower
    ‪11 min walk‬
  • SkyCity Casino
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪23 min drive‬

Room options

View all photos for Premier King Room

Premier King Room | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Premier King Room

10.0 out of 10
Exceptional
(7 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard King Room

Standard King Room | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard King Room

8.6 out of 10
Excellent
(38 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Compact Single Room

Compact Single Room | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Compact Single Room

9.2 out of 10
Wonderful
(14 reviews)
  • 194 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Two-Bedroom Suite

Two-Bedroom Suite | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Two-Bedroom Suite

  • 431 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for One-Bedroom Suite

One-Bedroom Suite | Premium bedding, pillowtop beds, in-room safe, blackout drapes

One-Bedroom Suite

8.0 out of 10
Very good
(12 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard King Room

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard King Room

  • Sleeps 2

View all photos for Compact Single Room

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Compact Single Room

  • Sleeps 1

View all photos for One Bedroom Suite

Premium bedding, pillowtop beds, in-room safe, blackout drapes

One Bedroom Suite

  • Sleeps 2

View all photos for Two Bedroom Suite

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Two Bedroom Suite

  • Sleeps 4

View all photos for Premier King Room

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Premier King Room

  • Sleeps 2

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About this property

VR Queen Street - Hotel & Suites

4-star hotel in Auckland Central Business District
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services. Change of towels is available on request.
VR Queen Street - Hotel & Suites offers 80 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 215 square feet (20 square meters) include conference space. This eco-certified hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

VR Queen Street - Hotel & Suites is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Latitude 36 - This restaurant specializes in Modern European cuisine and serves breakfast and dinner.
Bar Latitude 36 - This lobby lounge specializes in international cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (NZD 40 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 40 for adults and NZD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Bar Latitude 36
  • Latitude 36

Things to do

  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Built in 2014
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Freezer
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 percent for credit card payments
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 40 for adults and NZD 20 for children
  • Covered self parking fee: NZD 40 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 50 per night
  • Credit card charges are subject to a surcharge of 3.15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

VR Queen Street Limited
VR Queen Street Limited Auckland
VR Queen Street Hotel Auckland
VR Queen Street Hotel
VR Queen Street Auckland
VR Queen Street
VR Queen Street Auckland New Zealand
VR Queen Street Hotel Suites
Vr Queen & Suites Auckland
VR Queen Street Hotel Suites
VR Queen Street - Hotel & Suites Hotel
VR Queen Street - Hotel & Suites Auckland
VR Queen Street - Hotel & Suites Hotel Auckland

VR Queen Street - Hotel & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 386 out of 1000 reviews
Rating 8 - Good. 361 out of 1000 reviews
Rating 6 - Okay. 141 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Stayed 1 night in May 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Worth the money, good value.
Stayed 1 night in May 2025

10/10 Excellent

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
I like VR Queen St as it's close to a bus stop, entry is flat and accessible with a walker. My room was very clean and serviced daily. 3rd time I have stayed there.
Stayed 4 nights in May 2025

10/10 Excellent

Darren

Liked: Cleanliness, amenities
Great
Stayed 1 night in May 2025

10/10 Excellent

majda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place!

great layout, big room with sitting area, big bathroom & a kitchenette. they even give you dish soap & dishwasher soap, because yes, there's even a tiny dishwasher in the room. great location. we stayed here for 3 nights at the beginning of our trip, and came back for the last day of our trip.
Stayed 1 night in May 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

majda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

great room with a kitchenette. even had the world's cutest little dishwasher, and they provided dishwasher soap, as well as dish soap for hand-washing. There was sufficient dishware for our needs. The room was very spacious, clean & comfortable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ronglin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Kwok Fai

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff are nice, friendly and helpful, but it was a pity that there were fleas in my room. I got a lot of bites until I asked them to change the bedding and clean the carpet for me on th the 4th day.
Stayed 4 nights in Apr 2025

8/10 Good

Lauren

Traveled with group
Liked: Cleanliness, amenities
Great location and easy accessible parking. Though we did go on Monday and Tuesday so would obviously get busier. Not a great shower. But overall good hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Hisashi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 2 bed room with dining area and kitchen. Location is good and room was quiet and clean. Only complaint is Wifi speed was so slow having to use my own data to browse internet.
Stayed 2 nights in Apr 2025

10/10 Excellent

Noam

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helful and nice
Stayed 1 night in Apr 2025

8/10 Good

Stu

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
After having the questinable duvet changed upon arrival, the room was private and while small, it was comfortable. Central downtown location which was convenient.
Stayed 1 night in Apr 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On hotels.com side - Wasn’t entirely clear which room I’d booked on check in - pictures that had made me select my stay didn’t quite match what I was given sizewise, but staff were able to help and room was lovely. Beds super comfortable, and plenty of shops and eateries near by, with an easy enough walk into town
Stayed 2 nights in Apr 2025

8/10 Good

Anthony R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Good central location near University, close to Pier and downtown, is walkable (10-15 minutes), bus stops are also nearby. Was clean and front desk was always staffed. We stayed during off season, so noise was not an issue, but if the street had lots of noise, it might be an issue for some
Stayed 6 nights in Apr 2025

10/10 Excellent

Coen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Meagan

Stayed 4 nights in Mar 2025

6/10 Okay

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convient for me, the bed was comfortable. The rooms/property could do with an upgrade but all up it was a good stay and for the price I’m very happy.
Stayed 2 nights in Apr 2025

8/10 Good

dawn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great space

Great service and nice room. We had a two bedroom suite which was great at the end of the day
Stayed 3 nights in Mar 2025

10/10 Excellent

AJAY P

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly place with parking!

Comfortable and clean rooms. Excellent service and response. Great place to stay with family
Stayed 3 nights in Mar 2025

8/10 Good

Yanming

Stayed 1 night in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Same outfit as Ascotia, but higher standard of room. Staff were all friendly. Breakfast was $20/morning which seems quite reasonable. My preference is to stay here when I visit Auckland.
Stayed 9 nights in Mar 2025

6/10 Okay

Thomas, Dunedin

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025