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voco Auckland City Centre by IHG

4.5 star property

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Photo gallery for voco Auckland City Centre by IHG

Rooftop bar
Rooftop bar
View from room
Suite, 1 Bedroom, Harbor View | Lake view
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
Corner Wyndham & Albert Streets, Auckland
  • Queen Street Shopping District
    ‪2 min walk‬
  • Sky Tower
    ‪4 min walk‬
  • Auckland Ferry Terminal
    ‪7 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Upgraded)

City view

Standard Room (Upgraded)

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Harbor View

Suite, 1 Bedroom, Harbor View | Lake view

Suite, 1 Bedroom, Harbor View

  • 534 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, soundproofing

Standard Room

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Bay View

City view

Standard Room, 1 King Bed, Bay View

  • 291 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Tower (Sky Tower View)

Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed, Tower (Sky Tower View)

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Harbor View

Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed, Harbor View

  • 291 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub

Standard Room, 1 Queen Bed, Accessible Bathtub | Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 Queen Bed, Accessible Bathtub

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | View from room

Standard Room, 2 Queen Beds

  • 312 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

voco Auckland City Centre by IHG

4.5-star hotel in Auckland Central Business District
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking.
Voco Auckland City Centre by IHG offers 201 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, designer toiletries, and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 5 meeting rooms are available. This luxury hotel also offers a fitness center, concierge services, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Voco Auckland City Centre by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Bar Albert - Onsite rooftop bar. Happy hour is offered. Reservations are required.
Mozzarella & Co - This restaurant specializes in Italian cuisine. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 59 per night)
  • Covered self parking on site (NZD 59 per night)
  • Secured, covered valet parking on site (NZD 69 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: NZD 45 for adults and NZD 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Albert
  • Mozzarella & Co

Things to do

  • Gym

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 45 for adults and NZD 35 for children
  • Covered self parking fee: NZD 59 per night
  • Covered valet parking fee: NZD 69 per night
  • Nearby parking fee: NZD 59 per night (1969 ft away)
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Voco Auckland City By Ihg
voco Auckland City Centre by IHG Hotel
voco Auckland City Centre an IHG Hotel
voco Auckland City Centre Hotel by IHG
voco Auckland City Centre by IHG Auckland
voco Auckland City Centre by IHG Hotel Auckland

voco Auckland City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 335 out of 459 reviews
Rating 8 - Good. 84 out of 459 reviews
Rating 6 - Okay. 19 out of 459 reviews
Rating 4 - Poor. 10 out of 459 reviews
Rating 2 - Terrible. 11 out of 459 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

kathy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
I had a room with view of the tower. The hotel was nicely centrally located, a quick walk to the ferry. It was my first time in Auckland and I really enjoyed my stay. The room was always clean, beds were comfortable, and there was a water station right in the hallway. I would definitely return and stay again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mano-ura

Stayed 4 nights in Nov 2024

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Place to Stay
Wonderful view of Sky Tower out window. Location is perfect. Wonderful rooms and fantastic restaurant in lobby.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ursula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 1 night in Nov 2024

8/10 Good

Dylan

Stayed 2 nights in Nov 2024

10/10 Excellent

Laurona, Orange

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room with a perfect view of the Skytower! The restaurant Mozzarella & Co below was a great surprise and the service we received by Shubhesh was top notch! We will definitely stay here again.
Stayed 7 nights in Nov 2024

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Inez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Kayte

Traveled with partner
Room had broken glass on floor on arrival. Very disappointing when following this up with staff at reception. No apology or concern.
Stayed 2 nights in Nov 2024

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, property conditions & facilities
Lovely hotel, service at reception was very slow, drinks expensive, couldn’t get into rooftop bar as fully booked, lifts the slowest on Earth. Apart from that fabulous!
Stayed 5 nights in Nov 2024

8/10 Good

Jamie

Overrall good but there is room for improvement
Overall stay was ok but it was disappointing that the room was not clean when we return in the late afternoon. It probably has to do that it is a dense population but it didn’t help the situation. As the clean up the day before wasn’t ideal as well as the coffee cups and glasses were not washed as well. Other than that, the location is central and convenient to get around . Plenty of food options
Stayed 3 nights in Nov 2024

10/10 Excellent

Adrienne

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, smart, close to Britomart, shops, sky city, pleasant stay and accommodating when we turned up a little bit early. The only inconvenient thing was booking two rooms under one booking and each room being on separate floors, so we couldn’t go between rooms without getting someone to meet us at the stair door on each floor. We were only here one night, they possibly would have added the other floor to our room key for access if asked, but we weren’t there long enough. Otherwise perfect for our stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was amazing. Comfortable amenities and great service. Rooftop bar is excellent. Loved the food and cocktails. Will definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Arden

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel were lovely and very helpful, the room was very clean and had the best view.
Stayed 2 nights in Oct 2024

8/10 Good

Yun Jeong

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except they don't have any basic amenities like cotton buds, shower cap, slippers etc. you have to request to have any of these(not sure if slipper is even provided) and it seems like they are trying to cut costs and when requested, they take 3-4 hours to get delivered. Staff are amazing and very friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot, great views and the best roof top bar in town!!
Stayed 1 night in Nov 2024

10/10 Excellent

Maytham

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was great but I hope parking fees be less
Stayed 6 nights in Oct 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long Weekend
Lovely hotel in central location. We had a lovely quiet room and room was spacious and nicely decorated. Would definitely stay again. Check out Bar Albert…great views from 38th floor.
Stayed 2 nights in Oct 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
Great location in Auckland and great staff (mistakenly went to the adjoining Holiday Inn, where the service was so far below the level at Voco, checking in at Voco was such a relief!). The breakfast buffet was great, many standard offerings but the juices and barista coffee put it in a league above the others in NZ.
Stayed 2 nights in Oct 2024

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
GREAT rooftop bar!
Stayed 1 night in Oct 2024

10/10 Excellent

Ralph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room, kind staffs from reception to breakfast staffs ❤️ My daughter had a blast! Thanks for making her 7th birthday memorable
Stayed 1 night in Oct 2024

2/10 Terrible

eduardo

Stayed 2 nights in Oct 2024