4.5-star hotel in Auckland Central Business District
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking.
Voco Auckland City Centre by IHG offers 201 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, designer toiletries, and complimentary toiletries.
This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 5 meeting rooms are available. This luxury hotel also offers a fitness center, concierge services, and dry cleaning/laundry services. Parking is available onsite for a surcharge.
Voco Auckland City Centre by IHG is a smoke-free property.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Bar Albert - Onsite rooftop bar. Happy hour is offered. Reservations are required.
Mozzarella & Co - This restaurant specializes in Italian cuisine. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available (NZD 59 per night)
Covered self parking on site (NZD 59 per night)
Secured, covered valet parking on site (NZD 69 per night)
Food and drink
Daily full breakfast available 6:30 AM to 10:30 AM for a fee: NZD 45 for adults and NZD 35 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli
Restaurants on site
Bar Albert
Mozzarella & Co
Things to do
Gym
Family friendly
In-room crib
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
5 meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
Banquet hall
Smoke-free property
Room amenities
Bedroom
Free crib
Premium bedding
Bathroom
Bathrobes
Designer toiletries
Private bathroom
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
Smart TV
Food and drink
Electric kettle
Minibar
More
Air conditioning
Desk chair
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Special check-in instructions
The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately NZD 45 for adults and NZD 35 for children
Covered self parking fee: NZD 59 per night
Covered valet parking fee: NZD 69 per night
Nearby parking fee: NZD 59 per night (1969 ft away)
Credit card charges are subject to a surcharge of 1.9 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Property is also known as
Voco Auckland City By Ihg
voco Auckland City Centre by IHG Hotel
voco Auckland City Centre an IHG Hotel
voco Auckland City Centre Hotel by IHG
voco Auckland City Centre by IHG Auckland
voco Auckland City Centre by IHG Hotel Auckland
voco Auckland City Centre by IHG Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 375 out of 508 reviews
10 - Excellent
375
Rating 8 - Good. 92 out of 508 reviews
8 - Good
92
Rating 6 - Okay. 20 out of 508 reviews
6 - Okay
20
Rating 4 - Poor. 10 out of 508 reviews
4 - Poor
10
Rating 2 - Terrible. 11 out of 508 reviews
2 - Terrible
11
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Excellent
Adam
Traveled with group, Business traveler, Traveled with family
The staff were very helpful, and kind. They made sure we were treated like their special guest. If ever I’m in Auckland again I will definitely book my accommodations with Voco
Loved the area that we found ourselves in and loved the eco-friendliness of the hotel overall. The breakfast was pretty good, but for the bar you needed a reservation (so you can't stay for too many drinks, sadly).
One thing of note is that even as a couple we weren't quite ready for the barely-there bathroom doors. It took some getting used to. Another thing is that the room service options, outside of alcohol, were a little lackluster compared to room service options we've had elsewhere.
I was here for 6 days. Beautiful property, very friendly and accommodating staff. I have zero complaints. The room was very clean (and the bathroom which I’m a stickler about) This was also some of the best hotel breakfast I’ve ever had as well. 10/10. Will be back
Great stay, and offered late checkout and discount at the rooftop bar when signing up which was awesome! Awesome views from the rooftop bar. Reception staff really friendly and helpful
Great location and great service in the heart of the CBD. The cost value of the hotel is very good. The view was amazing. The best way to start our journey in the country.