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voco Auckland City Centre, an IHG Hotel

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for voco Auckland City Centre, an IHG Hotel

Rooftop bar
Rooftop bar
View from room
Exterior
Suite, 1 Bedroom, Harbor View | Lake view

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
Corner Wyndham & Albert Streets, Auckland
  • Queen Street Shopping District
    2 min walk
  • Bespoke Coffee Specialist
    1 min walk
  • Auckland Britomart Station
    8 min walk
  • Auckland (AKL-Auckland Intl.)
    27 min drive

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Upgraded)

City view

Standard Room (Upgraded)

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Harbor View

Suite, 1 Bedroom, Harbor View | Lake view

Suite, 1 Bedroom, Harbor View

  • 534 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, soundproofing

Standard Room

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Bay View

City view

Standard Room, 1 King Bed, Bay View

  • 291 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Tower (Sky Tower View)

Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed, Tower (Sky Tower View)

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Harbor View

Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed, Harbor View

  • 291 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub

Standard Room, 1 Queen Bed, Accessible Bathtub | Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 Queen Bed, Accessible Bathtub

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | View from room

Standard Room, 2 Queen Beds

  • 312 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

voco Auckland City Centre, an IHG Hotel

4.5-star hotel in Auckland Central Business District
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking.
Voco Auckland City Centre, an IHG Hotel offers 201 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, designer toiletries, and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 5 meeting rooms are available. This luxury hotel also offers a fitness center, concierge services, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Voco Auckland City Centre, an IHG Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Bar Albert - Onsite rooftop bar. Happy hour is offered. Reservations are required.
Mozzarella & Co - This restaurant specializes in Italian cuisine. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 59 per night)
  • Covered self parking on site (NZD 59 per night)
  • Secured, covered valet parking on site (NZD 69 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: NZD 45 for adults and NZD 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Albert
  • Mozzarella & Co

Things to do

  • Gym

Family friendly

  • Free crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 45 for adults and NZD 35 for children
  • Covered self parking fee: NZD 59 per night
  • Covered valet parking fee: NZD 69 per night
  • Nearby parking fee: NZD 59 per night (1969 ft away)
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

voco Auckland City Centre an IHG Hotel
voco Auckland City Centre Hotel by IHG
voco Auckland City Centre, an IHG Hotel Hotel
voco Auckland City Centre, an IHG Hotel Auckland
voco Auckland City Centre, an IHG Hotel Hotel Auckland

voco Auckland City Centre, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 294 out of 399 reviews" "
Rating 8 - Good. 72 out of 399 reviews" "
Rating 6 - Okay. 16 out of 399 reviews" "
Rating 4 - Poor. 9 out of 399 reviews" "
Rating 2 - Terrible. 8 out of 399 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shanay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service lovely receptionist’s very fancy place for a reasonable price would stay again
Stayed 2 nights in Oct 2024

10/10 Excellent

Lynda

Stayed 1 night in Sep 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great and convenient place for our quick visit to Auckland
Stayed 2 nights in Sep 2024

10/10 Excellent

Tianna

Stayed 1 night in Sep 2024

10/10 Excellent

Dorothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay there again
Stayed 1 night in Sep 2024

2/10 Terrible

Shu

Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at the Voco Hotel Auckland and had a delightful experience overall. The hotel’s location is absolutely unbeatable, right in the heart of Auckland. It’s within walking distance to popular attractions like SkyCity, Viaduct Harbour, and Britomart, making it incredibly convenient for exploring the city. The rooms are spacious, modern, and offer stunning views of the cityscape. The beds are super comfy, ensuring a good night’s sleep after a day of sightseeing. The staff were friendly and attentive, always ready to assist with a smile. However, there are a few areas where the hotel could improve. While the breakfast selection was decent, it could benefit from more variety. Additionally, the water pressure in the showers was a bit low, which was a minor inconvenience. Despite these small issues, I would definitely recommend Voco Hotel Auckland for its prime location and overall comfort. It’s a great base for anyone looking to explore Auckland!
Stayed 4 nights in Sep 2024

6/10 Okay

bradley

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
A nice stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Simardeep

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well maintained, updated and conveniently located.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but very disappointed we weren’t able to utilise the rooftop bar, fully booked out apparently and no access for hotel guests.
Stayed 1 night in Sep 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Cherry, Whangarei

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff make this property super special. They really are helpful and accommodate our needs.
Stayed 1 night in Sep 2024

10/10 Excellent

Tanja

Liked: Cleanliness, staff & service, property conditions & facilities
Love the rooftop bar!
Stayed 1 night in Jun 2024

8/10 Good

Kirsty

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at voco. We checked in early and were able too have access to our room. Staff were friendly and helpful room was clean and spacious. Had a beautiful view from our window of the Skycity tower
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Wikitoria

Stayed 1 night in Aug 2024

10/10 Excellent

Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All outstanding. Consistently friendly staff, lovely quiet room , comfy bed, great shower and central location. Thankyou.
Stayed 3 nights in Sep 2024

8/10 Good

Mitchell

Stayed 3 nights in Aug 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 1 night in Aug 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel would definitely stay again!
Stayed 1 night in Aug 2024

10/10 Excellent

Wincenty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly personnel
Stayed 2 nights in Aug 2024

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were really welcoming and our room was ready for us by lunchtime. The room is really nicely presented and has everything you need and we had the most amazing views of the whole of Auckland and the sky tower from our 34th floor. I was very impressed by the whole stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Nishi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and great hospitality . Will stay again
Stayed 1 night in Aug 2024