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voco Auckland City Centre by IHG

4.5 star property

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Photo gallery for voco Auckland City Centre by IHG

Rooftop bar
Exterior
View from room
Rooftop bar
Suite, 1 King Bed, Harbor View | Lake view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
Corner Wyndham & Albert Streets, Auckland
  • Sky Tower
    ‪4 min walk‬
  • SkyCity Casino
    ‪5 min walk‬
  • Auckland Ferry Terminal
    ‪7 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Upgraded)

City view

Standard Room (Upgraded)

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Harbor View

Suite, 1 King Bed, Harbor View | Lake view

Suite, 1 King Bed, Harbor View

  • 534 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, soundproofing

Standard Room

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Bay View

City view

Standard Room, 1 King Bed, Bay View

  • 291 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Sky Tower View)

Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed (Sky Tower View)

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Harbor View

Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed, Harbor View

  • 291 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 Queen Bed, Accessible

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | View from room

Standard Room, 2 Queen Beds

  • 312 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

voco Auckland City Centre by IHG

4.5-star hotel in Auckland Central Business District
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking.
Voco Auckland City Centre by IHG offers 201 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, designer toiletries, and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 5 meeting rooms are available. This luxury hotel also offers a fitness center, concierge services, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Voco Auckland City Centre by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Bar Albert - Onsite rooftop bar. Happy hour is offered. Reservations are required.
Mozzarella & Co - This restaurant specializes in Italian cuisine. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 59 per night)
  • Covered self parking on site (NZD 59 per night)
  • Secured, covered valet parking on site (NZD 69 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: NZD 45 for adults and NZD 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Albert
  • Mozzarella & Co

Things to do

  • Gym

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 45 for adults and NZD 35 for children
  • Covered self parking fee: NZD 59 per night
  • Covered valet parking fee: NZD 69 per night
  • Nearby parking fee: NZD 59 per night (1969 ft away)
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Voco Auckland City By Ihg
voco Auckland City Centre by IHG Hotel
voco Auckland City Centre an IHG Hotel
voco Auckland City Centre Hotel by IHG
voco Auckland City Centre by IHG Auckland
voco Auckland City Centre by IHG Hotel Auckland

voco Auckland City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 358 out of 487 reviews
Rating 8 - Good. 89 out of 487 reviews
Rating 6 - Okay. 19 out of 487 reviews
Rating 4 - Poor. 10 out of 487 reviews
Rating 2 - Terrible. 11 out of 487 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rosalina

Stayed 2 nights in Jan 2025

10/10 Excellent

Karen Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and central located within walking distance to main attractions such as sky tower an casino plus queen street shopping and harbour.
Stayed 2 nights in Jan 2025

10/10 Excellent

Hilary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly front desk staff who provided excellent communication when we unexpectedly arrived early. Room was very clean, welcoming and plenty of space available with lovely views of the city. The beds were extremely comfortable and the black out curtains were excellent!
Stayed 1 night in Jan 2025

10/10 Excellent

Kristin

Great location and very comfortable and clean!
Stayed 1 night in Jan 2025

10/10 Excellent

Javier

Stayed 2 nights in Jan 2025

8/10 Good

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy walk to harbour and Skytower. We had a fantastic view from our corner room. I would have given 5 stars but during our 6 night stay we had to ask for servicing of our room on 3 occasions. The staff were very apologetic and arranged the service asap. Overall a good stay.
Stayed 6 nights in Dec 2024

10/10 Excellent

WILLIAM

Stayed 2 nights in Dec 2024

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel & location
Great location in city centre. Clean & comfy room. Modern. Large bathroom. Nice hotel restaurant. Would highly recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning views of the city. Easy check in and check out. Comfy bed and a really nice bathroom
Stayed 2 nights in Dec 2024

10/10 Excellent

Hieu T

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always amazing staying here ❤️
Stayed 1 night in Dec 2024

10/10 Excellent

Jani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Sheel Raj

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property. Bathrooms had no locks or lateches
Stayed 1 night in Dec 2024

10/10 Excellent

Greer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming staff. Great view
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights stay in Auckland
This is the first Voco brand name I have stayed at, and it exceed all my expectations. The front desk staff is efficient and polite after we arrived from a long flight. The hotel is new, clean, beautifully decorated and modern. Nice size room with a great view of the city. It’s situated in the middle of downtown, short walk to all the major attractions, including a nice sized grocery store just a block away to stock up on the local snacks. We Enjoyed every minute of the hotel, super happy with it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jesus

Stayed 2 nights in Dec 2024

10/10 Excellent

Myo

Stayed 2 nights in Dec 2024

10/10 Excellent

kathy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
I had a room with view of the tower. The hotel was nicely centrally located, a quick walk to the ferry. It was my first time in Auckland and I really enjoyed my stay. The room was always clean, beds were comfortable, and there was a water station right in the hallway. I would definitely return and stay again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mano-ura

Stayed 4 nights in Nov 2024

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Place to Stay
Wonderful view of Sky Tower out window. Location is perfect. Wonderful rooms and fantastic restaurant in lobby.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ursula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 1 night in Nov 2024