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Waiheke Island Resort

3.5 star property

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Photo gallery for Waiheke Island Resort

Restaurant
Premium Triple Room | Private kitchen | Mini-fridge, coffee/tea maker, electric kettle, cookware/dishes/utensils
Front of property
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Spa
  • Housekeeping
  • Pool
  • Breakfast available
$113
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
4 Bay Road, Palm Beach, Waiheke Island, 1240
  • Palm Beach
    ‪10 min walk‬
  • Wild on Waiheke
    ‪5 min drive‬
  • Mudbrick Vineyard
    ‪8 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪104 min drive‬

Room options

View all photos for Premium Triple Room

Premium Triple Room | Living area | Flat-screen TV

Premium Triple Room

  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Partner Two Bedroom Villa

Partner Two Bedroom Villa | Living area | Flat-screen TV

Partner Two Bedroom Villa

  • 915 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Sea View Studio Apartment

Sea View Studio Apartment | Private kitchen | Mini-fridge, coffee/tea maker, electric kettle, cookware/dishes/utensils

Sea View Studio Apartment

9.0 out of 10
Wonderful
(23 reviews)
  • 484 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Two Bedroom Villa

Flat-screen TV

Premium Two Bedroom Villa

9.0 out of 10
Wonderful
(2 reviews)
  • 915 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds and 1 King Bed

View all photos for Scenic View Studio Apartment

Minibar, individually decorated, individually furnished

Scenic View Studio Apartment

8.4 out of 10
Very good
(5 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Short Stay Room

Short Stay Room | Minibar, individually decorated, individually furnished

Short Stay Room

10.0 out of 10
Exceptional
(8 reviews)
  • 484 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Partner Sea View Chalet

Partner Sea View Chalet | Minibar, individually decorated, individually furnished

Partner Sea View Chalet

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Two Bedroom Villa

Minibar, individually decorated, individually furnished

Premium Two Bedroom Villa

  • Sleeps 4

View all photos for Partner Two Bedroom Villa

Minibar, individually decorated, individually furnished

Partner Two Bedroom Villa

  • Sleeps 4

View all photos for Partner Seaview Chalet

Minibar, individually decorated, individually furnished

Partner Seaview Chalet

  • Sleeps 2

View all photos for Three Bedroom Seaview Condo

Minibar, individually decorated, individually furnished

Three Bedroom Seaview Condo

  • Sleeps 6

View all photos for Seaview Studio Apartment

Minibar, individually decorated, individually furnished

Seaview Studio Apartment

  • Sleeps 2

View all photos for Scenic View Studio Apartment

Minibar, individually decorated, individually furnished

Scenic View Studio Apartment

  • Sleeps 2

View all photos for Short Stay Room

Minibar, individually decorated, individually furnished

Short Stay Room

  • Sleeps 2

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About this property

Waiheke Island Resort

3.5-star hotel in Ostend
Along with a full-service spa, this hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a sauna, and a conference center are onsite. Housekeeping is available on request.
Waiheke Island Resort offers 24 air-conditioned accommodations with minibars and coffee/tea makers. These individually decorated and furnished accommodations include desk chairs. Flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Waiheke Island hotel provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
In addition to a full-service spa, Waiheke Island Resort features an outdoor pool and a hot tub. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Business-related amenities at this 3.5-star property consist of a business center and 4 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This Waiheke Island hotel also offers a sauna, a terrace, and multilingual staff. Complimentary self parking is available on site.

Waiheke Island Resort has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge between 8:00 AM and 11:00 AM on weekends.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Weekend cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: NZD 9.50 to 24.50 per person
  • A bar/lounge
  • A poolside bar

Things to do

  • Full-service spa
  • Hot tub
  • Mini golf
  • Outdoor pool
  • Sauna
  • TV in common areas
  • Yoga classes

Family friendly

  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 10:00 AM - 4:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 9.5 to 24.5 per person
  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
A car is not required for transportation to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Waiheke Island Resort
Waiheke Island Hotel
Waiheke Island Resort And Conference Centre Hotel Waiheke Island
Waiheke Island Resort Hotel
Waiheke Island Resort Waiheke Island
Waiheke Island Resort Hotel Waiheke Island

Waiheke Island Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 133 out of 376 reviews
Rating 8 - Good. 153 out of 376 reviews
Rating 6 - Okay. 54 out of 376 reviews
Rating 4 - Poor. 24 out of 376 reviews
Rating 2 - Terrible. 12 out of 376 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely rooms and facilities and great staff
Stayed 2 nights in May 2025

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, property conditions & facilities
The access to the room was down multiple very very steep steps. When booking it indicated breakfast was included, however a sign outside the (closed) reception advised the restaurant was closed on a Monday (we stayed Sunday night). The key was left in a box, and we had to climb a huge number of stairs to return the key in the morning. Some basic things like soap for the hand basin would have been nice. A box of tissues would also be nice.
Stayed 1 night in May 2025

8/10 Good

Arushi

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for short stay, equipped with most amenities. Also good to have a spa and pool for use.
Stayed 1 night in May 2025

10/10 Excellent

MICHAEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to have a pool , spa , resturant and great coffee onsite , with palm beach a short walk away it was a very convienient location .
Stayed 3 nights in Apr 2025

10/10 Excellent

Miodrag

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waiheke Island Resort is really a nice play to stay. This was not our first time that we stayed there, and we will come again and again. Absolutely perfect place, strongly recommended. One comment for property maintenance: please punch down all nails on wooded deck that are sticking out. It is not safe to walk bare feet on the deck.

10/10 Excellent

Leigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness of room, location, option to eat in restaurant if you wanted too
Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are super nice and super helpful. It was very clean and the room nice and spacious.
Stayed 2 nights in Apr 2025

10/10 Excellent

Liza-Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Tam

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Rebecca

Stayed 1 night in Apr 2025

8/10 Good

Eugene

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Kylie

Stayed 1 night in Apr 2025

8/10 Good

Melanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay with a clean, comfortable, spacious room. The pool and spa were great, with lovely views from there and our room. We had enjoyed a quiet night, felt very secluded despite large number of rooms. Bus stop right outside for easy access. Would recommend if you are travelling light as there is a steep walk to reception and many stairs to rooms. Would definitely stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved!

Lovely! Such beautiful grounds and loved the views from the lobby, pool, and villas. Loved that it was right off the bus stop too. Felt very quaint and private. Would definitely stay here again!
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet lodging, great food, kind and helpful staff. thanks so much!
Stayed 5 nights in Mar 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk attendant was extremely helpful.
Stayed 1 night in Mar 2025

6/10 Okay

Brendyn, Napier

Traveled with partner
Liked: Cleanliness
Great location. An easy walk to the beach, with cafe/restaurant nearby. Had 2 nights with massively noisy party people in the unit next door, banging crashing & load talking & music until 1.30am. No Staff or reception on site to sort out the noise problem. Very disapointing
Stayed 4 nights in Mar 2025

10/10 Excellent

Cass

Stayed 2 nights in Mar 2025

4/10 Poor

MA

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two day stay

This place looked amazing online but in reality it is extremely run down, not well kept and in need of some serious repairs and maintenance.
Stayed 2 nights in Mar 2025

8/10 Good

Joanne

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Great use of the pool and easy parking. Comfortable bed and black out curtains. Couch however was disgusting full of stains that we actually had to put the cushions down to sit on them. The floor is needed for a good hot water mop. No hand soap. There were plates but unfortunately no bowls. Only spent one night there so did not bother chasing up after all this. But overall accom is nice, great location. Comfortable bed and easy check in and great use of pool. Just need thorough cleaning.
Stayed 1 night in Mar 2025

4/10 Poor

Rachael

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Bassam

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tidy, high standard units.
Stayed 1 night in Mar 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view

Great location, old but refurbished and very clean. Shower pressure was great despite from on site water tank on an island with scarce water supply. Swimming pool small but deep so great for cooling down and underwater swimming.
Stayed 1 night in Feb 2025

8/10 Good

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Beautiful view and wonderful staff. Spacious room, air conditioning was loud and no screens so we were hot at night. Could hear people walking in room above us at night. Far from other restaurants and town so take taxis or walk/bus options if you don’t have a car.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark, Henderson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience from room to dining. People were great and easy to interact with staff.
Stayed 3 nights in Feb 2025