Waiheke Island Resort

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Waiheke Island Resort

Premium Triple Room | Private kitchen | Mini-fridge, coffee/tea maker, electric kettle, cookware/dishes/utensils
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Exterior
Premium Triple Room | Living area | Flat-screen TV
Front of property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Hot Tub
  • Housekeeping
  • Laundry

Explore the area

Map
4 Bay Road, Palm Beach, Waiheke Island, 1240
  • Palm Beach
    7 min walk
  • Shelly Beach
    4 min drive
  • Oneroa Bay
    5 min drive
  • Auckland (AKL-Auckland Intl.)
    348 min drive

Room options

Premium Triple Room

  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Partner Two Bedroom Villa

  • 915 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

Sea View Studio Apartment

  • 484 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Premium Two Bedroom Villa

  • 915 sq ft
  • Ocean view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds and 1 King Bed

Scenic View Studio Apartment

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Short Stay Room

  • 484 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Partner Sea View Chalet

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Two Bedroom Villa

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Partner Two Bedroom Villa

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Partner Seaview Chalet

  • Sleeps 2
  • 1 King Bed

Three Bedroom Seaview Condo

  • Sleeps 6
  • 1 Queen Bed and 1 King Bed

Seaview Studio Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Scenic View Studio Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Short Stay Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

About this property

Waiheke Island Resort

3.5-star hotel in Ostend
Along with a full-service spa, this hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a conference center, and a spa tub are onsite. Housekeeping is available on request.
Waiheke Island Resort offers 24 air-conditioned accommodations with minibars and coffee/tea makers. These individually decorated and furnished accommodations include desk chairs. Flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Waiheke Island hotel provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
In addition to a full-service spa, Waiheke Island Resort features an outdoor pool and a spa tub. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Business-related amenities at this 3.5-star property consist of a business center and 4 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This Waiheke Island hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site.

Waiheke Island Resort has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge between 8:00 AM and 11:00 AM on weekends.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Weekend cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: NZD 9.50 to 24.50 per person
  • A bar/lounge
  • A poolside bar

Things to do

  • Full-service spa
  • Mini golf
  • Outdoor pool
  • Spa tub
  • TV in common areas
  • Yoga classes

Family friendly

  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 10:00 AM - 4:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 9.5 to 24.5 per person
  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
A car is not required for transportation to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Waiheke Island Resort
Waiheke Island Hotel
Waiheke Island Resort And Conference Centre Hotel Waiheke Island
Waiheke Island Resort Hotel
Waiheke Island Resort Waiheke Island
Waiheke Island Resort Hotel Waiheke Island

Waiheke Island Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 98 out of 304 reviews" "
Rating 8 - Good. 125 out of 304 reviews" "
Rating 6 - Okay. 51 out of 304 reviews" "
Rating 4 - Poor. 19 out of 304 reviews" "
Rating 2 - Terrible. 11 out of 304 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities
super nice view and modern room
Stayed 1 night in Aug 2024

10/10 Excellent

Kiarcha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waiheke Island Resort was a dream to stay at. The location is absolutely perfect! The villas were a good size, clean and comfortable. The staff were super friendly and helpful. The only down side is that the resort isn't entirely accessibly friendly as it has quite steep slopes and stairways. My mum has a walking stick and was slightly daunted by the pathways, however the staff went out of their way to assist her to ensure her stay was comfortable and safe. It didn't help that we went during the wet season, which made things harder - but as previously mentioned - the staff are gold! I would recommend staying here if you're looking for a little get away with breath taking views and great customer service.
Stayed 2 nights in Aug 2024

8/10 Good

Jayaluxmi, Cambridge

Traveled with family
Liked: Cleanliness, staff & service
Tidy, clean and quiet. Good facilities.
Stayed 1 night in Aug 2024

10/10 Excellent

Pofanau

Traveled with partner
Liked: Cleanliness, amenities
Beautiful sea view own apartment easy to park and enter very nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Martha

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice views
Stayed 1 night in Aug 2024

8/10 Good

Patrick

Stayed 2 nights in Jul 2024

2/10 Terrible

Jenna

Business traveler
Disliked: Staff & service, property conditions & facilities
Terrible experience, would NOT recommend
Stayed 1 night in Jul 2024

6/10 Okay

Rav

Traveled with family
.
Stayed 1 night in Jul 2024

10/10 Excellent

Kaiti

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean property - easy check in although the instructions could have been clearer (we were advised to check in after 2PM but when we arrived, the reception said they are closed from 2PM in winter so this was a little confusing). Other than that, fantastic stay!
Stayed 2 nights in Jun 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly enjoyed my time staying at the resort it is a fantastic place to stay and wish I could have stayed longer.
Stayed 2 nights in Jun 2024

4/10 Poor

Steve

Traveled with partner
Disliked: Staff & service
Rather steep site with many steps down and up to and from our unit. Only found out no services available the day we arrived including food that we anticipated getting onsite so had to travel elsewhere to get something to eat. No reception open on arrival or at several other times we tried.
Stayed 1 night in Jun 2024

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Lovely property - had everything you need, very convenient Unfortunately the toilets nearest the public spa were very dirty - had smoke butts, strange looking food on the ground, a pair of underwear in the sink and purple splashed everywhere up the walls etc
Stayed 1 night in Jun 2024

10/10 Excellent

Bob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2024

8/10 Good

Rendol

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was fine and the breakfast that we had was sumptuous . Private spa pool was very good and relaxing.
Stayed 1 night in May 2024

6/10 Okay

Deborah

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
We booked a king bed and got there and it was two singles. Arrived at 5.30pm so reception was closed so could not change.
Stayed 1 night in Apr 2024

8/10 Good

ken

Liked: Cleanliness, staff & service, property conditions & facilities
The location near palm beach is very convenient. The pool was quite nice but too cold. Hot tub needed some maintenance The mini put golf was fun for kids!
Stayed 2 nights in Mar 2024

6/10 Okay

Mick

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful location, room for improvement.
Room was fantastic, but get a top floor, we had kids staying upstairs and the floors are thin, their running was extremely loud. Palm Beach down the road is beautiful, with some great walks. We tried to eat at the restaurant at 7.15pm but it had closed early because it was a quiet night, we at down the bottom of the hill at the Arcadia, which was a fantatic feed.
Stayed 1 night in Mar 2024

8/10 Good

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

2/10 Terrible

Sudhir

Stayed 2 nights in Feb 2024

8/10 Good

eric

Liked: Cleanliness, property conditions & facilities

4/10 Poor

Margaret

Liked: Cleanliness, room comfort
Disliked: Staff & service
Disappointed
We were supposed to have an ocean view room and it had Nothing to speak of …!!! No restaurant No yoga! Very unhappy with what the site had shown .
Stayed 1 night in Jan 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, friendly accommodating staff. The food in the restaurant was delicious!!
Stayed 1 night in Jan 2024

4/10 Poor

Sagar

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Juzer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and very helpful anserwing all my queries patiently.
Stayed 2 nights in Jan 2024

8/10 Good

Adrienne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the privacy and quietness and clean fresh unit we stayed in. The steps down were a little steep to access unit re being in our 70's. The dining area was lovely with great outlook. there was an awful outside light on the unit next door which shone directly into our windows at night. It would be better if it didn't stay on all night but was sensor only and switched off when no one entering the units during the night. Other than that it was a nice stay and perfect for our needs.
Stayed 2 nights in Dec 2023