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Hotel am Rathaus

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Photo gallery for Hotel am Rathaus

Property entrance
Bar (on property)
Hypo-allergenic bedding, down comforters, memory foam beds, minibar
Exterior
Street view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping
  • Free WiFi

Explore the area

Map
Am Hinteren Perlachberg 1, Augsburg, Bayern, 86150
  • Perlachturm
    ‪1 min walk‬
  • Goldener Saal
    ‪1 min walk‬
  • Augsburg Town Hall
    ‪1 min walk‬
  • Augsburg (AGB)
    ‪19 min drive‬

Room options

View all photos for Single Room, City View

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Single Room, City View

  • 172 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room, City View

Comfort Double Room, City View | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Comfort Double Room, City View

  • 248 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Best Western Hotel Augusta

  • Pet friendly
  • Air conditioning
  • Breakfast available
  • Parking available
4.1 out of 5, Very Good, (634)
The price is $109
per night
$117 total
includes taxes & fees
Feb 26 - Feb 27
Best Western Hotel Augusta

About this property

Hotel am Rathaus

Augsburg hotel connected to a shopping center, steps from Perlachturm
Along with a bar/lounge, this smoke-free hotel has self parking and concierge services. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include express check-out, free newspapers, and a hair salon.
Hotel am Rathaus offers 31 accommodations with minibars and safes. Memory foam beds feature down comforters. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Augsburg hotel also offers multilingual staff, concierge services, and complimentary newspapers in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel am Rathaus is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, German, Italian, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 15 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • A bar/lounge

Things to do

  • Shopping

Family friendly

  • Free crib

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (6:00 AM - 6:00 PM) and Sunday - Sunday (7:00 AM - 6:00 PM)
Guests must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed between December 23 and January 7.

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: EUR 15 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Am Rathaus Augsburg
Hotel Am Rathaus Augsburg
Am Rathaus Hotel Augsburg
Am Rathaus Hotel
Am Rathaus
Hotel am Rathaus Hotel
Hotel am Rathaus Augsburg
Hotel am Rathaus Hotel Augsburg

Hotel am Rathaus Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 44 out of 102 reviews
Rating 8 - Good. 44 out of 102 reviews
Rating 6 - Okay. 8 out of 102 reviews
Rating 4 - Poor. 5 out of 102 reviews
Rating 2 - Terrible. 1 out of 102 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There were Road works directly outside the hotel, starting noisily around 06:30 daily - no the fault of the hotel,. of course. But the lift was not working - my room was on the 2nd floor, I am 81 years old and have to walk with a stick, so that was difficult.
Stayed 5 nights in Sep 2024

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Property is definitely dated but very well kept. We had a nice stay.
Stayed 1 night in Sep 2024

4/10 Poor

Amit

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Hot and humid during summer
Hot and humid during summer. Would avoid during hot summer months as the building just absorbs heat and has no AC. The breakfast buffet is uncovered so there were flies on the meats and melons. Positives is the location is perfect and has a car park (very cramped and hard to park) Very good pros balanced by very bad cons.
Stayed 3 nights in Jul 2024

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very small and parking under the building was tricky. Breakfast buffet was adequate. Front desk was fine. Loved hearing nearby church bells.
Stayed 1 night in May 2024

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Sarah, Gambrills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They leave a welcome note and a little bag of gummy bears on your bed. Staff are super nice with very good English. Yummy breakfast. Great kocation
Stayed 1 night in Dec 2023

8/10 Good

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Christmas market.
Stayed 1 night in Dec 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff
Very helpful staff and excellent location, walking distance to many attractions and public transportation. The clock bell tower is right there and rings every 15 minutes from 7am to 19 pm. Otherwise a quiet location off the Main Street. The staff is outstanding!
Stayed 1 night in Oct 2023

10/10 Excellent

Steven

Stayed 1 night in Sep 2023

8/10 Good

Angelika

Stayed 4 nights in May 2023

2/10 Terrible

Anthony

Stayed 1 night in Dec 2022

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
A well cared-for hotel, with friendly, helpful and cheerful staff. A comfortable room with good bed and linen
Stayed 4 nights in Oct 2022

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Perfect location, great staff and service. The one change I would like. Is a refrigerator that keeps things at a colder temperature.
Stayed 3 nights in Aug 2021

8/10 Good

Helga

Business traveler
Liked: Cleanliness, property conditions & facilities
quite unprofessional behaviour
Unfortunately there was no one who let us in. We arrived at two pm and found other guests standing in front of the locked hotel. We found out by coincidence that the restaurant beside had the safety number to enter the hotel. No person to check us in.The room keys laid at the reception desk. We found it quite unprofessional. Later we heard the lady of the reception preferred to spent this very warm day at the lake instead in the hotel... What more to say...
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good location to explore old town, friendly staff
Fast, easy, friendly check in, speak English. Location is good, although the hotel does not look right out onto the Rathausplatz as I thought it did. Bed was good, pillows were very flimsy and flat. Comforters smelled like they needed to be aired out. Breakfast is typical German fare. Staff is very friendly and helpful. We spent one night and overall enjoyed our stay.
Stayed 1 night in Sep 2020

8/10 Good

Darius

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

8/10 Good

Darius

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2020

8/10 Good

Darius

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

8/10 Good

Darius

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I liked the breakfast and the short ways to all the sights. I did NOT like how I was treated at the check in: I was surprised by the fact you have to acutally contact the hotel in advance to arrange parking. Nothing is said so on the expedia site but they told me to read the fineprint next time more carefully! How rude! And... after 10 pm you cannot get back into the parking space for you need a certain key for you have to give back to the receptionist. Then we didn't get a ONE Queen Bed we had TWO beds simply put together. Atop, they charged me twice for the hotel even though I told them expedia already collected the fees!
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel am Rathaus is in an ultra-central location. The building is completely renovated and modernized (as most German cities can show buildings 200+ years old, if not flattened during WWII), architecturally quirky little pensions and hotels/B+B's that have been updated to a good standard and level of comfort. The rooms are tiny but they have all amenities one can hope for and even the tiny bathroom is so cleverly designed that space, or lack thereof, becomes a non-issue. The beds are super-comfy and the linen white-white and crisp. There's even a good sized "refridgerette" in the room - an unusual encounter even on an international budget chain level a very hard to find item these days, but hey - Germany has a reputation for coming up with thoughtful design in terms of usability plus esthetics for the eye. The breakfast buffet is laden with a wholesome, tasty, fresh and substantial range that can easily stand up next to any gourmet Intercon buffet at a fraction of the price. Overall, I loved the Hotel am Rathaus for its excellent value and uncomplicated, warm and friendly staff.
Stayed 1 night in Sep 2019