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Best Western Plus Augusta Civic Center Inn

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Augusta Civic Center Inn

Lobby
In-room safe, blackout drapes, iron/ironing board
Exterior
Free daily continental breakfast
Fitness facility

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Pet friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
110 Community Drive, Augusta, ME, 04330
  • Augusta Civic Center
    3 min walk
  • University of Maine at Augusta
    5 min walk
  • Holocaust Human Rights Center of Maine
    11 min walk
  • Augusta, ME (AUG-Augusta State)
    8 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking | In-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room) | In-room safe, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 8
  • 4 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower) | In-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking (Walk-in Shower)

In-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Maine Evergreen Hotel, Ascend Hotel Collection

Pool
Breakfast included
Parking included
Free WiFi
4.6 out of 5, Wonderful, (1063)
The price is $155
per night
$169 total
includes taxes & fees
Dec 11 - Dec 12
Maine Evergreen Hotel, Ascend Hotel Collection

About this property

Best Western Plus Augusta Civic Center Inn

Augusta hotel with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Best Western Plus Augusta Civic Center Inn offers 99 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. This Augusta hotel also offers a fitness center, a vending machine, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Best Western Plus Augusta Civic Center Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 6 AM and 10 AM.
Best Western Plus Augusta Civic Center Inn has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Gym

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus Augusta Civic Center
Best Western Plus Augusta Civic Center Inn
Best Western Plus Civic Center
Best Western Plus Civic Center Inn
BEST WESTERN PLUS Augusta Civic Center Inn Maine
Best Western Plus Civic Hotel Augusta
Best Plus Augusta Civic Center
Best Western Plus Augusta Civic Center Inn Hotel
Best Western Plus Augusta Civic Center Inn Augusta
Best Western Plus Augusta Civic Center Inn Hotel Augusta

Best Western Plus Augusta Civic Center Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 386 out of 1039 reviews" "
Rating 8 - Good. 374 out of 1039 reviews" "
Rating 6 - Okay. 143 out of 1039 reviews" "
Rating 4 - Poor. 79 out of 1039 reviews" "
Rating 2 - Terrible. 57 out of 1039 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lynn

Business traveler
Liked: Cleanliness, property conditions & facilities
Clean and comfortable
Stayed 1 night in Aug 2024

2/10 Terrible

Honor

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Ike

Traveled with family
Liked: Staff & service, amenities
The hotel only cleans rooms every 3 days.
Stayed 3 nights in Aug 2024

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael J

Liked: Cleanliness, staff & service, property conditions & facilities
A1
Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prompt service at the front desk. Clean and comfortable room.
Stayed 1 night in Aug 2024

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service was great! Hotel needs updates. Carpet in rooms needs to go. Old. Bad for our allergies !
Stayed 1 night in Aug 2024

6/10 Okay

Michele

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was wonderful Property a bit run down but relatively clean Major concern was room very musty.
Stayed 1 night in Aug 2024

6/10 Okay

Mario

Traveled with group
Liked: Staff & service, amenities
Very mouldy smell in the first room we stayed in. Handicap room. Smell was from shower curtain. Also not pleased to find out the outdoor pool did not exist, filled with concrete patio. Should update the website.
Stayed 3 nights in Jul 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly!
Stayed 1 night in Aug 2024

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well, no issues
Stayed 1 night in Jul 2024

6/10 Okay

Dave

Stayed 1 night in Jul 2024

10/10 Excellent

Kelly, 150 Mile House

Stayed 1 night in Jul 2024

4/10 Poor

Josephine

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was damp and the carpet felt wet - there clearly has been no upgrades in a very long time. There were extreme water stains on the ceiling in the bathroom and on the shower curtain. In addition - the smell (I assume mold due to the dampness) was horrible. The staff were very friendly and the breakfast was great!
Stayed 1 night in Jul 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Roshan

Traveled with family
Disliked: Property conditions & facilities
For the price, the hotel was not clean. We found ants in our room. Very outdated rooms. The door didn't feel safe and sturdy, it was shaking as people walked by.

8/10 Good

Nancy, NEW YORK

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, room seems clean but floors which are tiled seemed slippery. I didn’t bring slippers so had to where my shoes around the room!
Stayed 1 night in Jul 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The gentleman at the front desk was very nice and professional and a joy. Everything was very comfortable and clean. And the breakfast was good, with nice choices.
Stayed 1 night in Jul 2024

10/10 Excellent

HOWARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place at a good price.
Enjoyed our stay. Convenient to shopping & dinning options. Room was comfortable and bed was very confortable. Recommend this place highly.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay.
Stayed 1 night in Jun 2024

6/10 Okay

Joyce

Liked: Cleanliness, staff & service, amenities
What can I say? The coffee maker didn't work and when I tried to watch MSNBC and CNN I got a message on the screen that said "No or Poor Connection". The electronic key system was outdated and extremely sensitive. Twice I had to return to the desk to get the keys recharged. So I was not a happy camper. Owner needs to spend some time whipping this place into shape. Staff was very friendly and pleasant. I'm a Best Western member so this makes me sad.
Stayed 2 nights in Jun 2024

6/10 Okay

Eugene

Stayed 2 nights in Jun 2024

6/10 Okay

Shauna

Stayed 1 night in Jun 2024

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024