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Comfort Inn Civic Center

2.5 star property

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Photo gallery for Comfort Inn Civic Center

Standard Room, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Lobby
Exterior
Lobby
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
281 Civic Center Dr, Augusta, ME, 04330
  • Augusta Civic Center
    ‪13 min walk‬
  • University of Maine at Augusta
    ‪14 min walk‬
  • Maine Veterans Memorial Cemetery
    ‪16 min walk‬
  • Augusta, ME (AUG-Augusta State)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

  • 290 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • 268 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Best Western Plus Augusta Civic Center Inn

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very Good, (1002)
The price is $144
per night
$157 total
includes taxes & fees
Apr 1 - Apr 2
Best Western Plus Augusta Civic Center Inn

About this property

Comfort Inn Civic Center

Augusta hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a 24-hour front desk. Housekeeping is available on request.
Comfort Inn Civic Center offers 98 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Augusta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Inn Civic Center features an indoor pool and a fitness center. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Complimentary self parking is available on site.

Comfort Inn Civic Center is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
99 Restaurant and Pub - This family restaurant specializes in American cuisine. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 99 Restaurant and Pub

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Civic Center
Comfort Inn Civic Center Augusta
Comfort Inn Civic Center Hotel
Comfort Inn Civic Center Hotel Augusta
Augusta Comfort Inn
Comfort Inn Augusta
Comfort Inn Civic Center Augusta, Maine
Comfort Inn Civic Hotel Augusta
Comfort Inn Civic Center Hotel
Comfort Inn Civic Center Augusta
Comfort Inn Civic Center Hotel Augusta

Comfort Inn Civic Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 238 out of 672 reviews
Rating 8 - Good. 232 out of 672 reviews
Rating 6 - Okay. 105 out of 672 reviews
Rating 4 - Poor. 55 out of 672 reviews
Rating 2 - Terrible. 42 out of 672 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Wonderful and lovely staff!!
Stayed 1 night in Dec 2024

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very helpful and friendly when checking in
Stayed 2 nights in Nov 2024

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly
Stayed 1 night in Dec 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Lianne

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The bathroom door of my room looked like it was kicked in! Also the toilet barely flushed. The tub surround was grimy in spots. Whatever cologne they used in the room it was way too strong and almost hard to breathe.
Stayed 2 nights in Nov 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Gregory

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst manager ever
I was there for cousin who has cancer. I got called in to work therefore cousin wasn't allowed in room. Manager on phone was disrespectful, rude,short, wouldn't listen. Worst experience in hotel . Will never give comfort inn a cent
Stayed 1 night in Nov 2024

2/10 Terrible

Gregory

Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Catherine

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Joaquina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
The room was very clean. Bed was comfortable. The staff was very friendly, and the breakfast was very good also.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Best deal around
Stayed 1 night in Oct 2024

6/10 Okay

Gregory

Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Assigned quiet double bed reserved room had a heavy smoke smell and downgraded to single bed with cot near with lots of foot traffic near reception desk.
Stayed 1 night in Sep 2024

2/10 Terrible

Kimberly

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Heidi

Traveled with group
Stayed 1 night in Sep 2024

4/10 Poor

Maryellen

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointed
The desk help was wonderful. Quiet guests I believe. Outdated tiny bathroom. The breakfast is served in a tiny room. The usual hotel breakfast items. And a overall dirty feeling in the place.
Stayed 2 nights in Aug 2024

2/10 Terrible

Melissa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was disgusting! I really should’ve scrubbed the reviews better because this is a 1 star property at best. When we arrived, homeless people were in the process of being kicked out of the hotel. We went out for dinner and when we came back, the homeless people were staged on the grass and there was a police detail in the parking lot. I will say the front desk lady was very nice. But…. The hotel is dirty and super outdated. I’m not even sure if our tub was ever cleaned since there was hair in it. The pillows leave a lot to be desired, you could see the mattress was deformed from use and age, there are cracks in the walls, the breakfast looked like it had been popped into the microwave, the treadmill in the fitness center was broken and for the first time, I was afraid I was going home with bed bugs. I’ll never stay here again. Choice hotels should be ashamed to have this hotel in their brand!
Stayed 2 nights in Aug 2024

8/10 Good

PHILIP

Liked: Cleanliness
Stayed 2 nights in Aug 2024

4/10 Poor

JOSEPH

Traveled with group, Traveled with pets, Traveled with family
Disliked: Staff & service, property conditions & facilities
When I got there to check in they were questioning whether or not the toilet had been fixed in that particular room and they were unsure but still rented us the room anyway....Woke up in the middle of the night to use the restroom and the floor was soaked because the toilet seal had been leaking... The next day I complained and they moved us a few doors down...Both night had people above us banging and slamming the floors at like 4am... Next time in in Augusta I don't think Me of my family will be staying there... Also website shows a hot tub in the pool room there was no hot tub to be found....
Stayed 2 nights in Aug 2024

8/10 Good

Zujenis

Liked: Staff & service
Stayed 4 nights in Jul 2024

6/10 Okay

Lindsey

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property, we chose because it said it had a heated pool and a hot tub. The pool was colder than the Maine ocean, and there was no hot tub. We are very sorry we chose this hotel.
Stayed 1 night in Aug 2024

2/10 Terrible

karen

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a pool. Took my daughter to use it. A group of other kids came d9wn to use the pool. The other kids didnt follow the rules and at times were unsafe around my daughter. Parents were drinking in pool area and not paying attention. We were on the 3rd floor had kids running up and down the halls until 11 pm. Alot of slamming of doors. Was told to front desk and nothing was done.
Stayed 1 night in Aug 2024

6/10 Okay

James

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Old and run down. Smelly. Ants. Good breakfast. Good staff.
Stayed 3 nights in Jul 2024