Country Inn & Suites by Radisson, Augusta at I-20, GA

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, Augusta at I-20, GA

Premium bedding, down comforters, desk, laptop workspace
Lobby
Exterior
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
Premium bedding, down comforters, desk, laptop workspace

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
103 Sherwood Dr, Augusta, GA, 30909
  • Augusta National Golf Club
    ‪3 min drive‬
  • Augusta State University
    ‪6 min drive‬
  • Augusta Mall
    ‪7 min drive‬
  • Augusta, GA (AGS-Augusta Regional)
    ‪22 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • 431 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed with Sofa bed, Non Smoking

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds, Non Smoking

  • 344 sq ft
  • Sleeps 4
  • 2 King Beds

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About this property

Country Inn & Suites by Radisson, Augusta at I-20, GA

Hotel in National Hills
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Country Inn & Suites by Radisson, Augusta at I-20, GA offers 65 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature down comforters and premium bedding. 40-inch LED televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Country Inn & Suites by Radisson, Augusta at I-20, GA features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a library, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Country Inn & Suites by Radisson, Augusta at I-20, GA is a smoke-free property.

A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (54 inch wide door)
  • Handrails in stairways (36 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (38 inches high)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Carlson I-20
Country Carlson Augusta I-20 GA
Country Inn Carlson Augusta I-20 GA
Inn Carlson I-20
Country Inn Suites by Radisson Augusta at I 20 GA
Country Inn & Suites by Radisson, Augusta at I-20, GA Hotel
Country Inn & Suites by Radisson, Augusta at I-20, GA Augusta

Country Inn & Suites by Radisson, Augusta at I-20, GA Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 336 out of 1001 reviews
Rating 8 - Good. 275 out of 1001 reviews
Rating 6 - Okay. 155 out of 1001 reviews
Rating 4 - Poor. 109 out of 1001 reviews
Rating 2 - Terrible. 125 out of 1001 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kenneth

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Stephen

Stayed 1 night in Feb 2025

6/10 Okay

Douglas

Stayed 2 nights in Feb 2025

2/10 Terrible

Jan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm not used to overpriced hotels, but I've never been in such a dirty, horrible hotel like this in my entire life, and I travel quite a lot, this was absolutely appalling, I was shy and afraid to touch anything there, everything was sticky, everything was dirty, but really dirty and it was terrible.
Stayed 2 nights in Feb 2025

6/10 Okay

Edward

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities

Good but could be better with a little work

It was clean. They do work on maintenance as I seen during my stay. My room had a cabinet door off the hinges and just put up against the wall. A large tear on the drywall on the wall in the bathroom. Having to hold down the handle of the toilet was annoying. The Breakfast was not appetizing at all. Website states indoor pool which is the main reason choosing that hotel only to find it closed. Staff was friendly and helpful.
Stayed 1 night in Feb 2025

4/10 Poor

Charity

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic Stay

Hotel needs updates and they had too many strange people walking around the area at night. Parkinf is horrible due to 4 hotels almost sharing the aame parking.
Stayed 1 night in Feb 2025

8/10 Good

Anita

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
There was a massive pile of trash next to our room door (4 large trash bags) and dirty spots all over the curtains
Stayed 1 night in Feb 2025

8/10 Good

Dannon

Stayed 1 night in Feb 2025

8/10 Good

Juanita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Robert

Traveled with group, Business traveler
Liked: Staff & service
It needs new carpet
Stayed 7 nights in Dec 2024

4/10 Poor

Alexandru, Boca Raton

Disliked: Amenities, property conditions & facilities
Ok for one night stay, but overpriced for what you get. The thing called breakfast is .. 💩
Stayed 1 night in Feb 2025

6/10 Okay

Whitney

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Place needs attention overall. Did not trust breakfast. Went elsewhere to eat.
Stayed 1 night in Feb 2025

2/10 Terrible

Angie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mold in the room, room very dirty, old carpet. Heat did not work.
Stayed 2 nights in Feb 2025

2/10 Terrible

Barbara

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been staying @ this hotel multiple times a year for the last 2-3 because it’s close to my granddaughter who lives there. I WAS TOTALLY DISGUSTED FROM START TO FINISH WITH THIS RECENT VISIT. The smell of the room made me want to vomit the staff was non caring & I had to go through HELL & high water just to get a refund!! I WILL HAVE TO BE DESPERATE TO EVER STAY THERE EVER AGAIN!!!!!!
Stayed 1 night in Feb 2025

2/10 Terrible

Kelvin

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

joesphine

Stayed 1 night in Feb 2025

10/10 Excellent

Patricia, Southaven

Stayed 2 nights in Feb 2025

8/10 Good

Sharon

Traveled with group
Liked: Cleanliness

An okay stay

Though the promotional materials said no vaping or marijuana are allowed on the premises, that was the first thing I smelled upon arrival. The room appeared clean but the bed pillows were uncomfortable. Upon leaving I requested a receipt but the main printer was malfunctioning. The manager had to be called to provide a hand receipt.
Stayed 1 night in Feb 2025

10/10 Excellent

ERICA, college park

Stayed 1 night in Feb 2025

2/10 Terrible

Antero

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away!

We were extremely disappointed with this hotel. The first room which we were put in was dirty, had dirty sheets and had a musty smell. We complained at the front desk and they put us into a new room. The second room was only mildly better. The breakfast Was very disappointing as well. There was very little variety and the food didn’t look fresh. I usually like this chain of hotels, but this experience was quite disappointing.
Stayed 1 night in Feb 2025

2/10 Terrible

Doris

Stayed 7 nights in Jan 2025

2/10 Terrible

Jasmine

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was rude and nasty they lied about the pool working and he tried to lie and say my card was declined. He was nasty to My kids I hated my experience 0/10 would not recommend
Stayed 1 night in Feb 2025

4/10 Poor

Jazzy

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The breakfast area wasn't clean and while it smelt clean, you could tell it wasn't properly cleaned regularly. If it was, they did a poor job. I'm not one to write bad reviews but you can tell that the hotel doesn't get taken care of as it should be.
Stayed 1 night in Jan 2025

4/10 Poor

Mike

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sketchy area with homeless people in parking lot and lobby
Stayed 1 night in Jan 2025

6/10 Okay

Tingdong

You can hear loud arguments at 2 am.
Stayed 7 nights in Dec 2024