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Holiday Inn Augusta West I-20, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Augusta West I-20, an IHG Hotel

Exterior
Indoor pool
Room, 2 Double Beds, Accessible (Communication, Accessible Tub) | In-room safe, desk, iron/ironing board, cribs/infant beds
Property amenity
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
441 Park West, Grovetown, GA, 30813
  • Georgia Visitor Information Center - Augusta
    4 min drive
  • Doctors Hospital of Augusta
    5 min drive
  • Augusta Mall
    6 min drive
  • Augusta, GA (AGS-Augusta Regional)
    19 min drive

Room options

View all photos for Standard Room

In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible (Communication, Accessible Tub)

Room, 2 Double Beds, Accessible (Communication, Accessible Tub) | In-room safe, desk, iron/ironing board, cribs/infant beds

Room, 2 Double Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub) | In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication, Roll-In Shower)

Suite, 1 King Bed, Accessible (Communication, Roll-In Shower) | In-room safe, desk, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, desk, iron/ironing board, cribs/infant beds

Suite, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

avid hotel Augusta W - Grovetown, an IHG Hotel

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Free WiFi
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4.7 out of 5, Exceptional, (621)
The price is $124
per night
$145 total
includes taxes & fees
Dec 11 - Dec 12
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About this property

Holiday Inn Augusta West I-20, an IHG Hotel

3-star Grovetown hotel with restaurant
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Holiday Inn Augusta West I-20, an IHG Hotel offers 130 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

This Grovetown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Augusta West I-20, an IHG Hotel features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 1855 square feet (167 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

Holiday Inn Augusta West I-20, an IHG Hotel has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.
Kems - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Kems

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,855 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Handrails in stairways (34 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Crib
  • Rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn AUGUSTA WEST
Holiday Inn AUGUSTA WEST I-20
Holiday Inn I-20
Holiday Inn I-20 Hotel
Holiday Inn I-20 Hotel AUGUSTA WEST
Holiday Inn Augusta West I-20 Hotel Grovetown
Holiday Inn Augusta West I-20 Hotel
Holiday Inn Augusta West I-20 Grovetown
Holiday Inn AUGUSTA WEST I 20
Augusta West I20 Grovetown

Holiday Inn Augusta West I-20, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 488 out of 898 reviews" "
Rating 8 - Good. 234 out of 898 reviews" "
Rating 6 - Okay. 91 out of 898 reviews" "
Rating 4 - Poor. 43 out of 898 reviews" "
Rating 2 - Terrible. 42 out of 898 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, not too far from Eisenhower
Stayed 2 nights in Aug 2024

10/10 Excellent

Maurice

Stayed 1 night in Jul 2024

10/10 Excellent

Ricky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Amazing stay and comfortable
Stayed 1 night in May 2024

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great breakfast, super price
Stayed 1 night in Aug 2024

10/10 Excellent

kenneth, W. Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodations for price
Stayed 1 night in Aug 2024

6/10 Okay

Corey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk clerk at check in was rude and confusing.
Stayed 1 night in Jul 2024

8/10 Good

Vanessa, Berkeley Springs

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
The breakfast area was unorganized. Coffee station on other side of breakfast area.. you have to go to the bar for juices and water etc. Food items was not out at the time it should have opened… poor planning.
Stayed 2 nights in Aug 2024

8/10 Good

Paul

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great it just one issue one of the elevators was broke and on the fifth floor it was a special way to summon the working elevator but wasn’t posted how so I took the steps down
Stayed 6 nights in Jul 2024

8/10 Good

Melissa

Liked: Staff & service, room comfort
Nice stay. Bed super comfortable. Couch unusable. Room smelled like old cigarettes. Rug old and gross with burn marks. Change those things and it would be 5 stars on all.
Stayed 1 night in Aug 2024

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Arrie

Liked: Staff & service, property conditions & facilities
Great stay
Stayed 1 night in Aug 2024

6/10 Okay

Sam

Stayed 3 nights in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was adequate and much better than any option in the area.
Stayed 1 night in Jul 2024

10/10 Excellent

Rebeca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

MITCHELL, Sugar Run

Liked: Cleanliness, staff & service, property conditions & facilities
The dining in the food/beverage at the hotel was excellent!
Stayed 1 night in Jul 2024

10/10 Excellent

Allyn, Southaven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

William

Traveled with family and small children
The property itself was nice but one of the elevators was out of order and there were some stains in our room on the floor. Everything else was clean and the breakfast was great
Stayed 1 night in Jul 2024

8/10 Good

Marvin L.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds was clean and comfortable
Stayed 1 night in Jul 2024

10/10 Excellent

gurpreet

Stayed 1 night in Jul 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+ stay
Very nice and clean hotel. The staff was helpful and the beds were very comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Charissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
It was a very good experience. The front desk folks were so on point with excellent customer service. The dining crew were also on point with excellent service. Didnt have any experience with the cleaning crew but im sure they were on point because our room was very tiday and clean.
Stayed 1 night in Jul 2024

6/10 Okay

Wesley

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Decent value
The stay was fair. The room was comfortable and clean, but there were a few things that bothered us. 1.) No hot tub/spa, even though many pictures clearly show one. A bit of misleading advertisement there. 2.) No house keeping unless you requested it the night before. We learned this the morning after our first night. No problem, we put the request in at that time to have the room replenished the next day. When we got back to the room the following day, we still had no housekeeping done. We did get the service the final 2 days of our stay. 3.) We had lots of problems with the room keys only working part of the time. The keys were rescanned and even replaced multiple times. Of course when maintenance was sent to the room the keys worked fine, but the following night our teenagers got locked out of the room because they weren't working. Overall a decent value. But improvement is needed.
Stayed 5 nights in Jul 2024

10/10 Excellent

Regina, Tallassee

Stayed 1 night in Jul 2024