Holiday Inn Express & Suites Augusta West - Ft Gordon Area, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Augusta West - Ft Gordon Area, an IHG Hotel

Exterior
Exterior
Pool
Exterior
Suite, 1 King Bed | Desk, laptop workspace, iron/ironing board, cribs/infant beds

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • Air conditioning
  • Laundry

Explore the area

Map
4087 Jimmy Dyess Pkwy, I-20 & Belair Road, Augusta, GA, 30909
  • Georgia Visitor Information Center - Augusta
    4 min drive
  • Doctors Hospital of Augusta
    5 min drive
  • Augusta Mall
    5 min drive
  • Augusta, GA (AGS-Augusta Regional)
    18 min drive

Room options

Standard Room, 1 King Bed, Accessible (Comm, Trf Shwr)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobil, Trf Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm, Roll Shower)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Augusta West - Ft Gordon Area, an IHG Hotel

Augusta hotel with free breakfast
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express & Suites Augusta West - Ft Gordon Area, an IHG Hotel offers 100 accommodations with coffee/tea makers and irons/ironing boards. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 6000 square feet (540 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.
A complimentary continental breakfast is served each morning between 6 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 6,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Sofa bed

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during January, February, October, November, and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wingate Augusta
Wingate Wyndham Augusta
Wingate Wyndham Hotel Augusta
Wyndham Augusta
Wingate Wyndham Augusta Hotel
Wingate By Wyndham Augusta Hotel Augusta
Holiday Inn Express Augusta West Ft Gordon Area Hotel
Holiday Inn Express Ft Gordon Area Hotel
Holiday Inn Express Augusta West Ft Gordon Area
Holiday Inn Express Ft Gordon Area
Holiday Inn Express Suites Augusta West Ft Gordon Area

Holiday Inn Express & Suites Augusta West - Ft Gordon Area, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 206 out of 576 reviews" "
Rating 8 - Good. 173 out of 576 reviews" "
Rating 6 - Okay. 107 out of 576 reviews" "
Rating 4 - Poor. 49 out of 576 reviews" "
Rating 2 - Terrible. 41 out of 576 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Eric

Business traveler
Disliked: Property conditions & facilities, room comfort
Shame on Holiday Inn.
only one elevator working and that one was akin to a third world. Holiday Inn should be embarrassed. Light in room didn't work. HAC system so loud. Made the bed vibrate. Woke me up at least six times. Had to put ear plugs in. Shower head and handle was loose, obviously not connected to any stud for support. Railing was not properly installed, thus the shower door would not close. Thus, cold air in and water spilling out. Big puddle on the floor when I was done showering. Original founder of Holiday Inn would be very sad if he saw the condition of this building. I will think long and hard before I stay in a Holiday Inn in the future.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was not good. Pancakes machine was broken
Stayed 2 nights in Aug 2024

10/10 Excellent

Willie

Great
Stayed 5 nights in Aug 2024

4/10 Poor

MELINDA

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The entire hotel smelled of urine. Especially the room itself and the lobby. Graffiti was all over elevator walls. If I had known this before booking it I would have booked elsewhere. People who worked there were nice.
Stayed 3 nights in Jul 2024

6/10 Okay

Saundra

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
DISAPPOINTED
The reason for my 3 stars is, no one was at the front desk to greet us, i stood there for avout 10 minutes if not longer, once someone came i was not greeted by either gentlemen. Another guest walked right up to the side of the reception counter and both directed their attention to her while i still stood in front of the counter waiting to be addressed. Finally one of the gentlemen greeted/assisted me. Our room ended up having a HUGE ROACH. I was very disappointed with my stay
Stayed 1 night in Jul 2024

6/10 Okay

Celeste

Traveled with family
Disliked: Property conditions & facilities
Under construction
Didn’t realize that it’s under construction. The elevator looked really sketchy getting on and off. Our room under the air conditioner we had wires hanging down.
Stayed 2 nights in Jul 2024

6/10 Okay

Ken

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel with average service.
My stay was average. I checked into a room late at night and the first problem was the TV did not work and had no signal. I was so tired I just took a shower and went to sleep. I woke up and got ready for a family gathering and then noticed my in-room safe box was locked open by the previous guest and therefor took all my valuables with me in my car. I stopped by the desk to inform the lady working the desk to have it corrected for my late return. I was surprised that nothing was corrected. I did manage to get the TV working from her instructions and just stored my valuables in my car the three-day trip. The bed was wonderful, and I slept great. The pool and gym areas were nice. The breakfast seemed to be a big hit, but we went out to eat every morning.
Stayed 3 nights in Jul 2024

2/10 Terrible

Taishaney

Stayed 1 night in Jun 2024

8/10 Good

Cintia

Stayed 1 night in Jun 2024

10/10 Excellent

William

Stayed 2 nights in Jun 2024

4/10 Poor

christopher

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Dirty, very dirty
Stayed 1 night in May 2024

10/10 Excellent

Hyram

Liked: Cleanliness, staff & service, property conditions & facilities
It was Quite and convenent
Stayed 3 nights in Apr 2024

2/10 Terrible

Bruce

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The sheets were dirty and brown, the carpet was stained. The shower curtain was brown and stained with mold. Needs a serious refresh. The owner needs to invest in a refresh. I heard other people complaining about the same things.
Stayed 2 nights in Apr 2024

8/10 Good

amanda

Liked: Cleanliness, staff & service
We called for coffee on Sunday and no one ever brought it up plus they were vacuuming and talking very loudly right outside outdoor after I had already knocked on the door and asked them to keep it down
Stayed 3 nights in Apr 2024

10/10 Excellent

Melvin

Stayed 1 night in Apr 2024

4/10 Poor

Alejandro

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Jodi-Ann

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Sean

Business traveler
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Under construction
Facility is undergoing renovation. Elevators are dirty and smell funny.
Stayed 1 night in Mar 2024

10/10 Excellent

Belkis

Stayed 1 night in Mar 2024

2/10 Terrible

cormisha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

WM

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Run Down Property
Property was not clean and very run down. Please update your pictures on the website. The team was pleasant, but this property is need of upgrade.
Stayed 1 night in Jan 2024

4/10 Poor

Mossetta

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was amazing! From the gentleman that checked us in, to the wonderful woman that checked us out, they were very hospitable, kind and helpful! The room had bugs on the ceiling that we had to kill before putting anything down! We inspected the beds and bedding and sprayed them with alcohol, but didn’t see anything else. The carpet was filthy, the bathroom needed some TLC, so hopefully, the facilities get better after the remodel. The staff is amazing, keep them!
Stayed 1 night in Jan 2024

10/10 Excellent

Jimmy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Will most definitely recommend and stay again!
Stayed 1 night in Dec 2023