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Hyatt House Augusta Downtown

3.5 star property

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Photo gallery for Hyatt House Augusta Downtown

Suite, 2 Bedrooms (1 King Bed, 2 Queen Beds) | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Terrace/patio
Lobby
Flat-screen TV
Front of property - evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Gym
  • Air conditioning

Explore the area

Map
1268 Broad St, Augusta, GA, 30901
  • Augusta Convention Center
    ‪9 min walk‬
  • Augusta Riverwalk
    ‪10 min walk‬
  • Augusta University Medical Center
    ‪16 min walk‬
  • Augusta, GA (AGS-Augusta Regional)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Flat-screen TV

Suite, 1 King Bed with Sofa bed

  • 474 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Studio Suite, 1 King Bed with Sofa bed

  • 424 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (1 Kingbed & Sofabed)

Deep soaking tub, hydromassage showerhead, designer toiletries

Suite, 1 Bedroom, Accessible (1 Kingbed & Sofabed)

  • 370 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Accessible (1 King Bed, 2 Queen Beds)

Flat-screen TV

Suite, 2 Bedrooms, Accessible (1 King Bed, 2 Queen Beds)

  • 778 sq ft
  • Sleeps 8
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Flat-screen TV

Room, 1 King Bed, Accessible

  • 310 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Bathroom | Deep soaking tub, hydromassage showerhead, designer toiletries

Room, 1 King Bed, Accessible, Bathtub

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (1 King Bed, 2 Queen Beds)

Suite, 2 Bedrooms (1 King Bed, 2 Queen Beds) | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 2 Bedrooms (1 King Bed, 2 Queen Beds)

  • 753 sq ft
  • Sleeps 8
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Deep soaking tub, hydromassage showerhead, designer toiletries

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 424 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express Augusta Downtown by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1008)
The price is $1,019
per night
$1,175 total
includes taxes & fees
Apr 9 - Apr 10
Holiday Inn Express Augusta Downtown by IHG

About this property

Hyatt House Augusta Downtown

3.5-star hotel in Downtown Augusta
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, self parking, and a business center are onsite.
Hyatt House Augusta Downtown offers 100 accommodations with coffee/tea makers and designer toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. This Augusta hotel also offers a 24-hour fitness center, complimentary newspapers in the lobby, and laundry facilities. Onsite parking is available (surcharge).

Hyatt House Augusta Downtown is a smoke-free property.

Hyatt House Augusta Downtown has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 7 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staffed during limited hours
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 7 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt House Augusta Downtown Hotel
Hyatt House Augusta Hotel
Hyatt House Augusta Augusta
Hyatt House Augusta Downtown Hotel
Hyatt House Augusta Downtown Augusta
Hyatt House Augusta Downtown Hotel Augusta

Hyatt House Augusta Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 516 out of 736 reviews
Rating 8 - Good. 127 out of 736 reviews
Rating 6 - Okay. 46 out of 736 reviews
Rating 4 - Poor. 24 out of 736 reviews
Rating 2 - Terrible. 23 out of 736 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Dave

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and the locatiion was perfect
Stayed 1 night in Dec 2024

10/10 Excellent

shanetra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

LaBray

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO HOT WATER
The room did not have hot water. I had to take a cold shower both days of my stay. Very unhappy!!!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely friendly and inviting. The room itself was impressive and very clean and comfortable. Loved the area and the little shops within walking distance.
Stayed 1 night in Dec 2024

10/10 Excellent

Dillon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was amazing. Loved Donald the bar tender and both gentleman at the front desk were very welcoming and always very talkative
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Stayed 3 nights in Dec 2024

8/10 Good

Tevine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Erin

Business traveler
Liked: Amenities, property conditions & facilities
Good Stay... however no hot water
Stayed 3 nights in Dec 2024

6/10 Okay

William

Stayed 1 night in Nov 2024

10/10 Excellent

leroy, Anaheim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Bettina

Stayed 1 night in Nov 2024

6/10 Okay

Francie

Traveled with partner
Liked: Staff & service, amenities
Very clean. Bathroom door was broken and wouldn’t close. Checked in late and the electrical outlets on the TV wall were not working. Couldn’t watch TV.
Stayed 2 nights in Dec 2024

6/10 Okay

Paul

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Eileen, Aberdeen

Stayed 1 night in Nov 2024

6/10 Okay

Eleshia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Terrible Plumbing
The hotel was clean and the staff was friendly. The breakfast was adequate. The plumbing was AWFUL in our room. We had to hold the knob down(at least 5 full seconds) for the toilet to fully flush and the sink did not drain properly. So while washing our face or hands the water was just pooling in the sink and we had to wait 2-3 mins for the water to drain to use the sink again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kenja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gym, studio styled suite, complimentary breakfast with quality choices
Stayed 1 night in Nov 2024

4/10 Poor

Angel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
We had several problems at the property. The first room the bed linens had a stain and a hair . We were quickly transferred to another room. Which was nice but, the rooms temp was stuck on air conditioner mode. We made several attempts to get the issue resloved, but they only provided us with a space heater. The temps outside that night was in the 20’s. So waiting to get a call from the higher ups.
Stayed 1 night in Dec 2024

10/10 Excellent

Erin

Business traveler
Liked: Cleanliness, amenities
Great visit. Very nice.
Stayed 3 nights in Nov 2024

8/10 Good

Shelli

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved the Location hotel was very clean. Rooms are not very sound proof.
Stayed 1 night in Nov 2024

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jasmine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and the room had a great view of the CSRA. We were able to check in online and got our keys with ease once we arrived. The staff were all pleasant and were very accommodating. While it was the Thanksgiving holiday, the amenities were still all available and they gave us the amended hours for the actual holiday. We will definitely choose this hotel again when we come to visit.
Stayed 3 nights in Nov 2024

10/10 Excellent

James

Stayed 1 night in Nov 2024

10/10 Excellent

Carlos, Sumter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, and parking.
Stayed 1 night in Nov 2024

10/10 Excellent

Bannur, Granada

Stayed 4 nights in Oct 2024

8/10 Good

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 1 night in Nov 2024