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Hyatt House Augusta Downtown

3.5 star property

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Photo gallery for Hyatt House Augusta Downtown

Suite, 2 Bedrooms (1 King Bed, 2 Queen Beds) | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Front of property - evening/night
Lobby
Terrace/patio
Flat-screen TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Gym
  • Laundry

Explore the area

Map
1268 Broad St, Augusta, GA, 30901
  • Augusta Convention Center
    ‪7 min walk‬
  • Augusta Riverwalk
    ‪7 min walk‬
  • Bell Auditorium
    ‪14 min walk‬
  • Augusta, GA (AGS-Augusta Regional)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Flat-screen TV

Suite, 1 King Bed with Sofa bed

  • 474 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Studio Suite, 1 King Bed with Sofa bed

  • 424 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (1 Kingbed & Sofabed)

Deep soaking tub, hydromassage showerhead, designer toiletries

Suite, 1 Bedroom, Accessible (1 Kingbed & Sofabed)

  • 370 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Accessible (1 King Bed, 2 Queen Beds)

Flat-screen TV

Suite, 2 Bedrooms, Accessible (1 King Bed, 2 Queen Beds)

  • 778 sq ft
  • Sleeps 8
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Flat-screen TV

Room, 1 King Bed, Accessible

  • 310 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Bathroom | Deep soaking tub, hydromassage showerhead, designer toiletries

Room, 1 King Bed, Accessible, Bathtub

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (1 King Bed, 2 Queen Beds)

Suite, 2 Bedrooms (1 King Bed, 2 Queen Beds) | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 2 Bedrooms (1 King Bed, 2 Queen Beds)

  • 753 sq ft
  • Sleeps 8
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Deep soaking tub, hydromassage showerhead, designer toiletries

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 424 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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4.3 out of 5, Excellent, (679)
$175 nightly
The price is $175 total
includes taxes & fees
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About this property

Hyatt House Augusta Downtown

3.5-star hotel in Downtown Augusta
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, self parking, and a business center are onsite.
Hyatt House Augusta Downtown offers 100 accommodations with coffee/tea makers and designer toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. This Augusta hotel also offers a 24-hour fitness center, complimentary newspapers in the lobby, and laundry facilities. Onsite parking is available (surcharge).

Hyatt House Augusta Downtown is a smoke-free property.

Hyatt House Augusta Downtown has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 7 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staffed during limited hours
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 7 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt House Augusta Downtown Hotel
Hyatt House Augusta Hotel
Hyatt House Augusta Augusta
Hyatt House Augusta Downtown Hotel
Hyatt House Augusta Downtown Augusta
Hyatt House Augusta Downtown Hotel Augusta

Hyatt House Augusta Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 539 out of 767 reviews
Rating 8 - Good. 130 out of 767 reviews
Rating 6 - Okay. 48 out of 767 reviews
Rating 4 - Poor. 27 out of 767 reviews
Rating 2 - Terrible. 23 out of 767 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kirk

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite, rooms were clean and easy to get to downtown.
Stayed 1 night in Feb 2025

2/10 Terrible

Ali, Daniel Island

Worse hotel I have ever stayed
Stayed 11 nights in Feb 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Katie

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went Post-Helene. Staff was very friendly and the rooms are a great size! We enjoyed our stay! Rooftop Bar/ Restaurant was a plus!! Loved the local coffee shop as well.
Stayed 1 night in Nov 2024

6/10 Okay

Stephen

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Worst they have done

Wrong room assigned after they changed it at check in Room was dirty with moldy almonds on the floor Hotel is normally top notch and always clean. Maybe just a bad day for them but it was Definatley bad this time Normally much better
Stayed 1 night in Feb 2025

6/10 Okay

Jordan

Liked: Cleanliness, staff & service, room comfort

Very thin walls

The staff were nice and professional. A major drawback is that the walls were very thin. I could clearly hear the TV and phone calls in a room next to me, as well as someone coughing and vomiting in the room on the other side of me. I’ve not had this much audibility in any hotel stay prior to my stay here.
Stayed 1 night in Feb 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Keturah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was okay. Beds were hard and sheets were scratchy. No internet TV.
Stayed 1 night in Feb 2025

10/10 Excellent

Edward

Stayed 1 night in Feb 2025

10/10 Excellent

Shaheim

Stayed 1 night in Feb 2025

10/10 Excellent

Sherry E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredibly friendly and helpful staff. Very comfortable and clean room. Breakfast was also really good with lots of variety.
Stayed 1 night in Feb 2025

8/10 Good

cathy

Stayed 1 night in Jan 2025

10/10 Excellent

Richard Earl Piger

Stayed 2 nights in Feb 2025

6/10 Okay

Casey

Stayed 1 night in Jan 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and staff!!

The hotel is beautiful!! Services were excellent. Everything was wonderful.
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in with competent staff. Based on appearance, this is a seemingly new/newly renovated property. Very clean and comfortable room, decent gym. Breakfast was the only downside, food was ok at best.
Stayed 1 night in Jan 2025

10/10 Excellent

George, Ravenel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located and has great amenities such as breakfast and a rooftop bar. Everyone who works there is friendly. We always enjoy our stay at this property.
Stayed 1 night in Dec 2024

10/10 Excellent

Candice

Stayed 1 night in Jan 2025

10/10 Excellent

Edsel W

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Heidi

Stayed 1 night in Jan 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Shanissa, Graniteville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To walk in and see a smiling face such as David was refreshing! His energy exudes that he loves him job. Excellent customer service! With that said…..the TVs need to be upgraded. It was very disappointing that the tv’s are old and I could not watch Netflix, HULU, etc. Also the heat and air system is pretty loud when it kicks on, which kept me awake most of the night.
Stayed 1 night in Jan 2025

10/10 Excellent

patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice, the omlet was super good. Only problem the card i held reservation was charged not the one I gave them and asked it to be used the night we got there. The lady at the desk when i check in Wednesday night said it wouldn't charge my debit but it did. The super nuce lady at checkout was supposed to see about getting us refunded from debit and put on charge card. Need help still no refund.
Stayed 4 nights in Jan 2025