A business center, a meeting room, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an arcade/game room, express check-out, and free newspapers are onsite.
Hotel Auréna offers 53 air-conditioned accommodations with hair dryers. Rooms open to patios. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. This family-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Complimentary self parking is available on site.
Hotel Auréna is a smoke-free property.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 8:00 AM and 9:30 AM.
Languages
English, French, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 8:00 AM to 9:30 AM on weekends; EUR 9 for adults and EUR 5 for children
Things to do
Arcade/game room
Games
Playground
TV in common areas
Family friendly
Arcade/game room
Free crib
Playground
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Vending machine
Guest services
Multilingual staff
Business services
Business center
Meeting room
Outdoors
Garden
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
No elevator
Smooth flooring in room
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
More
1 building
1 floor
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Towels provided
Entertainment
Flat-screen TV with satellite channels
More
Air conditioning
Desk
Desk chair
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 5:00 PM; Check-in end time: 8:30 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open Monday - Friday (8:00 AM - 9:00 PM)
Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 5 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 8.0 per day
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cleaning deposit: EUR 80 per night
A tax is imposed by the city: EUR 0.99 per person, per night. This tax does not apply to children under 18 years of age.
A damage deposit of EUR 80 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 9 for adults and EUR 5 for children
Pet fee: EUR 5 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: EUR 8.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
Auréna Aurillac
Hotel Auréna
Hotel Auréna Aurillac
Auréna
Hotel Auréna Hotel
Hotel Auréna Aurillac
Hotel Auréna Hotel Aurillac
Hotel Auréna Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Warm welcome, helpful staff over the phone and at the desk, convenient code door system, clean, good breakfast, location. Ah la France and the Cantal we like!
séjour de 4 nuits en couple; chambre spacieuse très agréable et au calme; literie parfaite avec matelas ferme.
propreté chambre et salle d'eau :impeccable .Nous attribuons la note de 9,5 pour ne pas mettre 10/10. de passage dans la région, nous y reviendrions sans hésiter.
Assez chère pour le rapport qualité prix, chambre déco petite fille, pas de gel douche, pommeau douche tout abîmé, salle de bain vieillotte
Point positif l'accueil, les jouets pour enfants et espace détente au rez de chaussée, l'offre plateau repas
Bel établissement, bien situé, tres bon rapport qualité/ prix
Jérémy
Stayed 1 night in Nov 2023
6/10 Okay
Verified traveler
Business traveler
Nov 16, 2023
Hôtel moyen tant sur le confort que sur le service...
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Petit déjeuner très peu varié et minimaliste...