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Aiden Austin City Hotel

4.0 star property

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Photo gallery for Aiden Austin City Hotel

Pool
Pool
Restaurant
Restaurant
Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

$126
includes taxes & fees
Dec 15 - Dec 16

Explore the area

View in a map
2200 S I H 35, Austin, TX, 78704
  • Place, St. Edward's University
    ‪15 min walk‬
  • Place, South Congress Avenue
    ‪17 min walk‬
  • Place, Lady Bird Lake
    ‪1 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(8 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(31 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(45 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(22 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Twin Bed, Accessible, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Twin Bed, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About this property

Aiden Austin City Hotel

4-star hotel in South Congress
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour business center, a conference center, and a hot tub are onsite. Housekeeping is available on request.
Aiden Austin City Hotel offers 158 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

A children's pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, Aiden Austin City Hotel provides a hot tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 7200 square feet (669 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site, along with a car charging station.

Aiden Austin City Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
Machi Sushi - Onsite sushi bar. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Machi Sushi

Things to do

  • Children's pool
  • Gym
  • Hot tub

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference center (7,200 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Grab bar in shower (33 inches high)
  • Lever door handles
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Austin City Best Western
Austin City Hotel
Austin City Hotel Best Western
Austin City Hotel Best Western Plus
Best Western Austin City
Best Western Austin City Hotel
Best Western Austin City Plus
Best Western Plus Austin City
Best Western Plus Austin City Hotel
Best Western Plus City Hotel
Aiden Austin City Hotel Hotel
Aiden Austin City Hotel Austin
Aiden Austin City Hotel Hotel Austin
Aiden by Best Western Austin City Hotel
Aiden by Best Western @ Austin City Hotel

Aiden Austin City Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1154 out of 1694 reviews
Rating 8 - Good. 331 out of 1694 reviews
Rating 6 - Okay. 133 out of 1694 reviews
Rating 4 - Poor. 41 out of 1694 reviews
Rating 2 - Terrible. 35 out of 1694 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Stayed 1 night in Sep 2025

10/10 Excellent

James

Stayed 1 night in Sep 2025

10/10 Excellent

Sallie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Kyle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Azucena, kinwood

Stayed 1 night in Aug 2025

8/10 Good

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine. Only one restaurant on premises Japanese Restaurant. It was god however.
Stayed 4 nights in Aug 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly one of my favorite hotels! Yes it’s an older property but everything was well maintained and the amenities were awesome! We especially loved the nespresso machine that could make us hot chocolate or lattes on demand! And the sushi restaurant attached was 5 star. We are definitely coming back asap!
Stayed 1 night in Aug 2025

6/10 Okay

William

Liked: Staff & service, amenities
I've stayed here many times and never really had an issue, but this time I noticed a damp, moldy smell in my room and there was a cockroach that I had to kill. Common for Austin in the summer, especially after a rain, but you should expect the hotel to show it's age. Always great staff and service and the new all-you-can-eat sushi bar was pretty solid for the price. Great HH prices on the weekend, so worth checking out if you're on a budget for cheap drinks and decent sushi, noodles, apps, and tempura.
Stayed 2 nights in Aug 2025

10/10 Excellent

priscilla, McAllen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the sushi place in the hotel
Stayed 2 nights in Jun 2025

8/10 Good

Emely

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estaba muy céntrico de lugares para comer también había un restaurante al lado del hotel de sushi siempre estaba lleno. La piscina muy bien . En cuanto a mi cuarto para abrir y cerrar la puerta se necesita hacer algo de fuerza pero en general muy bien ,me yo me volvería a quedar ahi
Stayed 2 nights in Aug 2025

6/10 Okay

Amy Marie

Stayed 1 night in Aug 2025

10/10 Excellent

Amy, Weatherford

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, comfortable beds, quiet and perfect for my stay in Austin.
Stayed 1 night in Aug 2025

10/10 Excellent

Sara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were a bit a small- but other than that staff, amenities and property were great! Definitely updated, but felt like the Austin I knew from 15-20 years ago. The pool is GREAT!
Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here’s a cleaned-up version of your review: We booked one night for a staycation, and it was perfect! The décor was beautiful, the bed was super comfortable, and we just stayed in and relaxed. Ordering dinner from the hotel’s restaurant was so convenient. 10/10 recommend and we’ll definitely be back for our next staycation!
Stayed 1 night in Aug 2025

10/10 Excellent

Geneva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!!

It was excellent!!! Love the down pillows and bedding. Slept like a baby
Stayed 1 night in Aug 2025

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean. Quiet. Was here for work and quiet was great as I am a light sleeper. Also has a restaurant and bar attached.
Stayed 6 nights in Aug 2025

10/10 Excellent

Marco

Stayed 1 night in Aug 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place ! Staff are awesome

Cozy bed , smart tv, Keurig coffee maker and fridge , the pool was awesome ! All staff were friendly and helpful and gave us a gift bag and waters . Sushi restaurant was yummy ! We did all you can eat special for my birthday . The breakfast was pretty good and the lady working was very nice . All in all it was great and I can’t wait to return to this hotel ! 5 stars 2 thumbs up !
Stayed 2 nights in Aug 2025

10/10 Excellent

Molly

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Bang for your Buck!

The Aiden won me over during the big freeze of 2021(?). They honored my in-laws rates without hiking up prices and opened up bookings with the same price for family and friends. Class acts! Since then I’ve had lots of family and friends stay for the low price in great proximity to every thing plus free parking and free breakfast. Rooms are neat and clean and beds are comfy! Can’t beat it for the great price and hospitality
Stayed 1 night in Aug 2025

8/10 Good

Tiffany

Stayed 4 nights in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Aug 2025

10/10 Excellent

jason

Stayed 1 night in Aug 2025

8/10 Good

Jonathan

Stayed 1 night in Aug 2025

10/10 Excellent

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all, a great stay. Staff at check in and checkout were super friendly. Really appreciated the list of things to do in ATX. Room was clean and the pool was nice. Would stay again.
Stayed 2 nights in Aug 2025