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Aiden Austin City Hotel

4.0 star property
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Pool
Suite, 2 Double Beds, Accessible, Refrigerator & Microwave (with Sofabed) | Premium bedding, in-room safe, desk, laptop workspace
Pool
Restaurant
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Housekeeping
  • Breakfast included
  • Pet friendly
$157
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
2200 S I H 35, Austin, TX, 78704
  • South Congress Avenue
    ‪17 min walk‬
  • Lady Bird Lake
    ‪1 min drive‬
  • University of Texas at Austin
    ‪4 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 Twin Bed, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(31 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(8 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(44 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Aiden Austin City Hotel

4-star hotel in South Congress
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour business center, a conference center, and a hot tub are onsite. Housekeeping is available on request.
Aiden Austin City Hotel offers 158 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

A children's pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, Aiden Austin City Hotel provides a hot tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 7200 square feet (669 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.

Aiden Austin City Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
Machi Sushi - Onsite sushi bar. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Machi Sushi

Things to do

  • Children's pool
  • Gym
  • Hot tub

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference center (7,200 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Grab bar in shower (33 inches high)
  • Lever door handles
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Austin City Best Western
Austin City Hotel
Austin City Hotel Best Western
Austin City Hotel Best Western Plus
Best Western Austin City
Best Western Austin City Hotel
Best Western Austin City Plus
Best Western Plus Austin City
Best Western Plus Austin City Hotel
Best Western Plus City Hotel
Aiden Austin City Hotel Hotel
Aiden Austin City Hotel Austin
Aiden Austin City Hotel Hotel Austin
Aiden by Best Western Austin City Hotel
Aiden by Best Western @ Austin City Hotel

Aiden Austin City Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1115 out of 1618 reviews
Rating 8 - Good. 311 out of 1618 reviews
Rating 6 - Okay. 117 out of 1618 reviews
Rating 4 - Poor. 38 out of 1618 reviews
Rating 2 - Terrible. 37 out of 1618 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Danielle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely nice and accommodating
Stayed 1 night in Jun 2025

6/10 Okay

Kaci

Stayed 3 nights in Mar 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front desk, explained everything they have to offer
Stayed 1 night in Jun 2025

10/10 Excellent

LYNDORA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were warmly greeted and appreciated that we had free parking free breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Sharon Godsil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has a cool, kitscky vibe. The front desk was very friendly. The room was clean and roomy, and the bed was comfortable. The breakfast buffet was good and the pool was nice. It was a good place to stay to access downtown at a fair price. The hotel has an old, musty smell. We had to turn the air conditioner down to 67 to cool the room down. I was concerned it would freeze, but we didn't have any issues. The hotel has a very unusual layout. I definitely suggest taking note of the emergency exits because it could be confusing. The toilet was right up against the sink area, so that was a bit awkward.
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome as always. This is the only hotel I’ll stay at when I visit Austin.
Stayed 3 nights in May 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay. Nice clean and quiet!
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable for a reasonable price
Stayed 4 nights in May 2025

10/10 Excellent

lynn

Liked: Cleanliness, amenities, property conditions & facilities
Eclectic design and pool area
Stayed 1 night in May 2025

10/10 Excellent

lynn

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very unique with its decor and pool area and the whole design. It was difficult getting into the parking lot at night because our GPS kept trying to take us to the back entrance that was closed.
Stayed 1 night in May 2025

4/10 Poor

Brooke

Traveled with group
Liked: Cleanliness, property conditions & facilities
It was an average boutique hotel. Only bad thing about it was our room had poor temperature and humidity control. Each room was ventilated by a window-unit AC. It felt sticky and warm in the room at all times, even with AC going and fan blowing.
Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 4 nights in Mar 2025

6/10 Okay

Jagan Mohan Reddy, Beaverton

Traveled with family
Ok stay
Stayed 3 nights in May 2025

6/10 Okay

susanta

Liked: Cleanliness, amenities
They did not give $14 food credit.
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place to stay! Nice people, and the rooms are cute and comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Georgette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We Love the Aiden!

Great place to stay, front desk personnel was amazing, room was clean and bed was comfortable but a few more pillows would be nice. The pool was nice and clean and we loved the extra touch of the towels in the pool area. We will DEFINITELY be back to the Aiden!
Stayed 2 nights in May 2025

6/10 Okay

Barbara

Stayed 3 nights in May 2025

10/10 Excellent

Christian Paolo, Aurora

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
If you have a car, it's easy access to the city, with free parking. Property is tastefully updated and maintained. Front desk staff was quick to respond to requests.
Stayed 3 nights in May 2025

10/10 Excellent

Anna, St. Louis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice. The layout is a little wonky, but not too bad and signs are up everywhere to keep you on track. Nice breakfast buffet and location.
Stayed 1 night in May 2025

10/10 Excellent

Johnathan

Stayed 1 night in May 2025

10/10 Excellent

sergio

Stayed 1 night in Mar 2025

10/10 Excellent

Martha, Edinburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk manager and the entire staff were very welcoming and helpful. Everything was very clean and the free breakfast and espresso machine were great! The beds were very comfortable. It is located by the expressway, so that was convenient. I would highly recommend this hotel because of the amenities and friendly staff.
Stayed 2 nights in May 2025