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Aiden Austin City Hotel

4.0 star property

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February 2025
March 2025

Photo gallery for Aiden Austin City Hotel

Outdoor pool, sun loungers
Reception
Outdoor pool, sun loungers
Restaurant
Premium bedding, desk, laptop workspace, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Pool
  • Hot Tub
  • Bar
  • Housekeeping
  • Pet friendly

Explore the area

Map
2200 S I H 35, Austin, TX, 78704
  • St. Edward's University
    ‪18 min walk‬
  • South Congress Avenue
    ‪19 min walk‬
  • Lady Bird Lake
    ‪4 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Accessible, Refrigerator & Microwave (with Sofabed)

Suite, 2 Double Beds, Accessible, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds, Accessible, Refrigerator & Microwave (with Sofabed)

  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Exterior Entrance)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Exterior Entrance) | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Exterior Entrance)

  • 288 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About this property

Aiden Austin City Hotel

4-star hotel in South Congress
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Aiden Austin City Hotel offers 158 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to a children's pool and an outdoor pool, Aiden Austin City Hotel provides a spa tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 7200 square feet (669 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.

Aiden Austin City Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
Machi Sushi - Onsite sushi bar. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Machi Sushi

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference center (7,200 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Grab bar in shower (33 inches high)
  • Lever door handles
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Austin City Best Western
Austin City Hotel
Austin City Hotel Best Western
Austin City Hotel Best Western Plus
Best Western Austin City
Best Western Austin City Hotel
Best Western Austin City Plus
Best Western Plus Austin City
Best Western Plus Austin City Hotel
Best Western Plus City Hotel
Aiden Austin City Hotel Hotel
Aiden Austin City Hotel Austin
Aiden Austin City Hotel Hotel Austin
Aiden by Best Western Austin City Hotel
Aiden by Best Western @ Austin City Hotel

Aiden Austin City Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1053 out of 1565 reviews" "
Rating 8 - Good. 325 out of 1565 reviews" "
Rating 6 - Okay. 112 out of 1565 reviews" "
Rating 4 - Poor. 34 out of 1565 reviews" "
Rating 2 - Terrible. 41 out of 1565 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I enjoyed our brief stay in Austin at this hotel. Staff were friendly, room was clean. The bathroom is a bit outdated and found the shower curtain to be a bit short, but otherwise we appreciated the free parking, the convenient location to downtown Austin/other attractions, and the quirky design of the hotel. Would stay here again on my next trip back!
Stayed 2 nights in Nov 2024

8/10 Good

Nora, Sugar Land

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decor was funky artsy, not your typical Best Western type of hotel. Only thing is our room was by the freeway, so bit noisy I forgot my earplugs. Other than that, quite pleasant stay. Good breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute trip to Austin. So glad we stumbled across Aiden. Everything is easy to get to from the hotel. The decor matches Austins' music scene.
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities
This was a great place
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Great service and excellent customer service from the staff. The attached restaurant was also excellent with great food at reasonable prices
Stayed 3 nights in Oct 2024

10/10 Excellent

Juan

Stayed 4 nights in Sep 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Pool side was perfect , staff was friendly and it was very clean. Would easily stay again.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Staff & service, room comfort
Hotel by the Highway
Stayed 3 nights in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for the price. Comfy beds. Great gym and breakfast. More than I expected
Stayed 2 nights in Oct 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Cruz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool area, safe & clean property. Wonderful staff
Stayed 1 night in Oct 2024

10/10 Excellent

michael, Houston

Stayed 2 nights in Sep 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay of our trip.
We enjoyed our stay at this motel. Its fun decor was fitting for our interest in local music. The bed was comfortable. The breakfast was good. The service was amazing. The location was convenient to attractions in Austin. I want to go back to Austin to stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Toni

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was conveniently located to downtown Austin and provided easy parking. The breakfast offered may options and was good. Rooms are nice clean and comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

David, Rangely

Stayed 1 night in Sep 2024

10/10 Excellent

Klaus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed this beautiful hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Josh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy and convenient and was nice to receive a small gift
Stayed 1 night in Oct 2024

10/10 Excellent

Reijer Jan

Stayed 3 nights in Sep 2024

10/10 Excellent

Fenil

Stayed 1 night in Oct 2024

10/10 Excellent

Gregory

Traveled with family
Staff was very helpful and friendly and accommodations better than expected.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Danelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome service for individuals who ar blind
Stayed 2 nights in Oct 2024

10/10 Excellent

Erasmo

Liked: Amenities
Rooms were unique
Stayed 1 night in Oct 2024

10/10 Excellent

Cory

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024