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Aiden Austin City Hotel

4.0 star property

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Photo gallery for Aiden Austin City Hotel

Pool
Suite, 2 Double Beds, Accessible, Refrigerator & Microwave (with Sofabed) | Premium bedding, in-room safe, desk, laptop workspace
Restaurant
Restaurant
Pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
$178
includes taxes & fees
Oct 6 - Oct 7

Explore the area

View in a map
2200 S I H 35, Austin, TX, 78704
  • Place, South Congress Avenue
    ‪17 min walk‬
  • Place, Lady Bird Lake
    ‪1 min drive‬
  • Place, University of Texas at Austin
    ‪4 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 Twin Bed, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(31 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(8 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(44 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(21 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Aiden Austin City Hotel

4-star hotel in South Congress
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour business center, a conference center, and a hot tub are onsite. Housekeeping is available on request.
Aiden Austin City Hotel offers 158 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

A children's pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, Aiden Austin City Hotel provides a hot tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 7200 square feet (669 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.

Aiden Austin City Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
Machi Sushi - Onsite sushi bar. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Machi Sushi

Things to do

  • Children's pool
  • Gym
  • Hot tub

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference center (7,200 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Grab bar in shower (33 inches high)
  • Lever door handles
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Austin City Best Western
Austin City Hotel
Austin City Hotel Best Western
Austin City Hotel Best Western Plus
Best Western Austin City
Best Western Austin City Hotel
Best Western Austin City Plus
Best Western Plus Austin City
Best Western Plus Austin City Hotel
Best Western Plus City Hotel
Aiden Austin City Hotel Hotel
Aiden Austin City Hotel Austin
Aiden Austin City Hotel Hotel Austin
Aiden by Best Western Austin City Hotel
Aiden by Best Western @ Austin City Hotel

Aiden Austin City Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1135 out of 1654 reviews
Rating 8 - Good. 322 out of 1654 reviews
Rating 6 - Okay. 122 out of 1654 reviews
Rating 4 - Poor. 38 out of 1654 reviews
Rating 2 - Terrible. 37 out of 1654 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tygen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lake Austin Trip

Another great and comfortable stay at the Aiden
Stayed 1 night in Jun 2025

8/10 Good

brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room it was clean and the beds were very comfortable! Only thing i had a problem with was the water pressure when i took a shower.
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Cecily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Approved
Stayed 2 nights in Jun 2025

8/10 Good

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the walls were so thin that we could hear everything. Lots of night noises
Stayed 1 night in Jun 2025

8/10 Good

Autumn

Stayed 1 night in Jun 2025

10/10 Excellent

Rosemary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Somethings I didnt like: the gates around the property were closed off and you could only enter from the one way street off the highway. This made it challenging for a Lyft to pick us up. House keeping was so loud in the morning. It woke me up after a night out. The walls are thin. Other than those things, everything was perfect.
Stayed 1 night in Jun 2025

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Our stay was great from check in to check out. Would stay here again
Stayed 1 night in Jun 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Hotel is super cute, we stayed for one night for a concert but the staff (shoutout to Alex) were super accommodating and nice. Will definitely reserve again
Stayed 1 night in Jun 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice welcome and check in. Very friendly staff. Pool area was amazing!
Stayed 1 night in Jun 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot tub are nice
Stayed 1 night in Jun 2025

8/10 Good

dwayne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jun 2025

10/10 Excellent

HERBERT

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very nice hotel on service road of southbound I-35; AYCE sushi restaurant connected to it. Good selection of breakfast. The coffee machine in the main area by checkin has much better coffee than in the eating area. Very friendly staff. Would definitely stay here again.
Coffee machine in the right very good.
Stayed 3 nights in Jun 2025

8/10 Good

Samuel

Stayed 3 nights in Jun 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel offers a stylish and convenient stay, but the full-size beds feel a bit cramped for two people. The rooms are clean and well-kept.
Stayed 1 night in Jun 2025

6/10 Okay

Gopi

Traveled with family
The place is cute. Double beds. The beds are soft. If you need a firmer mattress do not stay here. After 2 night, mine and my husbands backs are in terrible pain. There was a roach smashed between our clean towels. One set of towels had the dead roach the other side had some of the remnants of the body. The management didn’t do much, and didn’t seem to care. They asked if we wanted to change rooms and then another person said that’s a Texas summer. I’ve been all around the world, first roach. The breakfast was blah blah blah. Motel breakfast. And there was a roach by the restrooms.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose, Galena Park

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place it was roomy great location for our stay. The sushi place next door was very good Great hot breakfast buffet. Will stay again on my next trip Austin
Stayed 1 night in Jun 2025

10/10 Excellent

Victoria

Stayed 3 nights in Jun 2025

8/10 Good

Nicki

Liked: Cleanliness, amenities, property conditions & facilities
Free parking and breakfast
Stayed 2 nights in Jun 2025

6/10 Okay

Vineeth

Disliked: Staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Tygen

Stayed 1 night in Jun 2025

10/10 Excellent

Francesca

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. Staff were nice. Great breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sonia

Stayed 1 night in Jun 2025

10/10 Excellent

Hope Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 6 nights in May 2025