Sonesta Simply Suites Austin The Domain Area

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta Simply Suites Austin The Domain Area

Fridge, microwave, stovetop, dishwasher
Egyptian cotton sheets, premium bedding, desk, laptop workspace
Egyptian cotton sheets, premium bedding, desk, laptop workspace
Egyptian cotton sheets, premium bedding, desk, laptop workspace
BBQ/picnic area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Parking available
  • Laundry
  • Pet friendly
  • 24/7 front desk
  • Kitchen

Explore the area

Map
9701 Stonelake Blvd, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    17 min walk
  • Baby Acapulco
    5 min walk
  • Kramer Station
    8 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    21 min drive

Room options

Studio Suite, 1 Queen Bed, Accessible (Mobility/Hearing Tub Studio)

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed (Studio)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible (Mobility/Hearing Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Sonesta Simply Suites Austin The Domain Area

Hotel in Gateway
A 24-hour health club, a 24-hour business center, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Sonesta Simply Suites Austin The Domain Area offers 125 accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour health club.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a 24-hour health club, barbecue grills, and multilingual staff. Parking is available onsite for a surcharge.

Sonesta Simply Suites Austin The Domain Area is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per night)

Things to do

  • 24-hour health club
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (49 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (44 inches high)

More

  • 1 building
  • 4 floors
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5 per night
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Arboretum-Northwest
Candlewood Suites Arboretum-Northwest Aparthotel
Candlewood Suites Arboretum-Northwest Aparthotel Austin
Candlewood Suites Austin Arboretum-Northwest
Austin Candlewood Suites
Candlewood Suites Austin Arboretum-Northwest Aparthotel
Candlewood Suites - Austin Arboretum-Northwest Hotel Austin
Candlewood Suites Austin Arboretum Northwest
Candlewood Suites Arboretumwe
Sonesta Simply Suites Austin Arboretum
Candlewood Suites Austin Arboretum Northwest
Sonesta Simply Suites Austin The Domain Area Hotel
Sonesta Simply Suites Austin The Domain Area Austin
Sonesta Simply Suites Austin The Domain Area Hotel Austin

Sonesta Simply Suites Austin The Domain Area Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 347 out of 773 reviews" "
Rating 8 - Good. 244 out of 773 reviews" "
Rating 6 - Okay. 105 out of 773 reviews" "
Rating 4 - Poor. 46 out of 773 reviews" "
Rating 2 - Terrible. 31 out of 773 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

jagveer

Stayed 7 nights in Sep 2024

10/10 Excellent

jagveer

Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Stayed 2 nights in Sep 2024

4/10 Poor

michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value.
Very good room for the money. All amenities. Fast check in.
Stayed 1 night in Sep 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
AC in room worked very well and room was nicely appointed. Elevators were a bit wonky.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was mold on the ceiling and wall. Asked front desk for a full refund and was told to get with hotels.com
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This seemed like an older hotel. Unfortunately our room seemed to have some water damage in the ceiling that appeared moldly.
Stayed 1 night in Aug 2024

10/10 Excellent

Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Grant

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Terrell

Comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Luke

.
Stayed 4 nights in Jul 2024

10/10 Excellent

Christopher

Stayed 5 nights in Jul 2024

10/10 Excellent

Travis

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was really good. Front desk really helpful. The only problem I had was with the Hotel.com customer care. I was stranded for 4 hours in the morning just because they booked me for a different day. Absolutely furious at Hotels.com.
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Jason

Stayed 9 nights in Jun 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

2/10 Terrible

Sherry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jun 2024

8/10 Good

Aimee

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Amanda

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The elevator smells terrible. The service desk people were never around. The room was ok as far as bedding but the furniture was torn and tattered and there where holes in the wall stuffed with paper towels.
Stayed 4 nights in Jun 2024

4/10 Poor

Drieanna

Stayed 6 nights in Jun 2024

10/10 Excellent

Brook

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024